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  1. digital.ahrq.gov/health-it-tools-and-resources/workflow-assessment-health-it-toolkit/research/shachak-et-al-2009
    January 01, 2009 - EMR use interfered with patient-doctor communication. … Computer mastery and enhanced physicians' communication skills also helped. … the spatial organization of physicians' offices and by enhancing physicians' computer and communication … "The computer interferes with communication, no doubt. … " "92% [of study participants] felt EMR use disturbed communication with their patients."
  2. digital.ahrq.gov/ahrq-funded-projects/scalable-digital-communication-intervention-support-older-adults-and-care
    January 01, 2024 - Scalable Digital Communication Intervention to Support Older Adults and Care Partners Transitioning Home … Providing patients with timely post-discharge information and interdisciplinary communication can reduce … The specific aims of the research are as follows: Define the unmet education and communication needs … A digital communication intervention to support older adults and their care partners transitioning home … Project Name: Scalable Digital Communication Intervention to Support Older Adults and Care Partners
  3. digital.ahrq.gov/ahrq-funded-projects/using-information-technology-patient-centered-communication-and-decisionmaking
    January 01, 2023 - Using Information Technology for Patient-Centered Communication and Decisionmaking about Medications … Using Information Technology for Patient-Centered Communication and Decisionmaking about Medications … - 2011 Using Information Technology for Patient-Centered Communication and Decisionmaking about … Prescribing Population: Adults , Patient Using Information Technology for Patient-Centered Communication … Using Information Technology for Patient-Centered Communication and Decisionmaking about Medications
  4. digital.ahrq.gov/program-overview/research-stories/closing-communication-gap-between-prescribers-and-pharmacists
    January 01, 2023 - Closing the Communication Gap Between Prescribers and Pharmacists to Decrease Medication Safety Risks … Communication of medication discontinuation between prescribers and pharmacies is critical to medication … Communication is key to ensuring medication safety CancelRx is an e-prescribing tool that electronically … “Realizing that there was a gap in communication between me—as a prescriber—and pharmacy staff was a … motivating factor [to implement CancelRx] with the ultimate goals of improving communication and ensuring
  5. digital.ahrq.gov/ahrq-funded-projects/first-do-no-harm-using-health-information-technology-reduce-use-preventive
    January 01, 2023 - together experts in clinical preventive services, health information technology, bioinformatics, health communication … and medical ethics to address the issue of how health information technology can be used to improve communication … Topics for future research were identified by participants in six key areas: Improve communication about … Develop community-based communication interventions. … Engage Health IT Develop tailored communication programs tied to EHRs that help clinicians make personalized
  6. digital.ahrq.gov/principal-investigator/zhu-xi
    January 01, 2024 - Investigator Zhu, Xi Project Name Connected Cancer Care: Electronic Health Record Communication … Networks in Virtual Cancer Care Teams Connected Cancer Care: EHR Communication … Connected Cancer Care: EHR Communication Networks in Virtual Cancer Care Teams - Final Report. … Investigator Zhu, Xi Project Name Connected Cancer Care: Electronic Health Record Communication … Virtual Cancer Care Teams Connected Cancer Care: Electronic Health Record Communication
  7. digital.ahrq.gov/events/national-web-conference-practical-models-improve-patient-clinician-communication-using-health
    January 01, 2023 - A National Web Conference on Practical Models to Improve Patient-Clinician Communication Using Health … used to support the delivery of patient-centered care by supporting more effective patient-clinician communication … Objectives: Describe how use of an interactive voice response system can impact patient-clinician communication … Discuss how use of a low literacy multimedia information system can enhance the quality of communication … Identify health IT strategies that impact medication management through enhanced patient-clinician communication
  8. digital.ahrq.gov/sites/default/files/docs/patient-clinician-communication-slides-121812.pdf
    January 01, 2020 - A National Web Conference on Practical Models to Improve Patient-Clinician Communication Using Health … IT A National Web Conference on Practical Models to Improve Patient-Clinician Communication Using … in health care delivery *(Kreps et al., 2003) Communication in Health Care Delivery  Many … Doctor-patient communication 5. … item Satisfaction with Communication Sample PRO item Sample PRO item Satisfaction with Communication
  9. digital.ahrq.gov/sites/default/files/docs/page/2006WakefieldHalbeslebenWard_051311comp.pdf
    June 16, 2021 -  Inter-Provider Communication  Inter-Organizational Communication  Work Life  Improved Care … (PP), Inter-Provider Communication (IP), Inter- Organizational Communication (IO), Worklife Changes … Communication (2 items, pre α = .83, post α = .83)  “Communication when patients are transferred to … IP = Inter-Provider Communication IO = Inter- Organizational Communication WL = Work Life IC = … IP = Inter-Provider Communication IO = Inter- Organizational Communication WL = Work Life IC =
  10. digital.ahrq.gov/ahrq-funded-projects/past-initiatives/transforming-healthcare-quality-through-health-it/hands-care-plan-tool-seeks
    January 01, 2023 - HANDS Care Plan Tool Seeks to Improve Nurse Communication at Handoff in AHRQ-Funded Study … Communication at handoff is far from standardized. … The next step: using HANDS to guide communication at handoff. … But standardizing communication around patient care is an entirely different -- and much more complex … "We didn't think that the communication part would be so difficult," says Tschannen.
  11. digital.ahrq.gov/2020-year-review/research-summary/improving-care-transitions-hospitalized-patients-pharmacy-integrated-transitions-program
    January 01, 2020 - a pharmacist to monitor patient medications during the transition may improve care coordination and communication … The lack of coordination and effective communication tools between medical professionals at each facility … She wants to improve the care coordination and communication throughout the transition process to ensure … hospital-based pharmacists to reconcile medications at hospital discharge, along with providing teleconference communication
  12. digital.ahrq.gov/sites/default/files/docs/resource/Joanne_Pohl_IQHIT_Q1_Communications_Tracking_Tool.pdf
    June 16, 2021 - Maintain log of phone and face to face communications: Date Communication type (e.g.: Face to
  13. digital.ahrq.gov/sites/default/files/docs/survey/provider-experiences-patients-email.pdf
    February 05, 2008 - Provider Experiences With And Perceptions Of Current Patients’ Use Of Email Communication With Their … Doctor Provider Experiences with and Perceptions of Current Patients' Use of Email Communication with … with their doctor In an effort to improve patients’ communication with their health care providers … Regarding the content of email communication with your patients, please indicate the frequency with … Improve the timeliness of communication with patients [ ] [ ] [ ] [ ] [ ] d.
  14. digital.ahrq.gov/sites/default/files/docs/library/d06750.pdf
    August 30, 2006 - Information Security: The Centers for Medicare & Medicaid Services Needs to Improve Controls over Key CommunicationCommunication Network Interconnections www.gao.gov/cgi-bin/getrpt?GAO-06-750. … Figure 1: Communication Network Interconnections The communication network transmits Medicare claims … The communication network does not house either Medicare or Medicaid data. … Our review of the communication network revealed weaknesses in each of these areas.
  15. digital.ahrq.gov/ahrq-funded-projects/electronic-health-record-solutions-accurate-reporting-data-interprofessional
    January 01, 2023 - details Close Project Description Publications The issue of communication … This research identified the data domains at greatest risk for communication errors during ICU rounds … The research was conducted with a comprehensive real-world audit of ICU rounds, a national survey of communication … specific aims of the research were: Determine frequency of and the factors responsible for data communication … ICU audit and simulations that a high frequency of lab data was omitted from rounds with resultant communication
  16. digital.ahrq.gov/health-it-tools-and-resources/workflow-assessment-health-it-toolkit/research/arar-nh-et-al-2005
    January 01, 2005 - The analysis focused on three aspects of medication communication: (1) process of care: practices by … CONCLUSIONS: EMR facilitated content and process of communication regarding medications during outpatient … describe the effect of prescription data availability via an EMR on the content of patient-physician communication … It provides a method of communication between different providers by compiling comprehensive lists of … and content analysis of the videotaped encounters showed that EMR use facilitated patient-physician communication
  17. digital.ahrq.gov/sites/default/files/docs/page/2006Rosati_052411comp.pdf
    June 05, 2006 - e-transitions: Improving the Transition to Home Health Care Using an Electronic Communication System … and Patients e-transitions: Improving the Transition to Home Health Care Using an Electronic Communication … Promote evidence-based patient care – Increase physician participation in the plan of care – Enhance communication … Transitions Getting the Data from the Hospital EMR or Physician’s Office to the HHA Enhancing the Communication … Data Communication�Continuum of Care Record (CCR) Components of the CCR Body of CCR Home Page Physician
  18. digital.ahrq.gov/ahrq-funded-projects/supporting-continuity-care-poisonings-electronic-information-exchange/annual-summary/2012
    January 01, 2012 - In these high-volume and often chaotic settings, reliance on verbal communication increases the potential … improve continuity of care for poisonings, reduce time-to-treatment and medical errors, facilitate communication … all calls to and from PCCs are routinely recorded and archived, the team was able to analyze actual communication … Another manuscript – Inefficiencies and vulnerabilities of telephone based communication between U.S. … Findings: The process diagrams revealed that the current process is dependent upon verbal telephone communication
  19. digital.ahrq.gov/sites/default/files/docs/citation/teahm_study_action_final061511comp.pdf
    June 01, 2011 - Communication-Focused Technologies: Technologies for Enhancing Access to Health Management Communication-Focused … Communication-Focused Technologies: Technologies for Enhancing Access to Health Management—Final Report … This project was one of three task order contracts awarded under the Communication- Focused Technologies … Of particular interest were projects that made innovative use of communication-based technologies, were … Primary Care Physicians • Securing a direct line of communication with physicians was challenging.
  20. digital.ahrq.gov/health-it-tools-and-resources/workflow-assessment-health-it-toolkit/research/hsu-j-et-al-2005-health
    January 01, 2005 - al. 2005 "Health information technology and physician-patient interactions: impact of computers on communication … Health information technology and physician-patient interactions: impact of computers on communication … 2.22), as did satisfaction with physicians' familiarity with patients (OR = 1.60, 95% CI: 1.01-2.52), communication … were no significant changes in patient satisfaction with comprehension of self-care responsibilities, communication … There were no significant differences in patient satisfaction regarding communication about psychosocial

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