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201. AHRQ Health Literacy Universal Precautions Toolkit | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/health-literacy/improve/precautions/index.html
     March 01, 2024 - Health literacy universal precautions call for— Simplifying communication and confirming understanding … describes concrete actions in one of these 5 areas: Start on the Path to Improvement Improve Spoken Communication … Improve Written Communication Improve Self-Management and Empowerment Improve Supportive Systems

202. TeamSTEPPS Tools | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/teamstepps-program/resources/modules/index.html
     February 01, 2024 - Tools Browse the tools used in the TeamSTEPPS training modules: Module 1: Explanation of Communication … Concepts and Tools SBAR Closed-Loop Communication Call-Out Check-Back (or Repeat-Back) Teach-Back

203. TeamSTEPPS Pocket Guide App | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/teamstepps-program/resources/app/index.html
     April 01, 2024 - App The Pocket Guide App (released March 2024) is a quick-reference tool for the TeamSTEPPS® communication … Download AHRQ’s TeamSTEPPS app to put the structured communication tools and checklists from the TeamSTEPPS

204. Consider Culture: Tool 10 | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/health-literacy/improve/precautions/tool10.html
     February 01, 2024 - Literacy Assessment Quiz Role Playing Ideas Communicate Clearly: Tool 4 Key Strategies for Clear Communication … Communication Self-Assessment Communication Observation Form Plain Language Words Use the Teach-Back … Centers for Disease Control and Prevention (CDC) offers free continuing education credit for Effective Communication

205. Communicating With Patients and Families About Antibiotic Decisions (pdf file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/communicating-decisions-one-pager.pdf
     September 01, 2022 - Communication practices and antibiotic use for acute respiratory tract infections in children.

206. Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/research/findings/studies/index.html
     January 01, 2024 - (1542) Chronic Conditions (700) Clinical Decision Support (CDS) (199) Clinician-Patient Communication … A study was conducted to examine African American patient-provider communication about glaucoma-related … African American patient-provider communication about glaucoma vision quality-of-life. … Keywords: Eye Disease and Health, Racial and Ethnic Minorities, Clinician-Patient Communication, Communication … Keywords: Racial and Ethnic Minorities, Eye Disease and Health, Clinician-Patient Communication, Communication

207. Toolkit To Improve Antibiotic Use in Ambulatory Care | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/antibiotic-use/ambulatory-care/index.html
     October 01, 2022 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …

208. Office of Communications (OC) | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/cpi/centers/ockt/index.html
     January 01, 2021 - The OC promotes the communication of information to both internal and external customers.

209. Strategy 2: Communicating for Improve Quality (Tool 5) (pdf file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.pdf
     June 03, 2013 - Communicating for Improve Quality (Tool 5) Guide to Patient and Family Engagement :: 1 Overview of Communication … Competencies Effective communication between clinicians, patients, and families can lead to better … ”  Invite the patient and family to use the white board as a communication tool.

210. Plain Language at AHRQ | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/policy/electronic/plain-writing/index.html
     March 01, 2021 - Language at AHRQ The Plain Writing Act of 2010 requires federal agencies to write clear Government communication … The Act requires federal agencies to write "clear Government communication that the public can understand

211. Engage the Senior Executive Facilitator Notes | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/hai/cusp/modules/engage/exec-notes.html
     December 01, 2012 - Emphasizes Effective Communication Slide 9. Meets Monthly With the CUSP Team Slide 10. … [ D ] Select for Text Description Return to Contents   Slide 8: Emphasizes Effective Communication … Say: Senior executive team members are asked to encourage transparent and frequent communication … Recruiting executives in these initiatives forges bonds and improves communication among hospital staff … The senior executive is responsible for supporting effective communication, meeting with the CUSP team

212. Toolkit for Engaging Patients To Improve Diagnostic Safety  | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/diagnostic-safety/tools/engaging-patients-improve.html
     July 01, 2022 - Research suggests that communication breakdowns during the patient-provider encounter are a leading contributor … To promote enhanced communication and information sharing within the patient-provider encounter, the … When paired together, these strategies enhance communication and information sharing within the patient-provider

213. SHARE Approach Curriculum Tools | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/health-literacy/professional-training/shared-decision/tools/index.html
     February 01, 2021 - Communication Tools for Shared Decisionmaking Tool 3: Overcoming Communication Barriers With Your Patients … Care Providers ( PDF , 3.61 MB) This is a quick reference handout that offers tips for overcoming communication

214. Tool 3: How To Deliver the Re-Engineered Discharge at Your Hospital | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/patient-safety/settings/hospital/red/toolkit/redtool3.html
     March 01, 2013 - Possess communication and educational competencies required for an effective discharge. … Find out about preferred languages for oral communication, phone calls, and written materials. … Patient's language preferences for oral communication, phone calls, and written materials and need for … People generally understand and retain less than 50 percent of information discussed, and communication … If not already established, ask about language preferences for oral communication, phone communication

215. AHRQ's Quality & Patient Safety Programs by Setting: Hospital Labor and Delivery Units | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/patient-safety/settings/labor-delivery/index.html
     July 01, 2023 - labor and delivery (L&D) units and decrease maternal and neonatal adverse events resulting from poor communication … The Safety Program for Perinatal Care is organized around three program pillars: Teamwork and Communication

216. Patient Education and Engagement | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/health-literacy/patient-education/index.html
     January 01, 2024 - contains resources for healthcare professionals  and  for patients to improve written and spoken communication … contains two strategies: Be the Expert on You and 60 Seconds to Improve Diagnostic Safety enhance communication … Here are tools that you can share with patients to improve communication.

217. Overview of Patient Safety Learning Laboratory (PSLL) Projects | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/patient-safety/resources/learning-lab/index.html
     April 01, 2024 - Enhancing Patient Safety Through Cognition and Communication (M-Safety Lab) Principal Investigator: … Using incident reports to assess communication failures and patient outcomes . … The project aims were to: Study how flow of communication may affect patient safety. … Enhancing communication in radiology using a hybrid computer-human based system. … Automated, web-based solution for bidirectional EHR-infusion pump communication .

218. Culturally and Linguistically Appropriate Services | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/sdoh/clas/index.html
     July 01, 2023 - The following videos show interpreters using TeamSTEPPS communication strategies. … Services (CLAS) in Maternal Health Care National CLAS Standards The Guide to Providing Effective Communication … Services Administration, and updated by the Centers for Disease Prevention and Control CDC, Effective Communication

219. Multiple Settings | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/patient-safety/settings/multiple/index.html
     August 01, 2023 - originally developed by AHRQ and designed to measure patients' experiences of their care, including communication … TeamSTEPPS) is a customizable program to improve patient safety by training clinicians in teamwork and communication … The TeamSTEPPS 3.0 curriculum is composed of Introduction , four Modules ( Communication , Team Leadership

220. Half-Day Training Content | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/teamstepps-program/curriculum/situation/teach/half-day.html
     July 01, 2023 - Updates Welcome Guides Curriculum Materials Introduction to Curriculum Module 1: Communication … the concept of situation monitoring and its relationship to the other three core TeamSTEPPS skills (communication … Note that shared mental models require engagement, commitment, and effective communication in the group