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monahrq.ahrq.gov/teamstepps-program/index.html
Updated TeamSTEPPS Pocket Guide App
Get the quick-reference tool for the TeamSTEPPS communication … TeamSTEPPS is an evidence-based set of teamwork tools, aimed at optimizing patient outcomes by improving communication … Introduction to Curriculum
Module 1: Communication
Module 2: Team Leadership
Module
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monahrq.ahrq.gov/teamstepps/instructor/scenarios/labordel.html
March 01, 2014 - Skills Needed
Communication. Mutual support. … Effective teams employ several standards of effective communication that are known to prevent communication … Communication. … Skills Needed
Communication. … Communication.
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monahrq.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/strategies/labor-delivery-unit/ldu-safety-slides.html
July 01, 2023 - Communication with rapid responders.
Communication with patient/family. … Communication with rapid responders.
Communication with patient/family. … Communication with rapid responders.
Communication with patient/family. … Communication with rapid responders.
Communication with patient/family. … Staff training/communication.
Simulation.
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monahrq.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2015-materials/teamstepps-monthly-webinar-april2015.pptx
January 01, 2015 - Bleed
Status Asthmaticus
Sepsis
Dual patient triage scenario
Debriefing after each case
Teamwork and communication … ‹#›
18
Identifying Areas for Improvement
Four Items Identified
Issue Intervention
Effective Communication … 05.2
Mod 1 05.2 Page ‹#›
TeamSTEPPS®
TeamSTEPPS for Code Blue Teams
Slide ‹#›
20
SBAR
Poor communication … noted during nurse-to-primary MD communication and during primary MD-to-Code Blue Team communication … Communication, particularly orders, often not clearly directed
Closed-Loop
Communication
TEAMSTEPPS
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monahrq.ahrq.gov/teamstepps/instructor/fundamentals/module11/slimplement.html
March 01, 2014 - and the Agency for Healthcare Research and Quality (AHRQ) to improve institutional collaboration and communication … Return to Contents
Slide 9: Example: Problem Definition
Problem:
Suboptimal communication among … Team Process:
What : Communication of critical information about the patient and surgical procedure … plan:
Identify goals for communication with this group. … Develop a Communication Plan
Return to Contents
Slide 18: Change Team Meetings
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monahrq.ahrq.gov/teamstepps/about-teamstepps/leadershipbriefing.html
April 01, 2017 - SBAR: a shared mental model for improving communication between clinicians. … Improving communication in the ICU using daily goals. J Crit Care 2003 Jun;18(2):71-5. … Bridging the communication gap in the operating room with medical team training. … Use concise, structured communication techniques.
Adapt readily to changing situations. … Top of Page
Slide 19: Importance of Communication
Communication failure has been identified as
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monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/grandrounds/mod01-grand-rounds-slides.pdf
April 01, 2016 - Say:
This presentation will introduce you to Communication and Optimal Resolution,
or the CANDOR process … It is important to remember what patients want in our communication with them:
1. … Slide 27
Say:
Communication is at the heart of the CANDOR process. … the art of communication and have received communication
training. … ■ Conduct communication training for your selected CANDOR
Communication Leads.
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monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module1/grand-rounds-presentation-slides.pptx
January 01, 2014 - PowerPoint Presentation
Communication and Optimal Resolution (CANDOR): Grand Rounds Presentation
Presenter … Module 1
Communication is at the heart of the CANDOR process. … the art of communication and have received communication training. … Communication with the caregivers involved in the event needs to be supportive and ongoing.
28
Communication … Conduct communication training for your selected CANDOR Communication Leads.
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monahrq.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/strategies/safe-electronic-fac-guide.html
July 01, 2023 - These scenarios reinforce teamwork and communication related to the following:
Situational awareness … Communication with rapid responders.
Communication with patient/family. … Use of transition communication techniques to ensure a shared mental model of plan of care and perceived … Whether standard NICHD terminology is consistently used for interpretation and communication of EFM findings … Staff training/communication.
Simulation.
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monahrq.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2014-materials/teamstepps-monthly-webinar-nov2014.pptx
January 01, 2014 - and Coordination
TeamSTEPPS in the Outpatient Setting:
Communication and Coordination
Colposcopy … project
TeamSTEPPS in the Outpatient Setting:
Communication and Coordination
Colposcopy project … Monitoring and Communication
The team created a protocol to have the MA cross- monitor (SM) the log … --C)
Handoff (COMMUNICATION--C)
Task Assistance (SITUATION MONITORING--SM)
OB Scheduling Tool … )
Handoff (COMMUNICATION)
Task Assistance (MUTUAL SUPPORT)
Process steps
Assuring that form was
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monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/medication/safemed_facguide.docx
May 01, 2017 - This scenario reinforces teamwork and communication related to—
situational awareness,
parameters for … with rapid responders, and
communication with patient/family. … This aspect of perinatal safety calls for L&D units to foster a culture of teamwork and communication … TeamSTEPPS® teamwork training offers several useful communication techniques applicable to the use of … with rapid responders, and
communication with patient/family.
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monahrq.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/distributed-cognition-er-nurses.pdf
August 01, 2022 - The explicit role of communication in diagnostic processes, as well as the
impact of suboptimal communication … Information flow Optimize information flow by improving
communication. … Interdisciplinary communication: an uncharted source of medical error? … Communication failures: an insidious contributor to medi-
cal mishaps. … Ten best practices for improving emergency medicine provider–nurse communication.
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monahrq.ahrq.gov/teamstepps/instructor/fundamentals/module1/m1evidencebase.html
March 01, 2014 - and the Agency for Healthcare Research and Quality (AHRQ) to improve institutional collaboration and communication … Robertson, et al., 2010 20 ; McIntyre & Salas, 1995 16 ; Porter, et al., 2003 17
Communication
The … Transfer of crew resource management training: a qualitative study of communication and decision making … Physician communication and patient adherence to treatment: a meta-analysis. … Improving communication in the ICU using daily goals. J Crit Care 2003;18(2):71-5.
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monahrq.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/strategies/safe-electronic-slides.html
July 01, 2023 - Poor communication related to EFM findings. … Communication with rapid responders.
Communication with patient/family. … Use SBAR, callouts, huddles, and closed-loop communication techniques. … Communication is continuous, valued, and expected. … Staff training/communication.
Simulation.
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monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/labor-delivery-unit/ldusafety_facguide.docx
May 01, 2017 - These scenarios reinforce teamwork and communication related to—
situational awareness;
efficient use … This scenario reinforces teamwork and communication related to—
situational awareness,
ability to get … ,
communication with patient/family, and
use of briefings, huddles, and debriefings. … This aspect of perinatal safety calls for L&D units to foster a culture of teamwork and communication … TeamSTEPPS® teamwork training offers several useful communication techniques.
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monahrq.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/strategies/medication/safe-medication-slides.html
July 01, 2023 - Communication with rapid responders.
Communication with patient/family. … Communication is continuous, valued, and expected. … Communication with rapid responders.
Communication with patient/family. … Use SBAR and closed-loop communication techniques. … Staff training/communication.
Simulation.
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monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/safe-electronic/e-fetal-monitoring_facguide.docx
May 01, 2017 - to correctly interpret EFM strips; intra- and inter-observer variability in EFM interpretation; poor communication … , physicians, midwives, and other L&D staff responsible for assessment, interpretation, management, communication … Slide 13
SAY:
In situ simulation can improve knowledge, practical skills, communication, and team … These scenarios reinforce teamwork and communication related to the following:
· Situational awareness … with rapid responders
· Communication with patient/family
· Use of briefings, huddles, and debriefings
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monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/apply/facapplycusp.docx
September 04, 2012 - Recognize the importance of effective communication,
· Identify barriers to communication,
· Describe … the connection between communication and medical errors, and
· Identify and apply effective communication … Slide 23
SAY:
Effective communication is complete, clear, brief, and timely. … People who use brief communication are concise. … People who use timely communication are dependable about offering and requesting information.
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monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/ambulatory.pdf
March 19, 2014 - Communication
Potential Tools
Briefs to assign roles and develop effective communication and handoff … Communication: Offer and seek information. … Communication: Offer and seek
information. … Communication: Offer
information. … Communication.
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monahrq.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-team-performance-tool.pdf
May 31, 2023 - Communication Rating
a. Provides brief, clear, specific, and timely information to team members
b. … call-outs, and handoff techniques to communicate effectively with team members
Comments:
Overall Rating – Communication … Fosters communication to ensure that team members have a shared mental model
Comments:
Overall Rating