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201. Planning for Meetings with Family: Video | Agency for Healthcare Research and Quality
     cahps.ahrq.gov/patient-safety/settings/hospital/candor/videos/meeting.html
     August 01, 2022 - Training Resources Planning for Meetings with Family: Video AHRQ Communication … and Optimal Resolution Toolkit Communication and Optimal Resolution (CANDOR) is a process that health

202. Bridging the feedback gap: a sociotechnical approach to informing clinicians of patients' subsequent clinical course and outcomes (pdf file)
     cahps.ahrq.gov/sites/default/files/wysiwyg/topics/bridging-feedback-gap.pdf
     June 21, 2021 - A health IT-supported system facilitates this feedback and additional two-way communication that may … Overcoming barriers to feedback using health IT Health IT facilitates communication among clinicians … For instance, direct communication between clinicians prompted by feedback reports can be tracked and … Workflow and communication What are the tasks to be accomplished to generate feedback? … Follow-Up actions on electronic referral communication in a Multispecialty outpatient setting.

203. Patient Experience Measures from the CAHPS® Child Hospital Survey (pdf file)
     cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/measures-child-hcahps-909.pdf
     March 20, 2017 - Topic: Communication with Parent • Communication between you and your child’s nurses (composite of … 3 items) • Communication between you and your child’s doctors (composite of 3 items) • Communication … Topic: Communication with Parent Communication Between You and Your Child’s Nurses The survey asked … Patient Experience Measures from the CAHPS Child Hospital Survey Document No. 909 Page 6 Communication … with Parent Topic: Communication with Child Topic: Attention to Safety and Comfort Topic: Hospital

204. Sample Automated Telephone System Menu | Agency for Healthcare Research and Quality
     cahps.ahrq.gov/health-literacy/improve/precautions/tool7a.html
     March 01, 2024 - Literacy Assessment Quiz Role Playing Ideas Communicate Clearly: Tool 4 Key Strategies for Clear Communication … Communication Self-Assessment Communication Observation Form Plain Language Words Use the Teach-Back

205. TeamSTEPPS® Instructor Manual: Specialty Scenarios | Agency for Healthcare Research and Quality
     cahps.ahrq.gov/teamstepps/instructor/scenarios/operroom.html
     March 01, 2014 - Skills Needed Communication. Potential Tools Handoff, Check-back. … Skills Needed Communication. Mutual support. … Skills Needed Communication. Situation awareness. Mutual support. … Skills Needed Communication. Situation awareness. Mutual support. … Skills Needed Communication. Situation awareness.

206. Information to Help Hospitals Get Started (doc file)
     cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_PFE_Benefits_Hosp_508.docx
     January 01, 2012 - strategies contributed to significant increases in CAHPS Hospital Survey scores in the domains of communication … with nurses, communication with doctors, pain management, and staff responsiveness.15 Better patient … outcomes Engaging patients and families through improved communication and other practices also has … Advancing effective communication, cultural competence, and patient- and family-centered care: A roadmap … Which facets of communication have strong effects on outcome: a meta-analysis.

207. Health Information Technology for Engaging Patients in Diagnostic Decision Making in Emergency Departments (pdf file)
     cahps.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/healthited-issuebrief.pdf
     February 01, 2021 - Another study investigated the use of an app to facilitate communication about diagnostic testing in … These and similar nontraditional approaches may enhance patient engagement and communication during … Diagnostic processes that are specifically ready for intervention include timely communication of test … Practice improvement, part II: update on patient communication technologies. … Development of an app to facilitate communication and shared decision-making with parents of febrile

208. Peer Support Interaction—Nurse: Video | Agency for Healthcare Research and Quality
     cahps.ahrq.gov/patient-safety/settings/hospital/candor/videos/nurses.html
     August 01, 2022 - & Training Resources Peer Support Interaction—Nurse: Video AHRQ Communication … and Optimal Resolution Toolkit Communication and Optimal Resolution (CANDOR) is a process that health

209. TeamSTEPPS Video Debrief Guide: SBAR on Inpatient Medical Unit (pdf file)
     cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/sbar-inpatient-guide.pdf
     August 31, 2023 - Medical Unit Video Objective To demonstrate each step of SBAR and emphasize the importance of standard communication … acronym (Situation-Background-Assessment-Recommendations) and shows an example of standard handoff communication

210. Questions Are the Answer News Articles | Agency for Healthcare Research and Quality
     cahps.ahrq.gov/questions/resources/articles.html
     November 01, 2020 - Glossary News Articles Research on Patient-Clinician Communication … surgery, test results, and medication"; includes a link to the AHRQ Question Builder] The power of communication … and includes a link to the Questions are the Answer Web page] Site helps patients take more active communication … on AHRQ's "Questions Are the Answer" campaign] AAFP news now: AFP edition: AHRQ promotes two-way communication … links to both the main Web page and the question builder tool] New campaign promotes doctor-patient communication

211. CAHPS Glossary | Agency for Healthcare Research and Quality
     cahps.ahrq.gov/cahps/about-cahps/glossary/index.html
     November 01, 2022 - Domains Domains are broad functional areas covered by CAHPS surveys, such as access to care or communication … The domain of “communication,” for example, could include communication with nurses, communication about … medicines, and communication about self-care at home.

212. PS Grantee Report | Agency for Healthcare Research and Quality
     cahps.ahrq.gov/research/findings/final-reports/index.html?page=1
     June 01, 2020 - (3) 2023 (2) 2003 (1) Grantee Report Topics Medication Safety (73) Communication … Grant Number: R18 HS 024669 Topic(s): Communication and Teamwork Publication Date: July 2019 … 023750 Topic(s): Medication Safety Publication Date: March 2019 EHR-Based Medication Complete Communication … Grant Number: R18 HS 023459 Topic(s): Communication and Teamwork, Medication Safety Publication Date … Grant Number: R03 HS 024591 Topic(s): Communication and Teamwork, Patient Safety Tools Publication

213. RED Discharge Preparation Workbook (pdf file)
     cahps.ahrq.gov/sites/default/files/publications/files/dischargeprep.pdf
     February 14, 2013 - admission ______________ Language preference Interpreter/Translation Needed (Y/N) Spoken communication … Written materials Phone communication Fill out Contact Sheet for patient, proxy, and caregiver … Yes ____ Date: __________ DE ____ No ____ Communication/Notes RED Discharge Preparation Workbook

214. TeamSTEPPS Specialty Scenarios: Ancillary Services (pdf file)
     cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/ancillary.pdf
     March 19, 2014 - Communication: Feedback. … Communication. Mutual support. … Communication. … Communication. … Communication.

215. Section 1: Overview of Key Concepts and Tools | Agency for Healthcare Research and Quality
     cahps.ahrq.gov/teamstepps-program/curriculum/intro/overview.html
     July 01, 2023 - Value of the TeamSTEPPS Curriculum  Section 3: Teaching Introductory Material Module 1: Communication … requires clearly defined and appropriate team structure and the use of four teachable-learnable skills: Communication … As shown in the TeamSTEPPS framework, the four skills that contribute to team effectiveness are: Communication

216. Planning Grants Final Evaluation Report: Longitudinal Evaluation of the PSML Reform Demonstration Program (pdf file)
     cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/psml-planning-grants-final-report.pdf
     May 01, 2016 - Grantees who sought to improve communication learned that the beliefs, preferences, and behaviors of … and providers can help hone communication improvement efforts. … , University of Utah, and Sanford Research) addressed improved communication by assessing attitudes … and providers can help hone communication improvement efforts. … Modeling Risk and Reducing Liability Through Better Communication and Teamwork.

217. Surveys on Patient Safety Culture (SOPS) Ambulatory Surgery Center Survey: 2023 User Database Report Part II (pdf file)
     cahps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/2023-ASC-Database-Report-II.pdf
     January 01, 2023 - Communication About Patient Information 91% 90% 90% 90% 88% 3. … Communication Openness 90% 89% 89% 87% 90% 91% 90% 88% 89% 5. … Communication Openness 92% 98% 90% 99% 95% 86% 85% 82% 87% 5. … Communication About Patient Information 95% 89% 86% 91% 3. … Communication Openness 95% 88% 86% 93% 5. Teamwork 95% 86% 83% 89% 6.

218. TeamSTEPPS Video Debrief Guide: CUS and SBAR in Rural Community Clinic (pdf file)
     cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/cus-sbar-rural-clinic-guide.pdf
     August 30, 2023 - Clinic Video Objective To demonstrate how CUS is used to ensure patient safety and showcase the SBAR communication … • Team communication is enhanced by strategies such as CUS and SBAR.

219. TeamSTEPPS® 2.0 for Long-Term Care | Agency for Healthcare Research and Quality
     cahps.ahrq.gov/teamstepps/longtermcare/index.html
     May 01, 2019 - conducted through communication. … Module 3 – Communication. Module 4 – Leading Teams. Module 5 – Situation Monitoring. … Module 3 – Communication: Module 3 Instructor Guide (PDF; 29 pages; 1.6 MB). … Module 3 – Communication: Module 3 Instructor Guide (PDF; 29 pages; 1.6 MB). … Module 3 (Communication) Instructional Slides (PDF; 7 pages; 1 MB).

220. Federal Interagency Workgroup on Improving Diagnostic Safety and Quality in Health Care (pdf file)
     cahps.ahrq.gov/sites/default/files/wysiwyg/topics/public-notes-meeting-summary-110620.pdf
     March 11, 2021 - diagnostic safety and highlights the VA’s efforts to improve the timeliness of diagnostic testing communication … to patients, including a measurement system that provides feedback on the timeliness of communication … included topic-specific comments around diagnostic errors related to health information technology, communication