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101. GAO-06-750 Information Security: The Centers for Medicare & Medicaid Services Needs to Improve Controls over Key Communication Network (pdf file)
     digital.ahrq.gov/sites/default/files/docs/library/d06750.pdf
     August 30, 2006 - Information Security: The Centers for Medicare & Medicaid Services Needs to Improve Controls over Key Communication … Communication Network Interconnections www.gao.gov/cgi-bin/getrpt?GAO-06-750. … Figure 1: Communication Network Interconnections The communication network transmits Medicare claims … The communication network does not house either Medicare or Medicaid data. … Our review of the communication network revealed weaknesses in each of these areas.

102. e-transitions: Improving the Transition to Home Health Care Using an Electronic Communication System Available to Physicians, Discharge Planners, Home Health Nurses and Patients (pdf file)
     digital.ahrq.gov/sites/default/files/docs/page/2006Rosati_052411comp.pdf
     June 05, 2006 - e-transitions: Improving the Transition to Home Health Care Using an Electronic Communication System … and Patients e-transitions: Improving the Transition to Home Health Care Using an Electronic Communication … Promote evidence-based patient care – Increase physician participation in the plan of care – Enhance communication … Transitions Getting the Data from the Hospital EMR or Physician’s Office to the HHA Enhancing the Communication … Data Communication�Continuum of Care Record (CCR) Components of the CCR Body of CCR Home Page Physician

103. Arar NH et al. 2005 "Communicating about medications during primary care outpatient visits: the role of electronic medical records." | Digital Healthcare Research
     digital.ahrq.gov/health-it-tools-and-resources/workflow-assessment-health-it-toolkit/research/arar-nh-et-al-2005
     January 01, 2005 - The analysis focused on three aspects of medication communication: (1) process of care: practices by … CONCLUSIONS: EMR facilitated content and process of communication regarding medications during outpatient … describe the effect of prescription data availability via an EMR on the content of patient-physician communication … It provides a method of communication between different providers by compiling comprehensive lists of … and content analysis of the videotaped encounters showed that EMR use facilitated patient-physician communication

104. Electronic Health Record Solutions for Accurate Reporting of Data on Interprofessional Intensive Care Unit Rounds | Digital Healthcare Research
     digital.ahrq.gov/ahrq-funded-projects/electronic-health-record-solutions-accurate-reporting-data-interprofessional
     January 01, 2023 - details Close Project Description Publications The issue of communication … This research identified the data domains at greatest risk for communication errors during ICU rounds … The research was conducted with a comprehensive real-world audit of ICU rounds, a national survey of communication … specific aims of the research were: Determine frequency of and the factors responsible for data communication … ICU audit and simulations that a high frequency of lab data was omitted from rounds with resultant communication

105. Supporting Continuity of Care for Poisonings with Electronic Information Exchange - 2012 | Digital Healthcare Research
     digital.ahrq.gov/ahrq-funded-projects/supporting-continuity-care-poisonings-electronic-information-exchange/annual-summary/2012
     January 01, 2012 - In these high-volume and often chaotic settings, reliance on verbal communication increases the potential … improve continuity of care for poisonings, reduce time-to-treatment and medical errors, facilitate communication … all calls to and from PCCs are routinely recorded and archived, the team was able to analyze actual communication … Another manuscript – Inefficiencies and vulnerabilities of telephone based communication between U.S. … Findings: The process diagrams revealed that the current process is dependent upon verbal telephone communication

106. Hsu J et al. 2005 "Health information technology and physician-patient interactions: impact of computers on communication during outpatient primary care visits." | Digital Healthcare Research
     digital.ahrq.gov/health-it-tools-and-resources/workflow-assessment-health-it-toolkit/research/hsu-j-et-al-2005-health
     January 01, 2005 - al. 2005 "Health information technology and physician-patient interactions: impact of computers on communication … Health information technology and physician-patient interactions: impact of computers on communication … 2.22), as did satisfaction with physicians' familiarity with patients (OR = 1.60, 95% CI: 1.01-2.52), communication … were no significant changes in patient satisfaction with comprehension of self-care responsibilities, communication … There were no significant differences in patient satisfaction regarding communication about psychosocial

107. Safran C et al. 1998 "Electronic communication and collaboration in a health care practice." | Digital Healthcare Research
     digital.ahrq.gov/health-it-tools-and-resources/workflow-assessment-health-it-toolkit/research/safran-c-et-al-1998
     January 01, 1998 - Safran C et al. 1998 "Electronic communication and collaboration in a health care practice." … Electronic communication and collaboration in a health care practice. … We find that the least structured communication methods are also the most heavily used: face-to-face, … Positive benefits of electronically-mediated interactions include improving communication, collaboration … Using the computer system, communication "flow is not based on any visible hierarchy."

108. Quantifying Electronic Medical Record Usability to Improve Clinical Workflow | Digital Healthcare Research
     digital.ahrq.gov/ahrq-funded-projects/quantifying-electronic-medical-record-usability-improve-clinical-workflow
     January 01, 2023 - Electronic health records (EHRs) can interfere with existing clinical workflow, impede physician-patient communication … Indicators assessed were EHR utilization, workflow, physician-patient communication, cognitive load, … To objectively measure clinical workflow activity and verbal and nonverbal patient-provider communication … No significant difference in nonverbal communication was detected.

109. Quantifying Electronic Medical Record Usability to Improve Clinical Workflow - 2012 | Digital Healthcare Research
     digital.ahrq.gov/ahrq-funded-projects/quantifying-electronic-medical-record-usability-improve-clinical-workflow/annual-summary/2012
     January 01, 2012 - However, EMRs can also interfere with existing clinical workflow, impede physician-patient communication … Indicators assessed will include EMR usage, workflow, physician-patient communication, cognitive load … This multifaceted approach is designed to provide a comprehensive assessment of usability, workflow, communication … (Ongoing) Measure and compare clinical workflow and physician-patient communication.

110. Health Information Exchange Streamlines Communication Between Poison Control Centers and Emergency Departments | Digital Healthcare Research
     digital.ahrq.gov/2019-year-review/research-summary/health-information-exchange-streamlines-communication-between
     January 01, 2019 - Health Information Exchange Streamlines Communication Between Poison Control Centers and Emergency Departments … Research Profile: Electronic Exchange of Poisoning Information Project Amount: $1,249,994 Communication … between poison control centers and emergency departments is based on phone communication, which is inefficient … Mollie Cummins and her team at the University of Utah looked at the typical telephone-based communication … In our previous AHRQ-funded research, we studied the process of communication and collaboration between

111. Improving Provider Communication to Improve Transitions in Patient Care | Digital Healthcare Research
     digital.ahrq.gov/ahrq-funded-projects/ambulatory-safety-and-quality-program/improving-provider-communication-improve-transitions-patient-care
     January 01, 2023 - Improving Provider Communication to Improve Transitions in Patient Care Your

112. Using Technology to Enhance Patient Communication During Clinic Visits | Digital Healthcare Research
     digital.ahrq.gov/2018-year-review/research-summary/using-technology-enhance-patient-communication-during-clinic
     January 01, 2018 - Using Technology to Enhance Patient Communication During Clinic Visits Key Finding and Impact … Computers have advantages, but may interfere with patient communication. … Assessing the impact of a redesigned clinic exam room on patient-provider communication. … Using technology to enhance and not disrupt communication.

113. Informing Consumer Health Information Technology Design: How Patients Use Social Networking Sites - Final Report (pdf file)
     digital.ahrq.gov/sites/default/files/docs/publication/r03hs022930-valdez-final-report-2015.pdf
     January 01, 2015 - These questions probed health information communication practices both on and off Facebook. … on Facebook, 4) health information communication off Facebook, 5) hypothetical health information communication … information communication practices off Facebook.   … Health information communication profiles. … A factorial survey experiment on health information communication.

114. Patient Reminders and Notifications - Final Report (pdf file)
     digital.ahrq.gov/sites/default/files/docs/citation/r01hs021590-ralston-final-report-2017.pdf
     January 01, 2017 - of patients for notifications and reminders by studying patient workflow models, user requirements, personal … communication patterns, and contextual factors … of patients for notifications and reminders by studying patient workflow models, user requirements, personal … communication patterns, and contextual factors. … of patients for notifications and reminders by studying patient workflow models, user requirements, personal

115. Supporting Continuity of Care for Poisonings with Electronic Information Exchange (pdf file)
     digital.ahrq.gov/sites/default/files/docs/publication/r21hs018773-cummins-final-report-2013.pdf
     January 01, 2013 - Scope: Current communication between U.S. … is the basis of all ED-PCC communication. … Some communication is quite routine. … This type of communication is more complex and well suited to synchronous verbal communication. … It could supplement existing verbal communication, partially replace telephone communication, or fully

116. Supporting Continuity of Care for Poisonings with Electronic Information Exchange - 2011 | Digital Healthcare Research
     digital.ahrq.gov/ahrq-funded-projects/supporting-continuity-care-poisonings-electronic-information-exchange/annual-summary/2011
     January 01, 2011 - In these high-volume and often chaotic settings, however, reliance on verbal communication increases … improve continuity of care for poisonings, reduce time-to-treatment and medical errors, facilitate communication … Panelists agreed upon the importance of most outcomes including effects on communication, information … key aspects of adoption and implementation, and favor systems that support but do not replace verbal communication

117. MyHealthPortal: Using an Electronic Portal to Empower Patients with Breast Cancer - 2012 | Digital Healthcare Research
     digital.ahrq.gov/ahrq-funded-projects/myhealthportal-using-electronic-portal-empower-patients-breast-cancer/annual-summary/2012
     January 01, 2012 - patients understand their clinical data and support them through use of integrated behavioral and health communication … show that breast cancer patients report that providers often fail to understand their psychosocial and communication … expectations regarding the implementation of a patient portal that integrates shared medical records and e-communication … distress, information competence, coping self-efficacy, physical quality of life, and doctor-patient communication

118. Patient Reminders and Notifications | Digital Healthcare Research
     digital.ahrq.gov/ahrq-funded-projects/patient-reminders-and-notifications
     January 01, 2023 - must address usability, safeguard patient confidentiality, and incorporate the capacity of emerging communication … of patients for notifications and reminders by studying patient workflow models, user requirements, personal … communication patterns, and contextual factors.  … status indicators on a reminder for a task received over a patient website, could substantially improve communication

119. Provider Experiences with and Perceptions of Current Patients' Use of Email Communication with Their Doctor | Digital Healthcare Research
     digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/health-it-survey-compendium/provider-experiences-and-perceptions
     January 01, 2023 - Provider Experiences with and Perceptions of Current Patients' Use of Email Communication with Their … Survey Document Provider Experiences with and Perceptions of Current Patients' Use of Email Communication

120. MyHealthPortal: Using an Electronic Portal to Empower Patients with Breast Cancer - 2011 | Digital Healthcare Research
     digital.ahrq.gov/ahrq-funded-projects/myhealthportal-using-electronic-portal-empower-patients-breast-cancer/annual-summary/2011
     January 01, 2011 - understand their clinical data, but will also support them through use of integrated behavioral and health communication … breast cancer patients report that their providers often fail to understand their psychosocial and communication … expectations regarding the implementation of a patient portal that integrates shared medical records and e-communication … distress, information competence, coping self-efficacy, physical quality of life, and doctor-patient communication