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3021. Psn-Pdf (pdf file)
      psnet.ahrq.gov/node/38924/psn-pdf
      September 09, 2009 - Identifying vulnerabilities in communication in the emergency department. … Identifying vulnerabilities in communication in the emergency department. … https://psnet.ahrq.gov/issue/identifying-vulnerabilities-communication-emergency-department Failure … mode and effects analysis was used to identify problematic areas of communication in the emergency department … https://psnet.ahrq.gov/issue/identifying-vulnerabilities-communication-emergency-department https://psnet.ahrq.gov

3022. Psn-Pdf (pdf file)
      psnet.ahrq.gov/node/42400/psn-pdf
      July 10, 2013 - Development and reliability of the explicit professional oral communication observation tool to quantify … Development and reliability of the explicit professional oral communication observation tool to quantify … https://psnet.ahrq.gov/issue/development-and-reliability-explicit-professional-oral-communication- observation-tool … A new assessment tool, explicit professional oral communication (EPOC), for measuring non-technical … https://psnet.ahrq.gov/issue/development-and-reliability-explicit-professional-oral-communication-observation-tool

3023. Psn-Pdf (pdf file)
      psnet.ahrq.gov/node/44456/psn-pdf
      September 02, 2015 - Tackling communication barriers between long-term care facility and emergency department transfers to … Tackling communication barriers between long-term care facility and emergency department transfers to … https://psnet.ahrq.gov/issue/tackling-communication-barriers-between-long-term-care-facility-and- emergency-department … between the emergency department and long-term care, this commentary describes strategies to improve communication … https://psnet.ahrq.gov/issue/tackling-communication-barriers-between-long-term-care-facility-and-emergency-department

3024. Psn-Pdf (pdf file)
      psnet.ahrq.gov/node/38992/psn-pdf
      April 16, 2018 - Safe patient outcomes occur with timely, standardized communication of critical values. … April 16, 2018 https://psnet.ahrq.gov/issue/safe-patient-outcomes-occur-timely-standardized-communication-critical … article reports on failures surrounding critical test results and describes mechanisms to standardize communication … https://psnet.ahrq.gov/issue/safe-patient-outcomes-occur-timely-standardized-communication-critical-values … https://psnet.ahrq.gov/issue/safe-patient-outcomes-occur-timely-standardized-communication-critical-values

3025. Psn-Pdf (pdf file)
      psnet.ahrq.gov/node/37864/psn-pdf
      August 06, 2016 - Improving Healthcare Team Communication: Building on Lessons from Aviation and Aerospace. … https://psnet.ahrq.gov/issue/improving-healthcare-team-communication-building-lessons-aviation-and- … from experts in high-risk industries regarding how cognition affects information sharing and team communication … https://psnet.ahrq.gov/issue/improving-healthcare-team-communication-building-lessons-aviation-and-aerospace … https://psnet.ahrq.gov/issue/improving-healthcare-team-communication-building-lessons-aviation-and-aerospace

3026. Psn-Pdf (pdf file)
      psnet.ahrq.gov/node/40247/psn-pdf
      February 23, 2011 - Engineering the system of communication for safer surgery. … Engineering the system of communication for safer surgery. … https://psnet.ahrq.gov/issue/engineering-system-communication-safer-surgery This commentary discusses … the use of communication improvement tools as part of a larger systems strategy to prevent errors in … https://psnet.ahrq.gov/issue/engineering-system-communication-safer-surgery https://psnet.ahrq.gov//#

3027. Psn-Pdf (pdf file)
      psnet.ahrq.gov/node/38185/psn-pdf
      October 29, 2008 - Implementation of the SBAR communication technique in a tertiary center. … Implementation of the SBAR Communication Technique in a Tertiary Center. … https://psnet.ahrq.gov/issue/implementation-sbar-communication-technique-tertiary-center This article … hospital employed a Situation-Background-Assessment-Recommendation (SBAR) protocol to improve staff communication … https://psnet.ahrq.gov/issue/implementation-sbar-communication-technique-tertiary-center

3028. Psn-Pdf (pdf file)
      psnet.ahrq.gov/node/36672/psn-pdf
      April 18, 2011 - Interdisciplinary communication in the intensive care unit. … Interdisciplinary communication in the intensive care unit. Br J Anaesth. 2007;98(3):347-52. … https://psnet.ahrq.gov/issue/interdisciplinary-communication-intensive-care-unit The researchers surveyed … four United Kingdom intensive care units (ICUs) and found that they have differing perceptions of communication … https://psnet.ahrq.gov/issue/interdisciplinary-communication-intensive-care-unit

3029. Psn-Pdf (pdf file)
      psnet.ahrq.gov/node/41469/psn-pdf
      October 19, 2012 - Deconstructing intraoperative communication failures. … Deconstructing intraoperative communication failures. … https://psnet.ahrq.gov/issue/deconstructing-intraoperative-communication-failures Video recordings of … six complex surgical procedures revealed that communication failures were frequent, especially in discussions … https://psnet.ahrq.gov/issue/deconstructing-intraoperative-communication-failures https://psnet.ahrq.gov

3030. Psn-Pdf (pdf file)
      psnet.ahrq.gov/node/39496/psn-pdf
      May 12, 2010 - Communication for Nurses: How to Prevent Harmful Events and Promote Patient Safety. … https://psnet.ahrq.gov/issue/communication-nurses-how-prevent-harmful-events-and-promote-patient- safety … This publication promotes fundamental communication skills to enable nurses to prevent errors and support … https://psnet.ahrq.gov/issue/communication-nurses-how-prevent-harmful-events-and-promote-patient-safety … https://psnet.ahrq.gov/issue/communication-nurses-how-prevent-harmful-events-and-promote-patient-safety

3031. Psn-Pdf (pdf file)
      psnet.ahrq.gov/node/37239/psn-pdf
      September 27, 2016 - Communication patterns in a UK emergency department. … Communication patterns in a UK emergency department. Ann Emerg Med. 2007;50(4):407-13. … https://psnet.ahrq.gov/issue/communication-patterns-uk-emergency-department This study observed emergency … charge nurses and discovered that interruptions and unnecessary information exchange increased their communication … https://psnet.ahrq.gov/issue/communication-patterns-uk-emergency-department https://psnet.ahrq.gov/issue

3032. Psn-Pdf (pdf file)
      psnet.ahrq.gov/node/40773/psn-pdf
      January 04, 2012 - Complementary telephone strategies to improve postdischarge communication. … Complementary telephone strategies to improve postdischarge communication. … https://psnet.ahrq.gov/issue/complementary-telephone-strategies-improve-postdischarge-communication … commentary describes two telephone follow-up initiatives that aimed to improve postdischarge patient communication … https://psnet.ahrq.gov/issue/complementary-telephone-strategies-improve-postdischarge-communication https

3033. Psn-Pdf (pdf file)
      psnet.ahrq.gov/node/38928/psn-pdf
      September 16, 2009 - Content analysis of team communication in an obstetric emergency scenario. … Content analysis of team communication in an obstetric emergency scenario. … https://psnet.ahrq.gov/issue/content-analysis-team-communication-obstetric-emergency-scenario A teamwork … training intervention improved directed communication between team members in simulated obstetric emergencies … https://psnet.ahrq.gov/issue/content-analysis-team-communication-obstetric-emergency-scenario https:/

3034. Psn-Pdf (pdf file)
      psnet.ahrq.gov/node/37370/psn-pdf
      March 28, 2012 - Communication skills and error in the intensive care unit. … Communication skills and error in the intensive care unit. Curr Opin Crit Care. 2007;13(6):732-6. … https://psnet.ahrq.gov/issue/communication-skills-and-error-intensive-care-unit This article examines … how effective communication, as taught through assessment tools and team training, has led to a reduction … https://psnet.ahrq.gov/issue/communication-skills-and-error-intensive-care-unit

3035. Psn-Pdf (pdf file)
      psnet.ahrq.gov/node/40023/psn-pdf
      November 24, 2010 - Health literacy and communication quality in health care organizations. … Health literacy and communication quality in health care organizations. … https://psnet.ahrq.gov/issue/health-literacy-and-communication-quality-health-care-organizations In … multicenter study, patients with limited health literacy consistently reported dissatisfaction with the communication … https://psnet.ahrq.gov/issue/health-literacy-and-communication-quality-health-care-organizations https

3036. Psn-Pdf (pdf file)
      psnet.ahrq.gov/node/35761/psn-pdf
      February 15, 2017 - SBAR: a shared mental model for improving communication between clinicians. … SBAR: a shared mental model for improving communication between clinicians. … https://psnet.ahrq.gov/issue/sbar-shared-mental-model-improving-communication-between-clinicians The … authors present a case study involving the SBAR (Situation, Background, Assessment, Recommendations) communication … https://psnet.ahrq.gov/issue/sbar-shared-mental-model-improving-communication-between-clinicians https

3037. Psn-Pdf (pdf file)
      psnet.ahrq.gov/node/42302/psn-pdf
      May 29, 2013 - Analyzing communication errors in an air medical transport service. … Analyzing communication errors in an air medical transport service. … https://psnet.ahrq.gov/issue/analyzing-communication-errors-air-medical-transport-service Although interhospital … transport is generally safe, this analysis of quality assurance reports found that most errors involved communication … https://psnet.ahrq.gov/issue/analyzing-communication-errors-air-medical-transport-service https://psnet.ahrq.gov

3038. Psn-Pdf (pdf file)
      psnet.ahrq.gov/node/34595/psn-pdf
      January 04, 2017 - Mary Lanning Memorial Hospital: communication is key. … Mary Lanning Memorial Hospital: communication is key. … https://psnet.ahrq.gov/issue/mary-lanning-memorial-hospital-communication-key This rural hospital adopted … a progressive approach to promote open communication with patients and families when disclosing medical … https://psnet.ahrq.gov/issue/mary-lanning-memorial-hospital-communication-key https://psnet.ahrq.gov/

3039. Psn-Pdf (pdf file)
      psnet.ahrq.gov/node/37636/psn-pdf
      March 26, 2008 - Effect of communication errors during calls to an antimicrobial stewardship program. … Effect of communication errors during calls to an antimicrobial stewardship program. … https://psnet.ahrq.gov/issue/effect-communication-errors-during-calls-antimicrobial-stewardship-program … Inaccurate or incomplete communication of clinical data by clinicians was associated with errors in … https://psnet.ahrq.gov/issue/effect-communication-errors-during-calls-antimicrobial-stewardship-program

3040. Psn-Pdf (pdf file)
      psnet.ahrq.gov/node/36832/psn-pdf
      August 26, 2011 - role-information-technology-healthcare-communications-efficiency-and-patient- safety The authors describe a patient care communication … program that uses radio frequency identification to streamline patient requests, medication orders,