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  1. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hypertension_2-team-structure.pptx
    July 01, 2023 - small enough to ensure situation monitoring, development of situation awareness, and direct, unfiltered communication … both the technical elements described in the AIM patient safety clinical bundle and the teamwork and communication … Because communication is so key and feedback and voice of the staff are essential, you’ll want to establish … is likely a major concern Perceived losses often much greater than real Perceived loss high when communicationCommunication is key, especially when perceived loss is high.
  2. preventiveservices.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/how-to-use.html
    July 01, 2023 - Toolkit for Improving Perinatal Safety The Toolkit consists of three pillars— Teamwork and Communication … Users unfamiliar with CUSP might want to start with the module Teamwork and Communication for Perinatal
  3. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hemorrhage_4-situation-monitoring-speaker-notes.pdf
    July 01, 2023 - o Are team members offering and • Communication requesting help? … • Communication – How is it? Is it clear, timely, and complete? … Are the verbal and nonverbal communication strategies the team used effective? … • Communication – How was it? Was it clear, timely, and complete? … Were the verbal and nonverbal communication strategies the team used effective?
  4. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/long-term-care/resources/ontime/pruprev/factraining_slides.pptx
    December 01, 2014 - Program and relevant electronic reports Review program expectations and establish a plan for regular communication … risk for adverse events Prevention Programs: Reviews information on existing prevention programs Communication … individual(s) with the most complete knowledge of the facility’s prevention activities and general communication … How will communication occur with other disciplines to confirm changes in care? … Facilitator Role: Monitoring Implementation Progress Throughout the implementation period: Maintain communication
  5. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/huddles/huddles-component-kit.docx
    May 01, 2017 - summarizes the benefits of the huddle, specifically with a focus on the surgical safety checklist, related communication … Frequency Benefit of Huddle Expected Frequency Engage team in thinking and talking about checklist use, communication … and related safety work Expected to arise in huddle every day Recognize issues in checklist use, communication … Learn More CUS Framework The CUS tool is presented in the Improving Communication and Teamwork in the … TeamSTEPPS is an evidence-based teamwork system aimed at optimizing patient care by improving communication
  6. preventiveservices.ahrq.gov/news/newsroom/case-studies/index.html?page=0
    February 01, 2024 - Infections (CLABSI) (4) Children/Adolescents (34) Chronic Conditions (43) Clinician-Patient Communication … AHRQ Product(s): Surveys on Patient Safety Culture Topic(s): Care Coordination, Clinician-Patient Communication … Access to Care, Adverse Drug Events (ADE), Care Coordination, Chronic Conditions, Clinician-Patient Communication … Safety Organization (PSO), TeamSTEPPS® Topic(s): Access to Care, Chronic Conditions, Clinician-Patient Communication
  7. preventiveservices.ahrq.gov/news/newsroom/case-studies/index.html
    February 01, 2024 - Infections (CLABSI) (4) Children/Adolescents (34) Chronic Conditions (43) Clinician-Patient Communication … AHRQ Product(s): Surveys on Patient Safety Culture Topic(s): Care Coordination, Clinician-Patient Communication … Access to Care, Adverse Drug Events (ADE), Care Coordination, Chronic Conditions, Clinician-Patient Communication … Safety Organization (PSO), TeamSTEPPS® Topic(s): Access to Care, Chronic Conditions, Clinician-Patient Communication
  8. preventiveservices.ahrq.gov/cahps/quality-improvement/improvement-guide/4-approach-qi-process/sect4part2.html
    January 01, 2020 - , time-consuming process, for example, may have had ripple effect leading to improved patient flow, communication … In ambulatory care, these principles have improved preventive screenings, communication with patients … TeamSTEPPS is an evidence-based training program designed to improve quality and safety by enhancing communication … TeamSTEPPS teaches techniques to improve team structure, communication, leadership, understanding of … PFs can also assist with enhancing communication and technology, promoting adherence to best practices
  9. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-tpq-questionnaire.pdf
    May 31, 2023 - • Communication. … TeamSTEPPS Teamwork Perceptions Questionnaire 4 Communication Strongly Agree Agree Neutral Disagree
  10. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-coaching-feedback-form.pdf
    May 31, 2023 - Coaching Criteria Demonstrated Competency Comments/Suggestions Yes No Communication Communicating
  11. preventiveservices.ahrq.gov/teamstepps/instructor/essentials/coursemgmt.html
    June 01, 2019 - and the Agency for Healthcare Research and Quality (AHRQ) to improve institutional collaboration and communication … TeamSTEPPS is based on a framework of four teachable-learnable core teamwork skills: communication, leadership … Module 3—Communication. Module 4—Leading Teams. Module 5—Situation Monitoring. … Module 3—Communication. Module 4—Leading Teams. Module 5—Situation Monitoring. … Instructors should have strong oral communication skills. Seek volunteers if your process allows.
  12. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/medication/tool_safe-mgso4.docx
    May 30, 2013 - This scenario reinforces teamwork and communication related to— · situational awareness · ability to … Use of SBAR, callouts, and closed-loop communication among team members. … Use of transition communication techniques assures a shared mental model of plan of care and perceived … Magnesium Sulfate: Drug Safety Communication-Recommendation Against Prolonged Use in Pre-term Labor http … Communication · Notify pediatrics when antepartum and intrapartum patients are placed on magnesium
  13. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/audio-script-healthcare-professionals-training.pdf
    January 18, 2017 - Strategies for Clear Communication Section 2: Strategies for Clear Communication The second section … Being deaf or hard of hearing is another communication barrier. … However, you should still engage in nonverbal communication. … They may have gotten conflicting information from other health care professionals, or may have gotten misinformation … • We have gone over four clear communication strategies.
  14. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/sppcii-facilitator-guide.docx
    July 01, 2023 - home organizations adhere to the technical (i.e., clinical practice) and adaptive (i.e., teamwork and communication … frontline providers and staff members when and how to complete the SPPC-II Teamwork Toolkit modules using a communication … (over the 18month period) will not only create a learning network but will also help open lines of communication … What are communication channels to inform all frontline providers and staff members? … Communication should be open, transparent, and interactive.
  15. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hemorrhage_7-implementation-speaker-notes.pdf
    July 01, 2023 - Creating a communication and tracking plan for training rollout. 6. … • Identify goals for communication with this group. What do you want to achieve? … The purpose and value of the Teamwork and Communication Toolkit 2. … • Communication should be open, transparent, and interactive. … Develop a communication and tracking plan for training rollout 6.
  16. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hypertension_7-implementation-speaker-notes.pdf
    July 01, 2023 - Creating a communication and tracking plan for training rollout. 6. … • Identify goals for communication with this group. What do you want to achieve? … The purpose and value of the Teamwork and Communication Toolkit 2. … • Communication should be open, transparent, and interactive. … Develop a communication and tracking plan for training rollout 6.
  17. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/mcc-summit/mcc-summit-dorr-samal.pdf
    May 19, 2020 - with Multiple Chronic Conditions (MCC) are especially prone to harm from lack of coordination and communication … Information Technology (HIT) solutions can bring together data, information and knowledge – and facilitate communication … Potential for HIT Establish Accountability or Negotiate Responsibility + ++ Communicate Interpersonal Communication
  18. preventiveservices.ahrq.gov/news/newsroom/press-releases/challenge-competition-teamstepps.html
    April 01, 2022 - resources and features a training program comprised of evidence-based tools and resources to promote communication … The TeamSTEPPS training program promotes effective teamwork, collaboration, and communication skills
  19. preventiveservices.ahrq.gov/teamstepps-program/curriculum/mutual/tools/cus.html
    May 01, 2023 - Updates Welcome Guides Curriculum Materials Introduction to Curriculum Module 1: Communication … In verbal communication, "CUS" and other signal phrases have a similar effect.
  20. preventiveservices.ahrq.gov/hai/cusp/toolkit/content-calls/briefing-slides/slides.html
    October 01, 2014 - Practice  Responsibilities  Work environment To identify issues that affect teamwork and communication … Review your list of communication and teamwork problems Discuss with the provider Make a plan for … How Would You Assess Handoffs Communication during a crisis Provider skill Staffing Return … What would you recommend to improve teamwork and communication Specific Recommendation Actions Taken

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