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  1. cahpsdatabase.ahrq.gov/files/2016CAHPSHealthPlanChartbook/ALTText1_F7.htm
    January 01, 2016 - 2016 CAHPS Health Plan Survey Figure 7 Medicare Top-Box Composite Scores 2007-2016 Line graph depicting Medicare top-box composite scores over time. Year 2007: Getting Needed Care composite: 63%, Getting Care Quickly composite: 66%, How Well Doctors Communicate composite: 75%, Health Plan Information and Cu…
  2. cahpsdatabase.ahrq.gov/files/2016CAHPSHealthPlanChartbook/ALTText1_F3.htm
    January 01, 2016 - 2016 CAHPS Health Plan Survey Figure 3 Child Medicaid Top-Box Composite Scores 2007-2016 Line graph depicting Child Medicaid top-box composite scores over time. Year 2007: Getting Needed Care composite: 52%, Getting Care Quickly composite: 71%, How Well Doctors Communicate composite: 79%, Health Plan Inform…
  3. cahpsdatabase.ahrq.gov/files/2015CAHPSHealthPlanChartbook/ALTText1_F2.htm
    January 01, 2015 - 2015 CAHPS Health Plan Survey Figure 1-2 Adult Medicaid Top-Box Composite Scores Over Time Line graph depicting Adult Medicaid top-box composite scores over time. Year 2007: Getting Needed Care composite: 47%, Getting Care Quickly composite: 53%, How Well Doctors Communicate composite: 67%, Health Plan …
  4. cahpsdatabase.ahrq.gov/files/2015CAHPSHealthPlanChartbook/ALTText1_F4.htm
    January 01, 2015 - 2015 CAHPS Health Plan Survey Figure 1-4 Child Medicaid Top-Box Composite Scores Over Time Line graph depicting Child Medicaid top-box composite scores over time. Year 2007: Getting Needed Care composite: 52%, Getting Care Quickly composite: 71%, How Well Doctors Communicate composite: 79%, Health Plan In…
  5. cahpsdatabase.ahrq.gov/files/2015CAHPSHealthPlanChartbook/ALTText1_F6.htm
    January 01, 2015 - 2015 CAHPS Health Plan Survey Figure 1-6 Medicare Top-Box Composite Scores Over Time Line graph depicting Medicare top-box composite scores over time. Year 2007: Getting Needed Care composite: 63%, Getting Care Quickly composite: 66%, How Well Doctors Communicate composite: 75%, Health Plan Information and…
  6. cahpsdatabase.ahrq.gov/files/2017CAHPSHealthPlanChartbook/ALTText1_F8.htm
    January 01, 2017 - 2017 CAHPS Health Plan Survey Figure 5. CHIP Top-Box Composite Scores 2011-2017 Line graph depicting chip top-box composite scores over time. Year 2011: Getting Needed Care composite: 54%, Getting Care Quickly composite: 67%, How Well Doctors Communicate composite: 71%, Health Plan Informati…
  7. cahpsdatabase.ahrq.gov/files/HCBS/HCBS-DB-OnePager.508C.pdf
    December 31, 2021 - report on their experiences with topics that include: • Staff reliability and helpfulness • Staff communication
  8. cahpsdatabase.ahrq.gov/files/2016CAHPSHealthPlanChartbook/ALTText1_F5.htm
    January 01, 2016 - 2016 CAHPS Health Plan Survey Figure 5 Chip Top-Box Composite Scores 2011-2016 Line graph depicting chip top-box composite scores over time. Year 2011: Getting Needed Care composite: 54%, Getting Care Quickly composite: 67%, How Well Doctors Communicate composite: 71%, Health Plan Information and Customer S…
  9. cahpsdatabase.ahrq.gov/files/2012CAHPSClinicianGroupChartbook.pdf
    October 01, 2013 - Adult Access (Getting Timely Appointments, Care, and Information) 63% 62% 69% 62% Provider Communication … of the Provider 79% 79% 80% 80% 1 Note that the Visit Adult version top-box results for Provider Communication … Care Providers and Clinics • Highest scores for all survey versions are reported for the Provider Communication … PCMH Combined Access (Getting Timely Appointments, Care, and Information) 62% 69% Provider Communication … West Access (Getting Timely Appointments, Care, and Information) 62% 66% 62% 61% 53% Provider Communication
  10. cahpsdatabase.ahrq.gov/files/2014CAHPSClinicianGroupChartbook.pdf
    June 01, 2015 -  Highest scores for all survey versions are reported for the Provider Communication composite, … For the Provider Communication composite, the highest score is reported in South Carolina (90 percent … Comparison of 12/6-month Adult/PCMH Top-Box Scores By State State Access Provider Communication … The one exception is the Provider Communication composite. Table 1-5. … 1,002 Access (Getting Timely Appointments, Care, and Information) 62% 59% 64% 63% Provider Communication
  11. cahpsdatabase.ahrq.gov/Files/2014CAHPSClinicianGroupChartbook.pdf
    June 01, 2015 -  Highest scores for all survey versions are reported for the Provider Communication composite, … For the Provider Communication composite, the highest score is reported in South Carolina (90 percent … Comparison of 12/6-month Adult/PCMH Top-Box Scores By State State Access Provider Communication … The one exception is the Provider Communication composite. Table 1-5. … 1,002 Access (Getting Timely Appointments, Care, and Information) 62% 59% 64% 63% Provider Communication
  12. cahpsdatabase.ahrq.gov/files/2013CAHPSClinicianGroupChartbook.pdf
    July 01, 2014 - ratings that can be compared).1 Notable exceptions are higher scores for the Access and Provider Communication … Visit Adult survey responses. 1 Note that the Visit Adult version top-box results for Provider Communication … Visit Adult Access (Getting Timely Appointments, Care, and Information) 60% 65% 63% Provider Communication … the Provider 76% 78% 82% • Highest scores for all survey versions are reported for the Provider Communication … West Access (Getting Timely Appointments, Care, and Information) 63% 67% 64% 62% 59% Provider Communication
  13. cahpsdatabase.ahrq.gov/files/2015CAHPSClinicianGroupChartbook.pdf
    July 01, 2016 - Comparison of Adult Survey 2.0 Combined Top Box Scores: 2010-2015* Access Provider Communication … Comparison of Child Survey 2.0 Combined Top Box Scores: 2012-2015 Access Provider Communication … Comparison of Adult Visit Survey 2.0 by State* State N Access Provider Communication Office Staff … Comparison of Adult Visit Survey 2.0 by Specialty* Specialty N Access Provider Communication Office … Comparison of Adult Visit Survey 2.o Top Box Scores: 2010-2015 Access Provider Communication Office
  14. cahpsdatabase.ahrq.gov/files/2012CAHPSClinicianGroup.htm
    October 01, 2013 - (Getting Timely Appointments, Care, and Information) 63% 62% 69% 62% Provider Communication … 79% 80% 80% 1 Note that the Visit Adult version top-box results for Provider Communication … Back To Top Highest scores for all survey versions are reported for the Provider Communication composite … Timely Appointments, Care, and Information) 62% 66% 62% 61% 53% Provider Communication … Timely Appointments, Care, and Information) 62% 60% 62% 64% 71% Provider Communication
  15. cahpsdatabase.ahrq.gov/files/2014CAHPSClinicianGroup.htm
    June 01, 2015 - ratings that can be compared). 1 Notable exceptions are higher scores for the Access and Provider Communication … Back To Top Highest scores for all survey versions are reported for the Provider Communication composite … For the Provider Communication composite, the highest score is reported in South Carolina (90 percent … Comparison of 12/6-month Adult/PCMH Top-Box Scores By State State Access Provider Communication … The one exception is the Provider Communication composite. Table 1-5.
  16. cahpsdatabase.ahrq.gov/files/2013CAHPSClinicianGroup.htm
    July 01, 2014 - ratings that can be compared). 1 Notable exceptions are higher scores for the Access and Provider Communication … Access (Getting Timely Appointments, Care, and Information) 60% 65% 63% Provider Communication … Back To Top Highest scores for all survey versions are reported for the Provider Communication composite … Timely Appointments, Care, and Information) 63% 67% 64% 62% 59% Provider Communication … (Getting Timely Appointments, Care, and Information) 63% 62% 67% 67% Provider Communication
  17. cahpsdatabase.ahrq.gov/files/2018_HP_CAHPS_Chartbook_Executive_Summary.pdf
    January 01, 2018 - 2018 CAHPS Health Plan Survey Database Chartbook Executive Summary CAHPS® 2018 Health Plan Survey Database Results Executive Summary This overview of results summarizes how health plan enrollees across all populations rate their health plan based on the 218 Consumer Assessment of Healthcare Providers and Systems…
  18. cahpsdatabase.ahrq.gov/files/2018CAHPSHealthPlanChartbook.pdf
    October 01, 2018 - 2018 CAHPS Health Plan Survey Database Chartbook THE CAHPS DATABASE 2018 CAHPS Health Plan Survey Database 2018 Chartbook: What Consumers Say About Their Experiences With Their Health Plans and Medical Care The content of this document may be used and reprinted without permission except for the following: Fe…
  19. cahpsdatabase.ahrq.gov/files/2020_HP_CAHPS_Chartbook_Executive_Summary.pdf
    January 01, 2020 - 2020 CAHPS Clinician & Group Survey Database Chartbook Executive Summary 2020 Health Plan Survey Database This overview of results summarizes how health plan enrollees across all populations rate their health plan based on the 2020 Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Health Plan Surv…
  20. cahpsdatabase.ahrq.gov/files/2019CAHPSHealthPlanChartbook.pdf
    October 01, 2019 - 2019 CAHPS Health Plan Survey Database Chartbook THE CAHPS DATABASE 2019 CAHPS Health Plan Survey Database 2019 Chartbook What Consumers Say About Their Experiences With Their Health Plans and Medical Care This document is in the public domain and may be used and reprinted without permission in the United …

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