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181. Section 7E (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-section-7-e.pdf
     December 29, 2017 - Preferred Language UNADJUSTED ANALYSIS English (12001) Spanish (1018) P-Value Nurse-parent communication … 80.8% 81.4% .57 Doctor-parent communication 82.2% 83.3% .27 Communication about medicines 79.9% … 70.1% 68.9% .54 Doctor-child communication 66.3% 70.0% .07 Involving teens in care 70.7% 77.9% … 81.4% 80.9% .59 Doctor-parent communication 82.2% 83.3% .26 Communication about medicines 79.4% … 70.7% 68.3% .20 Doctor-child communication 67.0% 69.4% .22 Involving teens in care 72.5% 76.2%

182. Section 6A (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-section-6-a.pdf
     December 29, 2017 - .80 Doctor-parent communication .73 Communication about medicines .91 Informed about child’s care … with providers .82 Preparing to leave hospital .87 Informed in Emergency Room .74 Nurse-child communication … .77 Doctor-child communication .84 Involving teens in care .66 Mistakes and concerns .90 Call … 3 .93 Doctor-parent communication 3 .92 Communication about medicines 4 .73 Informed about child … ’s care 2 .87 Preparing to leave hospital 5 .89 Nurse-child communication 3 .88 Doctor-child communication

183. Chapter 6. Measure Maps and Profiles (continued, 10) | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/ncepcr/care/coordination/atlas/chapter6i.html
     June 01, 2014 - accountability or negotiate responsibility   □   Communicate           Interpersonal communication … Farrell, personal communication, September 13, 2010). … accountability or negotiate responsibility       Communicate           Interpersonal communication … Schaefer, personal communication, September 1, 2010). … Schaefer, personal communication, September 1, 2010).

184. Learn About CUSP | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/hai/cusp/modules/learn/sl-cusp.html
     December 01, 2012 - Implement Teamwork and Communication Slide 26. … Develop a communication plan. … Implement Teamwork and Communication. Apply CUSP. … Implement Teamwork and Communication Recognize the importance of effective communication. … Identify barriers to communication.

185. PowerPoint Presentation
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/communication-slides.pptx
     June 01, 2021 - PowerPoint Presentation Improving Teamwork and Communication Long-Term Care AHRQ Safety Program for … Message received (but distorted) Improving Teamwork 6 Process of Communication, Continued2 … Improving Teamwork 10 Case 1 — SBAR4 Improving Communication in a Brief and Timely Manner Situation … Approach that impairs communication 15 Improving Teamwork 15 Elements of Appropriate Assertion … Communication failure: basic components, contributing factors, and the call for structure.

186. Obsrounds (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/obsrounds.doc
     August 07, 2012 - Poor communication among staff is a root cause of many patient adverse and sentinel events. … Communication among disciplines can be improved if viewed through the eyes of an objective observer. … Observational rounds are a teamwork and communication tool to objectively assess and improve teamwork … not clearly expressed). · Who was explicit or implicit in their communication? … · Did the interaction style or communication change between providers? IV.

187. Long-Term Care Safety Toolkit Modules | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/hai/quality/tools/cauti-ltc/modules.html
     May 01, 2017 - Teamwork and Communication Provides evidence on why teamwork and communication enhances resident safety … , lists barriers, and offers solutions to overcome barriers to effective teamwork and communication. …        Communication and Engaging the Family        Communication in Action        Communication … HTML )  (en español: Word , 2.38 MB)   Video clips embedded in PowerPoint slide set:        Staff Communication …        Communication and Engaging the Family        Communication in Action        Communication

188. PowerPoint Presentation
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/module5-response-disclosure-notes.pptx
     August 21, 2015 - Define the elements of disclosure communication. … Define the elements of disclosure communication. … What could be done to improve the disclosure communication? … This conversation sets the stage for future communication. … Communication Skills for Disclosure Lead Show empathy.

189. Implementing SBAR: Improving Communication and Response Times in Critical Care Transport
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2013-materials/teamstepps-monthly-webinar-nov2013.pptx
     January 01, 2013 - Implementing SBAR: Improving Communication and Response Times in Critical Care Transport Implementing … SBAR: Improving Communication and Response Times in Critical Care Transport November 13, 2013 TEAMSTEPPS … Meets the communication need of the CCT Provides standardized critical communication Enhances team … Post data results on communication board and discuss results in huddles and staff meetings Reinforce … Beyond communication: The role of standardized protocols in a s changing health care environment..

190. Section 7B (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-section-7-b.pdf
     December 29, 2017 - CCIs) UNADJUSTED ANALYSIS No CCIs (7776) 1 CCI (1075) 2+ CCIs (434) P-Value Nurse-parent communication … 80.1% 82.1% 80.1% .17 Doctor-parent communication 82.0% 82.4% 83.0% .78 Communication about medicines … 69.8% 71.7% 69.0% .44 Doctor-child communication 66.4% 67.0% 66.4% .94 Involving teens in care 71.7% … 81.1% 81.7% 79.6% .54 Doctor-parent communication 82.3% 82.2% 83.0% .88 Communication about medicines … 70.1% 71.4% 68.9% .59 Doctor-child communication 65.2% 66.8% 67.8% .44 Involving teens in care 70.6%

191. The Power of Patient Stories for Improving the Patient Experience webcast - Grob (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/patient-narratives-webinar-stories.pdf
     July 01, 2020 - Access Office Staff Care coordination Integral: Communication Discussing COVID Providers … may spend less time, but it’s okay Masks can make communication difficult Providers remain responsive … and kind despite pandemic Proximal Proximal Communication: Reassuring, insufficient, useful … Proximal Communication: Reassuring, insufficient, useful Access: Working, difficult, delayed … , necessary, hard Proximal Communication: Reassuring, insufficient, useful Access: Working,

192. Facilitator Guide: Build Your SSI Prevention Bundle (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/cusp/dailygoals-rounds-facguide.docx
     January 01, 2017 - Slide 3 Why Communication Matters SAY: Communication during intensive care unit (ICU) rounds with … Slide 4 Why Communication Matters SAY: Year after year, studies show that communication failure is … Slide 6 Barriers That Impact Communication ASK: What are some barriers that impact effective communication … Slide 7 Communication Breakdowns Cause Sentinel Events SAY: As mentioned earlier, ineffective communication … Slide 13 Daily Goals Improve Communication and Care SAY: Standardizing communication with the use

193. Distributed Cognition and the Role of Nurses in Diagnostic Safety in the Emergency Department (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/publications2/files/distributed-cognition-er-nurses_0.pdf
     August 01, 2022 - The explicit role of communication in diagnostic processes, as well as the impact of suboptimal communication … Information flow Optimize information flow by improving communication. … Interdisciplinary communication: an uncharted source of medical error? … Communication failures: an insidious contributor to medi- cal mishaps. … Ten best practices for improving emergency medicine provider–nurse communication.

194. Improve Teamwork and Communication | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/hai/cusp/videos/06a-improve-team/index.html
     June 01, 2018 - Comprehensive Unit-based Safety Program (CUSP) Videos Improve Teamwork and Communication … Decolonization – Universal and Targeted Tools Improve Teamwork and Communication … Improve Teamwork and Communication [4 min. 7 sec.] … 2018 Page originally created February 2013 Internet Citation: Improve Teamwork and Communication

195. Implementation Guide for the CANDOR Process: Appendix B | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/patient-safety/settings/hospital/candor/impguide/apb.html
     August 01, 2022 - Communication Team (With Sub-Teams For Disclosure And Care For The Caregiver)     Communication … Teams for implementation Influential and positive communicator who has been trained in disclosure communication … Medical Director, Nurse Manager, Risk Manager) Disclosure Lead(s) Implements the Disclosure and Communication … program, as necessary; reports to the Communication Team Leader Influential and positive communicator … who has been trained in disclosure communication (e.g., Medical Director, Nurse Manager, Risk Manager

196. CHIPRA 241: Section 2, Technical Specifications (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-241-bmi-communication-section-2-tech-specs.pdf
     February 24, 2020 - aged 2 through 17 years with an outpatient care visit and BMI ≥85 percentile who had documentation of communication … record data and is calculated as follows: The percentage of eligible children who had documentation of communication … Communication Evidence of letter, telephone call, email message, or face-to-face discussion with of … For documenting communication, terms used could include: overweight, obese, unhealthy weight, excess … Numerator Eligible children with an outpatient care visit, BMI ≥85 percentile, and documentation of communication

197. Ambulatory Surgery Center SOPS: What You Need to Know Webcast (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/theresa-famolaro-slides-12-45.pdf
     July 22, 2019 - harm through the use of a surgical safety checklist ► Improve safety culture through teamwork and communication … Communication About Patient Information 2. Communication Openness 3. … Patient Safety • Near-Miss Documentation • Overall Rating on Patient Safety (Excellent to Poor) • Communication … ASC Composite Results % Positive Response Organizational Learning--Continuous Improvement 92% Communication … Communication About Patient Information 2. Communication Openness 3.

198. Child HCAHPS NFT State Simulation (xls file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/nft-state-simulation.xlsx
     February 19, 2021 - , [0.64 - 0.8] 0.65 (0.06), [0.58 - 0.71] 0.66 (0.07), [0.55 - 0.73] 0.67 (0.11), [0.5 - 0.86] Communication … with doc, cg 0.04655(0.01463) 0.002334(0.006745) 0.0469(0.01396) 0.002599(0.005817) Communication with … nurse, cg 0.03994(0.01136) 0(.) 0.03861(0.01141) 0.001629(0.004372) Communication with doc, child 0.03891 … (0.01721) 0.009329(0.01188) 0.04916(0.01704) 0() Communication with nurse, child 0.01676(0.01202) 0.01351 … (0.01164) 0.03053(0.01455) 0.001808(0.005002) Communication about rx 0.04907(0.01549) 0.01429(0.01261

199. Section 7C (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-section-7-c.pdf
     December 29, 2017 - 82.4% 82.6% 81.7% 80.1% 78.0% <.001 Doctor-parent communication 85.2% 85.0% 83.3% 80.7% 78.8% <.001 … Communication about medicines 80.3% 80.1% 81.0% 78.8% 78.3% .003 Informed about child’s care … 73.6% 74.3% 72.0% 67.8% 63.7% <.001 Doctor-child communication 75.2% 71.3% 68.8% 64.1% 59.2% <.001 … Communication about medicines 80.7% 80.4% 80.9% 78.5% 78.0% <.001 Informed about child’s care … 73.1% 74.5% 72.5% 67.6% 63.6% <.001 Doctor-child communication 74.4% 71.8% 69.5% 64.1% 58.9% <.001

200. Section 7D (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-section-7-d.pdf
     December 29, 2017 - 80.1% 81.9% 83.1% 83.6% 79.8% .001 Doctor-parent communication 81.7% 82.7% 84.0% 85.2% 83.7% .005 … Communication about medicines 78.9% 81.1% 81.7% 84.5% 81.0% <.001 Informed about child’s care 70.5% … 69.0% 71.3% 73.7% 75.2% 72.7% <.001 Doctor-child communication 65.8% 65.8% 73.1% 72.1% 70.3% <.001 … 79.6% 81.5% 82.8% 83.2% 81.4% <.001 Doctor-parent communication 81.5% 82.2% 83.8% 85.0% 84.9% .001 … Communication about medicines 79.7% 81.3% 81.2% 84.1% 80.9% <.001 Informed about child’s care