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2621. Understanding SOPS® Surveys: A Primer for New Users - Ginsberg (pdf file)
      monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-ginsberg.pdf
      September 01, 2022 - resistance • Build capacity in the health care system to accelerate safety improvements • Improve communication

2622. Strategy 4: IDEA Discharge Planning (Implementation Handbook) (doc file)
      monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.docx
      April 01, 2011 - For discharge to be most effective, communication between clinicians, the patient, and family needs to … Similarly, evidence is mounting for interventions that incorporate structured discharge communication … Although many clinicians recognize the importance of communication, they tend to be overly positive in … Also, be sure to clarify how communication will occur between team members (for example, between the … How can the messages from the tools be incorporated or distributed via different communication methods

2623. Strategy 2: Communicating for Improve Quality (Tool 1) (doc file)
      monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_1_Be_Partner_508.docx
      February 10, 2011 - Strategy 2: Communicating for Improve Quality (Tool 1) Be a Partner in Your Care Strategy 1: Working with Patients & Families as Advisors [Type text] [Type text] [Type text] Strategy 2: Communicating to Improve Quality (Tool 1) Guide to Patient and Family Engagement :: 1 Guide to Patient and Family Engagement We w…

2624. Strategy 2: Communicating to Improve Quality (Tool 3) (doc file)
      monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_3_Get_to_Know_508.docx
      February 10, 2011 - Strategy 2: Communicating to Improve Quality (Tool 3) Strategy 2: Communicating to Improve Quality (Tool 3) Strategy 2: Communicating to Improve Quality (Tool 3) Get to Know Your Health Care Team Guide to Patient and Family Engagement :: 1 Getting to know your health care team helps you get the best care possible. …

2625. Strategy 2: Communicating to Improve Quality (Tool 2) (doc file)
      monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_2_ComTipsBroch_508.docx
      February 24, 2011 - Strategy 2: Communicating to Improve Quality (Tool 2) (Brochure Back) Tip 4: Tell us who your family members or friends are and how you want them to be involved Your family or friends are welcome at [insert hospital name]. Family or friends can: Give you comfort and support Help you keep track of and understand inform…

2626. Strategy 2: Communicating for Improve Quality (Tool 4) (doc file)
      monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_4_Poster_508.docx
      February 10, 2011 - Strategy 2: Communicating for Improve Quality (Tool 4) We are partners in your care We work to make sure you get the best care possible. Strategy 1: Working with Patients & Families as Advisors [Type text] [Type text] [Type text] Strategy 2: Communicating to Improve Quality (Tool 4) Guide to Patient and Family En…

2627. Slide 1
      monahrq.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/teamstepps-webinar-091317.pptx
      January 01, 2017 - 12 sessions Incorporated Leading Change into training Initial tools: Briefs Huddles CUS Closed-Loop Communication … Team members resolve their conflicts, even when the conflicts have become personal. 3.15 3.50 0.35 Communication … Team members resolve their conflicts, even when the conflicts have become personal. 3.15 3.50 0.35 Communication … Team members resolve their conflicts, even when the conflicts have become personal. 3.15 3.50 0.35 Communication … Pre- Training Post-Training Communication 4.15 4.5 3.88 4.35 4.03 4.32 4.06 4.44 3.88 4.21 3.7 4.32 3.82

2628. Strategies for Improving Patient Experience with Ambulatory Care: Shared Decision-Making (pdf file)
      monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-section-6-i.pdf
      July 01, 2017 - to have a positive effect on the quality of treatment decisions, the quality of patient-physician communication

2629. Agency for Healthcare Research and Quality: A Profile (pdf file)
      monahrq.ahrq.gov/sites/default/files/wysiwyg/cpi/about/profile/ahrq-profile16.pdf
      May 01, 2016 - CUSP combines improvement in safety culture, teamwork, and communication together with a checklist … Team STEPPS®, a training program designed for health care professionals to improve patient safety, communication

2630. The Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families (pdf file)
      monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/pfepc-fullguide-appc-final508.pdf
      April 13, 2018 - Because teach-back is a communication strategy used by individual team members, the available materials … teach-back, case presentations of how to effectively use teach-back, and information on how to address the communication

2631. TeamSTEPPS Limited English Proficiency Module, Train-the-Trainer Session: Implementation (pdf file)
      monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/traintrainers/lepslimp.pdf
      July 26, 2012 - Guidelines  Title VI, Civil Rights Act: equal access for LEP  The Joint Commission: Patient-Centered Communication

2632. Surveys on Patient Safety Culture (SOPS) Nursing Home Survey: 2023 User Database Report Infographic Summary (pdf file)
      monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/2023-SOPS-Nursing-Home-DB-Infographic.pdf
      January 01, 2023 - patient safety culture 64% positive response Highest Scoring Composite Measure: Feedback and Communication

2633. Using Simulation to Enhance TeamSTEPPS Implementation
      monahrq.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2013-materials/teamstepps-monthly-webinar-july2013.pptx
      January 01, 2013 - skills and simulation to achieve patient safety The real world = hard skills (simulation) + soft skills (communication … Medicine MDs Simulation stations by specialty that give procedural practice, but debrief on teamwork and communication … the ED team NOT to teach medical knowledge NOT to practice advanced skills IS to improve individual communication

2634. Readiness Assessment Survey (doc file)
      monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/trainershandouts_all.docx
      September 01, 2012 - affect limited-English-proficient (LEP) patients tend to be more severe and more frequently due to communication … I learned how to identify and raise patient communication issues due to language or cultural barriers … Expressing concern or discomfort about communication involving LEP patients when there is a patient safety … Have you ever experienced a communication challenge with an LEP patient that created a patient safety … Expressing concern or discomfort about communication involving LEP patients when there is a patient safety

2635. Medication Summary Guides for Vulnerable Populations with Rheumatoid Arthritis (pdf file)
      monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/clinicians-providers/iadapt/yelin.pdf
      December 19, 2014 - aid to help patients and physicians talk about medications. 4) Conduct a pilot trial varying communication

2636. Disseminating Breast Cancer Prevention to African American Women (pdf file)
      monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/clinicians-providers/iadapt/hugheshalbert.pdf
      December 19, 2014 - : knowledge of breast cancer risk factors and prevention strategies, trust in medical research, and communication

2637. The SHARE Approach, Tool 4: Health Literacy Shared Decisionmaking (pdf file)
      monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/tools/tool-4/share-tool4.pdf
      April 01, 2014 - Refer to Overcoming Communication Barriers With Your Patients: A Guide for Health Care Providers (Tool … Clear communication is key to shared decisionmaking Communicating well with your patients opens the

2638. Selected Best Practices and Suggestions for Improvement (pdf file)
      monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4u_combo_pdi09-postoprespfailure-bestpractices.pdf
      May 17, 2016 - • Surgeons • Intensivists • Nursing • Respiratory therapy Equipment • Incentive spirometer Communication … Action Items Additional Resources Systems/Processes Policies/Protocols Staff Required Equipment Communication

2639. Strategies for Improving CAHPS Health Plan Survey Scores (pdf file)
      monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/karen-posey.pdf
      April 13, 2016 - (Insights) Execution Rating of Health Plan Access to Health Care Customer Service Plan Communication

2640. Strategy 4: IDEA Discharge Planning (Implementation Handbook) (pdf file)
      monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.pdf
      April 01, 2011 - For discharge to be most effective, communication between clinicians, the patient, and family needs … Similarly, evidence is mounting for interventions that incorporate structured discharge communication … Address patient communication needs during discharge and transfer 2. … Although many clinicians recognize the importance of communication, they tend to be overly positive in … Also, be sure to clarify how communication will occur between team members (for example, between the