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201. AHRQ Safety Program for Perinatal Care: Labor and Delivery Unit Safety Shoulder Dystocia (doc file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/labor-delivery-unit/tool_shoulder-dystocia.docx
     May 01, 2017 - This scenario reinforces teamwork and communication related to— · situational awareness, · ability to … · Use SBAR, callouts, huddles, and closed-loop communication among team members. … Use of transition communication techniques assures a shared mental model of plan of care and patient … This may include the following: · Prompt, compassionate, and honest communication with the patient and … family · Investigation · Ongoing communication with the patient and family Disclose any unintended

202. AHRQ Safety Program for Perinatal Care: Rapid Response for Perinatal Safety (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/rapid-response/rapidresponse_facguide.pdf
     May 01, 2017 - This aspect of perinatal safety calls for L&D units to foster a culture of teamwork and communication … • Use of transition communication techniques to ensure a shared mental model of plan of care and … This includes communication between primary team and rapid responders, or between rapid responders … • Communication is continuous, valued, and expected. … with the patient and family • Investigation • Ongoing communication with the patient and family

203. Health Literacy Tools for Providers of Medication Therapy Management | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/health-literacy/improve/pharmacy/medication-mgt.html
     September 01, 2020 - The following health literacy tools can improve communication with MTM patients. … Strategies To Improve Communication Between Staff and Patients: Training Program for Pharmacy Staff .

204. TeamSTEPPS 2.0 Fundamentals | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/teamstepps/instructor/fundamentals/index.html
     June 01, 2019 - and the Agency for Healthcare Research and Quality (AHRQ) to improve institutional collaboration and communication … Teamwork Exercise Sheet ( PDF File , 151 KB) Implementation Worksheet ( PDF File , 198 KB) Module 3: Communication

205. Scenario 1 (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/tmpot.pdf
     February 28, 2014 - Communication Rating a. … and handoff techniques to communicate effectively with team members Comments: Overall Rating – Communication … Fosters communication to ensure that team members have a shared mental model Comments: Overall Rating

206. Team Performance Observation Tool | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/teamstepps/instructor/reference/tmpot.html
     March 01, 2014 - Communication Rating a. … handoff techniques to communicate effectively with team members   Comments: Overall Rating – Communication … Fosters communication to ensure team members have a shared mental model   Comments: Overall Rating

207. Questions Are the Answer News Articles | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/questions/resources/articles.html
     November 01, 2020 - Glossary News Articles Research on Patient-Clinician Communication … surgery, test results, and medication"; includes a link to the AHRQ Question Builder] The power of communication … and includes a link to the Questions are the Answer Web page] Site helps patients take more active communication … on AHRQ's "Questions Are the Answer" campaign] AAFP news now: AFP edition: AHRQ promotes two-way communication … links to both the main Web page and the question builder tool] New campaign promotes doctor-patient communication

208. Racial and Ethnic Minorities | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/topics/racial-ethnic-minorities.html
     March 23, 2023 - may be attributable to such healthcare-related risk factors as provider biases, poor provider-patient communication … found that Asian Americans, including Asian ethnic-groups, reported lower rates of patient-provider communication … Cancer/health communication and breast/cervical cancer screening among Asian Americans and five Asian … Recent Research Studies African American patient-provider communication about glaucoma vision

209. AHRQ's Quality & Patient Safety Programs by Setting: Long-Term Care | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/patient-safety/settings/long-term-care/index.html
     September 01, 2021 - Survey was developed by AHRQ and designed to measure patients’ experiences of their care, including communication … program plus specialized tools to reduce risks to patient safety by training clinicians in teamwork and communication

210. University of Georgia Health Center Relies on AHRQ Survey to Assess Culture of Safety and Quality | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/news/newsroom/case-studies/202303.html
     October 01, 2023 - Additionally, two communication initiatives were created to increase avenues of communication between … Surveys on Patient Safety Culture Topic(s): Care Coordination, Clinician-Patient Communication

211. TeamSTEPPS Additional Video: Labor and Delivery: Successful Outcome Using TeamSTEPPS | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/teamstepps-program/resources/additional/labor.html
     July 01, 2023 - www.youtube-nocookie.com/embed/4XEmZzvejz0 Labor and Delivery: Successful Outcome Using TeamSTEPPS (5:03) Effective communication … See how TeamSTEPPS techniques used in labor and delivery units can help improve communication and collaboration

212. SDOH and Health Systems Research | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/sdoh/health-systems-research.html
     December 01, 2022 - Patient-provider communication disparities by limited English proficiency (LEP): trends from the U.S. … AHRQ researchers found that before 2010 patient-provider communication was getting worse among LEP individuals … and disparities in patient-provider communication were widening. … After 2010, patient-provider communication improved for LEP individuals and language disparities by English

213. Scisafetynotes (doc file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/understand/scisafetynotes.docx
     September 04, 2012 - Team factors Team factors may involve issues with teamwork, communication, inadequate supervision, and … These seemingly insignificant components comprise the overall communication system in which providers … Being aware of these factors will help CUSP teams develop environments that facilitate communication … Teamwork and communication is discussed in greater detail in the “Implement Teamwork and Communication … The purpose of this tool is to improve communication among the unit team, patients, and family members

214. Preventing Medication Errors Among Children With Chronic Conditions in Outpatient and Home Settings | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/funding/grantee-profiles/grtprofile-walsh.html
     October 01, 2023 - In general, failures in communication about changes in medication doses were common, and one in four … Walsh concluded that specific improvements were necessary to address communication with and among caregivers … Walsh’s most current AHRQ project, Re-Engineering Patient and Family Communication to Improve Diagnostic … intervention to improve diagnostic safety for use in the outpatient setting that currently supports communication

215. AHRQ's Quality & Patient Safety Programs by Setting: Hospital Labor and Delivery Units | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/patient-safety/settings/labor-delivery/index.html
     July 01, 2023 - labor and delivery (L&D) units and decrease maternal and neonatal adverse events resulting from poor communication … The Safety Program for Perinatal Care is organized around three program pillars: Teamwork and Communication

216. TeamSTEPPS Implementation Guide | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/teamstepps/instructor/essentials/implguide.html
     November 01, 2018 - and the Agency for Healthcare Research and Quality (AHRQ) to improve institutional collaboration and communication … Develop a Communication Plan      Step 9. … Develop a Communication Plan The Quick Reference Guide to TeamSTEPPS Action Planning TeamSTEPPS Action … Develop a Communication Plan. Putting it all together - Write the TeamSTEPPS Action Plan. … ability to provide timely mutual support/backup, both verbal and task related, to team members; (c) Communication

217. TeamSTEPPS® Teamwork Perceptions Questionnaire (T-TPQ) Manual | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/teamstepps/instructor/reference/teamperceptionsmanual.html
     April 01, 2017 - These core components are: leadership, communication, mutual support, and situation monitoring. … Coefficients ranged from .57 (team structure and communication) to .79 (situation monitoring and mutual … T-TPQ subscale correlations with the HSOPS ranged from .60 (communication) to .79 (mutual support). … Staff resolve their conflicts, even when the conflicts have become personal.           … Communication Strongly Agree Agree Neutral Disagree Strongly Disagree 29.

218. AHRQ Safety Program for Perinatal Care: Experiences from the Frontline (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/perinatal_care_toolkit_fullcolor.pdf
     May 01, 2017 - For more than a decade, poor teamwork and communication have remained the leading causes of maternal … Ways to reduce obstetrical adverse events include improving teamwork and communication among care teams … Because of the improved communication, staff members on the L&D unit now feel that they are “on the … with teamwork and communication programs, none of those efforts were sustained. … Hierarchical communication is almost nonexistent, and improved communication promises to lead to better

219. AHRQ Safety Program for Perinatal Care: Experiences from the Frontline (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/perinatal_care_toolkit_lowvision.pdf
     May 01, 2017 - For more than a decade, poor teamwork and communication have remained the leading causes of maternal … Ways to reduce obstetrical adverse events include improving teamwork and communication among care teams … Because of the improved communication, staff members on the L&D unit now feel that they are “on the … with teamwork and communication programs, none of those efforts were sustained. … Hierarchical communication is almost nonexistent, and improved communication promises to lead to better

220. AHRQ Safety Program for Telemedicine | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/hai/telemedicine/index.html
     December 01, 2023 - Comprehensive Unit-based Safety Program aimed at developing a culture of patient safety and improving communication … Improving teamwork and communication.