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  1. patientregistry.ahrq.gov/teamstepps-program/diagnosis-improvement/index.html
    February 01, 2024 - implementing TeamSTEPPS for Diagnosis Improvement, teams will learn about the four skills and how improved communication … to help the course facilitator develop and deploy a customized plan to train staff in teamwork and communication … to help the course facilitator plan and implement a customized plan to train staff in teamwork and communication … this assessment can be used to organize training, identify modules on which to focus, and highlight communication … Module 3: Communication (PowerPoint, 3 MB); Module 3 Facilitator's Notes  (PDF, 2 MB).
  2. patientregistry.ahrq.gov/hai/cauti-tools/archived-webinars/health-literacy-slides.html
    December 01, 2017 - between patient and the medical team Slide 5 Why is Improved Medical Communication Important? … 710 Human Factors 899 Human Factors 614 Human Factors 699 Leadership 815 Leadership 557 Communication … 661 (82%) Communication 760 (61%) Communication 532 (59%) Assessment 555 Assessment 689 Assessment … Slide 18 Clear Medical Communication: Physician Barriers Physician Attitudes Communication Skills … Slide 19 Clear Medical Communication: Nursing Barriers Time Lack of Clarity of Daily Goals:
  3. patientregistry.ahrq.gov/hai/cusp/modules/patient-family-engagement/notes.html
    September 01, 2013 - Effective Patient and Family Communication Slide 13. … The Importance of Effective Communication Slide 14. … The Link Between Communication and Patient Safety 1 Slide 15. Communication Tips 1 Slide 16. … The Importance of Effective Communication Say: Communication among CUSP team members and patient … The Link Between Communication and Patient Safety 1 Say: Effective communication and collaboration
  4. patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/labor-delivery-unit/tool_shoulder-dystocia.docx
    May 01, 2017 - This scenario reinforces teamwork and communication related to— · situational awareness, · ability to … · Use SBAR, callouts, huddles, and closed-loop communication among team members. … Use of transition communication techniques assures a shared mental model of plan of care and patient … This may include the following: · Prompt, compassionate, and honest communication with the patient and … family · Investigation · Ongoing communication with the patient and family Disclose any unintended
  5. patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/rapid-response/rapidresponse_facguide.pdf
    May 01, 2017 - This aspect of perinatal safety calls for L&D units to foster a culture of teamwork and communication … • Use of transition communication techniques to ensure a shared mental model of plan of care and … This includes communication between primary team and rapid responders, or between rapid responders … • Communication is continuous, valued, and expected. … with the patient and family • Investigation • Ongoing communication with the patient and family
  6. patientregistry.ahrq.gov/research/findings/final-reports/index.html?page=0
    June 01, 2023 - (3) 2023 (2) 2003 (1) Grantee Report Topics Medication Safety (72) Communication … Grant Number: R18 HS 25649 Topic(s): Communication and Teamwork Publication Date: January 2023 … Grant Number: R03 HS 027493-01A1 Topic(s): Communication and Teamwork Publication Date: December 2022 … Grant Number: R03 HS 026069 Topic(s): Communication and Teamwork, Pediatrics Publication Date: May … Grant Number: R01 HS 024914 Topic(s): Communication and Teamwork Publication Date: August 2020
  7. patientregistry.ahrq.gov/research/findings/final-reports/index.html
    June 01, 2023 - (3) 2023 (2) 2003 (1) Grantee Report Topics Medication Safety (73) Communication … Grant Number: R18 HS 25649 Topic(s): Communication and Teamwork Publication Date: January 2023 … Grant Number: R03 HS 027493-01A1 Topic(s): Communication and Teamwork Publication Date: December 2022 … Grant Number: R03 HS 026069 Topic(s): Communication and Teamwork, Pediatrics Publication Date: May … Grant Number: R01 HS 024914 Topic(s): Communication and Teamwork Publication Date: August 2020
  8. patientregistry.ahrq.gov/research/findings/final-reports/index.html?page=1
    June 01, 2020 - (3) 2023 (2) 2003 (1) Grantee Report Topics Medication Safety (72) Communication … Grant Number: R18 HS 024669 Topic(s): Communication and Teamwork Publication Date: July 2019 … Grant Number: R18 HS 023459 Topic(s): Communication and Teamwork, Medication Safety Publication Date … Grant Number: R03 HS 024591 Topic(s): Communication and Teamwork, Patient Safety Tools Publication … Grant Number: R18 HS 023457 Topic(s): Communication and Teamwork Publication Date: September 2018
  9. patientregistry.ahrq.gov/evidencenow/tools/keydrivers/create-care-teams.html
    November 01, 2018 - Optimize care team communication Working well as a team requires good communication, which can take … Another form of team communication is the team huddle during which the team addresses daily opportunities … colleagues informed and involved in changes to their workflow or responsibilities is fundamental to good communication … Practices can enhance team communication by providing training in communication techniques and co-locating
  10. patientregistry.ahrq.gov/patient-safety/reports/candor-demo-program/candor/demo-program/index.html
    August 01, 2022 - Foster better communication between doctors and patients. … Improving Communication with Patients. … Improving communication . … These projects addressed improved communication by assessing attitudes toward error and harm disclosure … and implementing communication interventions in clinical environments.
  11. patientregistry.ahrq.gov/news/blog/ahrqviews/world-patient-safety-day.html
    September 01, 2023 - When it comes to effective patient-provider communication, significant challenges persist. … These communication challenges are compounded by today's fragmented healthcare environment, one in which … In addition, communication challenges are amplified by unequal access to healthcare services for people … AHRQ Safety Program for Perinatal Care helps labor and delivery units improve patient safety, team communication … Toolkit for Engaging Patients to Improve Diagnostic Safety promotes enhanced communication and information
  12. patientregistry.ahrq.gov/patient-safety/patients-families/engagingfamilies/strategy2/index.html
    December 01, 2017 - Communication between the patient, family, and clinicians is a critical component of high-quality, safe … Strategy 2: The Communicating to Improve Quality strategy and its tools help facilitate this communication … [   Microsoft Word version - 1.4 MB ;   PDF version - 81.85 KB ] Communication Competencies … [   Microsoft Word version - 558.84 KB ;   PDF version - 345.13 KB ] Communication Training … – PowerPoint presentation for communication training that can be co-led by a physician, nurse, and patient
  13. patientregistry.ahrq.gov/teamstepps-program/resources/additional/index.html
    September 01, 2023 - See how this TeamSTEPPS technique, part of an evidence-based approach to safer care, can improve communication … This TeamSTEPPS technique, part of a proven teamwork system, promotes better communication and collaboration … Labor and Delivery: Successful Outcome Using TeamSTEPPS Effective communication can prepare health care … See how TeamSTEPPS techniques used in labor and delivery units can help improve communication and collaboration … Learn how this technique, one tool in the TeamSTEPPS 3.0 training program, can improve communication,
  14. patientregistry.ahrq.gov/news/blog/ahrqviews/public-health-emergency-refocus.html
    May 01, 2023 - The decline in patient experience is equally alarming, as captured in Leapfrog’s communication measures … They report five measures: nurse communication, physician communication, staff responsiveness, communication … The most significant declines were in communication about medicines (declined 4.28 percent) and staff
  15. patientregistry.ahrq.gov/news/blog/ahrqviews/health-literacy-objectives.html
    October 01, 2021 - Everyone—no matter how educated—appreciates and can benefit from clear communication. … Health Literacy Objective 2: Decrease the proportion of adults who report poor communication with their … completion, providing booster training, using team members effectively, scheduling sufficient time for good communication … , providing simple educational materials, and holding providers accountable for clear communication. … All organizations that produce health information or deliver healthcare services can improve communication
  16. patientregistry.ahrq.gov/sites/default/files/wysiwyg/teamstepps/diagnosis-improvement/module5-situation-monitoring.pptx
    January 10, 2022 - Apply TeamSTEPPS reflective practice and communication tools to improve diagnosis. … Apply TeamSTEPPS reflective practice and communication tools to improve diagnosis. … Reflective practice and communication tools such as STEP can improve diagnosis. … Communication strategies and tools to overcome some of the breakdowns in teamwork and team communicationCommunication. Leadership. Situation Monitoring. Mutual Support.
  17. patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/perinatal_care_toolkit_fullcolor.pdf
    May 01, 2017 - For more than a decade, poor teamwork and communication have remained the leading causes of maternal … Ways to reduce obstetrical adverse events include improving teamwork and communication among care teams … Because of the improved communication, staff members on the L&D unit now feel that they are “on the … with teamwork and communication programs, none of those efforts were sustained. … Hierarchical communication is almost nonexistent, and improved communication promises to lead to better
  18. patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/perinatal_care_toolkit_lowvision.pdf
    May 01, 2017 - For more than a decade, poor teamwork and communication have remained the leading causes of maternal … Ways to reduce obstetrical adverse events include improving teamwork and communication among care teams … Because of the improved communication, staff members on the L&D unit now feel that they are “on the … with teamwork and communication programs, none of those efforts were sustained. … Hierarchical communication is almost nonexistent, and improved communication promises to lead to better
  19. patientregistry.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule7.pptx
    November 02, 2018 - The topics we've covered in previous modules are team structure, communication, leadership, situation … Communication facilitates teamwork by enabling team members to effectively relay relevant information … SBAR provides a standardized form of communication. … It is moderated by communication and modeled by team leaders. … You have learned communication tools, such as SBAR, handoffs, and call-outs.
  20. patientregistry.ahrq.gov/teamstepps/instructor/fundamentals/module6/igmutualsupp.html
    March 01, 2019 - Mutual support is moderated by communication, which influences the delivery and ultimate effectiveness … Style of communication: Personal style can have a significant influence on support actions taken by … Close the loop on task communication—ensure the task was completed correctly. … Sharing the effective communication technique with others will promote continuous learning.   … In verbal communication, "CUS" and other signal phrases have a similar effect.

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