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  1. cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/pfepc-fullguide-appc-final508.pdf
    April 13, 2018 - Because teach-back is a communication strategy used by individual team members, the available materials … teach-back, case presentations of how to effectively use teach-back, and information on how to address the communication
  2. cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/traintrainers/lepslimp.pdf
    July 26, 2012 - Guidelines  Title VI, Civil Rights Act: equal access for LEP  The Joint Commission: Patient-Centered Communication
  3. cahps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/2023-SOPS-Nursing-Home-DB-Infographic.pdf
    January 01, 2023 - patient safety culture 64% positive response Highest Scoring Composite Measure: Feedback and Communication
  4. cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2013-materials/teamstepps-monthly-webinar-july2013.pptx
    January 01, 2013 - skills and simulation to achieve patient safety The real world = hard skills (simulation) + soft skills (communication … Medicine MDs Simulation stations by specialty that give procedural practice, but debrief on teamwork and communication … the ED team NOT to teach medical knowledge NOT to practice advanced skills IS to improve individual communication
  5. cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/trainershandouts_all.docx
    September 01, 2012 - affect limited-English-proficient (LEP) patients tend to be more severe and more frequently due to communication … I learned how to identify and raise patient communication issues due to language or cultural barriers … Expressing concern or discomfort about communication involving LEP patients when there is a patient safety … Have you ever experienced a communication challenge with an LEP patient that created a patient safety … Expressing concern or discomfort about communication involving LEP patients when there is a patient safety
  6. cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/stafftrainhandouts_all.docx
    September 01, 2012 - affect limited-English-proficient (LEP) patients tend to be more severe and more frequently due to communication … I learned how to identify and raise patient communication issues due to language or cultural barriers … Expressing concern or discomfort about communication involving LEP patients when there is a patient safety … Have you ever experienced a communication challenge with an LEP patient that created a patient safety … Expressing concern or discomfort about communication involving LEP patients when there is a patient safety
  7. cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/clinicians-providers/iadapt/yelin.pdf
    December 19, 2014 - aid to help patients and physicians talk about medications. 4) Conduct a pilot trial varying communication
  8. cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/clinicians-providers/iadapt/hugheshalbert.pdf
    December 19, 2014 - : knowledge of breast cancer risk factors and prevention strategies, trust in medical research, and communication
  9. cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/tools/tool-4/share-tool4.pdf
    April 01, 2014 - Refer to Overcoming Communication Barriers With Your Patients: A Guide for Health Care Providers (Tool … Clear communication is key to shared decisionmaking Communicating well with your patients opens the
  10. cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4u_combo_pdi09-postoprespfailure-bestpractices.pdf
    May 17, 2016 - • Surgeons • Intensivists • Nursing • Respiratory therapy Equipment • Incentive spirometer Communication … Action Items Additional Resources Systems/Processes Policies/Protocols Staff Required Equipment Communication
  11. cahps.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2019qdr-datasources.pdf
    December 01, 2020 - 2019 National Healthcare Quality and Disparities Report Data Sources 2019 National Healthcare Quality and Disparities Report Data Sources U.S. DEPARTMENT OF HEALTH AND HUMAN SERVICES Agency for Healthcare Research and Quality 5600 Fishers Lane Rockville, MD 20857 www.ahrq.gov …
  12. cahps.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2023qdr-data-sources.pdf
    December 01, 2023 - 2023 National Healthcare Quality and Disparities Report Data Sources 2023 National Healthcare Quality and Disparities Report Data Sources U.S. DEPARTMENT OF HEALTH AND HUMAN SERVICES Agency for Healthcare Research and Quality 5600 Fishers Lane Rockville, MD 20857 www.ahrq.gov …
  13. cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/helpful-resources/analysis/2020-instructions-for-analyzing-data.pdf
    January 01, 2020 - scale: 1 = 3-part frequency where the 4-point scale is collapsed into 1-2|3|4*/ name = Provider Communication

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