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261. Preventing Medication Errors Among Children With Chronic Conditions in Outpatient and Home Settings | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/funding/grantee-profiles/grtprofile-walsh.html
     October 01, 2023 - In general, failures in communication about changes in medication doses were common, and one in four … Walsh concluded that specific improvements were necessary to address communication with and among caregivers … Walsh’s most current AHRQ project, Re-Engineering Patient and Family Communication to Improve Diagnostic … intervention to improve diagnostic safety for use in the outpatient setting that currently supports communication

262. Mod4-Event-Checklist (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module4/mod4-event-checklist.pdf
     April 01, 2016 - The Communication and Optimal Resolution Toolkit (CANDOR) Response Team or designee, unless otherwise … CANDOR Event Checklist Communication and Optimal Resolution Toolkit CANDOR Process Steps Event Report … ■ Prepare strategy for ongoing communication with key stakeholders and patient/family.

263. Improving Patient Safety in Hospitals: A Resource List for Users of the AHRQ Hospital Survey on Patient Safety Culture (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalresourcelist.pdf
     January 01, 2019 - Feedback and Communication About Error .............................................................. … Communication Openness............................................................................... … Feedback and Communication About Error 1. … Communication Openness 1. … Feedback and Communication About Error Composite 6. Communication Openness Composite 7.

264. Resources | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/questions/resources/index.html
     November 01, 2020 - Glossary News Articles Research on Patient-Clinician Communication … Shareable Resources Medical Journal Print Ad (with PDF ) Discover ways to encourage two-way communication … Research on Patient-Clinician Communication A bibliography of articles published in peer-reviewed journals

265. How To Implement the Fall Prevention Program in Your Organization
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module4/module4_slides_best-practices.pptx
     November 20, 2014 - during the implementation process (may be temporary) Ideally, one champion per shift, per unit ‹#› Communication … patients and their families Among unit staff, the Implementation Team, and senior management ‹#› Communication … During Implementation Develop a communication process to share information about the effectiveness of … Members of the Unit Team   Unit Champion   Organizing the Prevention Work Identify paths of ongoing communication

266. TeamSTEPPS Implementation: Strategies for Success
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2013-materials/teamstepps-monthly-webinar-august2013.pptx
     January 01, 2013 - Dimension Improvement from 2007 to 2009 Improvement from 2009 to 2010 Improvement from 2007 to 2011 Communication … / Openness + 1% + 6.7% +6.8% Feedback and Communication about Error + 4% + 5.3% +10.3% Frequency of … ‹#› TeamSTEPPS TeamSTEPPS Implementation HSOPSC 2009-2011 AHRQ Question Improvement Communication … Openness 3.3% Feedback and Communication about Error 6.8% Frequency of Events Reported 10.5% Hospital

267. PowerPoint Presentation
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/ts-obc-webinar-052317.pptx
     January 01, 2017 - TeamSTEPPS is an evidence-base communication toolkit to improve performance across the health care delivery … Real Life examples – locked in on your computer, cell phone, personal conversations 14 Effective Communication … and Difficult Conversations Effective Communication: Complete, clear, concise, and timely “Be brave … Implementation STEPP #1: Team Building & Defining Current State STEPP #2: Situational Awareness & Effective Communication

268. Teams Saving Brains One Minute at a Time
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/teamstepps-webinar-041217.pptx
     January 01, 2017 - simulation center Roles and Responsibilities – lack of clarity No formal team leader Teamwork and communication … team after each in situ session Exposed opportunities for improvement Revealed gaps in teamwork and communication … changes to the stroke code process i.e. team neuro exam at bedside to assess for changes, closed loop communication … TEAMSTEPPS 05.2 Slide ‹#› April TeamSTEPPS Monthly Webinar 23 Ongoing Training Teamwork and communication

269. CANDOR Acknowledgments (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/candor-acknowledgments.pdf
     September 14, 2017 - CANDOR Acknowledgments CANDOR ACKNOWLEDGMENTS Acknowledgments The Communication and Optimal … , to develop a customizable toolkit for national distribution to guide hospitals in implementing a communication … Lambert, Ph.D., formerly with the University of Illinois-Chicago and now Professor in School of Communication … J.D., formerly with University of Illinois Chicago and now Director, Center for Open and Honest Communication

270. Slide 1 (ppt file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/simulation/simslides-update-62819.ppt
     January 30, 2006 - CUS to advocate for a patient in labor experiencing frequent, strong contractions Example Objective Communication … information from EMS/rescue team Leadership Team leader advocates a plan based on known information Communication … Cross monitors fellow team members Applies the STEP process when monitoring the situation Fosters communication … Uses the Two-Challenge rule, CUS, and DESC script to resolve conflict Collaborates with team members Communication … 6 x x Graphic Rating Scale TEAMSTEPPS 05.2 Mod 1 05.2 Page * Page * Simulation Communication

271. Section 2: Why Improve Patient Experience? | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/quality-improvement/improvement-guide/2-why-improve/index.html
     February 01, 2020 - years, continues to explore requiring medical boards to use patient experience measures to assess the communication … report positive interactions with their providers. 2 Patients' experiences with care, particularly communication … Physician communication and patient adherence to treatment: A meta-analysis. … Effective physician-patient communication and health outcomes: A review. … Physician-patient communication: The relationship with malpractice claims among primary care physicians

272. CAHPS Emergency Department Survey | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/surveys-guidance/ed-cahps/index.html
     December 01, 2023 - Communication about medicines. Information about test results. Interactions with nurses. … Communication about Medications. Communication about Follow-up.

273. Community Pharmacy Survey on Patient Safety Culture: 2019 User Database Report (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/2019-pharmacy-sops-database-report-appendix.pdf
     January 01, 2019 - Communication Openness 91% 87% 84% 3. Communication About Mistakes 91% 87% 80% 4. … Communication About Prescriptions Across Shifts 1. … Communication Openness 86% 87% 87% 87% 3. Communication About Mistakes 87% 85% 86% 84% 4. … Communication Openness 93% 81% 84% 90% 3. Communication About Mistakes 87% 83% 85% 85% 4. … Communication Openness 91% 85% 85% 83% 88% 89% 3.

274. SDOH and Health Systems Research | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/sdoh/health-systems-research.html
     December 01, 2022 - Patient-provider communication disparities by limited English proficiency (LEP): trends from the U.S. … AHRQ researchers found that before 2010 patient-provider communication was getting worse among LEP individuals … and disparities in patient-provider communication were widening. … After 2010, patient-provider communication improved for LEP individuals and language disparities by English

275. Major Hospital Quality Measurement Sets | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/talkingquality/measures/setting/hospitals/measurement-sets.html
     February 01, 2023 - HCAHPS addresses critical aspects of the hospital experience, including: Communication with doctors … Communication about medicines. … important to children and their parents/guardians; the 16 measures cover the following four topics: Communication … Communication with the child. Attention to safety and comfort. Hospital environment.

276. Designing Innovative Health Information Technology to Reduce Healthcare Disparities | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/funding/grantee-profiles/grtprofile-valdez.html
     June 01, 2022 - Consumer health IT applications can facilitate patients' communication about their health with their … “In the context of health information communication, culture can influence the composition of one’s social … types of health information that one shares with others, the reasons for such sharing, and the modes of communication … challenges that people with disabilities face when using existing health IT solutions for health information communication

277. Racial and Ethnic Minorities | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/topics/racial-ethnic-minorities.html
     March 23, 2023 - may be attributable to such healthcare-related risk factors as provider biases, poor provider-patient communication … found that Asian Americans, including Asian ethnic-groups, reported lower rates of patient-provider communication … Cancer/health communication and breast/cervical cancer screening among Asian Americans and five Asian … Recent Research Studies African American patient-provider communication about glaucoma vision

278. Use the Teach-Back Method: Tool 5 | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/health-literacy/improve/precautions/tool5.html
     February 01, 2024 - Literacy Assessment Quiz Role Playing Ideas Communicate Clearly: Tool 4 Key Strategies for Clear Communication … Communication Self-Assessment Communication Observation Form Plain Language Words Use the Teach-Back … TIP Clinicians are often worried that they do not have time to use clear communication strategies. … There is also a teach-back question on the Communication Observation Form .

279. Morningbriefing (doc file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/morningbriefing.doc
     August 07, 2012 - Conducting a Morning Briefing Problem statement: Physicians can improve communication with nursing staff … is a dialogue between two or more people using concise and relevant information to promote effective communication

280. Adaptation, Education and Motivation: Improving Evidence-Based Medication Adherence Among Adults With Type 2 Diabetes (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/clinicians-providers/iadapt/mayberry.pdf
     December 19, 2014 - awareness of diabetes self-management (including diabetes self- management classes); and doctor-patient communication … treatment intensification. 2) Increase medication knowledge and awareness. 3) Improve provider-patient communication