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  1. digital.ahrq.gov/health-it-tools-and-resources/workflow-assessment-health-it-toolkit/research/balas-e-et-al-1997
    January 01, 1997 - Balas E et al. 1997 "Electronic communication with patients: evaluation of distance medicine technology … Electronic communication with patients: evaluation of distance medicine technology. … Distance technology applications were described in 6 categories: computerized communication, telephone … -Of 80 eligible clinical trials, 61 (76%) analyzed provider-initiated communication with patients and … that application of telemedicine should not be limited to physician-to-physician communication."
  2. digital.ahrq.gov/principal-investigator/wolf-michael
    January 01, 2023 - Investigator Wolf, Michael Project Name Using Information Technology for Patient-Centered Communication … Investigator Wolf, Michael Project Name Using Information Technology for Patient-Centered Communication … Decisionmaking about Medications Using Information Technology for Patient-Centered Communication … Using Information Technology for Patient-Centered Communication and Decisionmaking about Medications … Investigator Wolf, Michael Project Name Using Information Technology for Patient-Centered Communication
  3. digital.ahrq.gov/health-it-tools-and-resources/workflow-assessment-health-it-toolkit/research/shachak-et-al-2009
    January 01, 2009 - EMR use interfered with patient-doctor communication. … Computer mastery and enhanced physicians' communication skills also helped. … the spatial organization of physicians' offices and by enhancing physicians' computer and communication … "The computer interferes with communication, no doubt. … " "92% [of study participants] felt EMR use disturbed communication with their patients."
  4. digital.ahrq.gov/ahrq-funded-projects/scalable-digital-communication-intervention-support-older-adults-and-care
    January 01, 2024 - Scalable Digital Communication Intervention to Support Older Adults and Care Partners Transitioning Home … Providing patients with timely post-discharge information and interdisciplinary communication can reduce … The specific aims of the research are as follows: Define the unmet education and communication needs … A digital communication intervention to support older adults and their care partners transitioning home … Project Name: Scalable Digital Communication Intervention to Support Older Adults and Care Partners
  5. digital.ahrq.gov/ahrq-funded-projects/using-information-technology-patient-centered-communication-and-decisionmaking
    January 01, 2023 - Using Information Technology for Patient-Centered Communication and Decisionmaking about Medications … Using Information Technology for Patient-Centered Communication and Decisionmaking about Medications … - 2011 Using Information Technology for Patient-Centered Communication and Decisionmaking about … Prescribing Population: Adults , Patient Using Information Technology for Patient-Centered Communication … Using Information Technology for Patient-Centered Communication and Decisionmaking about Medications
  6. digital.ahrq.gov/program-overview/research-stories/closing-communication-gap-between-prescribers-and-pharmacists
    January 01, 2023 - Closing the Communication Gap Between Prescribers and Pharmacists to Decrease Medication Safety Risks … Communication of medication discontinuation between prescribers and pharmacies is critical to medication … Communication is key to ensuring medication safety CancelRx is an e-prescribing tool that electronically … “Realizing that there was a gap in communication between me—as a prescriber—and pharmacy staff was a … motivating factor [to implement CancelRx] with the ultimate goals of improving communication and ensuring
  7. digital.ahrq.gov/principal-investigator/zhu-xi
    January 01, 2024 - Investigator Zhu, Xi Project Name Connected Cancer Care: Electronic Health Record Communication … Networks in Virtual Cancer Care Teams Connected Cancer Care: EHR Communication … Connected Cancer Care: EHR Communication Networks in Virtual Cancer Care Teams - Final Report. … Investigator Zhu, Xi Project Name Connected Cancer Care: Electronic Health Record Communication … Virtual Cancer Care Teams Connected Cancer Care: Electronic Health Record Communication
  8. digital.ahrq.gov/ahrq-funded-projects/first-do-no-harm-using-health-information-technology-reduce-use-preventive
    January 01, 2023 - together experts in clinical preventive services, health information technology, bioinformatics, health communication … and medical ethics to address the issue of how health information technology can be used to improve communication … Topics for future research were identified by participants in six key areas: Improve communication about … Develop community-based communication interventions. … Engage Health IT Develop tailored communication programs tied to EHRs that help clinicians make personalized
  9. digital.ahrq.gov/ahrq-funded-projects/enhanced-handoffs-echo
    January 01, 2025 - sociotechnical intervention for postoperative handoffs is expected to improve interdisciplinary team communication … This leads to communication errors and care continuity failures. … The INTERACT bundle will result in improved communication between interdisciplinary teams and increased … The report will support personalized communication of both standardized and tailored content, based on … While postoperative handoffs have been standardized using communication checklists and process guiding
  10. digital.ahrq.gov/health-it-tools-and-resources/implementation-toolsets-e-prescribing/toolset-e-prescribing/tool-72-oregon-community-health-information-network-electronic-medical-record-emr-implementation-and
    January 01, 2023 - Team) Engagement 6 Months Prior Engagement: Work Processes CIT Meets Monthly 4 Months Prior Communication … Logistics, Work Flows CIT Meets Bi-Monthly 3 Months Prior Communication, Readiness CIT Meets … Bi-Weekly 2 Months Prior Communication, Hardware CIT Meets Weekly   Major Activities:  … Conduct exam room computing training Implementation team meets weekly, second ‘buddy’ visit Clinic communication … survey & 60 day checklist ERC training Implementation team minutes 1 Month Prior Communication
  11. digital.ahrq.gov/events/national-web-conference-practical-models-improve-patient-clinician-communication-using-health
    January 01, 2023 - A National Web Conference on Practical Models to Improve Patient-Clinician Communication Using Health … used to support the delivery of patient-centered care by supporting more effective patient-clinician communication … Objectives: Describe how use of an interactive voice response system can impact patient-clinician communication … Discuss how use of a low literacy multimedia information system can enhance the quality of communication … Identify health IT strategies that impact medication management through enhanced patient-clinician communication
  12. digital.ahrq.gov/2020-year-review/research-summary/improving-care-transitions-hospitalized-patients-pharmacy-integrated-transitions-program
    January 01, 2020 - a pharmacist to monitor patient medications during the transition may improve care coordination and communication … The lack of coordination and effective communication tools between medical professionals at each facility … She wants to improve the care coordination and communication throughout the transition process to ensure … hospital-based pharmacists to reconcile medications at hospital discharge, along with providing teleconference communication
  13. digital.ahrq.gov/sites/default/files/docs/patient-clinician-communication-slides-121812.pdf
    January 01, 2020 - A National Web Conference on Practical Models to Improve Patient-Clinician Communication Using Health … IT A National Web Conference on Practical Models to Improve Patient-Clinician Communication Using … in health care delivery *(Kreps et al., 2003) Communication in Health Care Delivery  Many … Doctor-patient communication 5. … item Satisfaction with Communication Sample PRO item Sample PRO item Satisfaction with Communication
  14. digital.ahrq.gov/ahrq-funded-projects/supporting-continuity-care-poisonings-electronic-information-exchange
    January 01, 2023 - Because of heavy communication loads and frequent interruptions in EDs, verbal communication is more … Reliance on communication by telephone thus creates safety vulnerabilities, delays in time to treatment … Moving toward electronic communication would help to reduce these risks. … Interviews with providers were conducted to determine their current communication processes.  … Inefficiencies and vulnerabilities of telephone-based communication between U.
  15. digital.ahrq.gov/organization/boston-university
    January 01, 2023 - Boston University Using Innovative Communication Technology to Improve … Women - 2011 Principal Investigator Jack, Brian Project Name Using Innovative Communication … Technology to Improve the Health of Young African American Women Using Innovative Communication … Women - 2010 Principal Investigator Jack, Brian Project Name Using Innovative Communication … Technology to Improve the Health of Young African American Women Using Innovative Communication
  16. digital.ahrq.gov/sites/default/files/docs/page/2006WakefieldHalbeslebenWard_051311comp.pdf
    June 16, 2021 -  Inter-Provider Communication  Inter-Organizational Communication  Work Life  Improved Care … (PP), Inter-Provider Communication (IP), Inter- Organizational Communication (IO), Worklife Changes … Communication (2 items, pre α = .83, post α = .83)  “Communication when patients are transferred to … IP = Inter-Provider Communication IO = Inter- Organizational Communication WL = Work Life IC = … IP = Inter-Provider Communication IO = Inter- Organizational Communication WL = Work Life IC =
  17. digital.ahrq.gov/sites/default/files/docs/resource/Joanne_Pohl_IQHIT_Q1_Communications_Tracking_Tool.pdf
    June 16, 2021 - Maintain log of phone and face to face communications: Date Communication type (e.g.: Face to
  18. digital.ahrq.gov/ahrq-funded-projects/past-initiatives/transforming-healthcare-quality-through-health-it/hands-care-plan-tool-seeks
    January 01, 2023 - HANDS Care Plan Tool Seeks to Improve Nurse Communication at Handoff in AHRQ-Funded Study … Communication at handoff is far from standardized. … The next step: using HANDS to guide communication at handoff. … But standardizing communication around patient care is an entirely different -- and much more complex … "We didn't think that the communication part would be so difficult," says Tschannen.
  19. digital.ahrq.gov/sites/default/files/docs/citation/teahm_study_action_final061511comp.pdf
    June 01, 2011 - Communication-Focused Technologies: Technologies for Enhancing Access to Health Management Communication-Focused … Communication-Focused Technologies: Technologies for Enhancing Access to Health Management—Final Report … This project was one of three task order contracts awarded under the Communication- Focused Technologies … Of particular interest were projects that made innovative use of communication-based technologies, were … Primary Care Physicians • Securing a direct line of communication with physicians was challenging.
  20. digital.ahrq.gov/sites/default/files/docs/survey/provider-experiences-patients-email.pdf
    February 05, 2008 - Provider Experiences With And Perceptions Of Current Patients’ Use Of Email Communication With Their … Doctor Provider Experiences with and Perceptions of Current Patients' Use of Email Communication with … with their doctor In an effort to improve patients’ communication with their health care providers … Regarding the content of email communication with your patients, please indicate the frequency with … Improve the timeliness of communication with patients [ ] [ ] [ ] [ ] [ ] d.

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