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pbrn.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/strategies/rapid-response/rapid-response-slides.html
July 01, 2023 - Simulation can reinforce teamwork and communication related to—
Situational awareness. … Communication between primary care team and rapid responders. … Communication with patient/family.
Use of briefings, huddles, and debriefings. … Communication is continuous, valued and expected. … Communication with patient/family during rapid response.
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pbrn.ahrq.gov/talkingquality/measures/setting/hospitals/measurement-sets.html
February 01, 2023 - HCAHPS addresses critical aspects of the hospital experience, including:
Communication with doctors … Communication about medicines. … important to children and their parents/guardians; the 16 measures cover the following four topics:
Communication … Communication with the child.
Attention to safety and comfort.
Hospital environment.
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pbrn.ahrq.gov/funding/grantee-profiles/grtprofile-valdez.html
June 01, 2022 - Consumer health IT applications can facilitate patients' communication about their health with their … “In the context of health information communication, culture can influence the composition of one’s social … types of health information that one shares with others, the reasons for such sharing, and the modes of communication … challenges that people with disabilities face when using existing health IT solutions for health information communication
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pbrn.ahrq.gov/hai/cusp/videos/index.html
September 01, 2019 - Improve Teamwork and Communication Briefing in Action Daily Goals Using the Daily Goals Checklist Understand … Variability Patient and Family Engagement Characteristics of an Engaged Advisor Effective Patient and Family Communication
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pbrn.ahrq.gov/hai/cusp/modules/download/index.html
December 01, 2012 - Understand the Science of Safety
Identify Defects Through Sensemaking
Implement Teamwork and Communication … Implement Teamwork & Communication
97 MB
1 min. … Implement Teamwork & Communication (3 video clips)
71 MB
30 sec.
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pbrn.ahrq.gov/hai/cusp/summary/index.html
September 01, 2017 - developed at Johns Hopkins with AHRQ support, combines improvements in safety culture, teamwork, and communication … change models because it combines behavioral elements—an emphasis on safety culture, teamwork, and communication—with
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pbrn.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/nurse-role-dxsafety.pdf
September 02, 2022 - Enhancing nurse, patient, and healthcare teamwork and communication, and
4. … to communication best practices. … gaps and achieve communication best practices. … Diagnostic error: safe and effective communication to prevent diagnostic errors. … Communication breakdowns and diagnostic errors: a radiology
perspective.
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pbrn.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/asc-resource-list.pdf
April 01, 2023 - Communication Openness
1. … Communication About Patient Information, #8, SBAR Technique for
Communication: A Situational Briefing … Communication About Patient Information, #8, SBAR Technique for
Communication: A Situational Briefing … Communication About Patient Information, #8, SBAR Technique for
Communication: A Situational Briefing … Communication Openness
1.
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pbrn.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-5.html
September 01, 2020 - Learn more about risk communication and health numeracy
Information on Presenting Probabilities
Trevena … Numeracy skill and the communication, comprehension, and use of risk-benefit information. … Helping patients decide: ten steps to better risk communication. … Formats for improving risk communication in medical tradeoff decisions. … Numeracy skill and the communication, comprehension, and use of risk-benefit information.
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pbrn.ahrq.gov/teamstepps/instructor/scenarios/dental.html
March 01, 2014 - This communication failure results in an adverse event. … Skills Needed
Communication. Situation monitoring.
Potential Tools
Call-out. … Instructor Comments
In effective communication during a check-back, the receiver accepts the message … Skills Needed
Communication. Mutual support. Situation monitoring. … Skills Needed
Communication. Mutual support.
Potential Tools
Handoff, Advocacy/assertion.
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pbrn.ahrq.gov/teamstepps/instructor/reference/teamattitudesmanual.html
April 01, 2017 - , individual attitudes toward team structure, leadership, mutual support, situation monitoring, and communication … Among the final items, four are reverse coded: three in mutual support and one in communication. iii … The T-TAQ reverse-coded items are mutual support items 20, 21, 24, and communication item 30. … Communication
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
25. … Poor communication is the most common cause of reported errors.
27.
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pbrn.ahrq.gov/teamstepps/instructor/scenarios/ancillarysvcs.html
October 01, 2014 - Communication: Offer information. … Communication: Offer information. … Skills Needed
Communication. Situation monitoring. Situation awareness. … Communication. Mutual support. Team structure. Leadership. … Communication. Situation awareness.
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pbrn.ahrq.gov/health-literacy/improve/precautions/tool5.html
April 01, 2024 - Literacy Assessment Quiz
Role Playing Ideas
Communicate Clearly: Tool 4
Key Strategies for Clear Communication … Communication Self-Assessment
Communication Observation Form
Plain Language Words
Use the Teach-Back … TIP
Clinicians are often worried that they do not have time to use clear communication strategies. … There is also a teach-back question on the Communication Observation Form .
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pbrn.ahrq.gov/teamstepps/images/tslogotxt.html
April 01, 2013 - Communication.
Situation monitoring.
Mutual support. … For example, if every member of the team has basic competency in situation monitoring and communication
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pbrn.ahrq.gov/teamstepps-program/curriculum/mutual/tools/task.html
May 01, 2023 - Updates
Welcome Guides
Curriculum Materials
Introduction to Curriculum
Module 1: Communication … a patient in the waiting room exhibiting atypical confusion to avoid an emergency (patient‐centered communication … Style of communication: Personal style can greatly influence the team’s supportive actions. … Close the loop on task communication—ensure the task was completed correctly.
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pbrn.ahrq.gov/diagnostic-safety/research/grants-2022.html
March 01, 2024 - Re-Engineering Patient and Family Communication To Improve Diagnostic Safety Resilience
Principal Investigators … Characterize the diagnostic journey, focusing on successes, errors, and patient/family and clinician communication … Adapt PFC I-PASS to create Outpatient PFC I-PASS, a structured communication intervention for patients … the effectiveness of PFC I-PASS (discharge and outpatient) to improve patient/family and clinician communication
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pbrn.ahrq.gov/teamstepps/instructor/scenarios/operroom.html
March 01, 2014 - Skills Needed
Communication.
Potential Tools
Handoff, Check-back. … Skills Needed
Communication. Mutual support. … Skills Needed
Communication. Situation awareness. Mutual support. … Skills Needed
Communication. Situation awareness. Mutual support. … Skills Needed
Communication. Situation awareness.
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pbrn.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops_101_webcast-2022-gray.pdf
January 01, 2022 - assistance and resources available
15
Areas of Patient Safety Culture Assessed
Across SOPS Surveys
• Communication … About Error
• Communication Openness
• Organizational Learning –
Continuous Improvement
• Overall … health IT
affects patient safety, including:
− EHR system training
− EHR support and communication … Supplemental Item Set
• For medical offices
► Focus on
− The diagnostic process
− Accurate diagnoses
− Communication
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pbrn.ahrq.gov/cahps/about-cahps/patient-experience/index.html
September 01, 2023 - they seek and receive care, such as getting timely appointments, easy access to information, and good communication … find out from patients whether something that should happen in a healthcare setting (such as clear communication … evidence points to a positive association between various aspects of patient experience, such as good communication
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pbrn.ahrq.gov/hai/tools/surgery/modules/implementation/audit-briefing-slides.html
December 01, 2017 - Improve teamwork and communication. … Primary perioperative team communication tool.
INTRAOP
Back of the form . … POSTOP
Nurse-led handoff communication.
Include procedure, medications, etc. … Post results on department communication board. … Primary perioperative team communication tool.
INTRAOP
Back of the form .