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  1. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/static_teach-back_module.pdf
    January 01, 2013 - ▪ Both verbal and nonverbal cues can help with communication. … ▪ Visual aids can support communication. … Yes To alert you to whether or not your communication was clear Correct. … Discrepant perceptions about end-of-life communication: a systematic review. … Teaching about health literacy and clear communication.
  2. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/08-diagnostic-cap-provider-training-slides.pptx
    August 01, 2021 - One simple way to achieve this goal is to bridge some of the common communication challenges in our practice … While intuitively we know that good patient-provider communication is essential for achieving an accurate … These interruptions may result in a breakdown in communication, leading patients to feel unheard, uncared … We need effective interventions to overcome communication breakdowns in patient-provider encounters. … encourages open communication compared with yes or no questions.
  3. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/webinars/lcswebinar0504-slides.pptx
    May 04, 2016 - activity Shared decisions require good communication between clinicians and patients. … It is important to check for patient understanding. 55 Communication strategies with patients Communication … 57 Communication strategies with patients Communication strategies with patients Try to reach mutual … 59 Communication strategies with patients Additional considerations for lung cancer screening conversations … Department of Communication Texas A&M University College Station, TX r-street@tamu.edu Obtaining
  4. preventiveservices.ahrq.gov/news/newsroom/case-studies/201524.html
    August 01, 2015 - The training program helps improve communication and teamwork skills among health care professionals. … At Aurora, this has helped improve safety strategies, communication techniques, and teach-back with patients … After AHRQ’s survey identified "Communication with Patients" as an opportunity for improvement, an Aurora … patient safety team developed a toolkit for effective communication.
  5. preventiveservices.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-5.html
    September 01, 2020 - Learn more about risk communication and health numeracy Information on Presenting Probabilities Trevena … Numeracy skill and the communication, comprehension, and use of risk-benefit information. … Helping patients decide: ten steps to better risk communication. … Formats for improving risk communication in medical tradeoff decisions. … Numeracy skill and the communication, comprehension, and use of risk-benefit information.
  6. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospital-v2-resourcelist.pdf
    April 01, 2023 - Communication Openness 1. … Communication About Error 1. … Communication Openness 1. Raising and Responding to Concerns 2. … Communication About Error 1. Communication and Optimal Resolution (CANDOR) Toolkit 2. … Handoffs and Information Exchange 1. 10 Patient Handoff Communication Tools 2.
  7. preventiveservices.ahrq.gov/patient-safety/reports/engage/strategies.html
    April 01, 2018 - Improves visit efficiency and safety and promotes effective communication. … Warm Handoff Plus : Promotes collaborative communication, engaging the patient as part of the team. … Supports handoff within the practice to reduce communication drops during transitions.
  8. preventiveservices.ahrq.gov/hai/cusp/modules/apply/index.html
    July 01, 2018 - Understand the Science of Safety Identify Defects Through Sensemaking Implement Teamwork and Communication … summarizes the concepts and activities of the other six modules in the CUSP Toolkit, including TeamSTEPPS communication
  9. preventiveservices.ahrq.gov/sops/surveys/medical-office/supplemental-items/diagnostic-safety.html
    March 01, 2024 - extent to which their organization's culture supports the diagnostic process, accurate diagnoses, and communication … Provider and Staff Communication Around Diagnosis (5 items).
  10. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/advanced-practice-guide-brochure.pdf
    March 01, 2016 - Threats to patient safety in primary care include breakdowns in communication; fragmentation of care … OpenNotes® is a leading approach to enhancing patient and clinician communication by providing patients … Common elements include changes in workflow, communication, and access to care to help practices better … /community/obesity- pcpresources/obpcp3.html AHRQ resources and training to advance physicians’ communication … Motivational interviewing is a goal- oriented, patient-centered communication style for eliciting behavior
  11. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/long-term-care/resources/ontime/prevhosp/preventablehospitalandedvisits-implmatl.pdf
    September 08, 2017 - Screening for hospitalization risk, • Averting preventable transfers through symptom recognition, • Communication … ’s practices around screening for conditions and symptoms that may lead to a hospital or ED visit, communication … Yes No Tools for resident evaluation (e.g., care paths)   Tools for communication with emergency … Effective communication between nurse and providers (e.g., Use of SBAR, Chief Complaint [Context/Code … The review includes identification of team meetings, huddles, and other communication structures in
  12. preventiveservices.ahrq.gov/teamstepps-program/curriculum/intro/overview.html
    July 01, 2023 - Value of the TeamSTEPPS Curriculum  Section 3: Teaching Introductory Material Module 1: Communication … requires clearly defined and appropriate team structure and the use of four teachable-learnable skills: Communication … As shown in the TeamSTEPPS framework, the four skills that contribute to team effectiveness are: Communication
  13. preventiveservices.ahrq.gov/funding/grantee-profiles/grtprofile-walsh.html
    October 01, 2023 - In general, failures in communication about changes in medication doses were common, and one in four … Walsh concluded that specific improvements were necessary to address communication with and among caregivers … Walsh’s most current AHRQ project, Re-Engineering Patient and Family Communication to Improve Diagnostic … intervention to improve diagnostic safety for use in the outpatient setting that currently supports communication
  14. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/coordinating-care-in-the-medical-neighborhood-white-paper.pdf
    June 01, 2011 - between clinicians Improved communication between clinicians and community/ social services More … This suggests some substantial communication problems within the medical neighborhood. … Similarly, communication by hospital clinicians with patients and among a team of clinicians is at a … Routine communication from hospitals to PCCs or from insurers to PCCs about a hospital admission and … on “Referral and consultation communication between primary care and specialist physicians”.
  15. preventiveservices.ahrq.gov/patient-safety/settings/hospital/fall-prevention/toolkit/implementation.html
    January 01, 2013 - Communication of fall risk: Developing mechanisms for the emergency department to communicate a … Specific areas of responsibility and paths of communication and accountability will be needed. … Excellent communication skills. Effective linkage to other staff members. … The earlier work will help you identify the key points of communication and accountability that need … What paths of ongoing communication and reporting will be used?
  16. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/tools/tool-5/share-tool5.pdf
    April 01, 2014 - : A Reference Guide for Health Care Providers (Workshop Curriculum: Tool 5) Learn more about risk communication … Numeracy skill and the communication, comprehension, and use of risk-benefit information. … Helping patients decide: ten steps to better risk communication. … Formats for improving risk communication in medical tradeoff decisions. … Numeracy skill and the communication, comprehension, and use of risk-benefit information.
  17. preventiveservices.ahrq.gov/hai/cusp/modules/patient-family-engagement/index.html
    July 01, 2018 - Understand the Science of Safety Identify Defects Through Sensemaking Implement Teamwork and Communication … Tools to improve communication among patients, families, and clinicians. … Effective Patient and Family Communication (1 min., 50 sec.)
  18. preventiveservices.ahrq.gov/teamstepps/longtermcare/index.html
    May 01, 2019 - conducted through communication. … Module 3 – Communication. Module 4 – Leading Teams. Module 5 – Situation Monitoring. … Module 3 – Communication: Module 3 Instructor Guide (PDF; 29 pages; 1.6 MB). … Module 3 – Communication: Module 3 Instructor Guide (PDF; 29 pages; 1.6 MB). … Module 3 (Communication) Instructional Slides (PDF; 7 pages; 1 MB).
  19. preventiveservices.ahrq.gov/health-literacy/improve/pharmacy/index.html
    January 01, 2024 - Health literacy tools to improve communication for providers of medication therapy management What … Training Program for Pharmacy Staff on Communication . How To Create a My Medicines List . … How to Conduct a Postdischarge Followup Phone Call Health literacy tools to improve communication for
  20. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/advanced-practice-guide.pdf
    March 01, 2016 - Threats to patient safety in primary care include breakdowns in communication; fragmentation of care … OpenNotes® is a leading approach to enhancing patient and clinician communication by providing patients … Common elements include changes in workflow, communication, and access to care to help practices better … skills https://www.ahrq.gov/cahps/quality-improvement/ improvement-guide/6-strategies-for-improving/ communication … Motivational interviewing is a goal-oriented, patient-centered communication style for eliciting behavior

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