-
cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/pfepc-fullguide-appc-final508.pdf
April 13, 2018 - Because
teach-back is a communication strategy used by individual team members,
the available materials … teach-back, case presentations of
how to effectively use teach-back, and information on how to address the
communication
-
cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/traintrainers/lepslimp.pdf
July 26, 2012 - Guidelines
Title VI, Civil Rights Act: equal access for LEP
The Joint Commission: Patient-Centered
Communication
-
cahps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/2023-SOPS-Nursing-Home-DB-Infographic.pdf
January 01, 2023 - patient
safety culture 64%
positive
response
Highest Scoring Composite Measure:
Feedback and Communication
-
cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2013-materials/teamstepps-monthly-webinar-july2013.pptx
January 01, 2013 - skills and simulation to achieve patient safety
The real world = hard skills (simulation) + soft skills (communication … Medicine MDs
Simulation stations by specialty that give procedural practice, but debrief on teamwork and communication … the ED team
NOT to teach medical knowledge
NOT to practice advanced skills
IS to improve individual communication
-
cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/trainershandouts_all.docx
September 01, 2012 - affect limited-English-proficient (LEP) patients tend to be more severe and more frequently due to communication … I learned how to identify and raise patient communication issues due to language or cultural barriers … Expressing concern or discomfort about communication involving LEP patients when there is a patient safety … Have you ever experienced a communication challenge with an LEP patient that created a patient safety … Expressing concern or discomfort about communication involving LEP patients when there is a patient safety
-
cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/stafftrainhandouts_all.docx
September 01, 2012 - affect limited-English-proficient (LEP) patients tend to be more severe and more frequently due to communication … I learned how to identify and raise patient communication issues due to language or cultural barriers … Expressing concern or discomfort about communication involving LEP patients when there is a patient safety … Have you ever experienced a communication challenge with an LEP patient that created a patient safety … Expressing concern or discomfort about communication involving LEP patients when there is a patient safety
-
cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/clinicians-providers/iadapt/yelin.pdf
December 19, 2014 - aid to help patients and physicians talk
about medications.
4) Conduct a pilot trial varying communication
-
cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/clinicians-providers/iadapt/hugheshalbert.pdf
December 19, 2014 - : knowledge of breast cancer
risk factors and prevention strategies, trust in
medical research, and communication
-
cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/tools/tool-4/share-tool4.pdf
April 01, 2014 - Refer to Overcoming Communication Barriers With Your Patients: A Guide for Health Care
Providers (Tool … Clear communication is key to shared
decisionmaking
Communicating well with your patients opens the
-
cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4u_combo_pdi09-postoprespfailure-bestpractices.pdf
May 17, 2016 - • Surgeons
• Intensivists
• Nursing
• Respiratory therapy
Equipment
• Incentive spirometer
Communication … Action Items
Additional Resources
Systems/Processes
Policies/Protocols
Staff Required
Equipment
Communication
-
cahps.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2019qdr-datasources.pdf
December 01, 2020 - 2019 National Healthcare Quality and Disparities Report Data Sources
2019 National Healthcare Quality and Disparities
Report
Data Sources
U.S. DEPARTMENT OF
HEALTH AND HUMAN SERVICES
Agency for Healthcare Research and Quality
5600 Fishers Lane
Rockville, MD 20857
www.ahrq.gov
…
-
cahps.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2023qdr-data-sources.pdf
December 01, 2023 - 2023 National Healthcare Quality and Disparities Report Data Sources
2023 National Healthcare Quality and
Disparities Report
Data Sources
U.S. DEPARTMENT OF
HEALTH AND HUMAN SERVICES
Agency for Healthcare Research and Quality
5600 Fishers Lane
Rockville, MD 20857
www.ahrq.gov
…
-
cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/helpful-resources/analysis/2020-instructions-for-analyzing-data.pdf
January 01, 2020 - scale: 1 = 3-part
frequency where the 4-point scale is
collapsed into 1-2|3|4*/
name = Provider Communication