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101. Toolkit 2. Common Suspected Infections: Communication and Decisionmaking for Four Infections | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/nhguide/toolkits/determine-whether-to-treat/toolkit2-communications-and-decisionmaking.html
     November 01, 2016 - Common Suspected Infections: Communication and Decisionmaking for Four Infections Toolkit Effectiveness … The Communication and Decisionmaking for Four Infections toolkit aims to reduce inappropriate prescribing … What is the Communication and Decisionmaking for Four Infections Toolkit? … The Medical Care Referral form facilitates communication between nurses and clinicians when a resident … Common Suspected Infections: Communication and Decisionmaking for Four Infections.

102. TeamSTEPPS 2.0: Module 11. Implementation | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/teamstepps/instructor/fundamentals/module11/slimplement.html
     March 01, 2014 - and the Agency for Healthcare Research and Quality (AHRQ) to improve institutional collaboration and communication … Return to Contents Slide 9: Example: Problem Definition Problem: Suboptimal communication among … Team Process: What : Communication of critical information about the patient and surgical procedure … plan: Identify goals for communication with this group. … Develop a Communication Plan       Return to Contents Slide 18: Change Team Meetings

103. Longitudinal Evaluation of the Patient Safety and Medical Liability Reform Demonstration Program | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/patient-safety/reports/candor-demo-program/candor/demo-program/index.html
     August 01, 2022 - Foster better communication between doctors and patients. … Improving Communication with Patients. … Improving communication . … These projects addressed improved communication by assessing attitudes toward error and harm disclosure … and implementing communication interventions in clinical environments.

104. Strategy 2: Communicating to Improve Quality (Implementation Handbook) (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Implement_Hndbook_508.pdf
     April 30, 2013 - What does the hospital do well related to communication? … perspectives is important for effective communication. … Communication challenges for the patient and family. … Communication challenges for clinicians. … competencies or clinician communication training?

105. Introducing the CAHPS Child Hospital Survey (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/2_mark_schuster.pdf
     January 22, 2015 - with parent – Communication with child – Attention to safety and comfort – Hospital environment … Measures Top-Box % Keeping you informed about your child’s care 72% Communication between you & … your child’s nurses 81% Communication between you & your child’s doctors 83% Communication about … child’s care 72% Communication between you & your child’s nurses 81% Communication between you & … with Parent Communication with Parent - Example of Top Box Calculation Communication with Parent

106. Curriculum Tools | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/prevention/curriculum/index.html
     January 01, 2021 - several curriculum tools that health care professionals can use to make care safer and improve their communication … TeamSTEPPS ® is an evidence-based teamwork system aimed at optimizing patient outcomes by improving communication

107. TeamSTEPPS® Instructor Manual: Specialty Scenarios | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/teamstepps/instructor/scenarios/ambulatory.html
     October 01, 2014 - Communication. … Communication: Offer and seek information. … Communication: Offer and seek information. … Communication: Offer information. … Skills Needed Communication. Situation monitoring.

108. More Effort Is Needed To Ensure Patients Understand Doctors' Instructions (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/dataspotlight-health-literacy.pdf
     March 01, 2019 - understand basic health information and services needed to make appropriate health decisions.”2 Several communication … Department of Health and Human Services programs: ◆ AHRQ funds many projects that support improved communication … patient-family-engagement/pfeprimarycare/index.html www.ahrq.gov/literacy https://www.niddk.nih.gov/health-information/communication-programs … how-talk-patients-about-prediabetes-diagnosis/use-teach-back-method https://www.niddk.nih.gov/health-information/communication-programs … Closing the loop: physician communication with diabetic patients who have low health literacy.

109. Introducing the Child HCAHPS® Survey Database webcast-Toomey-2 (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/child-hcahps-benefits-participation.pdf
     January 01, 2019 - /www.ahrq.gov/pqmp/implementation-qi/toolkit/child-hcahps/index.html 24 Case Study #1: Improving Communication … with Nurses Goal: • Improve Child HCAHPS nurse-child communication scores above 75th percentile … Intervention: • Communication bundle ► Bedside nurse shift reporting, whiteboards, scripting Outcome … Measures: • Child HCAHPS scores for two communication questions: ► 1) How often the nurse listened … Impacting the Patient’s Experience in a Children’s Hospital Using a Communication Bundle Strategy.

110. Mod5-Comm-Assessment (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/mod5-comm-assessment.pdf
     April 01, 2016 - Assessment Guide Communication and Optimal Resolution Toolkit 2 – Communication Assessment Guide … Communication Assessment Guide – 3 How to Administer the Communication Assessment Questionnaire The … Communication Assessment Guide – 5 4. … Communication Assessment Guide – 7 8. … assessing communication processes.

111. Improving-Facnotes (doc file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/improving/improving-facnotes.docx
     May 01, 2017 - In this section, we will discuss the meaning of communication, barriers to effective communication, and … the impact of poor communication on patient outcomes. … Slide 48 SAY: Another way to improve communication is closed-loop communication. … We will discuss how closed-loop communication enhances team communication and we’ll listen to an example … teamwork and communication.

112. Labor and Delivery Unit Safety: Facilitator Guide | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/strategies/labor-delivery-unit/ldusafety-fac-guide.html
     July 01, 2023 - Communication with rapid responders. Communication with patient/family. … Standardize communication using call outs— To state concern for dystocia. … Communication with rapid responders. Communication with patient/family. … Communication with rapid responders. Communication with patient/family. … Communication with rapid responders. Communication with patient/family.

113. Integration of TeamSTEPPS Into Clinical Practice Using Non-traditional Methodologies | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/teamstepps/events/webinars/nov-2016.html
     July 01, 2018 - Communication Slide 28. NCH Amazing Race Outcomes Slide 29. Your Choice of Tools Slide 30. … strangers prevailed (every Team "won") Return to Contents   Slide 13 T Puzzle Teamwork Communication … Leadership Return to Contents   Slide 15 Human Knot Mutual Support Communication Leadership … Return to Contents   Slide 16 Skipping Rope Teamwork Leadership Communication Mutual … Support Return to Contents   Slide 17 Mouse Trap Communication Leadership Shared Mental

114. Team Performance Observation Tool | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/teamstepps/officebasedcare/handouts/obstool.html
     December 01, 2015 - Fosters communication to ensure team members have a shared mental model   Comments:   Overall … Communication Rating a. … Includes patients and their family members in communication   Comments:   Overall Rating—Communication

115. AHRQ's Making Informed Consent an Informed Choice: Training Modules for Health Care Leaders and Professionals | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/health-literacy/professional-training/informed-choice.html
     May 01, 2023 - AHRQ has developed two interactive training modules that teach clear, comprehensive, engaging communication … How to remove communication barriers. The importance of establishing efficient workflows. … Health care professionals who take the 1.5 hour module will learn: Clear communication strategies,

116. Teams, TeamSTEPPS, and Team Structures:Models for Functional Collaboration
     pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/teamstepps-webinar-022017.pptx
     January 01, 2017 - may be difficult Communication: Can be compromised by poor lateral communication and by filtering effects … TEAMSTEPPS 05.2 Teams, TeamSTEPPS, and Team Structures Slide ‹#› Decisions and Communication Information … Situation Monitoring: Transparency is possible through open communication and access Mutual Support: … Communication: Open, undefined by title, based on need, can be targeted to specific areas TEAMSTEPPS … “my community” rather than “my job”) Communication: Can be challenging to be certain all who need to

117. Apply CUSP | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/hai/cusp/modules/apply/index.html
     July 01, 2018 - Understand the Science of Safety Identify Defects Through Sensemaking Implement Teamwork and Communication … summarizes the concepts and activities of the other six modules in the CUSP Toolkit, including TeamSTEPPS communication

118. Implementation Plan (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d6_combo_implementationplan.pdf
     June 29, 2016 - • Develop a communication/training and implementation plan. … • Set a timeframe and target dates for the completion of tasks/actions and communication/training … In Column 4, determine whether communication/training is required for each task. … If so, replace the red text with target dates of communication/training in column 5. … Once the communication/training is complete, check off the completion boxes. 6.

119. TeamSTEPPS Fundamentals Course: Module 1 | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/teamstepps/instructor/fundamentals/module1/m1evidencebase.html
     March 01, 2014 - and the Agency for Healthcare Research and Quality (AHRQ) to improve institutional collaboration and communication … Robertson, et al., 2010 20 ; McIntyre & Salas, 1995 16 ; Porter, et al., 2003 17 Communication The … Transfer of crew resource management training: a qualitative study of communication and decision making … Physician communication and patient adherence to treatment: a meta-analysis. … Improving communication in the ICU using daily goals. J Crit Care 2003;18(2):71-5.

120. Health Literacy and Patient and Family Engagement: Strategic Tools to Prevent CAUTI | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/hai/cauti-tools/archived-webinars/health-literacy-slides.html
     December 01, 2017 - between patient and the medical team Slide 5 Why is Improved Medical Communication Important? … 710 Human Factors 899 Human Factors 614 Human Factors 699 Leadership 815 Leadership 557 Communication … 661 (82%) Communication 760 (61%) Communication 532 (59%) Assessment 555 Assessment 689 Assessment … Slide 18 Clear Medical Communication: Physician Barriers Physician Attitudes Communication Skills … Slide 19 Clear Medical Communication: Nursing Barriers Time Lack of Clarity of Daily Goals: