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101. Health Plan and Sickle Cell Clinic Communication Process and Meeting Planning (2c.6) (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/communication-documents.pdf
     February 04, 2021 - Health Plan and Sickle Cell Clinic Communication Process and Meeting Planning (2c.6) Health Plan and … Sickle Cell Clinic Communication Process and Meeting Planning (2c.6) This diagram illustrates the process … Health Plan and Specialty Clinic Communication Process Regarding Patients with Sickle Cell Disease

102. Improving Patient Safety Through Provider Communication Strategy Enhancements (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol3/Advances-Dingley_14.pdf
     February 06, 2008 - of open, safe communication (psychological safety) … SBAR blank communication forms/worksheets. … During any given communication event, multiple forms of communication and activities could be evident … After implementation of team/communication strategies, communication time surrounding a patient concern … Post-intervention, nurses (the communication initiators) perceived increased satisfaction with communication

103. Presentation Slides | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/hai/cusp/modules/apply/sl-cusp.html
     December 01, 2012 - Implement Teamwork and Communication Slide 24. The Keys to Effective Communication Slide 25. … Implement Teamwork and Communication 2 Recognize the importance of effective communication. … Identify barriers to communication. … Describe the connections between communication and medical error. … TeamSTEPPS Fundamentals Course: Module 6 Communication.

104. Strategy 6H: Tools To Help Patients Communicate Their Needs | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6htools.html
     April 01, 2023 - The Problem Communication is a two-way street. … While the communication skills of physicians and other providers certainly play a large role in shaping … This intervention is simple, requires few resources, and is effective at generating communication and … Effective physician-patient communication and health outcomes: A review. … https://www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication

105. Strategies for Improving Patient Experience with Ambulatory Care: Training to Advance Physicians’ Communication Skills (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-section-6-g.pdf
     July 31, 2017 - Training to Advance Physicians’ Communication Skills July 2017 6.G-1 6.G. … TRAINING TO ADVANCE PHYSICIANS’ COMMUNICATION SKILLS 6.G.1. … Poor communication can have a serious impact on health outcomes. … to help clinicians develop and hone their communication skills. … Thriving in a busy practice: Physician-patient communication training.

106. Enhancing Patient Safety Through Cognition and Communication (M-Safety Lab) | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/patient-safety/resources/learning-lab/enhancing-long-desc.html
     April 01, 2021 - Contextual barriers to communication between physicians and nurses about appropriate catheter use . … Electronic health records, communication, and data sharing: challenges and opportunities for improving … Contextual barriers to communication between physicians and nurses about appropriate catheter use . … Saint S, et al., Final Report: Enhancing Patient Safety Through Cognition and Communication: The M-Safety … Electronic health records, communication, and data sharing: challenges and opportunities for improving

107. Appendix Items | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/appx.html
     March 01, 2024 - Communication Self-Assessment Communication Observation Form Plain Language Words Use the Teach-Back … Assessment Quiz   [ Word: Health Literacy Brief Assessment Quiz  (21KB) ] Tools To Improve Spoken Communication … Tool 4: Communicate Clearly Key Strategies for Clear Communication   [ Word: Key Strategies for … Clear Communication  (15 KB) ]  Communication Self-Assessment   [ Word: Communication Self-Assessment …  (22 KB) ]  Communication Observation Form    [ Word: Communication Observation Form  (21 KB) ] Tool

108. ICU-to-Ward Transitions | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-care-transitions3.html
     June 01, 2023 - 57 showed that 87 percent of residents recalled at least one adverse event specifically related to communication … of which can lead to diagnostic errors. 60 Although substantial efforts have focused on improving communication … issues. 57 , 66 In addition to communication between providers at the ICU-to-ward transition, communication … transfer out of the ICU.67 Plotnikoff, et al., found that patients and families felt that consistent communication … diagnostic errors can be reduced with more widespread and standardized implementation of structured communication

109. Chapter 6. Measure Maps and Profiles (continued, 24) | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/ncepcr/care/coordination/atlas/chapter6w.html
     June 01, 2014 - Singer, personal communication, September 23, 2013). … Singer, personal communication, April 11, 2013). … Survey items are grouped together into six validated sub-scales: (1) access and communication, (2) patient … Chen, personal communication, May 13, 2013). 1 Date: Measure released in 2012. 1 Perspective: Patient … Chen, personal communication, May 13, 2013). Source: Chen AY, Schrager SM, Mangione-Smith R.

110. Facilitator Notes | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/hai/cusp/modules/apply/ac-cusp.html
     December 01, 2012 - Implement Teamwork and Communication Slide 24. The Keys to Effective Communication Slide 25. … Implement Teamwork and Communication. … Implement Teamwork and Communication Say: After completing the "Teamwork and Communication" module … Identify barriers to communication. … The Keys to Effective Communication Say: Effective communication is complete, clear, brief, and

111. Improving Communication and Teamwork in the Surgical Environment
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/pf-engagement/pf-engagement-slide-set.pptx
     May 01, 2017 - Improving Communication and Teamwork in the Surgical Environment Patient and Family Engagement in the … Overview of Communication Competencies. Guide to Patient and Family Engagement. … Communication Guide for Providers Patient and Family Engagement | ‹#› AHRQ Safety Program for Ambulatory … Communication Guides for Patients and Families Patient and Family Engagement | ‹#› AHRQ Safety … Overview of Communication Competencies. Guide to Patient and Family Engagement.

112. Strategies to Improve Communication Between Pharmacists and Patients (ppt file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/pharmhealthlit/pharmlit/kripalani.ppt
     January 01, 2010 - Strategies to Improve Communication Between Pharmacists and Patients Strategies to Improve Communication … Name at least 2 techniques to improve communication with low-literacy patients. … Today we’ve gone over some of the strategies to improve communication. … Teaching About Health Literacy and Clear Communication. … Closing the Loop: Physician Communication With Diabetic Patients Who Have Low Health Literacy.

113. Improving Clinical Communication and Patient Safety: Clinician-Recommended Solutions (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol3/Advances-Woods_78.pdf
     July 23, 2008 - Communication and Patient Safety: Clinician-Recommended Solutions Donna M. … Clinician-recommended solutions for patient safety-related communication problems Solutions Communication … Education “We had a couple of issues with anesthesia communication. … These tools can enable the receiver of the communication to prioritize a particular communication and … Communication in transitions.

114. Inpatient-to-Outpatient Transitions | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-care-transitions5.html
     June 01, 2023 - . 87 Interventions related to measuring and preventing postdischarge error have largely focused on communication … Communication between inpatient and outpatient providers is quite limited and often only consists of … Deficits occur in both communication and information transfer at the inpatient-to-outpatient transition … discharge summary templates and other electronic tools were associated with improved timeliness of communication … with outpatient physicians and improved communication of potential diagnostic errors, such as discussing

115. Practice Facilitator Agenda - Lesson 1: Teamwork and Communication (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/agenda-lesson1.pdf
     November 30, 2015 - Practice Facilitator Agenda - Lesson 1: Teamwork and Communication TeamSTEPPS ® for Office-Based Care … Care Lesson 1: Practice Facilitator Agenda Practice Facilitator Agenda Lesson 1: Teamwork and Communication … What were other opportunities your team identified for better communication and teamwork? … Communication Discussion  What areas of communication has your team identified for improvement? …  What strategies does your team suggest using to address communication breakdowns within your team?

116. Best Practices for Promoting Mental Health and Emotional Well-Being Among Nursing Home Staff (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/nursing-home/mental-health-and-emotional-wellbeing.pdf
     March 01, 2022 - Make it known that leadership and administration are committed to regular communication through ongoing … COMPASSIONATE COMMUNICATION Encourage staff to use compassionate communication. … Compassionate communication directs people to focus on their observations and feelings, and to ask for … Compassionate communication has four steps: 1. Observations 2. Feelings 3. Needs 4. … Leaders can model compassionate communication during staff meetings, rounds, and huddles.

117. A Breakthrough Approach to Improving CAHPS Communication Performance (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/communication_2012_04_01_transcript.pdf
     January 01, 2012 - two aspects of communication. … One is communication from the heart and the other is communication from our heads. … communication. … Slide 7 And both heart and head communication have great benefits. … And caring communication is really that center pin.

118. Daily Goals Checklist | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/hai/cusp/toolkit/daily-goals.html
     December 01, 2012 - if complicated care plans are to be effectively managed by the care team Problem statement: Clear communication … Communication failures lead to patient harm, increased length of stay, provider dissatisfaction, and … Effective communication is particularly important in the unit if complicated care plans are to be effectively … Purpose of tool: This tool improves communication among care team and family members regarding the patient's … Improving Communication in the ISU Using Daily Goals.

119. CAHPS Health Literacy Item Sets | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/index.html
     December 01, 2022 - with providers Communication about self-management of diseases and conditions Communication about … medicines Communication about tests and test results Communication about forms Users of these … to the Health Literacy Items to identify factors that may be affecting their scores on the survey's communication … Recognize particular behaviors that inhibit effective communication (e.g., talking too fast, using medical … Measure the effect of behaviors that promote effective communication (e.g., confirming understanding

120. TeamSTEPPS Pocket Guide (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/teamstepps-pocket-guide.pdf
     May 01, 2023 - ......................1 Key Skills ..............................................................3 Communication … Framework and Competencies Page 3 Key Skills Communication A verbal and nonverbal process by which … Communication Page 4 Communication Communication involves two or more people continuously sharing information … Communication Page 6 Closed-Loop Communication Using verbal feedback to ensure that messages … Page 7 Check-Back A closed-loop communication strategy used to ensure that information conveyed by