-
cahpsdatabase.ahrq.gov/files/2016CAHPS_CG_Chartbook/ALTText1_F1.htm
January 01, 2016 - comparing Adult Survey 2.0 Combined Top box composite scores over time
Year 2010: Provider Communication … , Office Staff: 77%, Rating of Provider: 75%, Access: 59%
Year 2011: Provider Communication … , Office Staff: 81%, Rating of Provider: 79%, Access: 63%
Year 2012: Provider Communication … , Office Staff: 78%, Rating of Provider: 79%, Access: 63%
Year 2013: Provider Communication … , Office Staff: 75%, Rating of Provider: 76%, Access: 60%
Year 2014: Provider Communication
-
cahpsdatabase.ahrq.gov/files/2015CAHPS_CG_Chartbook/ALTText1_F1.htm
January 01, 2015 - graph comparing Adult Survey 2.0 Combined Top box scores over time
Year 2010: Provider Communication … , Office Staff: 77%, Rating of Provider: 75%, Access: 59%
Year 2011: Provider Communication … , Office Staff: 81%, Rating of Provider: 79%, Access: 63%
Year 2012: Provider Communication … , Office Staff: 78%, Rating of Provider: 79%, Access: 63%
Year 2013: Provider Communication … : 84%, Office Staff: 80%, Rating of Provider: 80%, Access: 62%
Year 2015: Provider Communication
-
cahpsdatabase.ahrq.gov/files/2015CAHPS_CG_Chartbook/ALTText1_F3.htm
January 01, 2015 - Adult Visit Survey 2.0 Top box scores over time
Year 2010: Office Staff: 90%, Provider Communication … , Rating of Provider: 75%, Access: 59%
Year 2011: Office Staff: 90%, Provider Communication … , Rating of Provider: 78%, Access: 61%
Year 2012: Office Staff: 91%, Provider Communication … , Rating of Provider: 80%, Access: 62%
Year 2013: Office Staff: 92%, Provider Communication … , Rating of Provider: 82%, Access: 63%
Year 2014: Office Staff: 92%, Provider Communication
-
cahpsdatabase.ahrq.gov/files/CH/Child-HCAHPS-Database-Webcast_2022-508.pdf
January 01, 2022 - with parent
► Communication with child
► Attention to safety and comfort
► Hospital environment
► Hospital … with Parent:
Keeping you informed about your child’s care 72%
Communication with Child:
How well nurses … with Nurses
Goal:
• Improve Child HCAHPS nurse-child
communication scores above 75th
percentile … Measures:
• Child HCAHPS scores for two
communication questions:
► 1) How often the nurse listened … Impacting the Patient’s Experience in a Children’s Hospital Using
a Communication Bundle Strategy.
-
cahpsdatabase.ahrq.gov/files/2015CAHPS_CG_Chartbook/ALTText1_F2.htm
January 01, 2015 - graph comparing Child Survey 2.0 Combined Top box scores over time
Year 2012: Provider Communication … Development: 81%, Prevention: 79%, Office Staff: 72%, Access: 69%
Year 2013: Provider Communication … Development: 74%, Prevention: 76%, Office Staff: 72%, Access: 65%
Year 2014: Provider Communication … Development: 83%, Prevention: 83%, Office Staff: 73%, Access: 66%
Year 2015: Provider Communication
-
cahpsdatabase.ahrq.gov/files/2016CAHPS_CG_Chartbook/ALTText1_F2.htm
January 01, 2016 - comparing Adult Survey 3.0 Combined Top box composite scores over time
Year 2015: Provider Communication … Provider: 84%, Office Staff: 81%, Care Coordination 75%, Access: 67%
Year 2016: Provider Communication
-
cahpsdatabase.ahrq.gov/CHDSS/login.aspx
December 31, 2024 - Therefore, you have no reasonable expectation of privacy regarding any communication or data transiting … for any lawful Government purpose, the government may monitor, intercept, and search and seize any communication … Any communication or data transiting or stored on this system may be disclosed or used for any lawful
-
cahpsdatabase.ahrq.gov/HCBSDSS/login.aspx
December 31, 2024 - Therefore, you have no reasonable expectation of privacy regarding any communication or data transiting … for any lawful Government purpose, the government may monitor, intercept, and search and seize any communication … Any communication or data transiting or stored on this system may be disclosed or used for any lawful
-
cahpsdatabase.ahrq.gov/files/2019CAHPSClinicianGroupChartbook.pdf
October 01, 2020 - HIGHEST SCORING
MEASURES
Provider
Communication
85%
of patients reported that
providers always … in this Chartbook include the following:
• How Well Providers Communicate with Patients (Provider Communication … Between
2017-2019, the Provider Communication and Office Staff composite measures have been stable. … Adult Survey 3.0 Combined Top-Box Scores by State*
State Number of Respondents Access
Provider
Communication … • Never
• Sometimes
• Usually
• Always
How Well Providers Communicate With Patients (Provider Communication
-
cahpsdatabase.ahrq.gov/files/2017CAHPSClinicianGroupChartbook.pdf
October 01, 2018 - Adult Survey 3.0 Combined Top-Box Scores by State*
State Number of Respondents Access
Provider
Communication … Urban/Rural Classification*
Urban/Rural
Classification
Number of
Respondents Access
Provider
Communication … Survey 3.0 Combined Top-Box Scores by Specialty*
Specialty Number of Respondents Access
Provider
Communication … 55%
60%
65%
70%
75%
80%
85%
90%
95%
100%
2015 2016 2017
Access
Office Staff
Provider Communication … • Never
• Sometimes
• Usually
• Always
How Well Providers Communicate With Patients (Provider Communication
-
cahpsdatabase.ahrq.gov/files/2016CAHPSClinicianGroupChartbook.pdf
July 01, 2017 - Adult 3.0 version, Hematology/Oncology has the highest scores for all composites except
Provider Communication … Cardiology, Pulmonary Medicine, and Rheumatology have the highest
scores for Provider Communication … How Well Providers Communicate With Patients (Provider Communication)
Q14/Q19
In the last 12/6 months … How Well Providers Communicate With Patients (Provider Communication)
Q11/Q12
In the last 6 months … How Well Providers Communicate With Patients (Provider Communication)
Q18/Q19
In the last 6 months
-
cahpsdatabase.ahrq.gov/files/2016CAHPSClinicianGroup.htm
July 01, 2017 - across all three of the survey versions is "How Well Providers Communicate with Patients" (Provider Communication … Cardiology, Pulmonary Medicine, and Rheumatology have the highest scores for Provider Communication. … How Well Providers Communicate With Patients (Provider Communication) … How Well Providers Communicate With Patients (Provider Communication)
Q11/Q12 … How Well Providers Communicate With Patients (Provider Communication)
-
cahpsdatabase.ahrq.gov/files/2018CAHPSClinicianGroupChartbook.pdf
October 01, 2019 - Adult Survey 3.0 Combined Top-Box Scores by State*
State Number of Respondents Access
Provider
Communication … Urban/Rural Classification*
Urban/Rural
Classification
Number of
Respondents Access
Provider
Communication … Survey 3.0 Combined Top-Box Scores by Specialty*
Specialty Number of Respondents Access
Provider
Communication … 60%
65%
70%
75%
80%
85%
90%
95%
100%
2015 2016 2017 2018
Access
Office Staff
Provider Communication … • Never
• Sometimes
• Usually
• Always
How Well Providers Communicate With Patients (Provider Communication
-
cahpsdatabase.ahrq.gov/files/2017_CG_CAHPS_Chartbook_Executive_Summary.pdf
January 01, 2017 - HIGHEST SCORING
MEASURES
Provider Communication
85%
of patients reported that
providers always
-
cahpsdatabase.ahrq.gov/CHSurveyGuidance.aspx
May 02, 2022 - topics addressed by the Adult version of the CAHPS Hospital Survey (HCAHPS), such as doctor and nurse communication
-
cahpsdatabase.ahrq.gov/files/HCBS-DB-OnePager_508C.pdf
August 26, 2019 - report on their experiences with topics that include:
• Staff reliability and helpfulness
• Staff communication
-
cahpsdatabase.ahrq.gov/files/2017CAHPSHealthPlanChartbook/ALTText1_F2.htm
January 01, 2017 - 2017 CAHPS Health Plan Survey
Figure 1. Adult Medicaid Top-Box Composite Scores 2007-2017
Line graph depicting Adult Medicaid top-box composite scores over time.
Year 2007: Getting Needed Care composite: 47%, Getting Care Quickly composite: 53%, How Well
Doctors Communicate composite: 67%, Health Plan In…
-
cahpsdatabase.ahrq.gov/files/2017CAHPSHealthPlanChartbook/ALTText1_F11.htm
January 01, 2017 - 2017 CAHPS Health Plan Survey
Figure 7 Medicare Top-Box Composite Scores 2007-2017
Line graph depicting Medicare top-box rating scores over time.
Year 2007: Getting Needed Care composite: 63%, Getting Care Quickly composite: 66%, How Well
Doctors Communicate composite: 75%, Health Plan Inf…
-
cahpsdatabase.ahrq.gov/files/2017CAHPSHealthPlanChartbook/ALTText1_F5.htm
January 01, 2017 - 2016 CAHPS Health Plan Survey
Figure 3. Child Medicaid Top-Box Composite Scores 2007-2017
Line graph depicting Child Medicaid top-box composite scores over time.
Year 2007: Getting Needed Care composite: 52%, Getting Care Quickly composite: 71%, How Well
Doctors Communicate composite: 79%, …
-
cahpsdatabase.ahrq.gov/files/2016CAHPSHealthPlanChartbook/ALTText1_F1.htm
January 01, 2016 - 2016 CAHPS Health Plan Survey
Figure 1 Adult Medicaid Top-Box Composite Scores 2007-2016
Line graph depicting Adult Medicaid top-box composite scores over time.
Year 2007: Getting Needed Care composite: 47%, Getting Care Quickly composite: 53%, How Well
Doctors Communicate composite: 67%, Health Plan Inf…