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41. Behavioral Health Challenges Related to COVID-19 | The Academy
    integrationacademy.ahrq.gov/news-and-events/news/behavioral-health-challenges-related-covid-19
    October 30, 2020 - Community-level efforts, including communication strategies, should target those at increased risk for

42. Engaging Patients in Treatment for OUD | The Academy
    integrationacademy.ahrq.gov/products/playbooks/moud-playbook/implementing-treatment/engaging-patients-in-treatment
    January 01, 2023 - Use empathic communication, listen without judgement, and use motivational interviewing techniques to … Whatever the staff configuration, strong communication and fostering relationships to build patient engagement … Don't underestimate the importance of empathetic communication, listening, and relationship building

43. Counseling and Other Psychosocial Supports | The Academy
    integrationacademy.ahrq.gov/products/playbooks/moud-playbook/implementing-treatment/counseling-and-other-psychosocial-supports
    January 01, 2025 - Ongoing communication, information sharing, and care coordination take place between medical and mental … working relationships with external providers, a relationship that specifically addresses areas such as communication … progress notes or shared records, the whole care team of internal and external providers will have direct communication … Warm handoffs can help facilitate communication between providers, build relationships, and ensure referrals

44. Track Patients and Monitor Their Outcomes | The Academy
    integrationacademy.ahrq.gov/products/playbooks/behavioral-health-and-primary-care/implementing-plan/track-patients-and-monitor-their-outcomes
    January 01, 2025 - Mobile applications : Collecting patient-reported outcomes, medication adherence data, and facilitating communication … Grade B Useful Resource(s) for improving provider communication with patients who

45. Develop Your Game Plan | The Academy
    integrationacademy.ahrq.gov/products/playbooks/behavioral-health-and-primary-care/planning-for-integration/develop-your-game-plan
    September 01, 2025 - Patient Safety Resource Grade Grade A This resource includes materials to help improve communication

46. Observations from Exemplary Sites | The Academy
    integrationacademy.ahrq.gov/products/playbooks/behavioral-health-and-primary-care/observations-exemplary-sites
    July 01, 2025 - Care Managing the Structure and Timing of Integrated Care Delivery (pg. 75) (PDF - 1.31 MB) (Grade B) Communication

47. What is Integrated Behavioral Health? | The Academy
    integrationacademy.ahrq.gov/about/integrated-behavioral-health
    July 01, 2024 - The advantage is better coordination and communication, while working toward one set of overall health

48. Translating Research Evidence to Daily Practice for Behavioral Health and Primary Care (doc file)
    integrationacademy.ahrq.gov/sites/default/files/2020-07/neil_korsen.docx
    January 01, 2020 - Translating Research Evidence to Daily Practice for Behavioral Health and Primary Care Neil Korsen Transcript AHRQ Academy Video My work for Maine health involves translating research evidence into daily practice. And one of the key things in doing that work is that you have to pay attention to the details and help pe…

49. Patient-Centered Care Plans | The Academy
    integrationacademy.ahrq.gov/products/playbooks/opioid-use-disorder/implement-mat-for-oud/patient-centered-care-plans
    June 01, 2022 - a Shared Care Plan A care plan is a patient-centered health document designed to facilitate communication

50. Avoiding Common Pitfalls | The Academy
    integrationacademy.ahrq.gov/products/playbooks/moud-playbook/avoiding-common-pitfalls
    October 01, 2025 - Don't underestimate the importance of empathetic communication, listening, and relationship building … appreciate cultural and linguistic differences in patients and their families and the need to adapt communication

51. Successfully Integrating Behavioral Health in Primary Care Settings Requires Teamwork (doc file)
    integrationacademy.ahrq.gov/sites/default/files/2020-07/frank_degruy.docx
    January 01, 2020 - Successfully Integrating Behavioral Health in Primary Care Settings Requires Teamwork Frank Degruy Transcript AHRQ Academy Video A successful integrated health care model has at least three members of the team at its core. This would be a primary care clinician, a behavioral health clinician, and a care manager or a c…

52. Telehealth and Behavioral Health Integration | The Academy
    integrationacademy.ahrq.gov/products/topic-briefs/telehealth
    February 01, 2025 - death, and relapses) Collaboration: Practices can use telehealth to support collaboration, including communication … team members; virtual BH education and coaching for patients and families E-consultations; electronic communication … is a strong evidence base supporting the effectiveness of telehealth for: Remote patient monitoring, communication … Building trust and rapport and establishing a patient-provider relationship requires adapting communication … this regulation has been amended (PDF – 70 KB) during the COVID-19 emergency, such as for video communication

53. Teaching Patients: Integrated Ambulatory Care | The Academy
    integrationacademy.ahrq.gov/playbooks/behavioral-health-and-primary-care/implementing-plan/educate-patients-and-families-about-integrated-ambulatory-care
    March 01, 2024 - An official website of the Department of Health & Human Services Search All AHRQ Sites Careers Contact Us Español FAQs Email Updates The Academy Integrating Behavioral Health & Primary Care Expand Navi…

54. What Not To Do | The Academy
    integrationacademy.ahrq.gov/products/playbooks/opioid-use-disorder/what-not-do
    June 01, 2022 - Don’t underestimate the importance of empathetic communication, listening, and relationship building … appreciate cultural and linguistic differences in patients and their families and the need to adapt communication

55. Why Define Integrated Behavioral Health (IBH)? | The Academy
    integrationacademy.ahrq.gov/products/ibh-lexicon
    February 01, 2025 - A definition widely shared in the field enables effective communication and concerted action among clinicians … Such a definition widely shared in the field enables effective communication and concerted effort among

56. How Community Engagement Can Support Whole-Person Primary Care | The Academy
    integrationacademy.ahrq.gov/products/topic-briefs/community-engagement-for-whole-person-care
    February 01, 2025 - Specifically, project staff have learned: Communicating Expectations: Open communication with community … increased trust in the medical system; parents reported increased trust with the pediatric office, communication … The Wright Center has established regular communication and coordination channels with community partners … These approaches are mutually beneficial, and when supported by ongoing collaboration and two-way communication … Use Diverse Engagement Tactics: Use a variety of strategies to facilitate ongoing communication and

57. Journey Toward a Lexicon (pdf file)
    integrationacademy.ahrq.gov/sites/default/files/2020-06/Journey%20Toward%20a%20Lexicon.pdf
    January 01, 2020 - These communication gaps will confuse our network practices and our funding organizations.

58. How AHRQ Grantees Make Work Visible Through Effective Dissemination (pdf file)
    integrationacademy.ahrq.gov/sites/default/files/2021-06/ahrq_academy_flyer_effective_dissemination.pdf
    January 01, 2021 - How AHRQ Grantees Make Work Visible Through Effective Dissemination How AHRQ Grantees Make Work Visible Through Effective Dissemination Effective dissemination requires rethinking traditional forms of communications while considering your message and audience. The Agency for Healthcare Research and Quality (AHR…

59. Deaths from Excessive Alcohol Use Increase Significantly - An AHRQ Initiative Can Help | The Academy
    integrationacademy.ahrq.gov/news-and-events/news/deaths-excessive-alcohol-use-increase-significantly-ahrq-initiative-can-help
    March 13, 2024 - An official website of the Department of Health & Human Services Search All AHRQ Sites Careers Contact Us Español FAQs Email Updates The Academy Integrating Behavioral Health & Primary Care Expand Navi…

60. Person-Centered Care Plans | The Academy
    integrationacademy.ahrq.gov/products/playbooks/moud-playbook/implementing-treatment/person-centered-care
    October 01, 2025 - Shared Care Plan A shared care plan is a person-centered health document designed to facilitate communication