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pbrn.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module9/ts2-0ltc_module9_coaching_feedback.pdf
April 24, 2017 - Demonstrated
Competency
Coaching Criteria Yes No Comments/Suggestions
Communication
Communicating
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pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy/realm.pdf
February 23, 2016 - We are looking at words providers often use
with their patients in order to improve communication between
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pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module9/coachfdbk.pdf
March 20, 2014 - Demonstrated
Competency
Coaching Criteria Yes No Comments/Suggestions
Communication
Communicating
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pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol2/Advances-Regenstein_54.pdf
May 08, 2008 - Medical interpreters can bridge the communication gap between provider and patient. 14 In the
context … The measures address only one important component of
communication in the health care setting—i.e., … verbal communication. … We recognize that other
important aspects of communication within the health care arena will require … Communication power.
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pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module6/igmutualsupp.pdf
February 19, 2014 - • Leadership, which facilitates teamwork through leaders’
effective communication with their team … Mutual support is moderated by communication, which influences
the delivery and ultimate effectiveness … Style of communication: Personal style can have a significant
influence on support actions taken by … – Sharing the effective communication technique with others
will promote continuous learning
B … In verbal communication, “CUS” and
other signal phrases have a similar effect.
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pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4v_combo_pdi10-sepsis-bestpractices.pdf
May 17, 2016 - • Incorporate a mechanism for handoff communication between the emergency department and
pediatric … • Equipment for blood draws
• Appropriate medications, including antibiotics and vasopressors
Communication … • Communication of critical lactate and blood culture results to team in a timely manner
Authority … Items
Additional Resources
Systems/Processes
Policies/Protocols
Tools
Staff Required
Equipment
Communication
-
pbrn.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/patient-safety-technology-resources.pdf
May 01, 2023 - EHR System Support and Communication 3
Resources by Additional Measures 3
EHR Patient Safety and Quality … This web page provides a “downtime communication” template as well as
customizable communication templates … EHR System Support and Communication
1. … Computerized Provider Order Entry With Decision Support, Test Results
Reporting and Follow-Up, and Clinician Communication … EHR System Support and Communication
1.
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pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module4/module4_pu-implementation.docx
August 31, 2017 - building pressure injury prevention into the electronic documentation system
· How to use electronic communication … Slide 21
SAY: Now let’s look at another challenge: communication. … This will help the communication process continue regularly and thoroughly with the least amount of time … regarding pressure injury risk into regular communication, such as during shift handoffs.
· Give nurses … This communication may result in continuous quality improvement by providing additional staff training
-
pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/implementing-guide.pdf
March 01, 2017 - Teamwork and Communication provides evidence on why teamwork and communication
enhance resident safety … , lists barriers, and offers solutions to overcome barriers to effective
teamwork and communication. … • Team formation to plan and implement program
• Excellent communication skills learned
• Assess … Communication and Engagement
To enhance communication skills, AHRQ’s TeamSTEPPS Long-Term Care version … Evaluating team engagement and communication with one another, residents, and families is an
ongoing
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pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/rrs/rrsinstructmod.ppt
January 01, 2008 - The interventions should address the frequency, complexity, and nature of teamwork and communication … The Situation Background Assessment Recommendation communication protocol tool also known as the SBAR … ASK:
Give me some examples of communication exchanges between caregivers in your unit (doctor-to-doctor … Communication in the form of information exchange between and among team members. … A check back or call out to ensure closed-loop communication.
-
pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/rrs/instructor_slides/rrsinstructmod.pdf
January 01, 2008 - The interventions should
address the frequency, complexity, and nature of teamwork and
communication … For example, consider the impact of varying
communication styles when dealing with responding team … Team members possessing strong leadership, situation monitoring,
mutual support, and communication … •Communication in the form of information exchange between and
among team members. … •A check back or call out to ensure closed-loop communication.
-
pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module4/ebleadership.pdf
January 01, 2013 - between interprofessional teams;11 and the use of
structured briefs 12 has been linked to a reduction of communication … Improving communication among nurses, patients, and physicians. … preoperative checklist and team briefing among
surgeons, nurses, and anesthesiologists to reduce failures in communication
-
pbrn.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2016-materials/teamstepps-monthly-webinar-july2016.pptx
January 01, 2016 - focused on High Reliability
Multiple PI initiatives in place and building
Opportunities in teamwork and communication … Implementation
Slide ‹#›
UF Health Strategic Plan 2020
Building a High Reliability Organization
Highlights Communication … and Teamwork
“UF Health is a nationally unique collaboration…”
Enhance Communication
Teamwork system
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pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/tools/tool-7/share-tool7.pdf
April 01, 2014 - the patients
you serve regarding cultural appropriateness, beliefs about health, and barriers to
communication … Refer to Overcoming Communication
Barriers With Your Patients: A Reference Guide for Health Care Providers … clas.asp
› The Culture, Language, and Health Literacy Overview video
relays effective health care communication
-
pbrn.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/nursinghome-resourcelist.pdf
April 01, 2023 - Feedback and Communication About Incidents
1. … Communication Openness
1. … Communication Openness, #1, SBAR Technique for Communication:
A Situational Briefing Model
Composite … Communication Openness
1. … SBAR Technique for Communication: A Situational Briefing Model
Composite Measure 11.
-
pbrn.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/SOPS-Nursing-Home-DB-Part-I-2023.pdf
January 01, 2023 - Feedback and Communication About Incidents Staff discuss ways to keep residents safe, tell someone if … Highlights
HIGHEST Scoring Composite Measure
Feedback and Communication About Incidents
83%
of … Communication Openness
Staff ideas and suggestions are valued in this nursing home. … Feedback and Communication About Incidents 83% 11.40% 43% 68% 77% 85% 90% 95% 100%
2. … Communication Openness 54% 14.40% 19% 34% 44% 53% 67% 72% 93%
11.
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pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/rrs/rrsslides.ppt
January 01, 2008 - variety of sources or concerns
TEAMSTEPPS 05.2
Mod 1 05.2 Page *
Page *
RRS
RRS Activation
Communication … RESPONSE,
ASSESSMENT &
STABILIZATION
Leadership,
Situation
Monitoring,
Mutual Support,
Communication … Knowledge
RESPONSE,
ASSESSMENT &
STABILIZATION
Tools/Strategies: Leadership
Brief
Huddle
Tools/Strategies: Communication … Assessment & Stabilization
CUS Words
TEAMSTEPPS 05.2
Mod 1 05.2 Page *
Page *
RRS
Patient Disposition
Communication … evaluate
performance
and assess
data for process
improvement
EVALUATION
Leadership,
Sensemaking
&
Communication
-
pbrn.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2013-materials/teamstepps-monthly-webinar-april2013.pptx
January 01, 2013 - AACP, ADEA, AACOM, AAMC, and ASPH
4 domains:
Values/ethics
Roles/responsibilities
Interprofessional communication … students
Medicine and Nursing
Objectives
Recognize the effect of medical error and the importance of communication … and teamwork in preventing errors
Recall teamwork and communication strategies
Recognize team skills … Interventions to improve teamwork and communication among healthcare staff.
-
pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2017_cg_cahps_chartbook_execsummary.pdf
January 01, 2017 - HIGHEST SCORING
MEASURES
Provider Communication
85%
of patients reported that
providers always
-
pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/spread/spreadnotes.docx
August 28, 2012 - Spread Framework involves the following components:
· Leadership (including setup),
· Better ideas,
· Communication … Communication
Communicating the process to the organization at large and providing specific information … Communication should be clear and consistent to ensure staff members understand the process they are … and internal factors that can benefit or impede spread.
· An effective spread plan involves strong communication … use throughout the spread process to ensure the plan is focused, the right people are involved, and communication