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21. Success Stories | The Academy
    integrationacademy.ahrq.gov/expert-insight/success-stories
    February 01, 2024 - health is co-located in the same building as the primary care team, which allows frequent face-to-face communication … Care managers and mental health professionals are brought in as needed through either face-to-face communication … All information and communication that is stored in the electronic health record is merged into the a … the electronic medical record (EMR) and for those notes to be simultaneously used as a shared form of communication … The EMR systems at MaineHealth feature a flag alert communication tool in which behavioral health and

22. Educating Patients Families & Their Caregivers | The Academy
    integrationacademy.ahrq.gov/products/playbooks/opioid-use-disorder/implement-mat-for-oud/engaging-and-educating-families-and-caregivers
    January 01, 2019 - Use communication styles or strategies that reinforce the program has an open, honest environment free … a patient’s health literacy and tailoring language or materials accordingly can be key to effective communication … appreciate cultural and linguistic differences in patients and their families and the need to adapt communication

23. Pre-Implementation Planning | The Academy
    integrationacademy.ahrq.gov/products/playbooks/moud-playbook/pre-implementation-planning
    June 02, 2025 - Senior leadership (e.g., program director, clinical director, financial lead) can provide direction and communication … ideally to develop collaborative relationships with them so that closed loop referrals with ongoing communication

24. Lexicon for Behavioral Health and Primary Care Integration: Concepts and Definitions Developed by Expert Consensus (pdf file)
    integrationacademy.ahrq.gov/sites/default/files/2020-06/Lexicon.pdf
    January 01, 2020 - A consensus lexicon enables effective communication and concerted action among clinicians, care systems … /coordination Regular communication and coordination, usually via separate systems and workflows, … facilitated and/or clinical workflows that ensure effective communication and coordination. 4. … Domains include finding safe decent care from among the alternatives; communication with professionals … It promotes communication, spontaneous interdependent function and consultation.

25. Care Coordination and Patient Referral Sources | The Academy
    integrationacademy.ahrq.gov/products/playbooks/moud-playbook/implementing-treatment/care-coordination-and-patient-referral-sources
    January 01, 2021 - A well-developed communication and referral system is in place so that essential information is shared … Law) and the Anti-Kickback Statute. 5 Such a discussion could also focus on how to approach ongoing communication … provider follow-up after referral, ideally establishing a closed loop referral process with ongoing communication

26. Build Patient Understanding of Setbacks | The Academy
    integrationacademy.ahrq.gov/products/playbooks/behavioral-health-and-primary-care/implementing-plan/build-patient-understanding-setbacks-and-how-deal-them
    June 01, 2022 - beliefs, learning preferences, literacy, and cultural factors to identify appropriate teaching and communication

27. Comprehensive Diabetes Care: Blood Pressure Control (<140/90 mm Hg) (pdf file)
    integrationacademy.ahrq.gov/sites/default/files/2020-07/Comprehensive_Diabetes_Care_Blood_Pressure.pdf
    January 01, 2020 - Risk Adjustment: No Classification: National Quality Strategy Priorities: Effective Communication

28. Comprehensive Diabetes Care: Hemoglobin A1c (HbA1c) Control (<8.0%) (pdf file)
    integrationacademy.ahrq.gov/sites/default/files/2020-07/HbA1c.pdf
    January 01, 2020 - Risk Adjustment: No Classification: National Quality Strategy Priorities: Effective Communication

29. Integrated Behavioral Health (IBH) Definition | The Academy
    integrationacademy.ahrq.gov/products/ibh-lexicon/functional-definition
    January 01, 2025 - physical space and/or virtual "space" that establishes and maintains the relationships, workflows, communication … Domains include finding safe, decent care from among the alternatives; communication with professionals … It promotes communication, spontaneous interdependent function, and consultation. … go to a different place for part of their care, even if the clinicians are linked by workflows and communication … and roles as a clinician in the context of interdependency; customs (as expressed in workflows) for communication

30. Teaching Patients: Integrated Ambulatory Care | The Academy
    integrationacademy.ahrq.gov/products/playbooks/behavioral-health-and-primary-care/implementing-plan/educate-patients-and-families-about-integrated-care
    January 01, 2024 - and patient experience across numerous initiatives, from redesigning patient materials to enhancing communication

31. Define Your Vision | The Academy
    integrationacademy.ahrq.gov/products/playbooks/behavioral-health-and-primary-care/planning-for-integration/define-your-vision
    January 01, 2024 - Clear, effective communication with all the stakeholders involved may help with this task. … Satisfaction : Integrated behavioral health fosters greater patient engagement and empowerment, improves communication … or psychologist trained in care coordination and brief behavioral health interventions, facilitates communication … and children and adoelscents. 12,51 CoCM remains effective when delivered remotely via telehealth communication … organization or unit culture that may pose risks for patients (e.g., expressed dissatisfaction with communication

32. New Language Accessibility Priorities at HHS | The Academy
    integrationacademy.ahrq.gov/news-and-events/news/new-language-accessibility-priorities-hhs
    August 19, 2024 - An official website of the Department of Health & Human Services Search All AHRQ Sites Careers Contact Us Español FAQs Email Updates The Academy Integrating Behavioral Health & Primary Care Expand Navi…

33. Successfully Integrating Behavioral Health in Primary Care Settings Requires Teamwork | The Academy
    integrationacademy.ahrq.gov/expert-insight/niac-video/10881
    January 01, 2013 - The AHRQ Academy’s Lexicon explains commonly used words in the integrated field to help improve communication

34. Engaging Patients in Treatment for OUD | The Academy
    integrationacademy.ahrq.gov/products/playbooks/moud-playbook/implementing-treatment/engaging-patients-in-treatment
    January 01, 2023 - Use empathic communication, listen without judgement, and use motivational interviewing techniques to … Whatever the staff configuration, strong communication and fostering relationships to build patient engagement … Don't underestimate the importance of empathetic communication, listening, and relationship building

35. Counseling and Other Psychosocial Supports | The Academy
    integrationacademy.ahrq.gov/products/playbooks/moud-playbook/implementing-treatment/counseling-and-other-psychosocial-supports
    January 01, 2025 - Ongoing communication, information sharing, and care coordination take place between medical and mental … working relationships with external providers, a relationship that specifically addresses areas such as communication … progress notes or shared records, the whole care team of internal and external providers will have direct communication … Warm handoffs can help facilitate communication between providers, build relationships, and ensure referrals

36. Medication-Assisted Treatment for Opioid Use Disorder Self-Assessment Checklist (pdf file)
    integrationacademy.ahrq.gov/sites/default/files/2021-02/self-assessment_508_compliant.pdf
    January 01, 2021 - Medical and behavioral health providers work to coordinate care for their patients by supporting ongoing communication … We have established working relationships and communication protocols with external behavioral health

37. Leverage Technology for Integrated Behavioral Health | The Academy
    integrationacademy.ahrq.gov/products/playbooks/behavioral-health-and-primary-care/implementing-plan/leverage-technology-for-ibh
    January 01, 2024 - Leverage secure messaging and communication tools for team-based care : These tools facilitate HIPAA-compliant … direct communication between primary care and behavioral health providers within the same organization … There is a strong evidence base supporting the effectiveness of telehealth for remote monitoring, communication … The EMR facilitates seamless communication between primary care physicians, behavioral health providers … This will make it clear that communication and information-sharing among members of the care team, including

38. Products | The Academy
    integrationacademy.ahrq.gov/products
    June 01, 2022 - health integration as implemented in actual practice settings and develop shared language that helps communication

39. Behavioral Health Challenges Related to COVID-19 | The Academy
    integrationacademy.ahrq.gov/news-and-events/news/behavioral-health-challenges-related-covid-19
    October 30, 2020 - Community-level efforts, including communication strategies, should target those at increased risk for

40. Developing an Implementation Plan | The Academy
    integrationacademy.ahrq.gov/products/playbooks/opioid-use-disorder/plan-integrate-mat-for-oud/developing-implementation-plan
    June 01, 2022 - An official website of the Department of Health & Human Services Search All AHRQ Sites Careers Contact Us Español FAQs Email Updates The Academy Integrating Behavioral Health & Primary Care Expand Navi…