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  1. healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2015-materials/teamstepps-monthly-webinar-oct2015.pptx
    January 01, 2015 - Yet, I didn’t have a single class that taught me communication and teamwork skills— something I need … Slide ‹#› ADN Program-Level 1 LEVEL TS MODULES TOOLS APPLICATION 1 Introduction Team Structure Communication … Brief: IPASS Baton Huddle Debrief Paper Chain Patient Safety Risk Observations requiring team communication … Pre-Conference Updates Post-Conference 1 Communication I PASS the Baton Call Out SBAR Simulation … TeamSTEPPS® TeamSTEPPS & Nursing Education Slide ‹#› LEVEL TS MODULES TOOLS APPLICATION 2 2 Communication
  2. healthcare411.ahrq.gov/patient-safety/resources/learning-lab/ehrll-long-desc.html
    April 01, 2022 - learning lab was to enhance capacity for innovation and develop highly reliable systems that address communication … Reliable communication and coordination systems between primary and home health care providers for patients … [Internal Communication]: AHRQ. p. 1-9. Atkinson MK, et al. … [Internal Communication]: AHRQ. p. 1-9. Berry JG, et al.
  3. healthcare411.ahrq.gov/news/newsroom/case-studies/cquips1402.html
    January 01, 2014 - For example, survey results in 2009 about feedback and communication of errors prompted St. … Jude to put into place a variety of methods to improve communication about events, including new summaries … The project significantly reduced the number of cases of poor handoff communication among physicians. … These dimensions include nonpunitive response to error, communication openness, hospital management support … for patient safety, and feedback and communication about errors.
  4. healthcare411.ahrq.gov/cahps/surveys-guidance/hospital/about/child_hp_survey.html
    February 01, 2024 - The measures are listed below, organized by topic: Communication with Parent Communication between … you and your child’s nurses (composite measure) Communication between you and your child’s doctors … (composite measure) Communication about your child’s medicines (composite measure) Keeping you informed … measure) Keeping you informed about your child’s care in the Emergency Room (single-item measure) Communication
  5. healthcare411.ahrq.gov/teamstepps/lep/traintrainers/lepigstafftrain.html
    October 01, 2020 - Identify and raise patient communication issues. … To raise communication issues. … Briefs are a communication and team tool for planning purposes. … This technique can be most useful for interpreters, who can use the teach-back to correct any misinformation … or missed communication.
  6. healthcare411.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module1/mod1-facguide.html
    March 01, 2017 - Slide 11: Teamwork and Communication Say: In the Teamwork and Communication module, we will— … List barriers to effective teamwork and communication. … Explain solutions to the barriers using communication tools. … Train teams to use teamwork and communication tools. … The Teamwork and Communication module also contains useful, structured communication tools, including
  7. healthcare411.ahrq.gov/teamstepps/lep/hospitalguide/lephospitalguide.html
    December 01, 2012 - To Foster Safety for LEP Patients: TeamSTEPPS® Slide 21: Improving Team Communication To Foster Safety … Communication problems are the most frequent.root cause of serious patient safety events reported to … These standards emphasize effective communication, cultural competence, and patient-centered care as … Train staff on team communication, use of interpreter services, cultural competency, and advocacy by … Utilize TeamSTEPPS structured communication skills to identify and raise patient communication issues
  8. healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops_101_webcast-2022-gray.pdf
    January 01, 2022 - assistance and resources available 15 Areas of Patient Safety Culture Assessed Across SOPS Surveys • Communication … About Error • Communication Openness • Organizational Learning – Continuous Improvement • Overall … health IT affects patient safety, including: − EHR system training − EHR support and communication … Supplemental Item Set • For medical offices ► Focus on − The diagnostic process − Accurate diagnoses − Communication
  9. healthcare411.ahrq.gov/teamstepps/rrs/rrs_slides/rrsslides.html
    July 01, 2018 - and the Agency for Healthcare Research and Quality (AHRQ) to improve institutional collaboration and communication … the triangle and point through the Patient Care Team circle to the Skills blocks entitled Leadership, Communication … Text in box reads:) Communication Tools/Strategies: SBA RRS Activation (32 sec.) … (Points to second text box, which reads: ) Leadership, Situation Monitoring, Mutual Support, CommunicationCommunication Tools/Strategies Handoffs SBAR I PASS the BATON   Patient Disposition (1 min.
  10. healthcare411.ahrq.gov/teamstepps-program/resources/patient/index.html
    June 01, 2023 - TeamSTEPPS Patient Video: Tara (7:15) Tara, a patient, discusses the impact that verbal and nonverbal communication … how positive teamwork in a cardiac rehabilitation program helped restore his health, and how specific communication … tools such as SBAR (Situation, Background, Assessment, Recommendation) foster effective communication
  11. healthcare411.ahrq.gov/sites/default/files/wysiwyg/topics/fed-IWG-dxsafety-Nov19mtg.pdf
    November 15, 2019 - researchers on implementing a national initiative that uses a metric for timeliness of test results communicationCommunication initiatives since communication is a key component of many diagnostic issues; 2.
  12. healthcare411.ahrq.gov/tools/index.html?page=3
    September 01, 2012 - TeamSTEPPS is a customizable program to improve patient safety by training clinicians in teamwork and communication … The TeamSTEPPS 3.0 curriculum is composed of Introduction, four Modules (Communication, Team Leadership … for Engaging Patients To Improve Diagnostic Safety This toolkit is designed to promote enhanced communication … Perinatal Safety This toolkit helps hospital labor and delivery units improve patient safety, team communication … and their newborns with an aim of decreasing maternal and neonatal adverse events resulting from poor communication
  13. healthcare411.ahrq.gov/es/tools/index.html?page=3
    September 01, 2012 - TeamSTEPPS is a customizable program to improve patient safety by training clinicians in teamwork and communication … The TeamSTEPPS 3.0 curriculum is composed of Introduction, four Modules (Communication, Team Leadership … for Engaging Patients To Improve Diagnostic Safety This toolkit is designed to promote enhanced communication … Perinatal Safety This toolkit helps hospital labor and delivery units improve patient safety, team communication … and their newborns with an aim of decreasing maternal and neonatal adverse events resulting from poor communication
  14. healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/rapid-response/rapidresponse.pptx
    October 01, 2017 - between primary care team and rapid responders communication with patient/family use of briefings, … Have situational awareness during rapid response events Use SBAR, callouts, huddles, and closed-loop communicationCommunication is continuous, valued and expected. … Family Engagement Unit approach incorporates— mechanisms for patient activation of a rapid response communication … Support implementation of unit rapid response system through: Staff training/communication Simulation
  15. healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/community-pharmacy/pharmacy-resources.pdf
    May 01, 2023 - Communication About Prescriptions Across Shifts 7 Composite Measure 8. … Communication Openness 1. … Communication About Mistakes 1. … Communication Openness 1. … Communication About Prescriptions Across Shifts Composite Measure 8.
  16. healthcare411.ahrq.gov/news/newsletters/e-newsletter/881.html
    September 01, 2023 - TeamSTEPPS® Tool for Diagnosis Reliably Assesses Teamwork and Communication . … TeamSTEPPS® Tool for Diagnosis Reliably Assesses Teamwork and Communication An AHRQ-funded study published … of 360 health professionals at nine healthcare systems, researchers assessed diagnostic teamwork and communication … in five critical teamwork domains: structure, communication, leadership support, situation monitoring … Their evaluation demonstrated the TAT is a reliable and valid instrument for assessing teamwork and communication
  17. healthcare411.ahrq.gov/patient-safety/settings/emergency-dept/index.html
    November 01, 2023 - The Uncertainty Communication Toolkit  gives healthcare providers a standardized approach to establish … competency in communication of diagnostic uncertainty with patients being discharged from the emergency … simulation-based training to teach emergency medicine physicians to achieve competency on the Uncertainty Communication
  18. healthcare411.ahrq.gov/teamstepps/instructor/reference/teamattitudesmanual.html
    April 01, 2017 - , individual attitudes toward team structure, leadership, mutual support, situation monitoring, and communication … Among the final items, four are reverse coded: three in mutual support and one in communication. iii … The T-TAQ reverse-coded items are mutual support items 20, 21, 24, and communication item 30. … Communication Strongly Disagree Disagree Neutral Agree Strongly Agree 25. … Poor communication is the most common cause of reported errors.           27.
  19. healthcare411.ahrq.gov/teamstepps-program/evidence-base/research.html
    June 01, 2023 - SBAR improves nurse-physician communication and reduces unexpected death: A pre and post intervention … SBAR: a shared mental model for improving communication between clinicians.   … SBAR: A shared mental model for improving communication in the ICU using daily goals.   … Clinical team training and a structured handoff tool to improve teamwork, communication, and patient
  20. healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teachback-module-accessible.pdf
    January 01, 2013 -  Both verbal and nonverbal cues can help with communication. …  Visual aids can support communication. … Discrepant perceptions about end-of-life communication: a systematic review. … Physician communication and patient adherence to treatment: a meta-analysis. … Teaching about health literacy and clear communication.

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