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181. Permission To Bill Insurance | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/health-literacy/improve/precautions/tool11d.html
     March 01, 2024 - Literacy Assessment Quiz Role Playing Ideas Communicate Clearly: Tool 4 Key Strategies for Clear Communication … Communication Self-Assessment Communication Observation Form Plain Language Words Use the Teach-Back

182. TeamSTEPPS Tools | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/teamstepps-program/resources/modules/index.html
     February 01, 2024 - Tools Browse the tools used in the TeamSTEPPS training modules: Module 1: Explanation of Communication … Concepts and Tools SBAR Closed-Loop Communication Call-Out Check-Back (or Repeat-Back) Teach-Back

183. AHRQ Pharmacy Health Literacy Center | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/health-literacy/improve/pharmacy/index.html
     January 01, 2024 - Health literacy tools to improve communication for providers of medication therapy management What … Training Program for Pharmacy Staff on Communication . How To Create a My Medicines List . … How to Conduct a Postdischarge Followup Phone Call Health literacy tools to improve communication for

184. AHRQ Safety Program for Perinatal Care: Labor and Delivery Unit Safety Umbilical Cord Prolapse (doc file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/labor-delivery-unit/tool_cord-prolapse.docx
     May 01, 2017 - This scenario reinforces teamwork and communication related to— · situational awareness, · ability to … · Use SBAR, callouts, huddles, and closed-loop communication among team members. … Use of transition communication techniques assures a shared mental model of plan of care and perceived … This includes communication between primary team and rapid responders, or between rapid responders and … family · Investigation · Ongoing communication with the patient and family · Apology and remediation

185. CAHPS Glossary | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/cahps/about-cahps/glossary/index.html
     November 01, 2022 - Domains Domains are broad functional areas covered by CAHPS surveys, such as access to care or communication … The domain of “communication,” for example, could include communication with nurses, communication about … medicines, and communication about self-care at home.

186. Patient and Family Engagement | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/hai/cusp/modules/patient-family-engagement/index.html
     July 01, 2018 - Understand the Science of Safety Identify Defects Through Sensemaking Implement Teamwork and Communication … Tools to improve communication among patients, families, and clinicians. … Effective Patient and Family Communication (1 min., 50 sec.)

187. Module 1: Using the Comprehensive Long-Term Care Safety Modules: Applying Safety Principles: Facilitator Notes | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module1/mod1-facguide.html
     March 01, 2017 - Slide 11: Teamwork and Communication Say: In the Teamwork and Communication module, we will— … List barriers to effective teamwork and communication. … Explain solutions to the barriers using communication tools. … Train teams to use teamwork and communication tools. … The Teamwork and Communication module also contains useful, structured communication tools, including

188. AHRQ Safety Program for Perinatal Care: Monitoring for Perinatal Safety: Electronic Fetal Monitoring (doc file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/safe-electronic/tool_safe-e-fetal-monitoring.docx
     May 01, 2017 - These scenarios reinforce teamwork and communication related to— · situational awareness; · ability to … Use SBAR, callouts, huddles, and closed-loop communication among team members. … Use of transition communication techniques assures a shared mental model of plan of care and perceived … This may include the following: · Prompt, compassionate, and honest communication with the patient and … family · Investigation · Ongoing communication with the patient and family · Apology and remediation

189. Rapidresponse Facguide (doc file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/rapid-response/rapidresponse_facguide.docx
     May 01, 2017 - Through simulation, one can reinforce teamwork and communication related to the following: Situational … This aspect of perinatal safety calls for L&D units to foster a culture of teamwork and communication … Communication is continuous, valued, and expected. … Communication with the patient and family during a rapid response, including assigning a staff member … with the patient and family Investigation Ongoing communication with the patient and family Apology

190. AHRQ Safety Program for Perinatal Care: Safe Medication Administration
     pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/medication/safemedication.pptx
     May 01, 2017 - This scenario reinforces teamwork and communication related to— situational awareness parameters for … with rapid responders communication with patient/family 12 AHRQ Safety Program for Perinatal Care … These scenarios reinforce teamwork and communication related to the following: situational awareness … Use SBAR and closed-loop communication techniques. … Add additional items under patient/caregiver teaching and communication.

191. TeamSTEPPS Speciality Scenarios, Labor & Delivery (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/labordel.pdf
     March 18, 2014 - Communication. … Communication. … Skills Needed  Communication. … Communication. … Communication.

192. New Challenge Competition Offers Prizes for Ideas on Advancing AHRQ’s CDS Connect | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/news/newsletters/e-newsletter/881.html
     September 01, 2023 - TeamSTEPPS® Tool for Diagnosis Reliably Assesses Teamwork and Communication . … TeamSTEPPS® Tool for Diagnosis Reliably Assesses Teamwork and Communication An AHRQ-funded study published … of 360 health professionals at nine healthcare systems, researchers assessed diagnostic teamwork and communication … in five critical teamwork domains: structure, communication, leadership support, situation monitoring … Their evaluation demonstrated the TAT is a reliable and valid instrument for assessing teamwork and communication

193. Federal Interagency Workgroup: Improving Diagnostic Safety and Quality in Healthcare (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/topics/public-notes-meeting-summary-111921.pdf
     March 11, 2022 - strategies, Be The Expert On You and 60 Seconds To Improve Diagnostic Safety, that, used together, enhance communication … VA • The External Peer Review Program is being used to determine the quality of test results communication … o The aim is to accelerate the improvement of test result communication in the VA. … forthcoming electronic health record (EHR) implementation, including test result reporting and clinician communication

194. Improving Patient Safety Systems for Limited-English-Proficient (LEP) Patients: A Guide for Hospitals | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/teamstepps/lep/hospitalguide/lephospitalguide.html
     December 01, 2012 - To Foster Safety for LEP Patients: TeamSTEPPS® Slide 21: Improving Team Communication To Foster Safety … Communication problems are the most frequent.root cause of serious patient safety events reported to … These standards emphasize effective communication, cultural competence, and patient-centered care as … Train staff on team communication, use of interpreter services, cultural competency, and advocacy by … Utilize TeamSTEPPS structured communication skills to identify and raise patient communication issues

195. CAHPS Emergency Department Survey | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/cahps/surveys-guidance/ed-cahps/index.html
     December 01, 2023 - Communication about medicines. Information about test results. Interactions with nurses. … Communication about Medications. Communication about Follow-up.

196. Staff Training Instructor Guide | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/teamstepps/lep/traintrainers/lepigstafftrain.html
     October 01, 2020 - Identify and raise patient communication issues. … To raise communication issues. … Briefs are a communication and team tool for planning purposes. … This technique can be most useful for interpreters, who can use the teach-back to correct any misinformation … or missed communication.

197. TeamSTEPPS in Long-Term Care (LTC): Financial and Safety Benefits of Implementing TeamSTEPPS in Nursing Homes and LTC Facilities
     pbrn.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2013-materials/teamstepps-monthly-webinar-sept2013.pptx
     January 01, 2013 - support other team members’ needs through accurate knowledge about their responsibilities and workload Communication … and stories Supplement lectures with exercises Hold brief yet frequent learning sessions Focus on communication … The VA’s National Center for Patient Safety database shows similar results with communication failure … program on the Jewish Home Transitional Care Unit will lead to: Improved CNA empowerment Improved … WING SW WING COWORKER/SUPERVISOR SUPPORT                   TEAMWORK/COMMUNICATION

198. AHRQ Safety Program for Perinatal Care: Labor and Delivery Unit Safety Shoulder Dystocia (doc file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/labor-delivery-unit/tool_shoulder-dystocia.docx
     May 01, 2017 - This scenario reinforces teamwork and communication related to— · situational awareness, · ability to … · Use SBAR, callouts, huddles, and closed-loop communication among team members. … Use of transition communication techniques assures a shared mental model of plan of care and patient … This may include the following: · Prompt, compassionate, and honest communication with the patient and … family · Investigation · Ongoing communication with the patient and family Disclose any unintended

199. Health Literacy Tools for Providers of Medication Therapy Management | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/health-literacy/improve/pharmacy/medication-mgt.html
     September 01, 2020 - The following health literacy tools can improve communication with MTM patients. … Strategies To Improve Communication Between Staff and Patients: Training Program for Pharmacy Staff .

200. TeamSTEPPS 2.0 Fundamentals | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/teamstepps/instructor/fundamentals/index.html
     June 01, 2019 - and the Agency for Healthcare Research and Quality (AHRQ) to improve institutional collaboration and communication … Teamwork Exercise Sheet ( PDF File , 151 KB) Implementation Worksheet ( PDF File , 198 KB) Module 3: Communication