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221. TeamSTEPPS 2.0 Quick Reference Guide to TeamSTEPPS Action Planning (pdf file)
     cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/quickrefguide.pdf
     March 13, 2014 - Step 8: Develop a Communication Plan Objective: To create a communication plan targeting major stakeholders …  Develop a communication plan for each identified group, including your goals for communication, … effectiveness of your intervention TeamSTEPPS 2.0 Guide to Action Quick Reference - 4  A communication

222. TeamSTEPPS® Teamwork Perceptions Questionnaire (T-TPQ) Manual | Agency for Healthcare Research and Quality
     cahps.ahrq.gov/teamstepps/instructor/reference/teamperceptionsmanual.html
     April 01, 2017 - These core components are: leadership, communication, mutual support, and situation monitoring. … Coefficients ranged from .57 (team structure and communication) to .79 (situation monitoring and mutual … T-TPQ subscale correlations with the HSOPS ranged from .60 (communication) to .79 (mutual support). … Staff resolve their conflicts, even when the conflicts have become personal.           … Communication Strongly Agree Agree Neutral Disagree Strongly Disagree 29.

223. TeamSTEPPS - Table of Contents (pdf file)
     cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/contents.pdf
     March 21, 2014 - Worksheet Module 2: Team Structure • Evidence Base • Teams and Teamwork Exercise Sheet Module 3: Communication … Sheet TAB C FUNDAMENTALS COURSE SLIDES Module 1: Introduction Module 2: Team Structure Module 3: Communication

224. Curriculum Tools | Agency for Healthcare Research and Quality
     cahps.ahrq.gov/prevention/curriculum/index.html
     January 01, 2021 - several curriculum tools that health care professionals can use to make care safer and improve their communication … TeamSTEPPS ® is an evidence-based teamwork system aimed at optimizing patient outcomes by improving communication

225. Situation Monitoring (Instructor Guide) (pdf file)
     cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module5/igsitmonitor.pdf
     February 12, 2014 - • How did the lack of communication during the task affect your work on the task? … • Were other communication techniques used? If so, what were they? … • Communication, which facilitates teamwork by enabling team members to effectively relay relevant … • Leadership, which facilitates teamwork through leaders’ effective communication with their team … Situation monitoring is moderated by communication, which allows for the sharing of new and emerging

226. TeamSTEPPS® Instructor Manual: Specialty Scenarios | Agency for Healthcare Research and Quality
     cahps.ahrq.gov/teamstepps/instructor/scenarios/dental.html
     March 01, 2014 - This communication failure results in an adverse event. … Skills Needed Communication. Situation monitoring. Potential Tools Call-out. … Instructor Comments In effective communication during a check-back, the receiver accepts the message … Skills Needed Communication. Mutual support. Situation monitoring. … Skills Needed Communication. Mutual support. Potential Tools Handoff, Advocacy/assertion.

227. PS Grantee Report | Agency for Healthcare Research and Quality
     cahps.ahrq.gov/research/findings/final-reports/index.html?page=4
     July 01, 2013 - (3) 2023 (2) 2003 (1) Grantee Report Topics Medication Safety (73) Communication … Grant Number: R13 HS 021791 Topic(s): Communication and Teamwork Publication Date: July 2013 … Medication Safety Publication Date: June 2012 Modeling Risk and Reducing Liability Through Better Communication … Grant Number: R21 HS 019512 Topic(s): Communication and Teamwork, Medication Safety, Patient and Family … Grant Number: R36 HS 19118 Topic(s): Communication and Teamwork, Patient Safety Tools Publication Date

228. PS Grantee Report | Agency for Healthcare Research and Quality
     cahps.ahrq.gov/research/findings/final-reports/index.html?page=7
     December 01, 2007 - (3) 2023 (2) 2003 (1) Grantee Report Topics Medication Safety (73) Communication … Grant Number: U18 HS 015904-02 Topic(s): Communication and Teamwork, Medication Safety Publication … Development and Implementation Publication Date: June 2007 Improving Patient Safety Through Provider Communication … Grant Number: U18 HS 015846 Topic(s): Communication and Teamwork Publication Date: June 2007 … Grant Number: R01 HS 011991 Topic(s): Communication and Teamwork Publication Date: September 2006

229. Peterson Regional Medical Center Uses AHRQ's CUSP and Hospital Survey to Advance Patient Safety | Agency for Healthcare Research and Quality
     cahps.ahrq.gov/news/newsroom/case-studies/201419.html
     November 01, 2014 - AHRQ's CUSP features safety improvement strategies that combine communication, teamwork, and leadership … "We first implemented CUSP to improve patient safety and employee communication and teamwork within the … In 2012, the hospital incorporated AHRQ's CUSP protocols for communication, teamwork, and leadership … hospital's most recent AHRQ Hospital Survey on Patient Safety Culture showed significant improvement in communication

230. Aurora Health Care Embraces AHRQ’s CUSP Method to Protect Patient Safety | Agency for Healthcare Research and Quality
     cahps.ahrq.gov/news/newsroom/case-studies/201524.html
     August 01, 2015 - The training program helps improve communication and teamwork skills among health care professionals. … At Aurora, this has helped improve safety strategies, communication techniques, and teach-back with patients … After AHRQ’s survey identified "Communication with Patients" as an opportunity for improvement, an Aurora … patient safety team developed a toolkit for effective communication.

231. TeamSTEPPS Teamwork Attitudes Questionnaire (pdf file)
     cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-t-taq-questionnaire.pdf
     May 31, 2023 - • Communication. … TeamSTEPPS Teamwork Attitudes Questionnaire 4 Communication Strongly Agree Agree Neutral Disagree … Poor communication is the most common cause of reported errors. 27.

232. The SHARE Approach—Communicating Numbers to Your Patients: A Reference Guide for Health Care Providers | Agency for Healthcare Research and Quality
     cahps.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-5.html
     September 01, 2020 - Learn more about risk communication and health numeracy Information on Presenting Probabilities Trevena … Numeracy skill and the communication, comprehension, and use of risk-benefit information. … Helping patients decide: ten steps to better risk communication. … Formats for improving risk communication in medical tradeoff decisions. … Numeracy skill and the communication, comprehension, and use of risk-benefit information.

233. AHRQ Safety Program for Perinatal Care: Labor and Delivery Unit Safety Safe Cesarean Section (doc file)
     cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/labor-delivery-unit/tool_safe-csection.docx
     May 01, 2017 - · These scenarios reinforce teamwork and communication related to— · situational awareness, · use of … · Use SBAR, callouts, huddles, and closed-loop communication among team members. … This may include the following: · Prompt, compassionate, and honest communication with the patient and … family · Investigation · Ongoing communication with the patient and family · Apology and remediation … Do safety checklists improve teamwork and communication in the operating room? A systematic review.

234. Resource List - AHRQ Hospital Survey (pdf file)
     cahps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospital-v2-resourcelist.pdf
     April 01, 2023 - Communication Openness 1. … Communication About Error 1. … Communication Openness 1. Raising and Responding to Concerns 2. … Communication About Error 1. Communication and Optimal Resolution (CANDOR) Toolkit 2. … Handoffs and Information Exchange 1. 10 Patient Handoff Communication Tools 2.

235. Apply CUSP | Agency for Healthcare Research and Quality
     cahps.ahrq.gov/hai/cusp/modules/apply/index.html
     July 01, 2018 - Understand the Science of Safety Identify Defects Through Sensemaking Implement Teamwork and Communication … summarizes the concepts and activities of the other six modules in the CUSP Toolkit, including TeamSTEPPS communication

236. Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families | Agency for Healthcare Research and Quality
     cahps.ahrq.gov/patient-safety/reports/engage/strategies.html
     April 01, 2018 - Improves visit efficiency and safety and promotes effective communication. … Warm Handoff Plus : Promotes collaborative communication, engaging the patient as part of the team. … Supports handoff within the practice to reduce communication drops during transitions.

237. Diagnostic Safety Supplemental Item Set for Medical Office SOPS | Agency for Healthcare Research and Quality
     cahps.ahrq.gov/sops/surveys/medical-office/supplemental-items/diagnostic-safety.html
     March 01, 2024 - extent to which their organization's culture supports the diagnostic process, accurate diagnoses, and communication … Provider and Staff Communication Around Diagnosis (5 items).

238. Sample Automated Telephone System Menu | Agency for Healthcare Research and Quality
     cahps.ahrq.gov/health-literacy/improve/precautions/tool7a.html
     March 01, 2024 - Literacy Assessment Quiz Role Playing Ideas Communicate Clearly: Tool 4 Key Strategies for Clear Communication … Communication Self-Assessment Communication Observation Form Plain Language Words Use the Teach-Back

239. Antibiotic Stewardship Slides, Part 2
     cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/educational-bundles/urine-culturing/antibiotic-stewardship/abx-stewardship-part2.pptx
     March 01, 2017 - Remember, effective communication should be complete, clear, brief, and timely. 11 Communication to … Enhance Antibiotic Stewardship10-12 Consider using TeamSTEPPS communication strategies to standardize … communication about antibiotic use S – Situation B – Background A – Assessment R – Recommendation … strategies to standardize communication about antibiotic use. … During your communication consider having a brochure ready to provide more information about the potential

240. Improving Patient Safety Systems for Limited English Proficiency Patients
     cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/hospitalguide/lephospitalguide.pptx
     January 01, 2011 - health care and contribute to disparities in patient safety between English-speaking and LEP patients Communication … Accreditation Standards In 2011, the Joint Commission published Patient-Centered Communication standards … in the Comprehensive Accreditation Manual for Hospitals These standards emphasize effective communication … stands for Team Strategies and Tools to Enhance Performance and Patient Safety. 20 Improving Team Communication … guide and metrics. 21 Summary Adverse events that affect LEP patients are more frequently caused by communication