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261. Resources | Agency for Healthcare Research and Quality
     cahps.ahrq.gov/questions/resources/index.html
     November 01, 2020 - Glossary News Articles Research on Patient-Clinician Communication … Shareable Resources Medical Journal Print Ad (with PDF ) Discover ways to encourage two-way communication … Research on Patient-Clinician Communication A bibliography of articles published in peer-reviewed journals

262. How To Implement the Fall Prevention Program in Your Organization
     cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module4/module4_slides_best-practices.pptx
     November 20, 2014 - during the implementation process (may be temporary) Ideally, one champion per shift, per unit ‹#› Communication … patients and their families Among unit staff, the Implementation Team, and senior management ‹#› Communication … During Implementation Develop a communication process to share information about the effectiveness of … Members of the Unit Team   Unit Champion   Organizing the Prevention Work Identify paths of ongoing communication

263. Teams Saving Brains One Minute at a Time
     cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/teamstepps-webinar-041217.pptx
     January 01, 2017 - simulation center Roles and Responsibilities – lack of clarity No formal team leader Teamwork and communication … team after each in situ session Exposed opportunities for improvement Revealed gaps in teamwork and communication … changes to the stroke code process i.e. team neuro exam at bedside to assess for changes, closed loop communication … TEAMSTEPPS 05.2 Slide ‹#› April TeamSTEPPS Monthly Webinar 23 Ongoing Training Teamwork and communication

264. PowerPoint Presentation
     cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/ts-obc-webinar-052317.pptx
     January 01, 2017 - TeamSTEPPS is an evidence-base communication toolkit to improve performance across the health care delivery … Real Life examples – locked in on your computer, cell phone, personal conversations 14 Effective Communication … and Difficult Conversations Effective Communication: Complete, clear, concise, and timely “Be brave … Implementation STEPP #1: Team Building & Defining Current State STEPP #2: Situational Awareness & Effective Communication

265. CANDOR Acknowledgments (pdf file)
     cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/candor-acknowledgments.pdf
     September 14, 2017 - CANDOR Acknowledgments CANDOR ACKNOWLEDGMENTS Acknowledgments The Communication and Optimal … , to develop a customizable toolkit for national distribution to guide hospitals in implementing a communication … Lambert, Ph.D., formerly with the University of Illinois-Chicago and now Professor in School of Communication … J.D., formerly with University of Illinois Chicago and now Director, Center for Open and Honest Communication

266. Slide 1 (ppt file)
     cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/simulation/simslides-update-62819.ppt
     January 30, 2006 - CUS to advocate for a patient in labor experiencing frequent, strong contractions Example Objective Communication … information from EMS/rescue team Leadership Team leader advocates a plan based on known information Communication … Cross monitors fellow team members Applies the STEP process when monitoring the situation Fosters communication … Uses the Two-Challenge rule, CUS, and DESC script to resolve conflict Collaborates with team members Communication … 6 x x Graphic Rating Scale TEAMSTEPPS 05.2 Mod 1 05.2 Page * Page * Simulation Communication

267. Section 2: Why Improve Patient Experience? | Agency for Healthcare Research and Quality
     cahps.ahrq.gov/cahps/quality-improvement/improvement-guide/2-why-improve/index.html
     February 01, 2020 - years, continues to explore requiring medical boards to use patient experience measures to assess the communication … report positive interactions with their providers. 2 Patients' experiences with care, particularly communication … Physician communication and patient adherence to treatment: A meta-analysis. … Effective physician-patient communication and health outcomes: A review. … Physician-patient communication: The relationship with malpractice claims among primary care physicians

268. CAHPS Emergency Department Survey | Agency for Healthcare Research and Quality
     cahps.ahrq.gov/cahps/surveys-guidance/ed-cahps/index.html
     December 01, 2023 - Communication about medicines. Information about test results. Interactions with nurses. … Communication about Medications. Communication about Follow-up.

269. Community Pharmacy Survey on Patient Safety Culture: 2019 User Database Report (pdf file)
     cahps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/2019-pharmacy-sops-database-report-appendix.pdf
     January 01, 2019 - Communication Openness 91% 87% 84% 3. Communication About Mistakes 91% 87% 80% 4. … Communication About Prescriptions Across Shifts 1. … Communication Openness 86% 87% 87% 87% 3. Communication About Mistakes 87% 85% 86% 84% 4. … Communication Openness 93% 81% 84% 90% 3. Communication About Mistakes 87% 83% 85% 85% 4. … Communication Openness 91% 85% 85% 83% 88% 89% 3.

270. SDOH and Health Systems Research | Agency for Healthcare Research and Quality
     cahps.ahrq.gov/sdoh/health-systems-research.html
     December 01, 2022 - Patient-provider communication disparities by limited English proficiency (LEP): trends from the U.S. … AHRQ researchers found that before 2010 patient-provider communication was getting worse among LEP individuals … and disparities in patient-provider communication were widening. … After 2010, patient-provider communication improved for LEP individuals and language disparities by English

271. Major Hospital Quality Measurement Sets | Agency for Healthcare Research and Quality
     cahps.ahrq.gov/talkingquality/measures/setting/hospitals/measurement-sets.html
     February 01, 2023 - HCAHPS addresses critical aspects of the hospital experience, including: Communication with doctors … Communication about medicines. … important to children and their parents/guardians; the 16 measures cover the following four topics: Communication … Communication with the child. Attention to safety and comfort. Hospital environment.

272. Designing Innovative Health Information Technology to Reduce Healthcare Disparities | Agency for Healthcare Research and Quality
     cahps.ahrq.gov/funding/grantee-profiles/grtprofile-valdez.html
     June 01, 2022 - Consumer health IT applications can facilitate patients' communication about their health with their … “In the context of health information communication, culture can influence the composition of one’s social … types of health information that one shares with others, the reasons for such sharing, and the modes of communication … challenges that people with disabilities face when using existing health IT solutions for health information communication

273. Racial and Ethnic Minorities | Agency for Healthcare Research and Quality
     cahps.ahrq.gov/topics/racial-ethnic-minorities.html
     March 23, 2023 - may be attributable to such healthcare-related risk factors as provider biases, poor provider-patient communication … found that Asian Americans, including Asian ethnic-groups, reported lower rates of patient-provider communication … Cancer/health communication and breast/cervical cancer screening among Asian Americans and five Asian … Recent Research Studies African American patient-provider communication about glaucoma vision

274. Use the Teach-Back Method: Tool 5 | Agency for Healthcare Research and Quality
     cahps.ahrq.gov/health-literacy/improve/precautions/tool5.html
     February 01, 2024 - Literacy Assessment Quiz Role Playing Ideas Communicate Clearly: Tool 4 Key Strategies for Clear Communication … Communication Self-Assessment Communication Observation Form Plain Language Words Use the Teach-Back … TIP Clinicians are often worried that they do not have time to use clear communication strategies. … There is also a teach-back question on the Communication Observation Form .

275. Morningbriefing (doc file)
     cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/morningbriefing.doc
     August 07, 2012 - Conducting a Morning Briefing Problem statement: Physicians can improve communication with nursing staff … is a dialogue between two or more people using concise and relevant information to promote effective communication

276. Adaptation, Education and Motivation: Improving Evidence-Based Medication Adherence Among Adults With Type 2 Diabetes (pdf file)
     cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/clinicians-providers/iadapt/mayberry.pdf
     December 19, 2014 - awareness of diabetes self-management (including diabetes self- management classes); and doctor-patient communication … treatment intensification. 2) Increase medication knowledge and awareness. 3) Improve provider-patient communication

277. Staff & Resident Well-Being | Agency for Healthcare Research and Quality
     cahps.ahrq.gov/nursing-home/materials/well-being/index.html
     June 01, 2022 - home teams recognize and manage stress, work together to tackle common challenges, and practice open communication … -19 pandemic on mental health, how to enhance well-being in nursing home culture, and compassionate communication … home teams recognize and manage stress, work together to tackle common challenges, and practice open communication

278. University of Georgia Health Center Relies on AHRQ Survey to Assess Culture of Safety and Quality | Agency for Healthcare Research and Quality
     cahps.ahrq.gov/news/newsroom/case-studies/202303.html
     October 01, 2023 - Additionally, two communication initiatives were created to increase avenues of communication between … Surveys on Patient Safety Culture Topic(s): Care Coordination, Clinician-Patient Communication

279. TeamSTEPPS Module 1: Introduction (Instructor Guide) (pdf file)
     cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module1/igintro-cx062819.pdf
     January 01, 2007 - • Communication – Ask participants what information was communicated during the task and how … — with 3 of 7 National Patient Safety Goals related to communication, including “Improve communication … • Attitudes: When you work in teams in which the members have good communication, leadership, … – Examine and adjust the team’s physical workplace to optimize communication and coordination … – Use closed-loop communication. – Learn from each performance outcome.

280. TeamSTEPPS 2.0 Fundamentals | Agency for Healthcare Research and Quality
     cahps.ahrq.gov/teamstepps/instructor/fundamentals/index.html
     June 01, 2019 - and the Agency for Healthcare Research and Quality (AHRQ) to improve institutional collaboration and communication … Teamwork Exercise Sheet ( PDF File , 151 KB) Implementation Worksheet ( PDF File , 198 KB) Module 3: Communication