-
cahpsdatabase.ahrq.gov/files/2016CAHPSHealthPlanChartbook/ALTText1_F7.htm
January 01, 2016 - 2016 CAHPS Health Plan Survey
Figure 7 Medicare Top-Box Composite Scores 2007-2016
Line graph depicting Medicare top-box composite scores over time.
Year 2007: Getting Needed Care composite: 63%, Getting Care Quickly composite: 66%, How Well
Doctors Communicate composite: 75%, Health Plan Information and Cu…
-
cahpsdatabase.ahrq.gov/files/2016CAHPSHealthPlanChartbook/ALTText1_F3.htm
January 01, 2016 - 2016 CAHPS Health Plan Survey
Figure 3 Child Medicaid Top-Box Composite Scores 2007-2016
Line graph depicting Child Medicaid top-box composite scores over time.
Year 2007: Getting Needed Care composite: 52%, Getting Care Quickly composite: 71%, How Well
Doctors Communicate composite: 79%, Health Plan Inform…
-
cahpsdatabase.ahrq.gov/files/2015CAHPSHealthPlanChartbook/ALTText1_F2.htm
January 01, 2015 - 2015 CAHPS Health Plan Survey
Figure 1-2 Adult Medicaid Top-Box Composite Scores Over Time
Line graph depicting Adult Medicaid top-box composite scores over time.
Year 2007: Getting Needed Care composite: 47%, Getting Care Quickly composite: 53%, How Well
Doctors Communicate composite: 67%, Health Plan …
-
cahpsdatabase.ahrq.gov/files/2015CAHPSHealthPlanChartbook/ALTText1_F4.htm
January 01, 2015 - 2015 CAHPS Health Plan Survey
Figure 1-4 Child Medicaid Top-Box Composite Scores Over Time
Line graph depicting Child Medicaid top-box composite scores over time.
Year 2007: Getting Needed Care composite: 52%, Getting Care Quickly composite: 71%, How Well
Doctors Communicate composite: 79%, Health Plan In…
-
cahpsdatabase.ahrq.gov/files/2015CAHPSHealthPlanChartbook/ALTText1_F6.htm
January 01, 2015 - 2015 CAHPS Health Plan Survey
Figure 1-6 Medicare Top-Box Composite Scores Over Time
Line graph depicting Medicare top-box composite scores over time.
Year 2007: Getting Needed Care composite: 63%, Getting Care Quickly composite: 66%, How Well
Doctors Communicate composite: 75%, Health Plan Information and…
-
cahpsdatabase.ahrq.gov/files/2017CAHPSHealthPlanChartbook/ALTText1_F8.htm
January 01, 2017 - 2017 CAHPS Health Plan Survey
Figure 5. CHIP Top-Box Composite Scores 2011-2017
Line graph depicting chip top-box composite scores over time.
Year 2011: Getting Needed Care composite: 54%, Getting Care Quickly composite: 67%, How Well
Doctors Communicate composite: 71%, Health Plan Informati…
-
cahpsdatabase.ahrq.gov/files/HCBS/HCBS-DB-OnePager.508C.pdf
December 31, 2021 - report on their
experiences with topics that include:
• Staff reliability and helpfulness
• Staff communication
-
cahpsdatabase.ahrq.gov/files/2016CAHPSHealthPlanChartbook/ALTText1_F5.htm
January 01, 2016 - 2016 CAHPS Health Plan Survey
Figure 5 Chip Top-Box Composite Scores 2011-2016
Line graph depicting chip top-box composite scores over time.
Year 2011: Getting Needed Care composite: 54%, Getting Care Quickly composite: 67%, How Well
Doctors Communicate composite: 71%, Health Plan Information and Customer S…
-
cahpsdatabase.ahrq.gov/files/2012CAHPSClinicianGroupChartbook.pdf
October 01, 2013 - Adult
Access (Getting Timely Appointments, Care, and
Information) 63% 62% 69% 62%
Provider Communication … of the Provider 79% 79% 80% 80%
1 Note that the Visit Adult version top-box results for Provider Communication … Care Providers and Clinics
• Highest scores for all survey versions are reported for the Provider Communication … PCMH
Combined
Access (Getting Timely Appointments, Care, and Information) 62% 69%
Provider Communication … West
Access (Getting Timely Appointments, Care,
and Information) 62% 66% 62% 61% 53%
Provider Communication
-
cahpsdatabase.ahrq.gov/files/2014CAHPSClinicianGroupChartbook.pdf
June 01, 2015 - Highest scores for all survey versions are reported for the Provider Communication
composite, … For the Provider
Communication composite, the highest score is reported in South Carolina (90 percent … Comparison of 12/6-month Adult/PCMH Top-Box Scores By State
State
Access
Provider
Communication … The one exception is the Provider Communication composite.
Table 1-5. … 1,002
Access (Getting Timely Appointments, Care, and
Information)
62% 59% 64% 63%
Provider Communication
-
cahpsdatabase.ahrq.gov/Files/2014CAHPSClinicianGroupChartbook.pdf
June 01, 2015 - Highest scores for all survey versions are reported for the Provider Communication
composite, … For the Provider
Communication composite, the highest score is reported in South Carolina (90 percent … Comparison of 12/6-month Adult/PCMH Top-Box Scores By State
State
Access
Provider
Communication … The one exception is the Provider Communication composite.
Table 1-5. … 1,002
Access (Getting Timely Appointments, Care, and
Information)
62% 59% 64% 63%
Provider Communication
-
cahpsdatabase.ahrq.gov/files/2013CAHPSClinicianGroupChartbook.pdf
July 01, 2014 - ratings that can be
compared).1 Notable exceptions are higher scores for the Access and Provider
Communication … Visit Adult survey responses.
1 Note that the Visit Adult version top-box results for Provider Communication … Visit
Adult
Access (Getting Timely Appointments, Care, and
Information) 60% 65% 63%
Provider Communication … the Provider 76% 78% 82%
• Highest scores for all survey versions are reported for the Provider Communication … West
Access (Getting Timely Appointments, Care,
and Information) 63% 67% 64% 62% 59%
Provider Communication
-
cahpsdatabase.ahrq.gov/files/2015CAHPSClinicianGroupChartbook.pdf
July 01, 2016 - Comparison of Adult Survey 2.0 Combined Top Box Scores: 2010-2015*
Access
Provider Communication … Comparison of Child Survey 2.0 Combined Top Box Scores: 2012-2015
Access
Provider
Communication … Comparison of Adult Visit Survey 2.0 by State*
State N Access
Provider
Communication
Office Staff … Comparison of Adult Visit Survey 2.0 by Specialty*
Specialty N Access
Provider
Communication
Office … Comparison of Adult Visit Survey 2.o Top Box Scores: 2010-2015
Access
Provider Communication
Office
-
cahpsdatabase.ahrq.gov/files/2012CAHPSClinicianGroup.htm
October 01, 2013 - (Getting Timely Appointments, Care, and Information)
63%
62%
69%
62%
Provider Communication … 79%
80%
80%
1 Note that the Visit Adult version top-box results for Provider Communication … Back To Top
Highest scores for all survey versions are reported for the Provider Communication composite … Timely Appointments, Care, and Information)
62%
66%
62%
61%
53%
Provider Communication … Timely Appointments, Care, and Information)
62%
60%
62%
64%
71%
Provider Communication
-
cahpsdatabase.ahrq.gov/files/2014CAHPSClinicianGroup.htm
June 01, 2015 - ratings that can be compared). 1 Notable exceptions are higher scores for the Access and Provider Communication … Back To Top
Highest scores for all survey versions are reported for the Provider Communication composite … For the Provider Communication composite, the highest score is reported in South Carolina (90 percent … Comparison of 12/6-month Adult/PCMH Top-Box Scores By State
State
Access
Provider Communication … The one exception is the Provider Communication composite.
Table 1-5.
-
cahpsdatabase.ahrq.gov/files/2013CAHPSClinicianGroup.htm
July 01, 2014 - ratings that can be compared). 1 Notable exceptions are higher scores for the Access and Provider Communication … Access (Getting Timely Appointments, Care, and Information)
60%
65%
63%
Provider Communication … Back To Top
Highest scores for all survey versions are reported for the Provider Communication composite … Timely Appointments, Care, and Information)
63%
67%
64%
62%
59%
Provider Communication … (Getting Timely Appointments, Care, and Information)
63%
62%
67%
67%
Provider Communication
-
cahpsdatabase.ahrq.gov/files/2018_HP_CAHPS_Chartbook_Executive_Summary.pdf
January 01, 2018 - 2018 CAHPS Health Plan Survey Database Chartbook Executive Summary
CAHPS® 2018 Health Plan Survey Database Results
Executive Summary
This overview of results summarizes how health plan enrollees across all populations rate their
health plan based on the 218 Consumer Assessment of Healthcare Providers and Systems…
-
cahpsdatabase.ahrq.gov/files/2018CAHPSHealthPlanChartbook.pdf
October 01, 2018 - 2018 CAHPS Health Plan Survey Database Chartbook
THE CAHPS DATABASE
2018 CAHPS Health Plan Survey Database
2018 Chartbook: What Consumers Say About Their
Experiences With Their Health Plans and Medical Care
The content of this document may be used and reprinted without permission except for the following: Fe…
-
cahpsdatabase.ahrq.gov/files/2020_HP_CAHPS_Chartbook_Executive_Summary.pdf
January 01, 2020 - 2020 CAHPS Clinician & Group Survey Database Chartbook Executive Summary
2020 Health Plan
Survey Database
This overview of results summarizes how health plan enrollees across all
populations rate their health plan based on the 2020 Consumer Assessment of
Healthcare Providers and Systems (CAHPS®) Health Plan Surv…
-
cahpsdatabase.ahrq.gov/files/2019CAHPSHealthPlanChartbook.pdf
October 01, 2019 - 2019 CAHPS Health Plan Survey Database Chartbook
THE CAHPS DATABASE
2019 CAHPS Health Plan Survey Database
2019 Chartbook
What Consumers Say About Their Experiences With Their
Health Plans and Medical Care
This document is in the public domain and may be used and reprinted without permission in the United …