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261. Candor-Impguide (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/candor-impguide.pdf
     April 01, 2016 - Purpose: The Communication and Optimal Resolution (CANDOR) Toolkit Implementation Guide is a reference … Communication Team. … Disclosure Communication. … Communication Team (With Sub-Teams For Disclosure And Care For the Caregiver) Communication Team Lead … program, as necessary; reports to the Communication Team Leader Influential and positive communicator

262. Chapter 6. Measure Maps and Profiles (continued, 16) | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/ncepcr/care/coordination/atlas/chapter6o.html
     June 01, 2014 - accountability or negotiate responsibility       Communicate   □       Interpersonal communication … Format/Data Source: 8-item questionnaire covering 2 key domains: (1) timeliness of communication and … Principal component analysis identified 2 components (timeliness of communication and adequacy of discharge … accountability or negotiate responsibility       Communicate           Interpersonal communication … Li, personal communication, September 9, 2010). The 2005 version was mapped for this profile.

263. 2023 Child HCAHPS Survey Database Chartbook (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-child-hcahps-chartbook.pdf
     January 01, 2023 - Communication with Parent B-1 Table B-2. Communication with Child B-2 Table B-3. … with Parent Communication Between You and Your Child’s Nurses 84% Communication Between You and Your … with Parent Communication Between You and Your Child’s Nurses 86% 86% 83% 79% 84% Communication … with Parent Communication Between You and Your Child’s Nurses 82% 83% 85% 86% 86% 84% Communication … Communication with Parent Child HCAHPS Survey Question Text Response Options Measures Communication

264. Slide 1
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/chartbooks/personcentered/qdr2015-chartbook-personcenteredcare.pptx
     September 01, 2016 - Promoting effective communication and coordination of care. … with health providers Adult hospital patients who sometimes or never had good communication with— … about medications they received in the hospital The measures of poor communication for adults and … good communication between patients and providers, yet barriers to provider-patient communication are … with health providers Adults who experienced a communication barrier during last doctor visit 15

265. Shadowing Another Professional Tool | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/professional-tool.html
     July 01, 2023 - Purpose of tool: This tool offers a structured approach to identify and then improve communication, … Discuss with the clinician you shadowed what you believe may reduce communication errors and teamwork … Below is a framework to help you identify communication and teamwork issues that affect patient care … Communication during a crisis: During a crisis, were verbal or written communications clear, accurate … What suggestions do you have for improving teamwork and communication?

266. Project Evaluation and Debriefing (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d8_combo_projectevaluation.pdf
     June 05, 2016 - Determine whether internal and external communication plans need to be developed. … COMMUNICATION a. … Is there an external communication plan to inform accrediting organizations and other stakeholders of … Briefly describe ideas for internal and external communication plans: ___________________________ … Is there an external communication plan to inform accrediting organizations and other stakeholders of

267. Module 7: Putting It All Together
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/diagnosis-improvement/module7-all-together.pptx
     January 01, 2008 - communication, structure communication with patients, structure communication around diagnostic uncertainty … Additional communication tools are available in other TeamSTEPPS courses that were not included here. … It is likely that structured communication could have conveyed the urgency of the situation. … Communication strategies and tools to overcome some of the breakdowns in teamwork and team communication … Communication. Leadership. Situation Monitoring. Mutual Support.

268. An Employee Questionnaire for Assessing Patient Safety in Outpatient Surgery (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol4/Carayon.pdf
     February 01, 2005 - openness, communication accuracy, communication timelines, time pressures affecting patient safety … openness Communication accuracy 4 2.07 (.75) 1–4.25 .88 Low comm. … Results of the analysis of the three communication scales (i.e., communication openness, communication … .205 Communication timeliness - - - - - - - - Communication model with one factor 111.4 32 .931 … to keep the three scales of communication separate.

269. AHRQ-Funded Patient Safety Project Highlights: Improving Healthcare Safety by Enhancing Teamwork and Leadership (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/patient-safety/highlights/ps-project-highlights-teamwork-leadership.pdf
     March 01, 2024 - breakdowns to using simulation training to enhancing communication skills. … communication tool (SBAR), and communication forms. … PACU culture of communication improved on some but not all elements. … • Communication training to prevent and respond to medical injuries. … through structured communication techniques.

270. Understanding CAHPS® Surveys: A Primer for New Users - Fry (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/webinar-012220-fry.pdf
     February 06, 2020 - care system, including: Coordinated care from doctors and nurses in health care facilities Good communication … Customized CAHPS Survey 19 Examples of CAHPS Measures Clinician & Group Survey ► Access to care ► Communication … ► Care coordination ► Customer service ► Overall rating Hospital Survey ► Communication ► Responsiveness … • Shared Decision-Making • Health Literacy • Health Information Technology • Interpreter Services • Communication

271. TeamSTEPPS® Diagnosis Improvement: Module 7: Putting It All Together (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/diagnosis-improvement/module7-presenters-notes.pdf
     January 01, 2008 - The communication tools we discussed in Module 3 include SBAR – Situation, Background, Assessment, … communication, structure communication with patients, structure communication around diagnostic uncertainty … Additional communication tools are available in other TeamSTEPPS courses that were not included here … It is likely that structured communication could have conveyed the urgency of the situation. 6. … Communication strategies and tools to overcome some of the breakdowns in teamwork and team communication

272. Labor and Delivery Unit Safety: Slide Presentation | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/strategies/labor-delivery-unit/ldu-safety-slides.html
     July 01, 2023 - Communication with rapid responders. Communication with patient/family. … Communication with rapid responders. Communication with patient/family. … Communication with rapid responders. Communication with patient/family. … Communication with rapid responders. Communication with patient/family. … Staff training/communication. Simulation.

273. Can We Talk? Priorities for Patient Care Differed Among Health Care Providers (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol1/Evanoff.pdf
     January 01, 2003 - Potter, Laurie Wolf, Deborah Grayson, Clay Dunagan, Stuart Boxerman Abstract Objective: Poor communication … The purpose of this study was to assess communication and consensus regarding patient care goals between … Methods: Frequency of communication and agreement on priorities for patient care were measured among … Introduction Failures of communication among health care providers can lead to medical errors and … Improving communication in the ICU using daily goals. J Crit Care 2003;18(2):71–5.

274. Diagnostic Safety Across Transitions of Care Throughout the Healthcare System: Current State and a Call to Action (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/diagnostic-safety-transitions-care.pdf
     June 01, 2023 - In addition to cognitive errors of omission and commission, communication errors may follow similar … Communication between inpatient and outpatient providers is quite limited and often only consists of … Communication loads on clinical staff in the emergency department. … Falling through the cracks: information breakdowns in critical care handoff communication. … Patterns of communication breakdowns resulting in injury to surgical patients.

275. Patient Experience, Patient Safety, and Provider Well-Being: Associations and Paths (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/2023-virtual-research-meeting-summary-patient-experience.pdf
     January 01, 2023 - • Optimal communication with patients can improve patient safety and lower malpractice risks. … • Diagnostic safety can be improved through more effective communication. … mishaps, and that further breakdowns in communication made the situations vastly worse. … Effective communication is key to improving diagnostic safety. … for open communication when these events occur.

276. TeamSTEPPS for Code Blue Teams: Piloting SBAR & CUS for Interprofessional Team Education
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2015-materials/teamstepps-monthly-webinar-april2015.pptx
     January 01, 2015 - Bleed Status Asthmaticus Sepsis Dual patient triage scenario Debriefing after each case Teamwork and communication … ‹#› 18 Identifying Areas for Improvement Four Items Identified Issue Intervention Effective Communication … 05.2 Mod 1 05.2 Page ‹#› TeamSTEPPS® TeamSTEPPS for Code Blue Teams Slide ‹#› 20 SBAR Poor communication … noted during nurse-to-primary MD communication and during primary MD-to-Code Blue Team communication … Communication, particularly orders, often not clearly directed Closed-Loop Communication TEAMSTEPPS

277. Mod01-Grand-Rounds-Slides (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/grandrounds/mod01-grand-rounds-slides.pdf
     April 01, 2016 - Say: This presentation will introduce you to Communication and Optimal Resolution, or the CANDOR process … It is important to remember what patients want in our communication with them: 1. … Slide 27 Say: Communication is at the heart of the CANDOR process. … the art of communication and have received communication training. … ■ Conduct communication training for your selected CANDOR Communication Leads.

278. PowerPoint Presentation
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module1/grand-rounds-presentation-slides.pptx
     January 01, 2014 - PowerPoint Presentation Communication and Optimal Resolution (CANDOR): Grand Rounds Presentation Presenter … Module 1 Communication is at the heart of the CANDOR process. … the art of communication and have received communication training. … Communication with the caregivers involved in the event needs to be supportive and ongoing. 28 Communication … Conduct communication training for your selected CANDOR Communication Leads.

279. TeamSTEPPS Long-Term Care Specialty Scenarios (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/scenarios/ts2-0ltc_scenarios.pdf
     April 24, 2017 - Communication. Team structure. … Skills Needed  Communication. … Communication. … Communication. … Communication.

280. 6. Implementation (continued) | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/research/findings/final-reports/iomracereport/reldata6a.html
     May 01, 2018 - communication, S. … communication, D. … Pollack, Centers for Disease Control and Prevention, May 7, 2009. 6 Personal communication, S. … Hamilton, National Center for Health Statistics, June 3, 2009. 7 Personal communication, H. … Schyve, The Joint Commission, May 11, 2009. 16 Personal communication, D.