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monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/quickrefguide.pdf
March 13, 2014 - Step 8: Develop a Communication Plan
Objective: To create a communication plan targeting major stakeholders … Develop a communication plan for each identified group, including your goals for
communication, … effectiveness of your
intervention
TeamSTEPPS 2.0 Guide to Action Quick Reference - 4
A communication
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monahrq.ahrq.gov/hai/tools/surgery/modules/implementation/audit-briefing-slides.html
December 01, 2017 - Improve teamwork and communication. … Primary perioperative team communication tool.
INTRAOP
Back of the form . … POSTOP
Nurse-led handoff communication.
Include procedure, medications, etc. … Post results on department communication board. … Primary perioperative team communication tool.
INTRAOP
Back of the form .
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monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/contents.pdf
March 21, 2014 - Worksheet
Module 2: Team Structure
• Evidence Base
• Teams and Teamwork Exercise Sheet
Module 3: Communication … Sheet
TAB C FUNDAMENTALS COURSE SLIDES
Module 1: Introduction
Module 2: Team Structure
Module 3: Communication
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monahrq.ahrq.gov/questions/resources/index.html
November 01, 2020 - Glossary
News Articles
Research on Patient-Clinician Communication … Shareable Resources
Medical Journal Print Ad (with PDF )
Discover ways to encourage two-way communication … Research on Patient-Clinician Communication
A bibliography of articles published in peer-reviewed journals
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monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module5/igsitmonitor.pdf
February 12, 2014 - • How did the lack of communication during the task affect
your work on the task? … • Were other communication techniques used? If so, what
were they? … • Communication, which facilitates teamwork by enabling team
members to effectively relay relevant … • Leadership, which facilitates teamwork through leaders’
effective communication with their team … Situation monitoring is moderated by communication, which allows
for the sharing of new and emerging
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monahrq.ahrq.gov/teamstepps/instructor/reference/teamperceptionsmanual.html
April 01, 2017 - These core components are: leadership, communication, mutual support, and situation monitoring. … Coefficients ranged from .57 (team structure and communication) to .79 (situation monitoring and mutual … T-TPQ subscale correlations with the HSOPS ranged from .60 (communication) to .79 (mutual support). … Staff resolve their conflicts, even when the conflicts have become personal.
… Communication
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
29.
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monahrq.ahrq.gov/prevention/curriculum/index.html
January 01, 2021 - several curriculum tools that health care professionals can use to make care safer and improve their communication … TeamSTEPPS ® is an evidence-based teamwork system aimed at optimizing patient outcomes by improving communication
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monahrq.ahrq.gov/teamstepps/instructor/scenarios/dental.html
March 01, 2014 - This communication failure results in an adverse event. … Skills Needed
Communication. Situation monitoring.
Potential Tools
Call-out. … Instructor Comments
In effective communication during a check-back, the receiver accepts the message … Skills Needed
Communication. Mutual support. Situation monitoring. … Skills Needed
Communication. Mutual support.
Potential Tools
Handoff, Advocacy/assertion.
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monahrq.ahrq.gov/research/findings/final-reports/index.html?page=4
July 01, 2013 - (3)
2023
(2)
2003
(1)
Grantee Report Topics
Medication Safety
(73)
Communication … Grant Number: R13 HS 021791 Topic(s): Communication and Teamwork Publication Date: July 2013 … Medication Safety Publication Date: June 2012
Modeling Risk and Reducing Liability Through Better Communication … Grant Number: R21 HS 019512 Topic(s): Communication and Teamwork, Medication Safety, Patient and Family … Grant Number: R36 HS 19118 Topic(s): Communication and Teamwork, Patient Safety Tools Publication Date
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monahrq.ahrq.gov/research/findings/final-reports/index.html?page=7
December 01, 2007 - (3)
2023
(2)
2003
(1)
Grantee Report Topics
Medication Safety
(73)
Communication … Grant Number: U18 HS 015904-02 Topic(s): Communication and Teamwork, Medication Safety Publication … Development and Implementation Publication Date: June 2007
Improving Patient Safety Through Provider Communication … Grant Number: U18 HS 015846 Topic(s): Communication and Teamwork Publication Date: June 2007 … Grant Number: R01 HS 011991 Topic(s): Communication and Teamwork Publication Date: September 2006
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monahrq.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-t-taq-questionnaire.pdf
May 31, 2023 - • Communication. … TeamSTEPPS Teamwork Attitudes Questionnaire 4
Communication
Strongly
Agree Agree Neutral Disagree … Poor communication is the most
common cause of reported errors.
27.
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monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/labor-delivery-unit/tool_safe-csection.docx
May 01, 2017 - · These scenarios reinforce teamwork and communication related to—
· situational awareness,
· use of … · Use SBAR, callouts, huddles, and closed-loop communication among team members. … This may include the following:
· Prompt, compassionate, and honest communication with the patient and … family
· Investigation
· Ongoing communication with the patient and family
· Apology and remediation … Do safety checklists improve teamwork and communication in the operating room? A systematic review.
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monahrq.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-5.html
September 01, 2020 - Learn more about risk communication and health numeracy
Information on Presenting Probabilities
Trevena … Numeracy skill and the communication, comprehension, and use of risk-benefit information. … Helping patients decide: ten steps to better risk communication. … Formats for improving risk communication in medical tradeoff decisions. … Numeracy skill and the communication, comprehension, and use of risk-benefit information.
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monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospital-v2-resourcelist.pdf
April 01, 2023 - Communication Openness
1. … Communication About Error
1. … Communication Openness
1. Raising and Responding to Concerns
2. … Communication About Error
1. Communication and Optimal Resolution (CANDOR) Toolkit
2. … Handoffs and Information Exchange
1. 10 Patient Handoff Communication Tools
2.
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monahrq.ahrq.gov/patient-safety/reports/engage/strategies.html
April 01, 2018 - Improves visit efficiency and safety and promotes effective communication. … Warm Handoff Plus :
Promotes collaborative communication, engaging the patient as part of the team. … Supports handoff within the practice to reduce communication drops during transitions.
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monahrq.ahrq.gov/hai/cusp/modules/apply/index.html
July 01, 2018 - Understand the Science of Safety
Identify Defects Through Sensemaking
Implement Teamwork and Communication … summarizes the concepts and activities of the other six modules in the CUSP Toolkit, including TeamSTEPPS communication
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monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/educational-bundles/urine-culturing/antibiotic-stewardship/abx-stewardship-part2.pptx
March 01, 2017 - Remember, effective communication should be complete, clear, brief, and timely.
11
Communication to … Enhance Antibiotic Stewardship10-12
Consider using TeamSTEPPS communication strategies to standardize … communication about antibiotic use
S – Situation
B – Background
A – Assessment
R – Recommendation … strategies to standardize communication about antibiotic use. … During your communication consider having a brochure ready to provide more information about the potential
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monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/hospitalguide/lephospitalguide.pptx
January 01, 2011 - health care and contribute to disparities in patient safety between English-speaking and LEP patients
Communication … Accreditation Standards
In 2011, the Joint Commission published Patient-Centered Communication standards … in the Comprehensive Accreditation Manual for Hospitals
These standards emphasize effective communication … stands for Team Strategies and Tools to Enhance Performance and Patient Safety.
20
Improving Team Communication … guide and metrics.
21
Summary
Adverse events that affect LEP patients are more frequently caused by communication
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monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/learnbench.pdf
February 28, 2014 - TeamSTEPPS Learning Benchmarks
INSTRUCTIONS: These questions focus on medical teamwork and communication … Ineffective communication.
d. Lack of caring.
e. Stupidity. … The best communication tool or method to get critical information to the whole team during an
emergency … Q A Tools, Strategies, or Concepts Covered
1 E • Read-back
• Communication accuracy
• Correct sequence … • Distinguish from check back or say back
2 B • Express version of SBAR
• Explicit communication
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monahrq.ahrq.gov/sops/surveys/medical-office/supplemental-items/diagnostic-safety.html
March 01, 2024 - extent to which their organization's culture supports the diagnostic process, accurate diagnoses, and communication … Provider and Staff Communication Around Diagnosis (5 items).