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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module3/3_ts_office_comm-ig.pptx
January 01, 2008 - COMMUNICATION
for
OFFICE-BASED CARE
Communication
®
TeamSTEPPS | Primary Care Medical … Office-Based Care Teams
Communication
Slide
INTRODUCTION
SAY:
Communication is the first of the … Slide ‹#›
1
COMMUNICATION
SAY:
Cannon-Bowers et al. (1995) found that communication comprises two … Slide ‹#›
‹#›
TeamSTEPPS | Office-Based Care
Communication
IMPORTANCE OF COMMUNICATION
SAY:
The … Slide ‹#›
3
COMMUNICATION CONSIDERATIONS
SAY:
Communication is the lifeline of any team.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/communication-self-assessment.docx
March 01, 2024 - Communication Self-Assessment
Directions: After a patient encounter, rate whether you agree, are neutral … Your self-assessment is subjective, but it allows you to examine your communication with patients honestly
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/communication-observation-form.docx
March 01, 2024 - Communication Observation Form
Please observe the interaction between a patient and a clinician. … Feel free to write notes that can help the clinician improve their communication in the future.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hemorrhage_3-communication-speaker-notes.pdf
July 01, 2023 - Communication: Obstetric Hemorrhage
SPPC‐II
Toolkit
Hospital
Te
Le
SPP
AIM
am
ads
C II
Communication … communication. … These relate primarily to
verbal communication.
Nonverbal communication can take several forms. … Effective communication is clear. … No. 23-0046
July 2023
Communication Obstetric Hemorrhage
Communication is…
Maternal and Perinatal
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hypertension_3-communication-speaker-notes.pdf
July 01, 2023 - Communication: Severe Hypertension
Hospital AIM
Team
Leads
SPPC‐II
Communication
Severe Hypertension … communication. … These relate primarily to
verbal communication.
Nonverbal communication can take several forms. … Effective communication is clear. … Effective communication is timely. Consider ramifications of delayed
9
communication.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/diagnosis-improvement/module3-communication.pptx
January 13, 2022 - Module 3: Communication
Module 3
Communication To Improve Diagnosis
TeamSTEPPS® for Diagnosis Improvement … , or email communication? … Standards associated with the specific mode of communication
Power of nonverbal communication … Communication should be brief. … Structured Communication
Structured communication tools are useful to enhance effective communication
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/communication-facilitator-guide.docx
June 01, 2021 - effective communication … · First, effective communication is complete. … Slide 5
Process of Communication
SAY:
Communication in general can be viewed in this simple model … Slide 6
Process of Communication
SAY:
In the best communication methods, the receiver uses active … Slide 13
Case 3: Communication
SAY:
Let’s walk through a final case of communication errors that
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/communication-material-guide.docx
May 01, 2017 - Overview
Communication and Teamwork Defined
· Slides 4-11
Improving Surgical Team Communication With … Briefings*
· Slides 12-17
· Example Briefing* (2 min 14)
Improving Surgical Team Communication With … Debriefings*
· Slides 18-25
· Example Debriefing* (1 min 24)
The Surgical Checklist as a Communication … †
· Slides 48-52
· Example of Closed-Loop Communication+ (46 sec)
Tools
· Slide 53
*Video
†Audio … Listen to the closed-loop communication example.
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ce.effectivehealthcare.ahrq.gov/teamstepps-program/curriculum/communication/index.html
June 01, 2023 - Home
TeamSTEPPS Program
Curriculum Materials
Module 1: Communication … Module 1 covers the communication concepts and tools included in TeamSTEPPS. … The module includes a high-level overview (section 1) , an explanation of the communication concepts … June 2023
Page originally created May 2023
Internet Citation: TeamSTEPPS Module 1: Communication … https://www.ahrq.gov/teamstepps-program/curriculum/communication/index.html
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ce.effectivehealthcare.ahrq.gov/nursing-home/resources/communication-strategies.html
May 01, 2021 - Home
Nursing Home COVID-19 Action Network
Resources Catalog
Communication … Strategies for Keeping Families Up to Date
Resource: Communication Strategies for Keeping … It offers a list of tactics to ensure important communication is shared effectively and that family members … Page last reviewed May 2021
Page originally created February 2021
Internet Citation: Communication … https://www.ahrq.gov/nursing-home/resources/communication-strategies.html
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/curriculum/teamstepps-module-1-slides.pptx
August 03, 2022 - TeamSTEPPS Communication - Module 1
Communication
Module 1
1
Objectives
Describe how communication … Define effective communication.
Identify communication challenges. … Communication
3
3
Effective Communication
Effective communication skills:
Are vital for patient … Communication
4
Importance of Communication
Joint Commission data identify communication failures … Communication
6
6
7
Standards of Effective
Communication
Communication
7
Communication
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ce.effectivehealthcare.ahrq.gov/pqmp/measures/communication-weight-classification.html
August 01, 2021 - Home
Pediatric Quality Measures Program
PQMP Measures
Communication … Publications
Measure Implementation & Quality Improvement
PQMP Grantees
Communication … Page last reviewed August 2021
Page originally created August 2021
Internet Citation: Communication … https://www.ahrq.gov/pqmp/measures/communication-weight-classification.html
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ce.effectivehealthcare.ahrq.gov/nursing-home/resources/communication-toolkit.html
February 01, 2021 - 19 Action Network
Resources Catalog
COVID-19 Infection Prevention and Control: Communication … News
Best Practice Summaries
COVID-19 Infection Prevention and Control: Communication … Toolkit for Long-term Care Facilities
Resource: COVID-19 infection prevention and control: communication … toolkit for long-term care facilities
This communication toolkit contains a series of simplified … https://www.ahrq.gov/nursing-home/resources/communication-toolkit.html
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ce.effectivehealthcare.ahrq.gov/teamstepps-program/curriculum/communication/tools/teachback.html
May 01, 2023 - Home
TeamSTEPPS Program
Curriculum Materials
Module 1: Communication … Tools
Section 2: Explanation of Key Concepts and Tools
Tool: SBAR
Tool: Closed-Loop Communication … This technique is also useful for interpreters, who can use the teach-back to correct any missed communication … (or misinformation) with non-English speakers or patients and families with low English proficiency. … https://www.ahrq.gov/teamstepps-program/curriculum/communication/tools/teachback.html
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hemorrhage_3_communication.pptx
July 01, 2023 - Communication: Obstetric Hemorrhage - PowerPoint Presentation
Communication
Obstetric Hemorrhage
Module … communication. … These relate primarily to verbal communication.
Nonverbal communication can take several forms. … Effective communication is clear. … Effective communication is timely. Consider ramifications of delayed communication.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hypertension_3_communication.pptx
July 01, 2023 - Communication: Severe Hypertension - PowerPoint Presentation
Communication
Severe Hypertension
Module … communication. … These relate primarily to verbal communication.
Nonverbal communication can take several forms. … Effective communication is clear. … Effective communication is timely. Consider ramifications of delayed communication.
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ce.effectivehealthcare.ahrq.gov/teamstepps/instructor/fundamentals/module3/igcommunication.html
March 01, 2019 - communication. … Importance of Communication
7
2 mins
3.
Communication Failures
8—9
3 mins *
4. … Subsections:
Importance of Communication
Communication Definition, Standards, and Challenges
Communication … (Optional) Communication Failures
Communication is... … Define effective communication.
Identify communication challenges.
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ce.effectivehealthcare.ahrq.gov/nursing-home/resources/vaccination-communication-toolkit.html
July 01, 2021 - Nursing Home COVID-19 Action Network
Resources Catalog
COVID-19 Vaccination Communication … Resources Catalog
News
Best Practice Summaries
COVID-19 Vaccination Communication … Toolkit
Resource: COVID-19 Vaccination Communication Toolkit
Medical centers, clinics, … 2021
Page originally created February 2021
Internet Citation: COVID-19 Vaccination Communication … https://www.ahrq.gov/nursing-home/resources/vaccination-communication-toolkit.html
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ce.effectivehealthcare.ahrq.gov/teamstepps-program/curriculum/communication/tools/loop.html
May 01, 2023 - Home
TeamSTEPPS Program
Curriculum Materials
Module 1: Communication … Section 2: Explanation of Key Concepts and Tools
Tool: Closed-Loop Communication … Closed-loop communication uses verbal feedback to ensure that messages are correctly understood … The illustration below captures the three key elements of closed-loop communication. … https://www.ahrq.gov/teamstepps-program/curriculum/communication/tools/loop.html
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ce.effectivehealthcare.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6gtraining.html
March 01, 2020 - Poor communication can have a serious impact on health outcomes. … to help clinicians develop and hone their communication skills. … Its programs include education and research in physician-patient communication. … Thriving in a busy practice: physician-patient communication training. … Effect of clinician communication skills training on patient satisfaction.