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181. AHRQ's Quality & Patient Safety Programs by Setting: Long-Term Care | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/patient-safety/settings/long-term-care/index.html
     September 01, 2021 - Survey was developed by AHRQ and designed to measure patients’ experiences of their care, including communication … program plus specialized tools to reduce risks to patient safety by training clinicians in teamwork and communication

182. Tool: Task Assistance | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/teamstepps-program/curriculum/mutual/tools/task.html
     May 01, 2023 - Updates Welcome Guides Curriculum Materials Introduction to Curriculum Module 1: Communication … a patient in the waiting room exhibiting atypical confusion to avoid an emergency (patient‐centered communication … Style of communication: Personal style can greatly influence the team’s supportive actions. … Close the loop on task communication—ensure the task was completed correctly.

183. Diagnostic Safety Grants Awarded in FY 2022 | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/diagnostic-safety/research/grants-2022.html
     March 01, 2024 - Re-Engineering Patient and Family Communication To Improve Diagnostic Safety Resilience Principal Investigators … Characterize the diagnostic journey, focusing on successes, errors, and patient/family and clinician communication … Adapt PFC I-PASS to create Outpatient PFC I-PASS, a structured communication intervention for patients … the effectiveness of PFC I-PASS (discharge and outpatient) to improve patient/family and clinician communication

184. Making Informed Consent an Informed Choice: Training for Health Care Professionals Audio Script | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/health-literacy/professional-training/informed-choice/audio-script.html
     September 01, 2020 - Strategies for Clear Communication Section 2: Strategies for Clear Communication The second section … Being deaf or hard of hearing is another communication barrier. … However, you should still engage in nonverbal communication. … They may have gotten conflicting information from other health care professionals, or may have gotten misinformation … We have gone over four clear communication strategies.

185. Puh-Impsteps (doc file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/long-term-care/resources/ontime/pruhealing/puh-impsteps.docx
     January 19, 2017 - processes at the facility to track and monitor pressure ulcers, pressure ulcer healing practices, and communication … The review includes identification of team meetings, huddles, and other communication structures in place … Create Report/Meeting Strategies Strategies are based on self-assessment identification of pre-On-Time communication … Implementation Strategies for each On-Time report and discusses options for using the reports within current communication … be needed to increase the number of disciplines and nursing assistants providing input and to change communication

186. Comprehensive Unit-based Safety Program: Accelerating the Adoption of Evidence-Based Practices To Prevent Healthcare-Associated Infections | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/hai/cusp/summary/index.html
     September 01, 2017 - developed at Johns Hopkins with AHRQ support, combines improvements in safety culture, teamwork, and communication … change models because it combines behavioral elements—an emphasis on safety culture, teamwork, and communication—with

187. AHRQ Challenge on Innovative Solutions to Update or Re-Create TeamSTEPPS Videos | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/challenges/past/teamstepps-video/index.html
     September 01, 2023 - sought innovators to update the current TeamSTEPPS videos to provide improved TeamSTEPPS tools for communication … of SBAR (Situation-Background-Assessment-Recommendation) and emphasizes the importance of standard communication … Rural Community Clinic  demonstrates how CUS is used to ensure patient safety and how SBAR enhances communication

188. What Is Patient Experience? | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/cahps/about-cahps/patient-experience/index.html
     September 01, 2023 - they seek and receive care, such as getting timely appointments, easy access to information, and good communication … find out from patients whether something that should happen in a healthcare setting (such as clear communication … evidence points to a positive association between various aspects of patient experience, such as good communication

189. Offering Two-Day Training Content | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/teamstepps-program/curriculum/situation/teach/two-day.html
     February 01, 2024 - Note that situation monitoring builds on the communication skills discussed in Module 1 as well as the … Note that situation monitoring is achieved through communication and should be reinforced by team leaders … note that effective teams need to be working continuously to retain shared mental models and that communication … Then remind them of specific communication tools that can help share key information effectively. … Summary,” note that the participants have just learned four important new tools to go along with the communication

190. TeamSTEPPS 3.0 Curriculum Materials | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/teamstepps-program/curriculum/index.html
     February 01, 2024 - Updates Welcome Guides Curriculum Materials Introduction to Curriculum Module 1: Communication … are related to specific audiences, settings, or situations: Introduction to Curriculum Module 1: Communication

191. Tool 5: How To Conduct a Postdischarge Followup Phone Call | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/patient-safety/settings/hospital/red/toolkit/redtool5.html
     March 01, 2013 - One of the easiest ways to close the communication gap between patients and educators is to use the " … This can happen if a patient or caregiver's English skills are sufficient for in-person communication … but not for telephone communication, or if the need for interpreter services was not accurately recorded … Commonly, secure electronic communication is the most efficient means to transmit patient information … Communication 1: Email to Provider Dr.

192. Improving Medication Safety for Older Adults | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/funding/grantee-profiles/grtprofile-chui.html
     March 01, 2022 - also has evaluated health information technology applications for their ability to promote effective communication … grant in 2016 to study whether her Senior Section™ for OTC medications in pharmacies could improve communication … Chui hypothesized that making older adults aware of high-risk OTC medications would facilitate their communication

193. AHRQ's Quality & Patient Safety Programs by Setting: Ambulatory Care | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/patient-safety/settings/ambulatory/index.html
     July 01, 2022 - Survey was developed by AHRQ and designed to measure patients’ experiences of their care, including communication … It includes tools to improve spoken and written communication, tools to improve self-management and empowerment … program plus specialized tools to reduce risks to patient safety by training clinicians in teamwork and communication

194. Preventing Medication Errors in Ambulatory Care: The Importance of Establishing Regimen Concordance (pdf file)
     preventiveservices.ahrq.gov/downloads/pub/advances/vol1/Schillinger.pdf
     January 01, 2004 - Effective communication regarding medications has been shown to promote medication adherence in the … Reducing medication-related communication errors will likely involve rigorous reviews of medication … , particularly for those patients with communication barriers. … Closing the loop: physician communication with diabetic patients who have low health literacy. … Communication regarding medications in a public hospital anticoagulation clinic [in press].

195. Download the CUSP Toolkit | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/hai/cusp/modules/download/index.html
     December 01, 2012 - Understand the Science of Safety Identify Defects Through Sensemaking Implement Teamwork and Communication … Implement Teamwork & Communication 97 MB 1 min. … Implement Teamwork & Communication (3 video clips) 71 MB 30 sec.

196. Ohio’s Fairfield Medical Center Uses AHRQ Resources to Promote Patient Safety | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/news/newsroom/case-studies/201529.html
     October 01, 2015 - TeamSTEPPS, developed by AHRQ and the Department of Defense, is an evidence-based system to improve communication … "We found that the TeamSTEPPS communication technique of stating 'I am concerned regarding the well-being … "We achieved our strategic goal of reinforcing good communication throughout the organization and continue

197. Program Evaluation - PowerPoint Presentation
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hypertension_8_program-evaluation.pptx
     July 01, 2023 - The Safety Program in Perinatal Care version II (SPPC-II) aims to integrate teamwork and provider communication … The Safety Program in Perinatal Care version II or SPPC-II aims to integrate teamwork and provider communication … intended, and an impact evaluation to ascertain the impact of the program on provider teamwork and communication … should be formed, site leadership should be supportive, site staff should be using the teamwork and communication … learning and safety culture 21 Hospital AIM Team Leads SPPC-II SCRIPT Some of the teamwork and communication

198. SOPS Frequently Asked Questions | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/sops/about/faq/index.html
     June 01, 2022 - The composite measures in the hospital survey are: Communication Openness. … Feedback & Communication About Error. Frequency of Events Reported. … The composite measures in the nursing home survey are: Communication Openness. … Communication About Prescriptions Across Shifts. Communication Openness. … Three items about communication before and after surgery.

199. CAHPS Adult Hospital Survey | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/cahps/surveys-guidance/hospital/about/adult_hp_survey.html
     November 01, 2023 - The measures are as follows: Communication with nurses (composite measure) Communication with doctors … (composite measure) Communication about medicines (composite measure) Responsiveness of hospital

200. AHRQ Health Literacy Universal Precautions Toolkit | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/health-literacy/improve/precautions/index.html
     March 01, 2024 - Health literacy universal precautions call for— Simplifying communication and confirming understanding … describes concrete actions in one of these 5 areas: Start on the Path to Improvement Improve Spoken Communication … Improve Written Communication Improve Self-Management and Empowerment Improve Supportive Systems