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  1. patientregistry.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/strategies/rapid-response/rapid-response-fac-guide.html
    July 01, 2023 - Communication between primary care team and rapid responders. … Communication with patient/family. Use of briefings, huddles, and debriefings. … Communication is continuous, valued, and expected. … Ongoing communication with the patient and family. Apology and remediation. … Support implementation of unit systems: Staff training/communication. Simulation.
  2. patientregistry.ahrq.gov/teamstepps/instructor/fundamentals/module7/slsummary.html
    July 01, 2018 - and the Agency for Healthcare Research and Quality (AHRQ) to improve institutional collaboration and communication … of Information Sharing Hierarchy Defensiveness Conventional Thinking Complacency Varying Communication … Co-Workers Distractions Fatigue Workload Misinterpretation of Cues Lack of Role Clarity Communication
  3. patientregistry.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/asc-resource-list.pdf
    April 01, 2023 - Communication Openness 1. … Communication About Patient Information, #8, SBAR Technique for Communication: A Situational Briefing … Communication About Patient Information, #8, SBAR Technique for Communication: A Situational Briefing … Communication About Patient Information, #8, SBAR Technique for Communication: A Situational Briefing … Communication Openness 1.
  4. patientregistry.ahrq.gov/patient-safety/resources/learning-lab/ehrll-long-desc.html
    April 01, 2022 - learning lab was to enhance capacity for innovation and develop highly reliable systems that address communication … Reliable communication and coordination systems between primary and home health care providers for patients … [Internal Communication]: AHRQ. p. 1-9. Atkinson MK, et al. … [Internal Communication]: AHRQ. p. 1-9. Berry JG, et al.
  5. patientregistry.ahrq.gov/cahps/surveys-guidance/hospital/about/child_hp_survey.html
    February 01, 2024 - The measures are listed below, organized by topic: Communication with Parent Communication between … you and your child’s nurses (composite measure) Communication between you and your child’s doctors … (composite measure) Communication about your child’s medicines (composite measure) Keeping you informed … measure) Keeping you informed about your child’s care in the Emergency Room (single-item measure) Communication
  6. patientregistry.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module1/mod1-facguide.html
    March 01, 2017 - Slide 11: Teamwork and Communication Say: In the Teamwork and Communication module, we will— … List barriers to effective teamwork and communication. … Explain solutions to the barriers using communication tools. … Train teams to use teamwork and communication tools. … The Teamwork and Communication module also contains useful, structured communication tools, including
  7. patientregistry.ahrq.gov/teamstepps/instructor/fundamentals/module7/igsummary.html
    March 01, 2014 - Communication facilitates teamwork by enabling team members to effectively relay relevant information … Leadership facilitates teamwork through leaders' effective communication with their team members to … It is moderated by communication and modeled by team leaders. … You have learned communication tools, such as SBAR, handoffs, and call-outs. … Assign one teamwork skill (communication, leadership, situation monitoring, or mutual support) per group
  8. patientregistry.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops_101_webcast-2022-gray.pdf
    January 01, 2022 - assistance and resources available 15 Areas of Patient Safety Culture Assessed Across SOPS Surveys • Communication … About Error • Communication Openness • Organizational Learning – Continuous Improvement • Overall … health IT affects patient safety, including: − EHR system training − EHR support and communication … Supplemental Item Set • For medical offices ► Focus on − The diagnostic process − Accurate diagnoses − Communication
  9. patientregistry.ahrq.gov/teamstepps-program/resources/patient/index.html
    June 01, 2023 - TeamSTEPPS Patient Video: Tara (7:15) Tara, a patient, discusses the impact that verbal and nonverbal communication … how positive teamwork in a cardiac rehabilitation program helped restore his health, and how specific communication … tools such as SBAR (Situation, Background, Assessment, Recommendation) foster effective communication
  10. patientregistry.ahrq.gov/sites/default/files/wysiwyg/topics/fed-IWG-dxsafety-Nov19mtg.pdf
    November 15, 2019 - researchers on implementing a national initiative that uses a metric for timeliness of test results communicationCommunication initiatives since communication is a key component of many diagnostic issues; 2.
  11. patientregistry.ahrq.gov/tools/index.html?page=3
    September 01, 2012 - TeamSTEPPS is a customizable program to improve patient safety by training clinicians in teamwork and communication … The TeamSTEPPS 3.0 curriculum is composed of Introduction, four Modules (Communication, Team Leadership … for Engaging Patients To Improve Diagnostic Safety This toolkit is designed to promote enhanced communication … Perinatal Safety This toolkit helps hospital labor and delivery units improve patient safety, team communication … and their newborns with an aim of decreasing maternal and neonatal adverse events resulting from poor communication
  12. patientregistry.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/community-pharmacy/pharmacy-resources.pdf
    May 01, 2023 - Communication About Prescriptions Across Shifts 7 Composite Measure 8. … Communication Openness 1. … Communication About Mistakes 1. … Communication Openness 1. … Communication About Prescriptions Across Shifts Composite Measure 8.
  13. patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/rapid-response/rapidresponse.pptx
    October 01, 2017 - between primary care team and rapid responders communication with patient/family use of briefings, … Have situational awareness during rapid response events Use SBAR, callouts, huddles, and closed-loop communicationCommunication is continuous, valued and expected. … Family Engagement Unit approach incorporates— mechanisms for patient activation of a rapid response communication … Support implementation of unit rapid response system through: Staff training/communication Simulation
  14. patientregistry.ahrq.gov/news/newsletters/e-newsletter/881.html
    September 01, 2023 - TeamSTEPPS® Tool for Diagnosis Reliably Assesses Teamwork and Communication . … TeamSTEPPS® Tool for Diagnosis Reliably Assesses Teamwork and Communication An AHRQ-funded study published … of 360 health professionals at nine healthcare systems, researchers assessed diagnostic teamwork and communication … in five critical teamwork domains: structure, communication, leadership support, situation monitoring … Their evaluation demonstrated the TAT is a reliable and valid instrument for assessing teamwork and communication
  15. patientregistry.ahrq.gov/patient-safety/settings/emergency-dept/index.html
    November 01, 2023 - The Uncertainty Communication Toolkit  gives healthcare providers a standardized approach to establish … competency in communication of diagnostic uncertainty with patients being discharged from the emergency … simulation-based training to teach emergency medicine physicians to achieve competency on the Uncertainty Communication
  16. patientregistry.ahrq.gov/research/findings/final-reports/index.html?page=2
    September 01, 2018 - (3) 2023 (2) 2003 (1) Grantee Report Topics Medication Safety (72) Communication … Grant Number: R03 HS 024760 Topic(s): Communication and Teamwork Publication Date: February 2018 … Grant Number: R03 HS 024630 Topic(s): Communication and Teamwork Publication Date: August 2017 … Grant Number: R18 HS 022458-01A1 Topic(s): Communication and Teamwork Publication Date: July 2017 … Grant Number: K08 HS 20927 Topic(s): Communication and Teamwork Publication Date: September 2016
  17. patientregistry.ahrq.gov/teamstepps-program/evidence-base/research.html
    June 01, 2023 - SBAR improves nurse-physician communication and reduces unexpected death: A pre and post intervention … SBAR: a shared mental model for improving communication between clinicians.   … SBAR: A shared mental model for improving communication in the ICU using daily goals.   … Clinical team training and a structured handoff tool to improve teamwork, communication, and patient
  18. patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teachback-module-accessible.pdf
    January 01, 2013 -  Both verbal and nonverbal cues can help with communication. …  Visual aids can support communication. … Discrepant perceptions about end-of-life communication: a systematic review. … Physician communication and patient adherence to treatment: a meta-analysis. … Teaching about health literacy and clear communication.
  19. patientregistry.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module5/mod5-facguide.html
    March 01, 2017 - Getting a translator if needed to support the communication. … PLAY VIDEO: Video 1.3 Communication in Action Ask: What elements of good communication can you identify … Slide 28: Challenges to Communication Say: Communication and engagement with residents and family … Slide 29: How To Address Communication Challenges Say: A few methods you can use to address communication … Use face-to-face communication to promote visual contact.
  20. patientregistry.ahrq.gov/teamstepps-program/training/index.html
    March 01, 2024 - These trainings will prepare participants to improve team communication, manage challenges more collaboratively … TeamSTEPPS 3.0 Course This training is designed to help healthcare teams strengthen teamwork and communication … Each of the four modules in the curriculum focuses on one essential skill of the TeamSTEPPS framework—communication … Facilitators will guide participants through the curriculum and participants will explore how improved communication

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