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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/dailygoals.docx
January 01, 2003 - Daily Goals Checklist
Problem statement: Clear communication among health care providers is paramount … Communication failures lead to patient harm, increased length of stay, provider dissatisfaction, and … Effective communication is particularly important in the unit if complicated care plans are to be effectively … Purpose of tool: This tool improves communication among care team and family members regarding the patient … Improving Communication in the ISU Using Daily Goals. J Crit Care 2003; 18(2):71–75.
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/topics/defining-diagnostic-error-a-scoping-review.pdf
April 27, 2022 - None of the studies in this category
focused on the concept of communication to patient. … Patient reports of
diagnostic error
Timeliness, accuracy,
communication
Aoki and
Watanuki27 … Secondary analysis of
patient reports of adverse
Timeliness, accuracy,
communication
events
( … Patient-
physician communication has been well studied,38 including
how communication contributes to … Effective doctor-patient communication: an updated
examination.
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_6_Pres_TX_508.pdf
May 24, 2013 - You Get Started”
6 Strategy 2: Communicating to Improve Quality Training (Tool 6)
Why focus on communication … • Foundation of all interactions with patients and families
• Research shows patient-centered communication … says just as
much as verbal communication
23 Strategy 2: Communicating to Improve Quality Training … Why focus on communication?
What is the patient and family experience at our hospital? … (continued)
Communicating�to Improve Quality
What is the communication packet?
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preventiveservices.ahrq.gov/health-literacy/professional-training/informed-choice.html
May 01, 2023 - AHRQ has developed two interactive training modules that teach clear, comprehensive, engaging communication … How to remove communication barriers.
The importance of establishing efficient workflows. … Health care professionals who take the 1.5 hour module will learn:
Clear communication strategies,
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preventiveservices.ahrq.gov/hai/cusp/modules/index.html
August 01, 2019 - Understand the Science of Safety
Identify Defects Through Sensemaking
Implement Teamwork and Communication … Implement Teamwork and Communication
The Implement Teamwork and Communication module of the CUSP … Toolkit will help you to identify barriers to communication. … summarizes the concepts and activities of the other six modules in the CUSP Toolkit, including TeamSTEPPS ® communication
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/topics/public-notes-meeting-summary-111921.pdf
March 11, 2022 - strategies, Be The Expert On You and 60 Seconds To Improve
Diagnostic Safety, that, used together, enhance communication … VA • The External Peer Review Program is being used to determine the
quality of test results communication … o The aim is to accelerate the improvement of test result
communication in the VA. … forthcoming electronic health record (EHR)
implementation, including test result reporting and clinician
communication
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/warm-handoff-webinar-slides.pdf
May 25, 2017 - Guide
5
Key Threats & Promising Interventions
Threats to Patient Safety
• Breakdowns in
communication … Councils (PFAC)
• Team-based Care
• Medication Management
• Family engagement in care
• Structured communication … • Strategy to encourage bi
(or tri) directional
communication with
patients, family
members and the … • Communication breakdowns are a key threat to
patient safety. … – Reduce breakdowns in communication.
10
When should a Warm Handoff be used?
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preventiveservices.ahrq.gov/teamstepps-program/diagnosis-improvement/index.html
February 01, 2024 - implementing TeamSTEPPS for Diagnosis Improvement, teams will learn about the four skills and how improved communication … to help the course facilitator develop and deploy a customized plan to train staff in teamwork and communication … to help the course facilitator plan and implement a customized plan to train staff in teamwork and communication … this assessment can be used to organize training, identify modules on which to focus, and highlight communication … Module 3: Communication (PowerPoint, 3 MB); Module 3 Facilitator's Notes (PDF, 2 MB).
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_6_Pres_TX_508.pptx
July 23, 2010 - Better communication, realized through patient and family engagement, has a direct impact on patient … Which facets of communication have strong effects on outcome: a meta-analysis. … The Communicating to Improve Quality strategy and its tools help to facilitate this communication. … Strategy 2: Communicating to Improve Quality Training (Tool 6)
11
What is the communication packet? … [Refer to Tool 5: Communication Competencies for Clinicians]
13
Strategy 2: Communicating to Improve
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preventiveservices.ahrq.gov/hai/cauti-tools/archived-webinars/health-literacy-slides.html
December 01, 2017 - between patient and the medical team
Slide 5
Why is Improved Medical Communication Important? … 710
Human Factors 899
Human Factors 614
Human Factors 699
Leadership 815
Leadership 557
Communication … 661 (82%)
Communication 760 (61%)
Communication 532 (59%)
Assessment 555
Assessment 689
Assessment … Slide 18
Clear Medical Communication: Physician Barriers
Physician Attitudes
Communication Skills … Slide 19
Clear Medical Communication: Nursing Barriers
Time
Lack of Clarity of Daily Goals:
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preventiveservices.ahrq.gov/hai/cusp/modules/patient-family-engagement/notes.html
September 01, 2013 - Effective Patient and Family Communication Slide 13. … The Importance of Effective Communication Slide 14. … The Link Between Communication and Patient Safety 1 Slide 15. Communication Tips 1 Slide 16. … The Importance of Effective Communication
Say:
Communication among CUSP team members and patient … The Link Between Communication and Patient Safety 1
Say:
Effective communication and collaboration
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/communicating-decisions-discussion-guide.docx
September 01, 2022 - should generate conversation among staff members to determine how the practice can collectively improve communication … What approaches should the practice consider to improve communication with patients when antibiotics … Are there approaches the practice should consider to enhance communication about the indications for
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/resources/asc-items.pdf
January 01, 2015 - Communication About Patient Information
(Never, Rarely, Sometimes, Most of the time, Always, Does not … Communication Openness
(Never, Rarely, Sometimes, Most of the time, Always, Does not apply/Don’t Know … Communication in the Surgery/Procedure Room
(Yes, No)
G0. … About Patient Information
2.Communication Openness
3.Staffing, Work Pressure, and Pace
4.Teamwork … Mistakes
8.Management Support for Patient Safety
Near-Miss Documentation
Overall Patient Safety Rating
Communication
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preventiveservices.ahrq.gov/news/newsroom/case-studies/201526.html
January 01, 2018 - Health Center, a critical access hospital in Waverly, Iowa, has used three AHRQ resources to improve communication … evidence-based patient safety training program developed by AHRQ and the Department of Defense to improve communication … "TeamSTEPPS improved the hospital's communication techniques, enhancing some existing communication methods … conducted after implementation of the AHRQ resources showed the measure for "Improvement in Feedback and Communication … About Error" increased from 58 to 66 percent, while "Communication Openness" improved from 51 to 58
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preventiveservices.ahrq.gov/research/findings/final-reports/index.html
June 01, 2023 - (13)
2004
(7)
2003
(1)
Grantee Report Topics
Medication Safety
(73)
Communication … Grant Number: R18 HS 25649 Topic(s): Communication and Teamwork Publication Date: January 2023 … Grant Number: R03 HS 027493-01A1 Topic(s): Communication and Teamwork Publication Date: December 2022 … Grant Number: R03 HS 026069 Topic(s): Communication and Teamwork, Pediatrics Publication Date: May … Grant Number: R01 HS 024914 Topic(s): Communication and Teamwork Publication Date: August 2020
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/communicating-decisions-slides.pptx
September 01, 2022 - Families
AHRQ Safety Program for Improving Antibiotic Use – Ambulatory Care
1
Objectives
Describe communication … Patients and Families
AHRQ Safety Program for Improving Antibiotic Use – Ambulatory Care
2
Why Focus on Communication … 1
Effective communication with patients around antibiotics can—
Improve antibiotic prescribing and reduce … How communication affects prescription decisions in consultations for acute illness in children: a systematic … Communication practices and antibiotic use for acute respiratory tract infections in children.
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preventiveservices.ahrq.gov/evidencenow/tools/keydrivers/create-care-teams.html
November 01, 2018 - Optimize care team communication
Working well as a team requires good communication, which can take … Another form of team communication is the team huddle during which the team addresses daily opportunities … colleagues informed and involved in changes to their workflow or responsibilities is fundamental to good communication … Practices can enhance team communication by providing training in communication techniques and co-locating
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preventiveservices.ahrq.gov/patient-safety/reports/candor-demo-program/candor/demo-program/index.html
August 01, 2022 - Foster better communication between doctors and patients. … Improving Communication with Patients. … Improving communication . … These projects addressed improved communication by assessing attitudes toward error and harm disclosure … and implementing communication interventions in clinical environments.
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preventiveservices.ahrq.gov/hai/cusp/modules/understand/science-safety-notes.html
July 01, 2018 - Basic Components and Process of Communication 11
Slide 21. … Team factors
Team factors may involve issues with teamwork, communication, inadequate supervision, … Return to Contents
Slide 20: Basic Components and Process of Communication 11
Say:
Communication … Teamwork and communication is discussed in greater detail in the “Implement Teamwork and Communication … Communication failure: basic components, contributing factors, and the call for structure.
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preventiveservices.ahrq.gov/research/findings/final-reports/index.html?page=2
September 01, 2018 - Grant Number: R18 HS 023457 Topic(s): Communication and Teamwork Publication Date: September 2018 … Grant Number: R03 HS 024760 Topic(s): Communication and Teamwork Publication Date: February 2018 … Grant Number: R03 HS 024630 Topic(s): Communication and Teamwork Publication Date: August 2017 … Grant Number: R18 HS 022458-01A1 Topic(s): Communication and Teamwork Publication Date: July 2017 … Grant Number: K08 HS 20927 Topic(s): Communication and Teamwork Publication Date: September 2016