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2561. Understanding SOPS® Surveys: A Primer for New Users - Hare (pdf file)
      cahps.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops_101_webcast-2022-hare.pdf
      January 01, 2022 - Positive Response Teamwork 82 Supervisor, Manager, or Clinical leader Support for Patient Safety 80 Communication … Communication Openness Your Facility 73%, Database 75% Your Facility Database 37 SOPS Research … extent to which their organizational culture supports t he diagnostic process, accurate diagnoses, and communication

2562. Evidence Summary: Why focus on safety for patients with limited English proficiency? | Agency for Healthcare Research and Quality
      cahps.ahrq.gov/teamstepps/lep/handouts/lepevidencesum.html
      December 01, 2012 - affect limited-English-proficient (LEP) patients tend to be more severe and more frequently due to communication … ) and cost more than $5 million over a 4-year period. 5 Almost all of these claims related to poor communication

2563. Teamwork Attitudes Questionnaire (T-TAQ) | Agency for Healthcare Research and Quality
      cahps.ahrq.gov/teamstepps/instructor/reference/teamattitude.html
      April 01, 2017 - Communication Strongly Disagree Disagree Neutral Agree Strongly Agree 25. … Poor communication is the most common cause of reported errors.           27.

2564. Hospital Survey on Patient Safety Culture Version 2.0: Composites and Items (pdf file)
      cahps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalsurvey2-items.pdf
      August 01, 2019 - Communication About Error (Never, Rarely, Sometimes, Most of the time, Always, Does Not Apply or Don … Communication Openness (Never, Rarely, Sometimes, Most of the time, Always, Does Not Apply or Don’t

2565. Understanding SOPS® Surveys: A Primer for New Users - Ginsberg (pdf file)
      cahps.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-ginsberg.pdf
      September 01, 2022 - resistance • Build capacity in the health care system to accelerate safety improvements • Improve communication

2566. Strategy 4: IDEA Discharge Planning (Implementation Handbook) (doc file)
      cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.docx
      April 01, 2011 - For discharge to be most effective, communication between clinicians, the patient, and family needs to … Similarly, evidence is mounting for interventions that incorporate structured discharge communication … Although many clinicians recognize the importance of communication, they tend to be overly positive in … Also, be sure to clarify how communication will occur between team members (for example, between the … How can the messages from the tools be incorporated or distributed via different communication methods

2567. Strategy 2: Communicating to Improve Quality (Tool 3) (doc file)
      cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_3_Get_to_Know_508.docx
      February 10, 2011 - Strategy 2: Communicating to Improve Quality (Tool 3) Strategy 2: Communicating to Improve Quality (Tool 3) Strategy 2: Communicating to Improve Quality (Tool 3) Get to Know Your Health Care Team Guide to Patient and Family Engagement :: 1 Getting to know your health care team helps you get the best care possible. …

2568. Slide 1
      cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/teamstepps-webinar-091317.pptx
      January 01, 2017 - 12 sessions Incorporated Leading Change into training Initial tools: Briefs Huddles CUS Closed-Loop Communication … Team members resolve their conflicts, even when the conflicts have become personal. 3.15 3.50 0.35 Communication … Team members resolve their conflicts, even when the conflicts have become personal. 3.15 3.50 0.35 Communication … Team members resolve their conflicts, even when the conflicts have become personal. 3.15 3.50 0.35 Communication … Pre- Training Post-Training Communication 4.15 4.5 3.88 4.35 4.03 4.32 4.06 4.44 3.88 4.21 3.7 4.32 3.82

2569. Strategies for Improving Patient Experience with Ambulatory Care: Shared Decision-Making (pdf file)
      cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-section-6-i.pdf
      July 01, 2017 - to have a positive effect on the quality of treatment decisions, the quality of patient-physician communication

2570. Agency for Healthcare Research and Quality: A Profile (pdf file)
      cahps.ahrq.gov/sites/default/files/wysiwyg/cpi/about/profile/ahrq-profile16.pdf
      May 01, 2016 - CUSP combines improvement in safety culture, teamwork, and communication together with a checklist … Team STEPPS®, a training program designed for health care professionals to improve patient safety, communication

2571. The Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families (pdf file)
      cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/pfepc-fullguide-appc-final508.pdf
      April 13, 2018 - Because teach-back is a communication strategy used by individual team members, the available materials … teach-back, case presentations of how to effectively use teach-back, and information on how to address the communication

2572. TeamSTEPPS Limited English Proficiency Module, Train-the-Trainer Session: Implementation (pdf file)
      cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/traintrainers/lepslimp.pdf
      July 26, 2012 - Guidelines  Title VI, Civil Rights Act: equal access for LEP  The Joint Commission: Patient-Centered Communication

2573. Surveys on Patient Safety Culture (SOPS) Nursing Home Survey: 2023 User Database Report Infographic Summary (pdf file)
      cahps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/2023-SOPS-Nursing-Home-DB-Infographic.pdf
      January 01, 2023 - patient safety culture 64% positive response Highest Scoring Composite Measure: Feedback and Communication

2574. Using Simulation to Enhance TeamSTEPPS Implementation
      cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2013-materials/teamstepps-monthly-webinar-july2013.pptx
      January 01, 2013 - skills and simulation to achieve patient safety The real world = hard skills (simulation) + soft skills (communication … Medicine MDs Simulation stations by specialty that give procedural practice, but debrief on teamwork and communication … the ED team NOT to teach medical knowledge NOT to practice advanced skills IS to improve individual communication

2575. Readiness Assessment Survey (doc file)
      cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/trainershandouts_all.docx
      September 01, 2012 - affect limited-English-proficient (LEP) patients tend to be more severe and more frequently due to communication … I learned how to identify and raise patient communication issues due to language or cultural barriers … Expressing concern or discomfort about communication involving LEP patients when there is a patient safety … Have you ever experienced a communication challenge with an LEP patient that created a patient safety … Expressing concern or discomfort about communication involving LEP patients when there is a patient safety

2576. Readiness Assessment Survey (doc file)
      cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/stafftrainhandouts_all.docx
      September 01, 2012 - affect limited-English-proficient (LEP) patients tend to be more severe and more frequently due to communication … I learned how to identify and raise patient communication issues due to language or cultural barriers … Expressing concern or discomfort about communication involving LEP patients when there is a patient safety … Have you ever experienced a communication challenge with an LEP patient that created a patient safety … Expressing concern or discomfort about communication involving LEP patients when there is a patient safety

2577. Medication Summary Guides for Vulnerable Populations with Rheumatoid Arthritis (pdf file)
      cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/clinicians-providers/iadapt/yelin.pdf
      December 19, 2014 - aid to help patients and physicians talk about medications. 4) Conduct a pilot trial varying communication

2578. Disseminating Breast Cancer Prevention to African American Women (pdf file)
      cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/clinicians-providers/iadapt/hugheshalbert.pdf
      December 19, 2014 - : knowledge of breast cancer risk factors and prevention strategies, trust in medical research, and communication

2579. The SHARE Approach, Tool 4: Health Literacy Shared Decisionmaking (pdf file)
      cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/tools/tool-4/share-tool4.pdf
      April 01, 2014 - Refer to Overcoming Communication Barriers With Your Patients: A Guide for Health Care Providers (Tool … Clear communication is key to shared decisionmaking Communicating well with your patients opens the

2580. Selected Best Practices and Suggestions for Improvement (pdf file)
      cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4u_combo_pdi09-postoprespfailure-bestpractices.pdf
      May 17, 2016 - • Surgeons • Intensivists • Nursing • Respiratory therapy Equipment • Incentive spirometer Communication … Action Items Additional Resources Systems/Processes Policies/Protocols Staff Required Equipment Communication