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241. Federal Interagency Workgroup on Improving Diagnostic Safety and Quality in Health Care November Meeting Summary (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/topics/fed-IWG-dxsafety-Nov19mtg.pdf
     November 15, 2019 - researchers on implementing a national initiative that uses a metric for timeliness of test results communication … Communication initiatives since communication is a key component of many diagnostic issues; 2.

242. TeamSTEPPS® 2.0 for Long-Term Care | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/teamstepps/longtermcare/index.html
     May 01, 2019 - conducted through communication. … Module 3 – Communication. Module 4 – Leading Teams. Module 5 – Situation Monitoring. … Module 3 – Communication: Module 3 Instructor Guide (PDF; 29 pages; 1.6 MB). … Module 3 – Communication: Module 3 Instructor Guide (PDF; 29 pages; 1.6 MB). … Module 3 (Communication) Instructional Slides (PDF; 7 pages; 1 MB).

243. Quick Reference Guide to TeamSTEPPS Action Planning | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/teamstepps/instructor/reference/quickrefguide.html
     March 01, 2014 - Step 8: Develop a Communication Plan Objective: To create a communication plan targeting major stakeholders … Develop a communication plan for each identified group, including your goals for communication, who will … A communication plan to generate support for the TeamSTEPPS initiative and to promote maintenance and

244. Oral Surgery: Lost Opportunity | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/teamstepps/dental/ts_oralsurg01opplost/oralsurg01-opplost.html
     October 01, 2021 - and the Agency for Healthcare Research and Quality (AHRQ) to improve institutional collaboration and communication

245. AHRQ Safety Program for Perinatal Care: Rapid Response for Perinatal Safety
     pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/rapid-response/rapidresponse.pptx
     October 01, 2017 - between primary care team and rapid responders communication with patient/family use of briefings, … Have situational awareness during rapid response events Use SBAR, callouts, huddles, and closed-loop communication … Communication is continuous, valued and expected. … Family Engagement Unit approach incorporates— mechanisms for patient activation of a rapid response communication … Support implementation of unit rapid response system through: Staff training/communication Simulation

246. Improving Patient Safety in Community Pharmacies: A Resource List for Users of the AHRQ Community Pharmacy Survey on Patient Safety Culture (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/community-pharmacy/pharmacy-resources.pdf
     May 01, 2023 - Communication About Prescriptions Across Shifts 7 Composite Measure 8. … Communication Openness 1. … Communication About Mistakes 1. … Communication Openness 1. … Communication About Prescriptions Across Shifts Composite Measure 8.

247. Module 1: Using the Comprehensive Long-Term Care Safety Modules: Applying Safety Principles | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module1/mod1-slides.html
     March 01, 2017 - E xcellent communication skills learned. A ssess what's working and plan to expand. … Teamwork and Communication. Resident and Family Engagement. Sustainability. … Provide opportunities for staff to learn and practice using teamwork and communication tools. … Slide 11: Teamwork and Communication Concepts and tools to improve communication among LTC team members … Train teams in using teamwork and communication tools.

248. AHRQ's Quality & Patient Safety Programs by Setting: Ambulatory Care | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/patient-safety/settings/ambulatory/index.html
     July 01, 2022 - Survey was developed by AHRQ and designed to measure patients’ experiences of their care, including communication … It includes tools to improve spoken and written communication, tools to improve self-management and empowerment … program plus specialized tools to reduce risks to patient safety by training clinicians in teamwork and communication

249. Improving Medication Safety for Older Adults | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/funding/grantee-profiles/grtprofile-chui.html
     March 01, 2022 - also has evaluated health information technology applications for their ability to promote effective communication … grant in 2016 to study whether her Senior Section™ for OTC medications in pharmacies could improve communication … Chui hypothesized that making older adults aware of high-risk OTC medications would facilitate their communication

250. TeamSTEPPS® Rapid Response Systems Guide | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/teamstepps/rrs/index.html
     March 01, 2019 - developed TeamSTEPPS ® , a teamwork system which offers a powerful solution to improving collaboration and communication … Patient safety experts agree that communication and other teamwork skills are essential for the provision

251. CAHPS Adult Hospital Survey | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/cahps/surveys-guidance/hospital/about/adult_hp_survey.html
     November 01, 2023 - The measures are as follows: Communication with nurses (composite measure) Communication with doctors … (composite measure) Communication about medicines (composite measure) Responsiveness of hospital

252. Diagnostic Safety Centers of Excellence | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/patient-safety/diagnostic-excellence-grants/index.html
     June 01, 2023 - Re-Engineering Patient and Family Communication To Improve Diagnostic Safety Resilience Principal Investigators … Characterize the diagnostic journey, focusing on successes, errors, and patient/family and clinician communication … Adapt PFC I-PASS to create Outpatient PFC I-PASS, a structured communication intervention for patients … the effectiveness of PFC I-PASS (discharge and outpatient) to improve patient/family and clinician communication

253. About the Toolkit Development | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/about.html
     July 01, 2023 - A review by the Joint Commission found that between 2004 and 2014, poor communication was a root cause … In addition to communication failures, patients on labor and delivery (L&D) units are at risk of medication

254. newbref
     pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module1/slintro.pptx
     January 01, 2011 - Introduction 4 Page ‹#› 5 Course Agenda Day 1: Module 1—Introduction Module 2—Team Structure Module 3—Communication … membership Lack of time Lack of information sharing Hierarchy Defensiveness Conventional thinking Varying communication … performance improved across all teamwork skills: Leadership, Situation Monitoring, Mutual Support, Communication … Pre- and post-TeamSTEPPS training results: Significant improvement in HSOPS scores on Feedback and Communication

255. Navigating Hierarchy in the Clinical Setting: Working and Communicating with Others | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/hai/cauti-tools/archived-webinars/navigating-hierarchy-slides.html
     December 01, 2017 - Learning Objectives Describe the relationship between hierarchy and patient safety Explain communication … What communication tools can be used to break down the “BAD” hierarchy and support the “GOOD”? … Slide 14 Communication and Hierarchy Clearly assert concerns and suggestions Use an assertive … of time Lack of information sharing Hierarchy Defensiveness Conventional thinking Varying communication

256. Improving Patient Safety Systems for Limited English Proficiency Patients: A Guide for Hospitals (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/hospitalguide/lephospitalguide.pdf
     January 01, 2011 - care and contribute to disparities in patient safety between English-speaking and LEP patients  Communication …  Accreditation Standards  In 2011, the Joint Commission published Patient-Centered Communication … in the Comprehensive Accreditation Manual for Hospitals  These standards emphasize effective communication … Improving Team Communication To Foster Safety for LEP Patients: TeamSTEPPS® The TeamSTEPPS LEP module … To Foster Safety for LEP Patients: TeamSTEPPS® Improving Team Communication To Foster Safety for LEP

257. Section 2: Why Improve Patient Experience? | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/cahps/quality-improvement/improvement-guide/2-why-improve/index.html
     February 01, 2020 - years, continues to explore requiring medical boards to use patient experience measures to assess the communication … report positive interactions with their providers. 2 Patients' experiences with care, particularly communication … Physician communication and patient adherence to treatment: A meta-analysis. … Effective physician-patient communication and health outcomes: A review. … Physician-patient communication: The relationship with malpractice claims among primary care physicians

258. AHRQ Health Literacy Universal Precautions Toolkit | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/health-literacy/improve/precautions/index.html
     March 01, 2024 - Health literacy universal precautions call for— Simplifying communication and confirming understanding … describes concrete actions in one of these 5 areas: Start on the Path to Improvement Improve Spoken Communication … Improve Written Communication Improve Self-Management and Empowerment Improve Supportive Systems

259. Module 5: Resident and Family Engagement: Facilitator Notes | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module5/mod5-facguide.html
     March 01, 2017 - Getting a translator if needed to support the communication. … PLAY VIDEO: Video 1.3 Communication in Action Ask: What elements of good communication can you identify … Slide 28: Challenges to Communication Say: Communication and engagement with residents and family … Slide 29: How To Address Communication Challenges Say: A few methods you can use to address communication … Use face-to-face communication to promote visual contact.

260. CAHPS Child Hospital Survey Measures | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/cahps/surveys-guidance/hp/about/child-survey-measures.html
     June 01, 2017 - more information: Patient Experience Measures from the CAHPS Child Hospital Survey (PDF, 315 KB) Communication … parent in a way that was easy to understand Q16 Nurses treated parent with courtesy and respect Communication … parent in a way that was easy to understand Q19 Doctors treated parent with courtesy and respect Communication