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  1. patientregistry.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module1/mod1-slides.html
    March 01, 2017 - E xcellent communication skills learned. A ssess what's working and plan to expand. … Teamwork and Communication. Resident and Family Engagement. Sustainability. … Provide opportunities for staff to learn and practice using teamwork and communication tools. … Slide 11: Teamwork and Communication Concepts and tools to improve communication among LTC team members … Train teams in using teamwork and communication tools.
  2. patientregistry.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/2023-ASC-Database-Report-I-rev.pdf
    January 01, 2023 - Item Results on Communication in the Surgery/Procedure Room – 2023 SOPS ASC Database .............. … Item Results Average Percent Positive Response on Communication in the Surgery/Procedure Room - 2023 … Communication About Patient Information 89% 7.30% 57% 80% 86% 91% 95% 98% 100% 3. … Communication Openness 89% 8.69% 58% 75% 84% 91% 95% 98% 100% 5. … Positive Response Communication in the Surgery/Procedure Room Average % Positive s.d.
  3. patientregistry.ahrq.gov/funding/grantee-profiles/grtprofile-walsh.html
    October 01, 2023 - In general, failures in communication about changes in medication doses were common, and one in four … Walsh concluded that specific improvements were necessary to address communication with and among caregivers … Walsh’s most current AHRQ project, Re-Engineering Patient and Family Communication to Improve Diagnostic … intervention to improve diagnostic safety for use in the outpatient setting that currently supports communication
  4. patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module3/mod03-gap-analysis-guide.pdf
    April 01, 2016 - Purpose: To evaluate the extent to which current processes align with the Communication and Optimal Resolution … Do board members receive basic teamwork, communication, and patient safety training? j. … Is there a clear process for communication among staff in response to adverse events? c. … Do board members receive basic teamwork, communication, and patient safety training? … Is there a clear process for communication among staff in response to adverse events?
  5. patientregistry.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule11.pptx
    November 02, 2018 - They define what communication was sub-optimal, the communication of critical information about the patient … They specify when the communication should occur, just prior to incision, and listed where the communication … First, what are the goals of communication for that particular group? … It's an important part of the communication - recognize the outcomes. … Always stay focused on the goals for communication with each stakeholder group.
  6. patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/tools/tool-5/share-tool5.pdf
    April 01, 2014 - : A Reference Guide for Health Care Providers (Workshop Curriculum: Tool 5) Learn more about risk communication … Numeracy skill and the communication, comprehension, and use of risk-benefit information. … Helping patients decide: ten steps to better risk communication. … Formats for improving risk communication in medical tradeoff decisions. … Numeracy skill and the communication, comprehension, and use of risk-benefit information.
  7. patientregistry.ahrq.gov/hai/cusp/modules/patient-family-engagement/index.html
    July 01, 2018 - Understand the Science of Safety Identify Defects Through Sensemaking Implement Teamwork and Communication … Tools to improve communication among patients, families, and clinicians. … Effective Patient and Family Communication (1 min., 50 sec.)
  8. patientregistry.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule5.pptx
    February 06, 2006 - Group: No talking, lack of communication, one hand is tough. … Phillip: Well we weren’t able to troubleshoot, the communication, we weren’t able to troubleshoot when … What types of communication techniques were used? … What types of communication techniques were used? … A loss of situation awareness results in ambiguity, confusion, and a decrease in communication.
  9. patientregistry.ahrq.gov/teamstepps/longtermcare/index.html
    May 01, 2019 - conducted through communication. … Module 3 – Communication. Module 4 – Leading Teams. Module 5 – Situation Monitoring. … Module 3 – Communication: Module 3 Instructor Guide (PDF; 29 pages; 1.6 MB). … Module 3 – Communication: Module 3 Instructor Guide (PDF; 29 pages; 1.6 MB). … Module 3 (Communication) Instructional Slides (PDF; 7 pages; 1 MB).
  10. patientregistry.ahrq.gov/health-literacy/improve/pharmacy/index.html
    January 01, 2024 - Health literacy tools to improve communication for providers of medication therapy management What … Training Program for Pharmacy Staff on Communication . How To Create a My Medicines List . … How to Conduct a Postdischarge Followup Phone Call Health literacy tools to improve communication for
  11. patientregistry.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-learning-benchmarks.pdf
    May 31, 2023 - TeamSTEPPS Learning Benchmarks Instructions: These questions focus on medical teamwork and communication … Instructions: For each of this series of questions, based on your knowledge of medical communication … The best communication tool or method to get critical information to the whole team during an emergency … Q A Tools, Strategies, or Concepts Covered 1 E • Read-back • Communication accuracy • Correct sequence … • Distinguish from check-back or say back 2 B • Express version of SBAR • Explicit communication
  12. patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module4/mod4-event-checklist.pdf
    April 01, 2016 - The Communication and Optimal Resolution Toolkit (CANDOR) Response Team or designee, unless otherwise … CANDOR Event Checklist Communication and Optimal Resolution Toolkit CANDOR Process Steps Event Report … ■ Prepare strategy for ongoing communication with key stakeholders and patient/family.
  13. patientregistry.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalresourcelist.pdf
    January 01, 2019 - Feedback and Communication About Error .............................................................. … Communication Openness............................................................................... … Feedback and Communication About Error 1. … Communication Openness 1. … Feedback and Communication About Error Composite 6. Communication Openness Composite 7.
  14. patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module4/module4_slides_best-practices.pptx
    November 20, 2014 - during the implementation process (may be temporary) Ideally, one champion per shift, per unit ‹#› Communication … patients and their families Among unit staff, the Implementation Team, and senior management ‹#› Communication … During Implementation Develop a communication process to share information about the effectiveness of … Members of the Unit Team   Unit Champion   Organizing the Prevention Work Identify paths of ongoing communication
  15. patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/candor-acknowledgments.pdf
    September 14, 2017 - CANDOR Acknowledgments CANDOR ACKNOWLEDGMENTS Acknowledgments The Communication and Optimal … , to develop a customizable toolkit for national distribution to guide hospitals in implementing a communication … Lambert, Ph.D., formerly with the University of Illinois-Chicago and now Professor in School of Communication … J.D., formerly with University of Illinois Chicago and now Director, Center for Open and Honest Communication
  16. patientregistry.ahrq.gov/questions/resources/index.html
    November 01, 2020 - Glossary News Articles Research on Patient-Clinician Communication … Shareable Resources Medical Journal Print Ad (with PDF ) Discover ways to encourage two-way communication … Research on Patient-Clinician Communication A bibliography of articles published in peer-reviewed journals
  17. patientregistry.ahrq.gov/cahps/quality-improvement/improvement-guide/2-why-improve/index.html
    February 01, 2020 - years, continues to explore requiring medical boards to use patient experience measures to assess the communication … report positive interactions with their providers. 2 Patients' experiences with care, particularly communication … Physician communication and patient adherence to treatment: A meta-analysis. … Effective physician-patient communication and health outcomes: A review. … Physician-patient communication: The relationship with malpractice claims among primary care physicians
  18. patientregistry.ahrq.gov/news/newsroom/case-studies/202303.html
    October 01, 2023 - Additionally, two communication initiatives were created to increase avenues of communication between … Surveys on Patient Safety Culture Topic(s): Care Coordination, Clinician-Patient Communication
  19. patientregistry.ahrq.gov/cahps/surveys-guidance/ed-cahps/index.html
    December 01, 2023 - Communication about medicines. Information about test results. Interactions with nurses. … Communication about Medications. Communication about Follow-up.
  20. patientregistry.ahrq.gov/sdoh/health-systems-research.html
    December 01, 2022 - Patient-provider communication disparities by limited English proficiency (LEP): trends from the U.S. … AHRQ researchers found that before 2010 patient-provider communication was getting worse among LEP individuals … and disparities in patient-provider communication were widening. … After 2010, patient-provider communication improved for LEP individuals and language disparities by English

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