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221. Introducing the Child HCAHPS® Survey Database webcast-Toomey-2 (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/child-hcahps-benefits-participation.pdf
     January 01, 2019 - /www.ahrq.gov/pqmp/implementation-qi/toolkit/child-hcahps/index.html 24 Case Study #1: Improving Communication … with Nurses Goal: • Improve Child HCAHPS nurse-child communication scores above 75th percentile … Intervention: • Communication bundle ► Bedside nurse shift reporting, whiteboards, scripting Outcome … Measures: • Child HCAHPS scores for two communication questions: ► 1) How often the nurse listened … Impacting the Patient’s Experience in a Children’s Hospital Using a Communication Bundle Strategy.

222. 2015 National Healthcare Quality and Disparities Report: Chartbook on Person- and Family-Centered Care (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/chartbooks/personcentered/qdr2015-chartbook-personcenteredcare.pdf
     October 01, 2016 - Communication Measures: Home Health Care Provider-Patient Communication Among Adults Receiving Home … Communication With Health Providers, by Ethnicity and Education Children: Poor Communication With Health … Hospital Patients Who Reported Poor Communication With Doctors and Nurses Communication Measures: … Hospital Patients Who Reported Poor Communication With Doctors and Nurses Communication Measures: … Hospital Patients Who Reported Poor Communication With Doctors and Nurses Communication Measures:

223. Patient and Family Engagement | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/hai/cusp/modules/patient-family-engagement/sl-pat-fam.html
     September 01, 2013 - Effective Patient and Family Communication Slide 13. … The Importance of Effective Communication Slide 14. … The Link Between Communication and Patient Safety 1 Slide 15. Communication Tips 1 Slide 16. … Highlight main points of communication tools. … Communication Tips 1 Speak slowly. Use plain language.

224. Mod5-Comm-Assessment (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/mod5-comm-assessment.pdf
     April 01, 2016 - Assessment Guide Communication and Optimal Resolution Toolkit 2 – Communication Assessment Guide … Communication Assessment Guide – 3 How to Administer the Communication Assessment Questionnaire The … Communication Assessment Guide – 5 4. … Communication Assessment Guide – 7 8. … assessing communication processes.

225. Improving-Facnotes (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/improving/improving-facnotes.docx
     May 01, 2017 - In this section, we will discuss the meaning of communication, barriers to effective communication, and … the impact of poor communication on patient outcomes. … Slide 48 SAY: Another way to improve communication is closed-loop communication. … We will discuss how closed-loop communication enhances team communication and we’ll listen to an example … teamwork and communication.

226. Effective Patient and Family Communication | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/hai/cusp/videos/11c-effectivecomm/index.html
     June 01, 2018 - Infections Program About the CUSP Method Videos Effective Patient and Family Communication … Decolonization – Universal and Targeted Tools Effective Patient and Family Communication … Effective Patient and Family Communication [1 min. 50 sec.] … 2018 Page originally created May 2013 Internet Citation: Effective Patient and Family Communication

227. TeamSTEPPS® Diagnosis Improvement: Module 1 Introduction
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/diagnosis-improvement/module1-introduction.pptx
     January 12, 2022 - Appropriate communication can mitigate diagnostic errors. … TeamSTEPPS can improve teamwork and communication, and effective communication supports the diagnostic … TeamSTEPPS can improve teamwork and communication, and both effective communication and strong teamwork … Communication strategies and tools to overcome some of the breakdowns in teamwork and team communication … Communication Factors in Malpractice Cases.

228. Language, Literacy, and Communication Regarding Medication in an Anticoagulation Clinic: Are Pictures Better Than Words? (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol2/Schillinger.pdf
     January 01, 2004 - Language, Literacy, and Communication Regarding Medication in an Anticoagulation Clinic: Are Pictures … 199 Language, Literacy, and Communication Regarding Medication in an Anticoagulation Clinic: Are … communication has been shown to predict discordance.4 We are unaware of any study that evaluated … , particularly for patients with communication barriers. … may be especially beneficial for patients with communication barriers.

229. Communication and Care Coordination | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/research/findings/nhqrdr/2014chartbooks/womenhealth/wm-comm.html
     September 01, 2015 - Research Findings & Reports National Healthcare Quality & Disparities Reports Communication … Safer Reports AHRQ Research Studies Chartbook on Women's Health Care Communication … Health Care Key Findings of the 2014 QDR 2014 Chartbooks Access to Health Care Affordability Communication … last reviewed September 2015 Page originally created October 2015 Internet Citation: Communication

230. Discussion of Findings | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/patient-safety/reports/engage/findings.html
     March 01, 2017 - The four threats are: Communication breakdowns (among patient, provider, and practice staff). … Patient Safety Issues in Primary Care Communication The issue of communication slips and lapses leading … Like communication breakdowns, fragmentation can have far-reaching outcomes. … Embrace transparency (communication, clinic notes, etc.). … Provider Practice staff Regular structured communication Use routine and structured communication

231. Section 6B (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-section-6-b.pdf
     December 29, 2017 - Table 5: Item-to-Composite Correlations Composite Item Correlation Nurse-parent communication … (2) Doctor-parent communication .82 (3) Communication about medicines .57 .50 (4) Informed … .80 .74 .49 .79 .64 (7) Doctor-child communication .76 .81 .52 .77 .72 .76 (8) Involving teens in … .72 Doctor-parent communication .70 Communication about medicines .62 Informed about child’s care … .56 Doctor-child communication .51 Involving teens in care .39 Mistakes and concerns .53 Call

232. National Quality Strategy Priority: Person-Centered Care | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/research/findings/nhqrdr/2014chartbooks/hispanichealth/part3-nqs3.html
     October 01, 2015 - In all years except 2006, Blacks were significantly more likely than Whites to have poor communication … Communication With Health Providers: Children Children who had a doctor’s office or clinic visit in … the last 12 months whose parents reported poor communication with health providers, by race/ethnicity … Provider-Patient Communication in Home Health Care Provider-patient communication among adults receiving … Provider-Patient Communication in Home Health Care Provider-patient communication among adults receiving

233. Chapter 6. Measure Maps and Profiles (continued, 13) | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/ncepcr/care/coordination/atlas/chapter6l.html
     June 01, 2014 - accountability or negotiate responsibility       Communicate □         Interpersonal communication … Lee, personal communication, September 12, 2010). … accountability or negotiate responsibility □     Communicate ■         Interpersonal communication … Parchman, personal communication, September 10, 2010). Sources: 1. … Communicate: Between health care professional(s) and patient/family: 11i, 11k Interpersonal communication

234. Reducing Workplace Violence with TeamSTEPPS® | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/teamstepps/events/webinars/dec-2016.html
     July 01, 2018 - Goal Slide 10: No Slide Title Slide 11: TeamSTEPPS® and Reducing Workplace Violence Slide 12: Communication … Slide 25: Para-verbal Communication Slide 26: Communication Slide 27: Verbal Intervention Slide … Return to Contents   Slide 12 Communication and Teamwork Bad news – poor communication and … Return to Contents   Slide 13 No Slide Title Communication SBAR Call-Out Check-Back … Return to Contents   Slide 25 Para-verbal Communication The vocal part of speech, including

235. D6 Combo Implementationplan (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d6_combo_implementationplan.docx
     May 25, 2016 - Develop a communication/training and implementation plan. … Set a timeframe and target dates for the completion of tasks/actions and communication/training. … In Column 4, determine whether communication/training is required for each task. … If so, replace the red text with target dates of communication/training in column 5. … Once the communication/training is complete, check off the completion boxes. 6.

236. Labor and Delivery Unit Safety: Facilitator Guide | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/strategies/labor-delivery-unit/ldusafety-fac-guide.html
     July 01, 2023 - Communication with rapid responders. Communication with patient/family. … Standardize communication using call outs— To state concern for dystocia. … Communication with rapid responders. Communication with patient/family. … Communication with rapid responders. Communication with patient/family. … Communication with rapid responders. Communication with patient/family.

237. Teams, TeamSTEPPS, and Team Structures:Models for Functional Collaboration
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/teamstepps-webinar-022017.pptx
     January 01, 2017 - may be difficult Communication: Can be compromised by poor lateral communication and by filtering effects … TEAMSTEPPS 05.2 Teams, TeamSTEPPS, and Team Structures Slide ‹#› Decisions and Communication Information … Situation Monitoring: Transparency is possible through open communication and access Mutual Support: … Communication: Open, undefined by title, based on need, can be targeted to specific areas TEAMSTEPPS … “my community” rather than “my job”) Communication: Can be challenging to be certain all who need to

238. Chapter 6. Measure Maps and Profiles (continued, 25) | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/ncepcr/care/coordination/atlas/chapter6x.html
     June 01, 2014 - with patients, (2) communication with other providers, (3) tracking data, (4) care management, and ( … Cronbach's alphas for the 5 subscales ranged from 0.48 (5-item access to care and communication with … Communication with Referring Physicians Practice Improvement Module (CRP-PIM) Purpose: To assess communication … : contacting/communication with the consultant, and helpfulness of the consultant’s office staff. … Toward Better Care Coordination Through Improved Communication With Referring Physicians.

239. Part 3: National Quality Strategy Priority—Person- and Family-Centered Care | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/research/findings/nhqrdr/chartbooks/blackhealth/part3-nqs3.html
     June 01, 2018 - to provider-patient communication are common. … In 2013, high-income Blacks were more likely than high-income Whites to have poor communication with … in the last 12 months whose parents reported poor communication with health providers, by race, 2002 … Trends: From 2002 to 2013, the percentage of children whose parents reported poor communication with … Provider-Patient Communication Among Home Health Care Patients Provider-patient communication among

240. Introducing the Child HCAHPS® Survey Database webcast-Toomey-1 (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/child-hcahps-overview-survey.pdf
     April 12, 2022 - of children age 17 and under • 18 single-item and composite measures • 5 overarching groups: ► Communication … with parent ► Communication with child ► Attention to safety and comfort ► Hospital environment ► Hospital … child_hp_survey.html 11 Measure Examples Example Questions for Selected Measures Average Hospital Top-Box Score Communication … with Parent: Keeping you informed about your child’s care 72% Communication with Child: How well nurses