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201. Ambulatory Surgery Center SOPS: What You Need to Know Webcast (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/theresa-famolaro-slides-12-45.pdf
     July 22, 2019 - harm through the use of a surgical safety checklist ► Improve safety culture through teamwork and communication … Communication About Patient Information 2. Communication Openness 3. … Patient Safety • Near-Miss Documentation • Overall Rating on Patient Safety (Excellent to Poor) • Communication … ASC Composite Results % Positive Response Organizational Learning--Continuous Improvement 92% Communication … Communication About Patient Information 2. Communication Openness 3.

202. Child HCAHPS NFT State Simulation (xls file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/nft-state-simulation.xlsx
     February 19, 2021 - , [0.64 - 0.8] 0.65 (0.06), [0.58 - 0.71] 0.66 (0.07), [0.55 - 0.73] 0.67 (0.11), [0.5 - 0.86] Communication … with doc, cg 0.04655(0.01463) 0.002334(0.006745) 0.0469(0.01396) 0.002599(0.005817) Communication with … nurse, cg 0.03994(0.01136) 0(.) 0.03861(0.01141) 0.001629(0.004372) Communication with doc, child 0.03891 … (0.01721) 0.009329(0.01188) 0.04916(0.01704) 0() Communication with nurse, child 0.01676(0.01202) 0.01351 … (0.01164) 0.03053(0.01455) 0.001808(0.005002) Communication about rx 0.04907(0.01549) 0.01429(0.01261

203. Improve Teamwork and Communication | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/hai/cusp/videos/06a-improve-team/index.html
     June 01, 2018 - Comprehensive Unit-based Safety Program (CUSP) Videos Improve Teamwork and Communication … Decolonization – Universal and Targeted Tools Improve Teamwork and Communication … Improve Teamwork and Communication [4 min. 7 sec.] … 2018 Page originally created February 2013 Internet Citation: Improve Teamwork and Communication

204. Section 7C (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-section-7-c.pdf
     December 29, 2017 - 82.4% 82.6% 81.7% 80.1% 78.0% <.001 Doctor-parent communication 85.2% 85.0% 83.3% 80.7% 78.8% <.001 … Communication about medicines 80.3% 80.1% 81.0% 78.8% 78.3% .003 Informed about child’s care … 73.6% 74.3% 72.0% 67.8% 63.7% <.001 Doctor-child communication 75.2% 71.3% 68.8% 64.1% 59.2% <.001 … Communication about medicines 80.7% 80.4% 80.9% 78.5% 78.0% <.001 Informed about child’s care … 73.1% 74.5% 72.5% 67.6% 63.6% <.001 Doctor-child communication 74.4% 71.8% 69.5% 64.1% 58.9% <.001

205. Section 7D (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-section-7-d.pdf
     December 29, 2017 - 80.1% 81.9% 83.1% 83.6% 79.8% .001 Doctor-parent communication 81.7% 82.7% 84.0% 85.2% 83.7% .005 … Communication about medicines 78.9% 81.1% 81.7% 84.5% 81.0% <.001 Informed about child’s care 70.5% … 69.0% 71.3% 73.7% 75.2% 72.7% <.001 Doctor-child communication 65.8% 65.8% 73.1% 72.1% 70.3% <.001 … 79.6% 81.5% 82.8% 83.2% 81.4% <.001 Doctor-parent communication 81.5% 82.2% 83.8% 85.0% 84.9% .001 … Communication about medicines 79.7% 81.3% 81.2% 84.1% 80.9% <.001 Informed about child’s care

206. CHIPRA 241: Section 6, Tables 3 and 4 (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-241-bmi-communication-section-6-tables-3-4.pdf
     February 24, 2020 - Description Records Reviewed For IRR (N) N Agreed (%) Kappa Statistic Documentation of communication … Documentation of height 20 20 (100) 1 Documentation of weight 20 20 (100) 1 Table 4: Documentation of Communication … Weight Classification Measure Numerator (N) Denominator (N) Proportion (%) Documentation of Communication … of Weight Classification, based on calculated BMI. 10 216 4.6% Documentation of Communication

207. Sample Scenario for Antepartum Hemorrhage In Situ Simulation | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/situ/simulation-antepart-hemorrhage.html
     July 01, 2023 - All team members use closed-loop communication and provide mutual support to one another. … All team members use closed-loop communication and provide mutual support to one another. … All team members use closed-loop communication and provide mutual support.       … All team members use closed-loop communication and provide mutual support.       … All team members use closed-loop communication and provide mutual support.      

208. Module: Daily Goals During Interdisciplinary Rounds
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/cusp/dailygoals-rounds-slides.pptx
     January 01, 2017 - Improving communication in the ICU using daily goals. J Crit Care. 2003 Jun;18(2):71-5. … Improving communication in the ICU using daily goals. J Crit Care. 2003 Jun;18(2):71-5. … The daily goals communication sheet: a simple and novel tool for improved communication and care. … Improving communication in the ICU using daily goals. J Crit Care. 2003 Jun;18(2):71-5. … The daily goals communication sheet: a simple and novel tool for improved communication and care.

209. Section 7A (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-section-7-a.pdf
     December 29, 2017 - 88.4% 71.7% 83.0% 82.3% 80.5% 80.4% <.001 Doctor-parent communication 89.2% 76.6% 85.9% 84.6% 81.5% … 81.3% <.001 Communication about medicines 80.0% 76.2% 78.3% 78.6% 80.5% 81.9% .002 Informed about … 80.2% 64.4% 74.4% 72.1% 69.1% 69.6% <.001 Doctor-child communication 77.0% 66.7% 72.3% 70.1% 65.2% … 88.3% 72.7% 82.2% 82.1% 80.4% 80.5% <.001 Doctor-parent communication 88.7% 77.7% 85.0% 84.8% 81.6% … 78.4% 65.8% 73.6% 73.3% 69.3% 69.4% <.001 Doctor-child communication 74.5% 67.7% 71.4% 71.1% 65.6%

210. Module 1: An Overview of the CANDOR Process | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes1.html
     August 01, 2022 - In the CANDOR process, patient and family involvement is extensive and ongoing, and communication is … Typically, CANDOR events can be identified via verbal communication to risk management/patient safety … The CANDOR Response Team is also responsible for notifying the CANDOR Communication Lead that a CANDOR … Ideally, the CANDOR Response Team and/or CANDOR Communication Lead are responsible for the initial communication … in their communication, i.e., that they stay "on message."

211. Appendix F. Interventions | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/patient-safety/reports/engage/appf.html
     March 01, 2017 - Strong Strategies to improve patient-provider communication. … Encourage patient-provider communication. … Encourage patient-provider communication. … communication within health care to improve safety. … Physician self-assessment of communication competencies.

212. Strategy 2: Communicating to Improve Quality (Implementation Handbook) (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Implement_Hndbook_508.docx
     April 30, 2013 - Effective communication can improve: Patient outcomes. … What does the hospital do well related to communication? … perspectives is important for effective communication. … Communication challenges for the patient and family. … or clinician communication training?

213. Strategy 2: Communicating to Improve Quality (Implementation Handbook) (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Implement_Hndbook_508.pdf
     April 30, 2013 - What does the hospital do well related to communication? … perspectives is important for effective communication. … Communication challenges for the patient and family. … Communication challenges for clinicians. … competencies or clinician communication training?

214. Introducing the CAHPS Child Hospital Survey (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/2_mark_schuster.pdf
     January 22, 2015 - with parent – Communication with child – Attention to safety and comfort – Hospital environment … Measures Top-Box % Keeping you informed about your child’s care 72% Communication between you & … your child’s nurses 81% Communication between you & your child’s doctors 83% Communication about … child’s care 72% Communication between you & your child’s nurses 81% Communication between you & … with Parent Communication with Parent - Example of Top Box Calculation Communication with Parent

215. PowerPoint Presentation
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/prescribers-slides.pptx
     June 01, 2021 - , and when to use SBAR: Situation Background Assessment Recommendation Implement SBAR to improve communication … Errors Can Have Disastrous Effects1-3 Communication failures were the root cause of the majority of … in Long-Term Care4,5 Lack of physician openness to communication Lack of on-site availability of physicians … SBAR provides the framework for clear, concise communication about a resident’s status. … TeamSTEPPS 2.0 for Long-Term Care, Module 3 - Communication, Instructor Guide.

216. Learn About CUSP, Facilitator Notes | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/hai/cusp/modules/learn/fac-cusp.html
     December 01, 2012 - Implement Teamwork and Communication. … The "Implement Teamwork and Communication" module presents a number of useful structured communication … Implement Teamwork and Communication Say: The "Implement Teamwork and Communication" module covers … Identify barriers to communication. … Elements That Affect Communication and Information Exchange Say: Communication problems are cited

217. A-24. Measure 21: The effectiveness of communication between practice and community resource (GP-LI) | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/prevention/resources/chronic-care/ccrm-atlas-suppl/ccrm-apptabA-24.html
     October 01, 2013 - Measure 21: The effectiveness of communication between practice and community resource (GP-LI) … Measure 21: The effectiveness of communication between practice and community resource (GP-LI) … Measure 21: The effectiveness of communication between practice and community resource (GP-LI) A-25 … CCRM Atlas Measure 21: The effectiveness  of communication between practice and community resource (GP-LI … Measure 21: The effectiveness of communication between practice and community resource (GP-LI).

218. Shadowing Another Professional Tool | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/hai/cusp/toolkit/shadowing.html
     December 01, 2012 - Purpose of tool: This tool offers a structured approach to identify, and then improve, communication … Discuss with the provider you shadowed what you believe may reduce communication errors and teamwork … Below is a framework to help you identify communication and teamwork issues that affect patient care … Communication during a crisis: During a crisis, were verbal or written communications clear, accurate … What suggestions do you have for improving teamwork and communication?

219. TeamSTEPPS® Diagnosis Improvement: Module 1 Introduction (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/diagnosis-improvement/module1-presenters-notes.pdf
     January 12, 2022 - Appropriate communication can mitigate diagnostic errors. … • Use concise, structured communication techniques. … • TeamSTEPPS can improve teamwork and communication, and effective communication supports the diagnostic … • TeamSTEPPS can improve teamwork and communication, and both effective communication and strong … Communication strategies and tools to overcome some of the breakdowns in teamwork and team communication

220. More Effort Is Needed To Ensure Patients Understand Doctors' Instructions (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/dataspotlight-health-literacy.pdf
     March 01, 2019 - understand basic health information and services needed to make appropriate health decisions.”2 Several communication … Department of Health and Human Services programs: ◆ AHRQ funds many projects that support improved communication … patient-family-engagement/pfeprimarycare/index.html www.ahrq.gov/literacy https://www.niddk.nih.gov/health-information/communication-programs … how-talk-patients-about-prediabetes-diagnosis/use-teach-back-method https://www.niddk.nih.gov/health-information/communication-programs … Closing the loop: physician communication with diabetic patients who have low health literacy.