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341. TeamSTEPPS Video Debrief Guide: CUS and Teach-Back on Inpatient Medical Unit (pdf file)
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/cus-teach-back-inpatient-medical-guide.pdf
     August 31, 2023 - How did the use of the Spanish interpreter improve communication between the patient and the healthcare

342. TeamSTEPPS 2.0: Module 12. Practice Teaching Session | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/teamstepps/instructor/fundamentals/module12/tchfeedbkfm.html
     March 01, 2014 - and the Agency for Healthcare Research and Quality (AHRQ) to improve institutional collaboration and communication

343. Connecting for Health Common Framework Resources for Implementing Secure Health Information Exchange
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/news/events/conference/2011/jack/jack.pptx
     January 01, 2011 - Toolkit Challenges to Implementation Agenda for Today “Perfect Storm" of Patient Safety Loose Ends Communication … “Heads on Beds” Delayed discharge Discharge receives low priority Last minute test / consultations Communication … Using Health IT to Overcome Challenge of RN Time Embodied Conversational Agents Emulate face-to-face communication

344. How To Manage Change
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module2/module2_slides_fallprev.pptx
     August 24, 2017 - What are the ground rules for managing meeting time and communication? … initiative start Determine how prevention work will be organized at the unit level, such as paths of communication … initiative start Determine how prevention work will be organized at the unit level, such as paths of communication

345. CUSP Toolkit, The Role of the Nurse Manager, Facilitator Notes | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/hai/cusp/modules/nursing/nursing-notes.html
     December 01, 2012 - Nurse managers are a conduit for communication and comprehension between the two groups to move the unit … Culture framework supports nurse managers' work because it engages staff and supports teamwork and communication … When working with staff, nurse managers use more than one form of communication to share and receive … By supporting effective communication on the unit, nurse managers are able to ensure their staff members … Several TeamSTEPPS® tools also complement the material in this module by helping to improve team communication

346. Strategy 6E: Rapid Referral Programs | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6g-rapid-referral.html
     April 01, 2023 - One useful approach is to improve communication between the PCP and the specialist through a referral … referral coordinator who can keep track of all referral requests and follow-up items, and facilitate communication … Communication breakdown in the outpatient referral process. J Gen Intern Med 2000;15:626-31.

347. 2019 Community Pharmacy SOPS Database Report Executive Summary Infograpic (pdf file)
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/2019-pharmacy-sops-execsum.pdf
     January 01, 2019 - pharmacies 2,157 OVERALL FINDINGS AREAS OF STRENGTH: Average percent positive response Patient Communication

348. Slide 1
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/system/delivery-system-initiative/rodriguez/rodriguez.pptx
     September 05, 2012 - Diabetes Care Hemoglobin A1c LDL-Cholesterol Blood pressure Patients’ Experiences of Care CG-CAHPS Communication … functioning (e.g., team composition, stability, and culture) and organizational readiness for change (e.g., communication … account for the clustering of time within patients and patients within clinics, respectively. 23 Communication … No differential improvements in clinician-patient communication Implementation Insights Practice Modifications … Screening services 5/5 6/8 Diabetes services 3/5 4/8 Other chronic disease services 0/4 3/8 Shared communication

349. Strategy 3: Bedside Shift Report (Tool 3)
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/strat3_tool_3_pres_video_508.pptx
     July 23, 2010 - Better communication, realized through patient and family engagement, has a direct impact on patient … review of the literature, Debra Roter found that patient-centered care, realized through effective communication … Which facets of communication have strong effects on outcome: a meta-analysis. … medical errors Research shows bedside shift report can improve: Patient safety and quality Improved communication … Bedside shift report is an opportunity to make sure there is effective communication between patients

350. Understanding SOPS® Surveys: A Primer for New Users - Hare (pdf file)
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops_101_webcast-2022-hare.pdf
     January 01, 2022 - Positive Response Teamwork 82 Supervisor, Manager, or Clinical leader Support for Patient Safety 80 Communication … Communication Openness Your Facility 73%, Database 75% Your Facility Database 37 SOPS Research … extent to which their organizational culture supports t he diagnostic process, accurate diagnoses, and communication

351. Maine Groups Improve Care for Patients with Intellectual/Developmental Disabilities | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/news/newsroom/case-studies/202201.html
     January 01, 2022 - TeamSTEPPS is an evidence-based system that helps improve communication and teamwork skills among healthcare … TeamSTEPPS® Topic(s): Access to Care, Chronic Conditions, Clinician-Patient Communication

352. What Is Patient Safety Culture? | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/sops/about/patient-safety-culture.html
     March 01, 2022 - the SOPS Surveys The areas of patient safety culture assessed by the AHRQ SOPS surveys include: Communication … Communication Openness. Organizational Learning—Continuous Improvement.

353. In the Spirit of Patient Safety Awareness Week, AHRQ Sharpens Its Focus on Diagnostic Safety | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/news/blog/ahrqviews/focus-diagnostic-safety.html
     March 01, 2023 - 2023, the American healthcare system remains too often flawed by fragmentation in care, with a lack of communication … Strategies to improve communication, teamwork, and healthcare delivery processes are also being studied

354. The SHARE Approach—Health Literacy and Shared Decisionmaking: A Reference Guide for Health Care Providers | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-4.html
     November 01, 2020 - Refer to Overcoming Communication Barriers With Your Patients: A Guide for Health Care Providers (Tool … Clear communication is key to shared decisionmaking Communicating well with your patients opens the

355. The SHARE Approach—Essential Steps of Shared Decisionmaking: Quick Reference Guide | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-1.html
     September 01, 2020 - Decisionmaking Toolkit The following resources are available at www.ahrq.gov/shareddecisionmaking Communication … Overcoming Communication Barriers with Your Patients: A Reference Guide for Health Care Providers (Tool

356. CAHPS Bibliography | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/cahps/bibliography/index.html?page=2
     January 01, 2024 - patient satisfaction with outpatient surgery experience: a randomized controlled trial of postoperative communication … Improving Consumer Assessment of Health Care Providers and Systems communication scores in hospice care … The how matters: How primary care provider communication with team relates to patients' disease management

357. CAHPS Bibliography | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/cahps/bibliography/index.html?page=1
     January 01, 2024 - Relationship Between Patient-Centered Primary Care Provider Communication and Emergency Room Visits in … The patient's voice in assessing resident communication skills. … US older adults with multiple chronic conditions perceptions of provider-patient communication: Trends

358. CAHPS Bibliography | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/cahps/bibliography/index.html?page=4
     January 01, 2024 - Racial/Ethnic disparities in patient experience with communication in hospitals: real differences or … Specialties differ in which aspects of doctor communication predict overall physician ratings. … Evaluating the content of the communication items in the CAHPS Clinician and Group Survey and supplemental

359. TeamSTEPPS® Diagnosis Improvement: Diagnostic Journey of Mr. Kane (pdf file)
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/teamstepps/diagnosis-improvement/dx-journey-presenter-notes.pdf
     March 01, 2022 - The story outlines several areas where communication failures led to missed and delayed diagnosis that … referred to as a way to discuss and understand how TeamSTEPPS structured tools can help overcome communication …                                                                   • Demonstrate the impact of breakdowns in provider communication … • Describe how TeamSTEPPS communication tools and strategies can mitigate diagnostic communication … has many opportunities to show where TeamSTEPPS tools and strategies may have been useful to improve communication

360. Section 2: Explanation of Key Team Leadership Concepts and Tools | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/teamstepps-program/curriculum/team/tools/index.html
     July 01, 2023 - Updates Welcome Guides Curriculum Materials Introduction to Curriculum Module 1: Communication … Properly structured patient care teams facilitate effective communication, leadership, situation monitoring … Conversely, effective communication and leadership are needed to establish a good team structure at the … small enough to ensure situation monitoring, development of situation awareness, and direct, unfiltered communication