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61. Conducting a Morning Briefing | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/hai/cusp/toolkit/morning-briefing.html
    December 01, 2012 - Understand the Science of Safety Identify Defects Through Sensemaking Implement Teamwork and Communication … Targeted Tools Conducting a Morning Briefing CUSP Toolkit Improve communication … with nursing staff Problem statement: Physicians can improve communication with nursing staff while … is a dialogue between two or more people using concise and relevant information to promote effective communication

62. Open Communication, Involvement in Quality Improvement Reduces Burnout Among Nurses, Study Finds | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/news/newsletters/e-newsletter/845.html
    January 01, 2023 - Home News Newsletter AHRQ News Now Open Communication … [PDF, 15.5 MB]) Today's Headlines: Open Communication, Involvement in Quality Improvement Reduces … Open Communication, Involvement in Quality Improvement Reduces Burnout Among Nurses, Study Finds Open … communication among nurses and greater involvement in quality improvement efforts were related to not … More open communication among nurses and unit-level teamwork were also associated with not being burned

63. Labor and Delivery Unit Safety: Facilitator Guide | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/strategies/labor-delivery-unit/ldusafety-fac-guide.html
    July 01, 2023 - Communication with rapid responders. Communication with patient/family. … Standardize communication using call outs— To state concern for dystocia. … Communication with rapid responders. Communication with patient/family. … Communication with rapid responders. Communication with patient/family. … Communication with rapid responders. Communication with patient/family.

64. Shadowing (doc file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/shadowing.doc
    August 08, 2012 - The shadower will observe oral and written communication practices and problems and the effect they have … Purpose of tool: This tool offers a structured approach to identify, and then improve, communication, … Review your list of observed communication and teamwork problems. … Discuss with the provider you shadowed what you believe may reduce communication errors and teamwork … What suggestions do you have for improving teamwork and communication?

65. Acknowledgments | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/patient-safety/settings/hospital/candor/acknowledgements.html
    August 01, 2022 - Events Education & Training Resources Acknowledgments AHRQ Communication … and Optimal Resolution Toolkit The Communication and Optimal Resolution (CANDOR) process was funded … Association, to develop a customizable toolkit for national distribution to guide hospitals in implementing a communication … Lambert, Ph.D., formerly with the University of Illinois-Chicago and now Professor in School of Communication … M.D., J.D., formerly with University of Illinois Chicago and now Director, Center for Open and Honest Communication

66. Safe Medication Administration: Facilitator Guide | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/strategies/medication/safe-medication-fac-guide.html
    July 01, 2023 - This scenario reinforces teamwork and communication related to— Situational awareness. … Communication with rapid responders. Communication with patient/family. … Communication with rapid responders. Communication with patient/family. … Adding additional items under patient/caregiver teaching and communication. … Staff training/communication. Simulation.

67. TeamSTEPPS 3.0 | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/teamstepps-program/index.html
    Updated TeamSTEPPS Pocket Guide App Get the quick-reference tool for the TeamSTEPPS communication … TeamSTEPPS is an evidence-based set of teamwork tools, aimed at optimizing patient outcomes by improving communication … Introduction to Curriculum Module 1: Communication Module 2: Team Leadership Module

68. AHRQ-Funded Patient Safety Project Highlights: Improving Healthcare Safety by Enhancing Teamwork and Leadership (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/patient-safety/highlights/ps-project-highlights-teamwork-leadership.pdf
    March 01, 2024 - breakdowns to using simulation training to enhancing communication skills. … communication tool (SBAR), and communication forms. … PACU culture of communication improved on some but not all elements. … • Communication training to prevent and respond to medical injuries. … through structured communication techniques.

69. TeamSTEPPS® Instructor Manual: Specialty Scenarios | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/teamstepps/instructor/scenarios/labordel.html
    March 01, 2014 - Skills Needed Communication. Mutual support. … Effective teams employ several standards of effective communication that are known to prevent communication … Communication. … Skills Needed Communication. … Communication.

70. TeamSTEPPS® 2.0 Leadership Briefing | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/teamstepps/about-teamstepps/leadershipbriefing.html
    April 01, 2017 - SBAR: a shared mental model for improving communication between clinicians. … Improving communication in the ICU using daily goals. J Crit Care 2003 Jun;18(2):71-5. … Bridging the communication gap in the operating room with medical team training. … Use concise, structured communication techniques. Adapt readily to changing situations. … Top of Page Slide 19: Importance of Communication Communication failure has been identified as

71. Improving Patient Safety in Ambulatory Surgery Centers: A Resource List for Users of the AHRQ Ambulatory Surgery Center Survey on Patient Safety Culture. (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/resources/asc-resource_list.pdf
    March 01, 2016 - Communication Openness 1. … Communication About Patient Information, #10 SBAR Technique for Communication: A Situational Briefing … Communication About Patient Information, #10 SBAR Technique for Communication: A Situational Briefing … Communication About Patient Information, #10 SBAR Technique for Communication: A Situational Briefing … Communication About Patient Information Composite 2. Communication Openness Composite 3.

72. Safe Medication Administration: Slide Presentation | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/strategies/medication/safe-medication-slides.html
    July 01, 2023 - Communication with rapid responders. Communication with patient/family. … Communication is continuous, valued, and expected. … Communication with rapid responders. Communication with patient/family. … Use SBAR and closed-loop communication techniques. … Staff training/communication. Simulation.

73. TeamSTEPPS Teamwork Performance Observation Tool (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-team-performance-tool.pdf
    May 31, 2023 - Communication Rating a. Provides brief, clear, specific, and timely information to team members b. … call-outs, and handoff techniques to communicate effectively with team members Comments: Overall Rating – Communication … Fosters communication to ensure that team members have a shared mental model Comments: Overall Rating

74. Cover slide
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/patfamilyengagement/CUSP-Patient-Family-Engagement.pptx
    May 01, 2013 - and family advisors Describe how to work with patients and family advisors Present tools to improve communication … and families 6 Characteristics of an Engaged Advisor1 Listen well Share your views Draw on your communication … be addressed Identify family who should be partners in the patient’s care Highlight main points of communication … The Importance of Effective Communication The Link Between Communication and Patient Safety1 … Patient outcomes Patient safety Perceptions of quality 14 Communication Tips1 Speak slowly Use

75. Be Prepared to Be Engaged (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/be-prepared_webinar_slides.pdf
    January 01, 2015 - Facilitating Communication • Unlocking shared meaning • Revealing contextual factors about the … patient • Preventing communication breakdowns that can result in medical error Improving time management … Patient perspectives on test result communication in primary care: a qualitative study. … Safe and effective communication to prevent diagnostic errors. … http://psqh.com/safe-and-effective-communication-to-prevent- diagnostic-errors. 5.

76. TeamSTEPPS Training Evaluation Form (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-course-evaluation-form.pdf
    June 01, 2023 - 1 2 3 Comments: Module 1: Communication Instructor Name: Poor Good Excellent To what extent … Describe how communication affects team processes and outcomes 1 2 3 2. … Define effective communication 1 2 3 3. Identify communication challenges 1 2 3 4. … Identify TeamSTEPPS tools and strategies that can improve a team’s communication 1 2 3 To what extent

77. Strategy 6K: Cultivating Cultural Competence | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6kculturalcompetence.html
    March 01, 2020 - Improving Communication—Improving Care. … How health care organizations can ensure effective, patient-centered communication with people from diverse … Better communication and overall experience. … Cancer communication patterns and the influence of patient characteristics: disparities in information-giving … https://www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication

78. Tools To Improve Diagnostic Safety | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/diagnostic-safety/tools/index.html
    March 01, 2024 - assess the extent to which their organizations support the diagnostic process, accurate diagnoses, and communication … Promote better communication among patients, family members, and health care professionals from the point … Resources To Facilitate Communication Between Patients and Clinicians : From the IOM report, "Improving … implementing TeamSTEPPS for Diagnosis Improvement, teams will learn about the four skills and how improved communication … The Toolkit for Engaging Patients To Improve Diagnostic Safety is designed to promote enhanced communication

79. Welcome Guide for New TeamSTEPPS Trainers | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/teamstepps-program/welcome-guides/new-trainers.html
    July 01, 2023 - It is guided by emerging research related to teams, team performance, communication, and adult learning … The curriculum also considers additional communication and patient engagement methods, such as patient … The curriculum includes exercises and examples that incorporate newer communication technologies and … can be tried out to directly experience how they affect communication with others. … The TeamSTEPPS 3.0 curriculum is organized into four modules: Module 1: Communication .

80. About the CAHPS® Health Literacy Item Set for Hospitals (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/about_the_health_literacy_item_set_for_hospitals_911.pdf
    October 01, 2015 - There are many ways in which health care professionals in the inpatient setting can address the communication … The items address the following six topic areas: • Information about medications • Communication … between nurses and patients • Communication between doctors and patients • Communication about … http://www.jointcommission.org/What_Did_the_Doctor_Say http://www.health.gov/communication/hlactionplan … • Recognize particular behaviors that inhibit effective communication (e.g., talking too fast, using