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1. Increasing Access to Medication-Assisted Treatment (MAT) in Rural Primary Care Practices—R18 Grants (pdf file)
   integrationacademy.ahrq.gov/sites/default/files/2021-10/Grant_Summary_PA_0.pdf
   January 01, 2021 - • Communication Breakdown Between Providers: Poor communication between treatment and service providers … The grantee has focused on developing communication plans for participating entities to improve communication

2. Login
   integrationacademy.ahrq.gov/lam/templates/selfService/selfServiceLogin.php?scope=user&name=onc-self-service
   government may monitor, record, and audit your system usage and/or intercept, search and seize any communication … Any communication or data transiting or stored on this system may be disclosed or used for any lawful

3. 2013 IBH Lexicon | The Academy
   integrationacademy.ahrq.gov/products/ibh-lexicon/2013-lexicon
   January 01, 2013 - In this emerging field, it is important to develop shared language that enables communication and collaboration … This consensus Lexicon enables clear communication and action among clinicians, care systems, health … This consensus Lexicon enables clear communication and action among clinicians, care systems, health … This consensus Lexicon enables clear communication and action among clinicians, care systems, health

4. Pennsylvania | The Academy
   integrationacademy.ahrq.gov/about/initiatives/opioid/grantees/pennsylvania
   August 01, 2023 - Communication Breakdown Between Providers: Poor communication between treatment and service providers … The grantee has focused on developing communication plans for participating entities to improve communication … Site liaisons are in contact with sites as needed; most sites engage in at least weekly communication

5. Create Operational System Support Integration | The Academy
   integrationacademy.ahrq.gov/products/playbooks/behavioral-health-and-primary-care/implementing-plan/establish-operational-systems-support-integration
   January 01, 2022 - For example, use similar communication and documentation processes but involve different team configurations … Enhancing patient portals with features that allow for secure communication with providers regarding … Configure the behavioral health provider's schedule so it includes unscheduled time for communication … For remotely based behavioral health providers, establish reliable virtual communication channels and … Streamlined protocols for virtual warm hand-offs, integrated EHR access with communication tools, and

6. Provider- and Practice-Level Competencies for Integrated Behavioral Health in Primary Care: A Literature Review (pdf file)
   integrationacademy.ahrq.gov/sites/default/files/2020-06/AHRQ_AcadLitReview.pdf
   January 01, 2020 - Specifically, good communication and shared understanding and acceptance of integrated care were frequent … Competencies in this area involved communication between primary care physicians and behavioral health … providers; communication between all providers and patients; and the use of styles of communication … Authors stressed that frequent and clear communication between all staff members is very important … Behavioral health providers should embrace the communication style of the primary care physician and

7. Develop a Shared Care Plan | The Academy
   integrationacademy.ahrq.gov/products/playbooks/behavioral-health-and-primary-care/implementing-plan/develop-shared-care-plan
   August 01, 2025 - Plan A shared care plan is a patient-centered health record designed to facilitate communication … This necessitates robust EHR systems with effective communication functionalities. … level of integration possible within their technological and logistical constraints, prioritizing clear communication

8. How Do IBH Practices & Functions Differ? | The Academy
   integrationacademy.ahrq.gov/products/ibh-lexicon/practice-differences
   July 01, 2024 - Regular communication and coordination Regular communication and coordination, usually via separate systems … Full collaboration and integration Fully shared treatment plans and documentation, regular communication … , shared clinical workflows and medical record, with automated tools that ensure effective communication … The practice should provide clarification and conduct personalized communication to raise awareness of … Level of practice operations reliability and consistency Non-systematic Referral, communication, and

9. Enhance Well Being of Healthcare Workers COVID | The Academy
   integrationacademy.ahrq.gov/news-and-events/news/covid-19-institutional-strategies-enhance-well-being-healthcare-workers
   June 26, 2020 - optimistic vision and realistic plan; takes decisive action; and facilitates open, honest, and frequent communication … COVID-19: Peer support and crisis communication strategies to promote institutional resilience.

10. Integrating Behavioral Health & Primary Care| AHRQ Academy
    integrationacademy.ahrq.gov/
    August 11, 2025 - It enables clear communication and action among multiple stakeholders working for effective, widespread … health integration as implemented in actual practice settings and develop shared language that helps communication

11. Executive Summary - Lexicon for Behavioral Health and Primary Care Integration Concepts and Definitions Developed by Expert Consensus (pdf file)
    integrationacademy.ahrq.gov/sites/default/files/2020-06/Lexicon_ExecSummary.pdf
    January 01, 2020 - A consensus lexicon enables effective communication and concerted action among clinicians, care systems … “a set of working relationships and workflows between clinicians in separate spaces that achieves communication … /coordination Regular communication and coordination, usually via separate systems and workflows, … extent Full collaboration/integration Fully shared treatment plans and documentation, regular communication … facilitated and/or clinical workflows that ensure effective communication and coordination. 4.

12. Engaging Patient Opioid Use Disorder Treatment | The Academy
    integrationacademy.ahrq.gov/products/playbooks/opioid-use-disorder/implement-mat-for-oud/engaging-patients-oud-treatment
    June 01, 2022 - Relationships and communication are essential to engagement and retention in treatment. … Don’t underestimate the importance of empathetic communication, listening, and relationship building

13. Clinicians | The Academy
    integrationacademy.ahrq.gov/about/integrated-behavioral-health/clinicians
    September 01, 2024 - The clinician role also needs improved communication, collaboration, and care coordination with the other … an understanding of roles, responsibilities, values, and ethics for interprofessional practice and communication

14. Integrating Behavioral Health & Primary Care| AHRQ Academy
    integrationacademy.ahrq.gov/
    January 01, 2013 - It enables clear communication and action among multiple stakeholders working for effective, widespread … health integration as implemented in actual practice settings and develop shared language that helps communication

15. Engaging and Educating Patients and Families | The Academy
    integrationacademy.ahrq.gov/products/playbooks/moud-playbook/implementing-treatment/engaging-and-educating
    January 01, 2024 - Use communication styles or strategies that demonstrate that the program has an open, honest environment … a patient's health literacy and tailoring language or materials accordingly can be key to effective communication … appreciate cultural and linguistic differences in patients and their families and the need to adapt communication

16. Referrals and Care Coordination | The Academy
    integrationacademy.ahrq.gov/products/playbooks/opioid-use-disorder/implement-mat-for-oud/referrals-and-care-coordination
    December 01, 2023 - A well-developed communication and referral system is in place so that essential information is shared … Practices should plan how to coordinate: Communication across the care team, Referrals to and information … hospital and have an open discussion about the services the program offers and how to approach ongoing communication

17. Build Culture of IBH by Obtaining Expertise | The Academy
    integrationacademy.ahrq.gov/products/playbooks/behavioral-health-and-primary-care/implementing-plan/obtain-behavioral-health-expertise-and-build-culture-integration
    August 01, 2025 - Consider the behavioral health provider's comfort and experience with properly using virtual communication … Communication with other members of the care team. … empirically-identified core competencies might work well in a primary care setting: 1 Interpersonal Communication … Encourage bidirectional feedback and communication between the behavioral health providers and the care … Regular communication and ongoing training during implementation are essential.

18. Importance of a Solid Collaborative Care Team in Primary Care Clinics - Part 1 (doc file)
    integrationacademy.ahrq.gov/sites/default/files/2020-07/mac_baird.docx
    January 01, 2020 - experience a well- organized team they have effective handoffs with excellent and highly efficient communication

19. Health IT | The Academy
    integrationacademy.ahrq.gov/about/integrated-behavioral-health/health-it
    June 01, 2024 - e.g., patient is with primary care clinician, behavioral health clinician, referral status), Support communication

20. Behavioral-Developmental Health Screening and Response for Adolescents (Ages 12-17) in Pediatric Primary Care | The Academy
    integrationacademy.ahrq.gov/products/topic-briefs/pediatrics-topic-brief-ages-12-17
    July 01, 2025 - Offering to facilitate communication between adolescent patients and their parents/caregivers to discuss … Building resiliency and addressing emotional regulation, stress management, coping skills, communication … Providing education and resources to parents/caregivers on adolescent development, communication, and … Ensuring seamless communication and information sharing among all care team members, particularly warm … The Role of Communication Technology in Adolescent Relationships and Identity Development.