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  1. TeamSTEPPS: Rapid Response Systems (pdf file)

    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/rrs/instructor_slides/rrsinstructmod.pdf
    January 01, 2008 - The interventions should address the frequency, complexity, and nature of teamwork and communication … For example, consider the impact of varying communication styles when dealing with responding team … Team members possessing strong leadership, situation monitoring, mutual support, and communication … •Communication in the form of information exchange between and among team members. … •A check back or call out to ensure closed-loop communication.

  2. TeamSTEPPS 2.0 Evidence Base: Leading Teams (pdf file)

    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module4/ebleadership.pdf
    January 01, 2013 - between interprofessional teams;11 and the use of structured briefs 12 has been linked to a reduction of communication … Improving communication among nurses, patients, and physicians. … preoperative checklist and team briefing among surgeons, nurses, and anesthesiologists to reduce failures in communication

  3. Tool 7, The SHARE Approach, Taking Steps Toward Cultural Competence: A Fact Sheet (pdf file)

    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/tools/tool-7/share-tool7.pdf
    April 01, 2014 - the patients you serve regarding cultural appropriateness, beliefs about health, and barriers to communication … Refer to Overcoming Communication Barriers With Your Patients: A Reference Guide for Health Care Providers … clas.asp › The Culture, Language, and Health Literacy Overview video relays effective health care communication

  4. CAHPS Dental Plan Survey (doc file)

    pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/dental-plan-adult-eng-751.doc
    February 10, 2009 - CAHPS Dental Plan Survey CAHPS® Dental Plan Survey Version: Adult Language: English For assistance with this survey, please contact the CAHPS Help Line at 800-492-9261 or cahps1@westat.com. File name: dental-plan-adult-eng-751.doc Last updated: February 10, 2009 Instructions for Front Cover · Replace the cov…

  5. CAHPS Dental Plan Survey (pdf file)

    pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/dental-plan-adult-eng-751.pdf
    February 10, 2009 - CAHPS Dental Plan Survey CAHPS® Dental Plan Survey Version: Adult Language: English For assistance with this survey, please contact the CAHPS Help Line at 800-492-9261 or cahps1@westat.com. File name: dental-plan-adult-eng-751.doc Last updated: February 10, 2009 mailto:cahps1@westat.com CAHPS Dental Pl…

  6. Module 31: Facilitating Panel Management (pdf file)

    pcmh.ahrq.gov/sites/default/files/attachments/pcpf-module-31-facilitating-panel-management.pdf
    September 01, 2015 - If transfer is approved, confirms acceptance by new PCP (should include PCP-PCP communication).

  7. Slide 1 (ppt file)

    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/rrs/rrsslides.ppt
    January 01, 2008 - variety of sources or concerns TEAMSTEPPS 05.2 Mod 1 05.2 Page * Page * RRS RRS Activation Communication … RESPONSE, ASSESSMENT & STABILIZATION Leadership, Situation Monitoring, Mutual Support, Communication … Knowledge RESPONSE, ASSESSMENT & STABILIZATION Tools/Strategies: Leadership Brief Huddle Tools/Strategies: Communication … Assessment & Stabilization CUS Words TEAMSTEPPS 05.2 Mod 1 05.2 Page * Page * RRS Patient Disposition Communication … evaluate performance and assess data for process improvement EVALUATION Leadership, Sensemaking & Communication

  8. TeamSTEPPS for Rapid Response Systems (pdf file)

    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/rrs/rrs_slides/rrsslides.pdf
    January 01, 2008 - variety of sources or concerns TEAMSTEPPS 05.2Mod 1 05.2 Page 33Page 33 RRS RRS Activation Communication … STABILIZATIONSTABILIZATION Tools/Strategies: Leadership BriefBrief HuddleHuddle Tools/Strategies: Communication … & Stabilization CUS Words TEAMSTEPPS 05.2Mod 1 05.2 Page 38Page 38 RRS Patient Disposition Communication … performance and assess data for process improvement EVALUATIONEVALUATION Leadership, Sensemaking & Communication … by not clearly receiving all of the relevant patient information during the first physician-nurse communication

  9. TeamSTEPPS for Learners

    pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2013-materials/teamstepps-monthly-webinar-april2013.pptx
    January 01, 2013 - AACP, ADEA, AACOM, AAMC, and ASPH 4 domains: Values/ethics Roles/responsibilities Interprofessional communication … students Medicine and Nursing Objectives Recognize the effect of medical error and the importance of communication … and teamwork in preventing errors Recall teamwork and communication strategies Recognize team skills … Interventions to improve teamwork and communication among healthcare staff.

  10. CAHPS Health Plan Survey Child Medicaid Survey 5.1 (pdf file)

    pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/Child_Med_Eng_HP51_2155a.pdf
    October 01, 2020 - CAHPS Health Plan Survey Child Medicaid Survey 5.1 CAHPS Health Plan Survey Version: Child Medicaid Survey 5.1 Language: English Notes • Release of 5.1 version: The CAHPS team updated this survey in the fall of 2020. To reflect the fact that patients are receiving health care in person, by phone, and by vid…

  11. CAHPS Health Plan Survey Child Medicaid Survey 5.0 (pdf file)

    pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/Child_Med_Eng_HP50_2155a.pdf
    September 01, 2015 - CAHPS Health Plan Survey Child Medicaid Survey 5.0 CAHPS® Health Plan Surveys Version: Child Medicaid Survey 5.0 Language: English Notes • Release of 5.0 version: The CAHPS Health Plan Surveys were updated in the Spring of 2012. The updates are limited to minor changes to the wording of several items and a …

  12. 2017 CAHPS Clinician & Group Survey Database Chartbook Executive Summary (pdf file)

    pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2017_cg_cahps_chartbook_execsummary.pdf
    January 01, 2017 - HIGHEST SCORING MEASURES Provider Communication 85% of patients reported that providers always

  13. RFA-HS-23-012: Implementing and Evaluating New Models for Delivering Comprehensive, Coordinated, Person-Centered Care to People with Long COVID (U18) (pdf file)

    pcmh.ahrq.gov/sites/default/files/wysiwyg/long-covid/faqs-long-covid.pdf
    May 16, 2023 - RFA-HS-23-012: Implementing and Evaluating New Models for Delivering Comprehensive, Coordinated, Person-Centered Care to People with Long COVID (U18) RFA-HS-23-012: Implementing and Evaluating New Models for Delivering Comprehensive, Coordinated, Person-Centered Care to People with Long COVID (U18) Frequentl…

  14. CAHPS Cancer Care Supplemental Items (pdf file)

    pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/suppl-items-cancer-english-557a.pdf
    November 28, 2016 - CAHPS Cancer Care Supplemental Items 11/4/2016 Page 1 Document No. 557a www.ahrq.gov/cahps Supplemental Items for the CAHPS® Cancer Care Survey Population: Adult Language: English Users of the CAHPS® Cancer Survey are free to incorporate supplemental items in order to meet the needs of their organization…

  15. CAHPS Clinician & Group Adult Visit Survey 4.0 (beta) (pdf file)

    pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/adult-eng-cg40-3351a.pdf
    October 30, 2020 - CAHPS Clinician & Group Adult Visit Survey 4.0 (beta) CAHPS Clinician & Group Survey Version: Adult Visit Survey 4.0 (beta) Language: English Notes • Purpose of Visit Survey 4.0 (beta): This new version of the Clinician & Group Survey asks patients about their experiences with care at their most recent visit…

  16. Questions to Elicit Patients’ Beliefs and Social Context | Agency for Healthcare Research and Quality

    pcmh.ahrq.gov/evidencenow/tools/patient-perspective.html
    November 01, 2018 - SHARE: More topics in this section EvidenceNOW EvidenceNOW Model Practice Facilitation EvidenceNOW Projects Tools for Change Key Driver Diagram Full Description of Key Drivers More about the Diagram Search for Tool…

  17. CAHPS Clinician & Group Child Survey 3.0 (pdf file)

    pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-eng-cg30-2353a.pdf
    August 01, 2015 - CAHPS Clinician & Group Child Survey 3.0 CAHPS® Clinician & Group Survey Version: 3.0 Population: Child Language: English Notes • References to “this provider” rather than “this doctor:” This survey uses “this provider” to refer to the individual specifically named in Question 1. A “provider” could be a do…

  18. Tobacco Use and Dependence, General References (pdf file)

    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/clinicians-providers/guidelines-recommendations/tobacco/clinicians/references/tobaccogenrefs.pdf
    January 01, 2010 - How effective is tailored print communication? Ann Behav Med 1999;21:290-8. 256. … Using claims data to examine patients using practice-based Internet communication: is there a clinical

  19. Module 22: Running Effective Meetings and Creating (pdf file)

    pcmh.ahrq.gov/sites/default/files/attachments/pcpf-module-22-meetings.pdf
    September 01, 2015 - Module 22: Running Effective Meetings and Creating Primary Care Practice Facilitation Curriculum Module 22: Running Effective Meetings and Creating Capacity for Practices to Run Effective Meetings Agency for Healthcare Research and Quality Advancing Excellence in Health Care www.ahrq.gov Primary …

  20. CAHPS Cancer Care Survey: Drug Therapy (pdf file)

    pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/drug-eng-cancer-552a.pdf
    October 07, 2016 - CAHPS Cancer Care Survey: Drug Therapy CAHPS® Cancer Care Survey Version: Drug Therapy Language: English Notes • Supplemental items: Survey users may add questions to this survey. Supplemental items approved by the CAHPS Consortium for use with this survey are available on the Agency for Heal…
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