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301. Sue Sheridan Video on Patient Safety | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/teamstepps/instructor/videos/ts_Sue_Sheridan/Sue_Sheridan-400-300.html
     November 01, 2017 - and the Agency for Healthcare Research and Quality (AHRQ) to improve institutional collaboration and communication

302. Labor and Delivery: CUS | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/teamstepps/instructor/videos/ts_CUS_LandD/CUS_LandD.html
     November 01, 2017 - and the Agency for Healthcare Research and Quality (AHRQ) to improve institutional collaboration and communication

303. Implementation Quick Start Guide: Teach-back (pdf file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back_quickstart_full.pdf
     September 15, 2016 - This low-cost, low-technology intervention can be the gateway to better communication, better understanding … Finding ways to improve communication between you and your patients and their families can directly … Discrepant perceptions about end-of-life communication: a Systematic review. … Patient-physician communication at hospital discharge and patients’ understanding of the postdischarge

304. PowerPoint Presentation
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/long-term-care/resources/ontime/prevhosp/ontime-preventablehospitaledvisits-overview.pptx
     May 01, 2017 - Review program expectations and establish a plan for regular communication. … risk for adverse events Prevention Programs: Reviews information on existing prevention programs Communication … How will communication occur with other disciplines to confirm changes in care? … Facilitator Role: Monitoring Implementation Progress Throughout the implementation period: Maintain communication

305. Defining the PCMH | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/ncepcr/research/care-coordination/pcmh/define.html
     August 01, 2022 - Medical home practices also excel at building clear and open communication among patients and families … around-the-clock telephone or electronic access to a member of the care team, and alternative methods of communication

306. Summary of Patient Safety Research Opportunities | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/patient-safety/news-events/summit-research-2020/questions.html
     March 01, 2021 - How can the field improve patient-clinician communication and shared decision making? … outcomes improvement work, and interventions designed and implemented to expand or improve digital communication … misdiagnosis, populations that may be lost to care, delays in accessing care, challenges for patient-provider communication … How do organizations assess improvement opportunities such as the implementation of communication and … How can we reinforce findings that show Communication and Optimal Resolution programs (e.g.

307. Patient Safety Tools | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/research/findings/evidence-based-reports/makinghcsafer.html
     June 01, 2022 - contains patient perspectives on care and patient rating items that encompass key topics, including communication … with doctors and nurses, responsiveness of hospital staff, pain management, communication about medicines … Performance and Patient Safety (TeamSTEPPS®) is a set of tools to help train clinicians in teamwork and communication … adverse events affect patients with limited English proficiency more frequently, are often caused by communication … Tools for Patients and Families AHRQ's Questions are the Answer initiative is designed to improve communication

308. The SHARE Approach—Achieving Patient-Centered Care with Shared Decisionmaking: A Brief for Administrators and Practice Leaders | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-9.html
     September 01, 2020 - Enhances communication between patients and their clinicians. … tools include guides to AHRQ's PCOR materials, shared decisionmaking, and enhanced patient-provider communication … is designed to provide basic information on implementing shared decisionmaking in practice, specific communication … Improving hypertension control in diabetes mellitus: the effects of collaborative and proactive health communication

309. TeamSTEPPS Rapid Response Systems Module | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/teamstepps/rrs/rrsspecscen.html
     October 01, 2014 - and the Agency for Healthcare Research and Quality (AHRQ) to improve institutional collaboration and communication … frustrated by not clearly receiving all of the relevant patient information during the first physician-nurse communication

310. Situation Monitoring: Severe Hypertension (pdf file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hypertension_4-situation-monitoring-speaker-notes.pdf
     July 01, 2023 - • Communication – How is it? Is it clear, timely, and complete? … Are the verbal and nonverbal communication strategies the team used effective? … • Communication o Was it clear, timely, and complete? … • Communication – How was it? Was it clear, timely, and complete? … Were the verbal and nonverbal communication strategies the team used effective?

311. About TeamSTEPPS 2.0 | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/teamstepps/about-teamstepps/index.html
     June 01, 2019 - An evidence-based teamwork system to improve communication and teamwork skills among health care professionals … Develop a communication plan.

312. Reimagining Healthcare Teams: Leveraging the Patient-Clinician-AI Triad To Improve Diagnostic Safety (pdf file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/dxsafety-reimagining-healthcare-teams.pdf
     July 07, 2023 - These principles include establishing shared goals, clear roles, mutual trust, effective communication … for efficient communication. … Clinicians should be adept at patient-centered communication to effectively guide these conversations … Effective Communication Communication between humans and AI comes in many forms. … AI communication with patients will depend on its purpose, goals, and FDA classification.

313. Speaking Plainly: Communicating the Patient’s Role in Health Care Safety (pdf file)
     preventiveservices.ahrq.gov/downloads/pub/advances/vol4/Miranda.pdf
     July 01, 2004 - highlights behaviors patients can use to decrease medication errors and improve patient-provider communication … The third step encourages patient activism to prevent potential communication gaps involving test results … Patient- physician communication at hospital discharge and patients’ understanding of the postdischarge

314. TeamSTEPPS® 2.0 Instructor Manual | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/teamstepps/instructor/scenarios/contents.html
     March 01, 2014 - ) TeamSTEPPS Team Skills: Team Structure Leadership Situation Monitoring Mutual Support Communication … 65 70,71, 73-80, 84 85,86, 93,97, 98, 100,101, 103-106, 108-110, 112-115 117-121, 123-128 Communication

315. Facilitator-Notes (doc file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module6/facilitator-notes.docx
     March 01, 2017 - This encourages participation and communication about improvement projects while motivating staff. … SLIDE 25 SAY: Partners in Care, a New York City-based home health agency, identified communication … To address this concern, all home health aides were trained in the PHI Coaching Approach to Communication … , which teaches core communication skills. … training, and incorporating the change into daily practice as the keys to sustainability of their new communication

316. Implementation Module Handouts (doc file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/sppcii-module-handouts.docx
     July 01, 2023 - Identify goals for communication with this group (e.g., frequency, type of content). … Develop a communication and tracking plan for eModule rollout (enter here) (enter here) (enter here

317. How To Manage Change
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module2/module2_slides_fallprev.pptx
     August 24, 2017 - What are the ground rules for managing meeting time and communication? … initiative start Determine how prevention work will be organized at the unit level, such as paths of communication … initiative start Determine how prevention work will be organized at the unit level, such as paths of communication

318. CUSP Toolkit, The Role of the Nurse Manager, Facilitator Notes | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/hai/cusp/modules/nursing/nursing-notes.html
     December 01, 2012 - Nurse managers are a conduit for communication and comprehension between the two groups to move the unit … Culture framework supports nurse managers' work because it engages staff and supports teamwork and communication … When working with staff, nurse managers use more than one form of communication to share and receive … By supporting effective communication on the unit, nurse managers are able to ensure their staff members … Several TeamSTEPPS® tools also complement the material in this module by helping to improve team communication

319. Strategy 6E: Rapid Referral Programs | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6g-rapid-referral.html
     April 01, 2023 - One useful approach is to improve communication between the PCP and the specialist through a referral … referral coordinator who can keep track of all referral requests and follow-up items, and facilitate communication … Communication breakdown in the outpatient referral process. J Gen Intern Med 2000;15:626-31.

320. Strategy 3: Bedside Shift Report (Tool 3)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/strat3_tool_3_pres_video_508.pptx
     July 23, 2010 - Better communication, realized through patient and family engagement, has a direct impact on patient … review of the literature, Debra Roter found that patient-centered care, realized through effective communication … Which facets of communication have strong effects on outcome: a meta-analysis. … medical errors Research shows bedside shift report can improve: Patient safety and quality Improved communication … Bedside shift report is an opportunity to make sure there is effective communication between patients