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patientregistry.ahrq.gov/hai/cusp/summary/index.html
September 01, 2017 - developed at Johns Hopkins with AHRQ support, combines improvements in safety culture, teamwork, and communication … change models because it combines behavioral elements—an emphasis on safety culture, teamwork, and communication—with
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patientregistry.ahrq.gov/cahps/about-cahps/patient-experience/index.html
September 01, 2023 - they seek and receive care, such as getting timely appointments, easy access to information, and good communication … find out from patients whether something that should happen in a healthcare setting (such as clear communication … evidence points to a positive association between various aspects of patient experience, such as good communication
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/pfepc-fullguide-final508.pdf
April 01, 2018 - families, failure to communicate test and
laboratory results, and within team communication … Improve
communication
and health literacy
through
Teach-Back. … Support
collaborative
communication
using the
Warm Handoff
Plus. … � Supports handoff within the practice to reduce communication
drops during transitions. … Discrepant perceptions about end-of-life
communication: a systematic review.
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patientregistry.ahrq.gov/teamstepps-program/curriculum/index.html
February 01, 2024 - Updates
Welcome Guides
Curriculum Materials
Introduction to Curriculum
Module 1: Communication … are related to specific audiences, settings, or situations:
Introduction to Curriculum
Module 1: Communication
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patientregistry.ahrq.gov/teamstepps-program/curriculum/situation/teach/two-day.html
February 01, 2024 - Note that situation monitoring builds on the communication skills discussed in Module 1 as well as the … Note that situation monitoring is achieved through communication and should be reinforced by team leaders … note that effective teams need to be working continuously to retain shared mental models and that communication … Then remind them of specific communication tools that can help share key information effectively. … Summary,” note that the participants have just learned four important new tools to go along with the communication
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patientregistry.ahrq.gov/research/findings/studies/index.html?page=485
January 01, 2024 - (1542)
Chronic Conditions
(700)
Clinical Decision Support (CDS)
(199)
Clinician-Patient Communication … Keywords: Communication, Education: Patient and Caregiver
Taylor EF , Machta RM , Meyers … It also contains recommendations for health communication practices, professional training, and future … Keywords: Communication, Education: Patient and Caregiver, Decision Making
Kravitz RL , Bell … Keywords: Communication, Education: Patient and Caregiver, Health Promotion, Medication, Public Health
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/clinicians-providers/iadapt/lauby.pdf
December 19, 2014 - Project Aims
The project aims were to:
1) Assess the information and communication needs and
preferences … medications for their condition, ability
to manage their health, appropriate medication use,
and communication
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patientregistry.ahrq.gov/teamstepps/instructor/fundamentals/module4/igleadership.html
March 01, 2019 - and the Agency for Healthcare Research and Quality (AHRQ) to improve institutional collaboration and communication … Safety Program Debriefs Toolkit
Comprehensive Unit-Based Safety Program (CUSP) "Implement Teamwork and Communication … Communication, which facilitates teamwork by enabling team members to effectively relay relevant information … Set a positive tone for open communication.
Encouraged feedback.
Facilitated lessons learned.
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patientregistry.ahrq.gov/research/findings/studies/index.html?page=480
January 01, 2024 - (1537)
Chronic Conditions
(700)
Clinical Decision Support (CDS)
(199)
Clinician-Patient Communication … However, three key aspects of communication--nonverbal communication, greeting patients, and tracking … Evaluating the content of the communication items in the CAHPS clinician and group survey and supplemental … Keywords: Communication, Consumer Assessment of Healthcare Providers and Systems (CAHPS), Quality of … Care, Clinician-Patient Communication, Provider Performance
Shoemaker SJ , Staub-DeLong L ,
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patientregistry.ahrq.gov/teamstepps/instructor/reference/learnbench.html
March 01, 2014 - TeamSTEPPS Learning Benchmarks
Instructions : These questions focus on medical teamwork and communication … Instructions: : For each of this series of questions, based on your knowledge of medical communication … The best communication tool or method to get critical information to the whole team during an emergency … Q
A
Tools, Strategies or Concepts Covered
1
E
Read-back
Communication accuracy
Correct … sequence
Distinguish from check back or say back
2
B
Express version of SBAR
Explicit communication
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patientregistry.ahrq.gov/patient-safety/settings/ambulatory/index.html
July 01, 2022 - Survey was developed by AHRQ and designed to measure patients’ experiences of their care, including communication … It includes tools to improve spoken and written communication, tools to improve self-management and empowerment … program plus specialized tools to reduce risks to patient safety by training clinicians in teamwork and communication
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patientregistry.ahrq.gov/funding/grantee-profiles/grtprofile-chui.html
March 01, 2022 - also has evaluated health information technology applications for their ability to promote effective communication … grant in 2016 to study whether her Senior Section™ for OTC medications in pharmacies could improve communication … Chui hypothesized that making older adults aware of high-risk OTC medications would facilitate their communication
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patientregistry.ahrq.gov/downloads/pub/advances/vol1/Schillinger.pdf
January 01, 2004 - Effective communication regarding medications has been shown to promote
medication adherence in the … Reducing medication-related communication errors will likely involve
rigorous reviews of medication … , particularly for those patients with
communication barriers. … Closing the
loop: physician communication with diabetic patients
who have low health literacy. … Communication
regarding medications in a public hospital
anticoagulation clinic [in press].
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patientregistry.ahrq.gov/nursing-home/materials/vaccination/index.html
September 01, 2023 - Effective Communication
Invest in Trust: A Guide for Building COVID-19 Vaccine Trust and Increasing … Take Your Best Shot—Presenting Facts and Addressing Misinformation To Increase Nursing Home Staff Confidence
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patientregistry.ahrq.gov/news/newsroom/case-studies/201536.html
January 01, 2016 - Gains were shown in teamwork, leadership, situational monitoring, mutual support, and communication. … AHRQ and the Department of Defense, is an evidence-based patient safety training program to improve communication … The goal was to empower the rapid response team with a common patient safety language and to enhance communication
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patientregistry.ahrq.gov/hai/cusp/modules/download/index.html
December 01, 2012 - Understand the Science of Safety
Identify Defects Through Sensemaking
Implement Teamwork and Communication … Implement Teamwork & Communication
97 MB
1 min. … Implement Teamwork & Communication (3 video clips)
71 MB
30 sec.
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patientregistry.ahrq.gov/teamstepps-program/resources/modules/index.html
February 01, 2024 - Tools
Browse the tools used in the TeamSTEPPS training modules:
Module 1: Explanation of Communication … Concepts and Tools
SBAR
Closed-Loop Communication
Call-Out
Check-Back (or Repeat-Back)
Teach-Back
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patientregistry.ahrq.gov/health-literacy/improve/precautions/index.html
March 01, 2024 - Health literacy universal precautions call for—
Simplifying communication and confirming understanding … describes concrete actions in one of these 5 areas:
Start on the Path to Improvement
Improve Spoken Communication … Improve Written Communication
Improve Self-Management and Empowerment
Improve Supportive Systems
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patientregistry.ahrq.gov/cahps/surveys-guidance/hospital/about/adult_hp_survey.html
November 01, 2023 - The measures are as follows:
Communication with nurses (composite measure)
Communication with doctors … (composite measure)
Communication about medicines (composite measure)
Responsiveness of hospital
-
patientregistry.ahrq.gov/health-literacy/professional-training/informed-choice/audio-script-leaders.html
September 01, 2020 - Informed consent for medical treatment requires clear communication about choices. … Later in this course, we will share some communication strategies that can help. … Return to Contents
Slide 29/Clear Communication Policies
Clear communication policies
Regardless … Wellness Hospital is committed to clear communication. … One of the common communication challenges faced by patients is language barriers.