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201. TeamSTEPPS Tools | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/teamstepps-program/resources/modules/index.html
     February 01, 2024 - Tools Browse the tools used in the TeamSTEPPS training modules: Module 1: Explanation of Communication … Concepts and Tools SBAR Closed-Loop Communication Call-Out Check-Back (or Repeat-Back) Teach-Back

202. Staff Training Instructor Guide | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/teamstepps/lep/traintrainers/lepigstafftrain.html
     October 01, 2020 - Identify and raise patient communication issues. … To raise communication issues. … Briefs are a communication and team tool for planning purposes. … This technique can be most useful for interpreters, who can use the teach-back to correct any misinformation … or missed communication.

203. TeamSTEPPS in Long-Term Care (LTC): Financial and Safety Benefits of Implementing TeamSTEPPS in Nursing Homes and LTC Facilities
     pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2013-materials/teamstepps-monthly-webinar-sept2013.pptx
     January 01, 2013 - support other team members’ needs through accurate knowledge about their responsibilities and workload Communication … and stories Supplement lectures with exercises Hold brief yet frequent learning sessions Focus on communication … The VA’s National Center for Patient Safety database shows similar results with communication failure … program on the Jewish Home Transitional Care Unit will lead to: Improved CNA empowerment Improved … WING SW WING COWORKER/SUPERVISOR SUPPORT                   TEAMWORK/COMMUNICATION

204. AHRQ Safety Program for Perinatal Care: Labor and Delivery Unit Safety Shoulder Dystocia (doc file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/labor-delivery-unit/tool_shoulder-dystocia.docx
     May 01, 2017 - This scenario reinforces teamwork and communication related to— · situational awareness, · ability to … · Use SBAR, callouts, huddles, and closed-loop communication among team members. … Use of transition communication techniques assures a shared mental model of plan of care and patient … This may include the following: · Prompt, compassionate, and honest communication with the patient and … family · Investigation · Ongoing communication with the patient and family Disclose any unintended

205. AHRQ Safety Program for Perinatal Care: Rapid Response for Perinatal Safety (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/rapid-response/rapidresponse_facguide.pdf
     May 01, 2017 - This aspect of perinatal safety calls for L&D units to foster a culture of teamwork and communication … • Use of transition communication techniques to ensure a shared mental model of plan of care and … This includes communication between primary team and rapid responders, or between rapid responders … • Communication is continuous, valued, and expected. … with the patient and family • Investigation • Ongoing communication with the patient and family

206. TeamSTEPPS 2.0 Fundamentals | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/teamstepps/instructor/fundamentals/index.html
     June 01, 2019 - and the Agency for Healthcare Research and Quality (AHRQ) to improve institutional collaboration and communication … Teamwork Exercise Sheet ( PDF File , 151 KB) Implementation Worksheet ( PDF File , 198 KB) Module 3: Communication

207. Health Literacy Tools for Providers of Medication Therapy Management | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/health-literacy/improve/pharmacy/medication-mgt.html
     September 01, 2020 - The following health literacy tools can improve communication with MTM patients. … Strategies To Improve Communication Between Staff and Patients: Training Program for Pharmacy Staff .

208. Scenario 1 (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/tmpot.pdf
     February 28, 2014 - Communication Rating a. … and handoff techniques to communicate effectively with team members Comments: Overall Rating – Communication … Fosters communication to ensure that team members have a shared mental model Comments: Overall Rating

209. Team Performance Observation Tool | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/teamstepps/instructor/reference/tmpot.html
     March 01, 2014 - Communication Rating a. … handoff techniques to communicate effectively with team members   Comments: Overall Rating – Communication … Fosters communication to ensure team members have a shared mental model   Comments: Overall Rating

210. Questions Are the Answer News Articles | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/questions/resources/articles.html
     November 01, 2020 - Glossary News Articles Research on Patient-Clinician Communication … surgery, test results, and medication"; includes a link to the AHRQ Question Builder] The power of communication … and includes a link to the Questions are the Answer Web page] Site helps patients take more active communication … on AHRQ's "Questions Are the Answer" campaign] AAFP news now: AFP edition: AHRQ promotes two-way communication … links to both the main Web page and the question builder tool] New campaign promotes doctor-patient communication

211. Racial and Ethnic Minorities | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/topics/racial-ethnic-minorities.html
     March 23, 2023 - may be attributable to such healthcare-related risk factors as provider biases, poor provider-patient communication … found that Asian Americans, including Asian ethnic-groups, reported lower rates of patient-provider communication … Cancer/health communication and breast/cervical cancer screening among Asian Americans and five Asian … Recent Research Studies African American patient-provider communication about glaucoma vision

212. AHRQ's Quality & Patient Safety Programs by Setting: Long-Term Care | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/patient-safety/settings/long-term-care/index.html
     September 01, 2021 - Survey was developed by AHRQ and designed to measure patients’ experiences of their care, including communication … program plus specialized tools to reduce risks to patient safety by training clinicians in teamwork and communication

213. University of Georgia Health Center Relies on AHRQ Survey to Assess Culture of Safety and Quality | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/news/newsroom/case-studies/202303.html
     October 01, 2023 - Additionally, two communication initiatives were created to increase avenues of communication between … Surveys on Patient Safety Culture Topic(s): Care Coordination, Clinician-Patient Communication

214. TeamSTEPPS Additional Video: Labor and Delivery: Successful Outcome Using TeamSTEPPS | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/teamstepps-program/resources/additional/labor.html
     July 01, 2023 - www.youtube-nocookie.com/embed/4XEmZzvejz0 Labor and Delivery: Successful Outcome Using TeamSTEPPS (5:03) Effective communication … See how TeamSTEPPS techniques used in labor and delivery units can help improve communication and collaboration

215. From Evidence to Action: TeamSTEPPS Strategies for Nursing Education
     pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2015-materials/teamstepps-monthly-webinar-oct2015.pptx
     January 01, 2015 - Yet, I didn’t have a single class that taught me communication and teamwork skills— something I need … Slide ‹#› ADN Program-Level 1 LEVEL TS MODULES TOOLS APPLICATION 1 Introduction Team Structure Communication … Brief: IPASS Baton Huddle Debrief Paper Chain Patient Safety Risk Observations requiring team communication … Pre-Conference Updates Post-Conference 1 Communication I PASS the Baton Call Out SBAR Simulation … TeamSTEPPS® TeamSTEPPS & Nursing Education Slide ‹#› LEVEL TS MODULES TOOLS APPLICATION 2 2 Communication

216. SDOH and Health Systems Research | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/sdoh/health-systems-research.html
     December 01, 2022 - Patient-provider communication disparities by limited English proficiency (LEP): trends from the U.S. … AHRQ researchers found that before 2010 patient-provider communication was getting worse among LEP individuals … and disparities in patient-provider communication were widening. … After 2010, patient-provider communication improved for LEP individuals and language disparities by English

217. Scisafetynotes (doc file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/understand/scisafetynotes.docx
     September 04, 2012 - Team factors Team factors may involve issues with teamwork, communication, inadequate supervision, and … These seemingly insignificant components comprise the overall communication system in which providers … Being aware of these factors will help CUSP teams develop environments that facilitate communication … Teamwork and communication is discussed in greater detail in the “Implement Teamwork and Communication … The purpose of this tool is to improve communication among the unit team, patients, and family members

218. Preventing Medication Errors Among Children With Chronic Conditions in Outpatient and Home Settings | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/funding/grantee-profiles/grtprofile-walsh.html
     October 01, 2023 - In general, failures in communication about changes in medication doses were common, and one in four … Walsh concluded that specific improvements were necessary to address communication with and among caregivers … Walsh’s most current AHRQ project, Re-Engineering Patient and Family Communication to Improve Diagnostic … intervention to improve diagnostic safety for use in the outpatient setting that currently supports communication

219. AHRQ's Quality & Patient Safety Programs by Setting: Hospital Labor and Delivery Units | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/patient-safety/settings/labor-delivery/index.html
     July 01, 2023 - labor and delivery (L&D) units and decrease maternal and neonatal adverse events resulting from poor communication … The Safety Program for Perinatal Care is organized around three program pillars: Teamwork and Communication

220. Engaging Patients and Families in the Medical Home - Table 2 | PCMH Resource Center
     pcmh.ahrq.gov/page/engaging-patients-and-families-medical-home-table-2
     June 01, 2010 - appropriately to support optimal patient care, performance measurement, patient education, and enhanced communication … to care is available through systems such as open scheduling, expanded hours, and new options for communication … Open communication between patients and the care team is encouraged and supported. … Does not mention payment Communication and Trust The PCMH fosters an environment of