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301. Module 4: Leadership
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/diagnosis-improvement/module4-leadership.pptx
     January 05, 2022 - Provide guidance to lead and facilitate the improvement of diagnosis-related provider communication. … Communication = What communication style is best?   … Leading efforts to improve communication related to diagnosis is not one size fits all. … Communication strategies and tools to overcome some of the breakdowns in teamwork and team communication … Communication. Leadership. Situation Monitoring. Mutual Support.

302. Ldusafety Facguide (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/labor-delivery-unit/ldusafety_facguide.docx
     May 01, 2017 - These scenarios reinforce teamwork and communication related to— situational awareness; efficient use … This scenario reinforces teamwork and communication related to— situational awareness, ability to get … , communication with patient/family, and use of briefings, huddles, and debriefings. … This aspect of perinatal safety calls for L&D units to foster a culture of teamwork and communication … TeamSTEPPS® teamwork training offers several useful communication techniques.

303. Improving Patient Safety in Ambulatory Surgery Centers: A Resource List for Users of the AHRQ Ambulatory Surgery Center Survey on Patient Safety Culture. (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/resources/asc-resource_list.pdf
     March 01, 2016 - Communication Openness 1. … Communication About Patient Information, #10 SBAR Technique for Communication: A Situational Briefing … Communication About Patient Information, #10 SBAR Technique for Communication: A Situational Briefing … Communication About Patient Information, #10 SBAR Technique for Communication: A Situational Briefing … Communication About Patient Information Composite 2. Communication Openness Composite 3.

304. High-Hanging Fruit: Improving Transitions in Health Care (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol3/Advances-Perry_49.pdf
     March 27, 2008 - Angood, personal communication, 2007). … significantly affect handoff communication. … Excellence in public relations and communication management. … Healthcare team communication. Hampshire, UK: Ashgate. 38. … Communication failures: An insidious contributor to medical mishaps.

305. Safe Medication Administration: Slide Presentation | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/strategies/medication/safe-medication-slides.html
     July 01, 2023 - Communication with rapid responders. Communication with patient/family. … Communication is continuous, valued, and expected. … Communication with rapid responders. Communication with patient/family. … Use SBAR and closed-loop communication techniques. … Staff training/communication. Simulation.

306. What is Patient Experience and How Does CAHPS Measure It? (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-patient-experience.pdf
     January 31, 2022 - care system, including: Coordinated care from doctors and nurses in health care facilities Good communication … Community-Based Services 18 Examples of CAHPS Measures Clinician & Group Survey ► Access to care ► Communication … ► Care coordination ► Customer service ► Overall rating Hospital Survey ► Communication ► Responsiveness … • Shared Decision-Making • Health Literacy • Health Information Technology • Interpreter Services • Communication

307. Digestive Health Clinic, LLC: Slide Presentation (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/ascwebinar/brownslides.pdf
     August 13, 2015 - completed 39 39 Survey Results Organizational Learning— Continuous Improvement 92% 89% Communication … 86% 81% 40 40 Survey Results Staff Training 78% 79% Response to Mistakes 82% 78% Communication … survey period, our endoscopy center was going through a staff transition • Decided to focus on  Communication … Implemented • Assigned recovery nurses to specific rooms each day to help improve face-to-face communication … Staff Idaho Endoscopy Center Structure Response Rate Survey Results Reactions & Follow Up Communication

308. E-Fetal-Monitoring Facguide (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/safe-electronic/e-fetal-monitoring_facguide.docx
     May 01, 2017 - to correctly interpret EFM strips; intra- and inter-observer variability in EFM interpretation; poor communication … , physicians, midwives, and other L&D staff responsible for assessment, interpretation, management, communication … Slide 13 SAY: In situ simulation can improve knowledge, practical skills, communication, and team … These scenarios reinforce teamwork and communication related to the following: · Situational awareness … with rapid responders · Communication with patient/family · Use of briefings, huddles, and debriefings

309. Appendix F. Interventions (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/envscan-app-f.pdf
     January 01, 2015 - relationship through enhanced communication. … Strategies to improve patient-provider communication. … Encourage patient- provider communication. … Encourage patient- provider communication. … of communication competencies.

310. TeamSTEPPS Specialty Scenarios: Ambulatory Care (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/ambulatory.pdf
     March 19, 2014 - Communication Potential Tools  Briefs to assign roles and develop effective communication and handoff … Communication: Offer and seek information. … Communication: Offer and seek information. … Communication: Offer information. … Communication.

311. Cover slide
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/patfamilyengagement/CUSP-Patient-Family-Engagement.pptx
     May 01, 2013 - and family advisors Describe how to work with patients and family advisors Present tools to improve communication … and families 6 Characteristics of an Engaged Advisor1 Listen well Share your views Draw on your communication … be addressed Identify family who should be partners in the patient’s care Highlight main points of communication … The Importance of Effective Communication The Link Between Communication and Patient Safety1 … Patient outcomes Patient safety Perceptions of quality 14 Communication Tips1 Speak slowly Use

312. TO (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d8_combo_projectevaluation.docx
     May 25, 2016 - Determine whether internal and external communication plans need to be developed. … COMMUNICATION a. … Is there an internal communication plan to inform leadership, management, and staff of project results … Is there an external communication plan to inform accrediting organizations and other stakeholders of … Briefly describe ideas for internal and external communication plans:

313. Be Prepared to Be Engaged (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/be-prepared_webinar_slides.pdf
     January 01, 2015 - Facilitating Communication • Unlocking shared meaning • Revealing contextual factors about the … patient • Preventing communication breakdowns that can result in medical error Improving time management … Patient perspectives on test result communication in primary care: a qualitative study. … Safe and effective communication to prevent diagnostic errors. … http://psqh.com/safe-and-effective-communication-to-prevent- diagnostic-errors. 5.

314. Toolkit for Improving Perinatal Safety | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/index.html
     July 01, 2023 - labor and delivery (L&D) units and decrease maternal and neonatal adverse events resulting from poor communication … The SPPC is organized around three program pillars, which include: Teamwork and Communication skills, … The toolkit helps L&D units improve patient safety, team communication, and quality of care for mothers … Toolkit for Improving Perinatal Safety The Toolkit is organized around three pillars—Teamwork and Communication … Teamwork and Communication for Perinatal Safety Perinatal Safety Strategies In Situ Simulation

315. Chapter 6. Measure Maps and Profiles (continued, 8) | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/ncepcr/care/coordination/atlas/chapter6g.html
     June 01, 2014 - accountability or negotiate responsibility     □ Communicate     ■     Interpersonal communication … accountability or negotiate responsibility ■     Communicate □         Interpersonal communication … A3 Communicate: Between health care professional(s) and patient/family: E7 Interpersonal communication … Starfield, personal communication, September 8, 2010). … Starfield, personal communication, September 8, 2010).

316. TeamSTEPPS® for Office-Based Care - Team Performance Observation Tool (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/tmpot.pdf
     December 09, 2015 - Fosters communication to ensure team members have a shared mental model Comments: Overall Rating … Communication Rating a. … Includes patients and their family members in communication Comments: Overall Rating – Communication

317. Strategy 6K: Cultivating Cultural Competence | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6kculturalcompetence.html
     March 01, 2020 - Improving Communication—Improving Care. … How health care organizations can ensure effective, patient-centered communication with people from diverse … Better communication and overall experience. … Cancer communication patterns and the influence of patient characteristics: disparities in information-giving … https://www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication

318. Tools To Improve Diagnostic Safety | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/diagnostic-safety/tools/index.html
     March 01, 2024 - assess the extent to which their organizations support the diagnostic process, accurate diagnoses, and communication … Promote better communication among patients, family members, and health care professionals from the point … Resources To Facilitate Communication Between Patients and Clinicians : From the IOM report, "Improving … implementing TeamSTEPPS for Diagnosis Improvement, teams will learn about the four skills and how improved communication … The Toolkit for Engaging Patients To Improve Diagnostic Safety is designed to promote enhanced communication

319. AHRQ Safety Program for Perinatal Care: Safe Medication Administration (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/medication/safemed_facguide.pdf
     May 01, 2017 - with rapid responders, and • communication with patient/family. … TeamSTEPPS® teamwork training offers several useful communication techniques applicable to the use … These include the following: • Communication between unit staff and admitting providers concerning … Administration 11 SAY: • Communication during transitions of care helps to ensure a shared mental … with rapid responders, and • communication with patient/family.

320. PowerPoint Presentation
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module5/module-5-slides.pptx
     March 01, 2017 - - https://youtu.be/eL3woSFbsW4 Resident and Family Engagement | ‹#› Video 1.1: Staff Communication … in Action - https://youtu.be/cavAprwMeG0 Resident and Family Engagement | ‹#› Video 1.3 Communication … /CAUTI Long-Term Care Safety Modules Resident and Family Engagement | ‹#› 27 Challenges to Communication … Challenges Ask how the resident and family prefer to receive information Use face-to-face communication … Tools - https://youtu.be/ye9d7UchmRI Resident and Family Engagement | ‹#› Video 1.4 Communication