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321. Understanding CAHPS® Surveys: A Primer for New Users Infographic (pdf file)
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-101-infographic.pdf
     February 01, 2019 - encompasses the range of interactions patients have with the health care system, including:  Good communication

322. Module 4: How To Implement the Fall Prevention Program in Your Organization—Training Guide | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-4/guide.html
     October 01, 2017 - How to use electronic communication modalities to communicate the program’s progress and success to the … Slide 16 Say: Communication needs to occur among staff at all levels. … Slide 17 Say: A communication process will need to be devised to share information about the … Integrating communication regarding fall risk into regular communication, such as during shift handoffs … Communication during implementation. Staff training needs to learn new practices.

323. An Update on the CAHPS Patient Narrative Item Sets - Schlesinger (pdf file)
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-schlesinger.pdf
     December 14, 2021 - Still underway  NIS wording: To be completed 26 The Child HCAHPS Narrative Item Set: Yield • Communication … • Hospital processes ► Admission ► Discharge 27 The Child HCAHPS Narrative Item Set: Yield • Communication

324. Inpatient Medical: SBAR | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/teamstepps/instructor/videos/ts_SBAR_NurseToPhysician/SBAR_NurseToPhysician-400-300.html
     November 01, 2017 - and the Agency for Healthcare Research and Quality (AHRQ) to improve institutional collaboration and communication

325. Sue Sheridan Video on Patient Safety | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/teamstepps/instructor/videos/ts_Sue_Sheridan/Sue_Sheridan-400-300.html
     November 01, 2017 - and the Agency for Healthcare Research and Quality (AHRQ) to improve institutional collaboration and communication

326. TeamSTEPPS 2.0: Module 12. Practice Teaching Session | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/teamstepps/instructor/fundamentals/module12/slpracticeteach.html
     March 01, 2014 - and the Agency for Healthcare Research and Quality (AHRQ) to improve institutional collaboration and communication

327. Selected Best Practices and Suggestions for Improvement (pdf file)
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4b_combo_psi05-foreignbody-bestpractices.pdf
     November 01, 2012 - o Multidisciplinary team communication. … ensure that no surgical equipment is left within the body cavity • Radio-opaque surgical materials Communication … Governing the surgical count through communication interactions: implications for patient safety. … Items Additional Resources Systems/Processes Policies/Protocols Tools Staff Required Equipment Communication

328. Module 4: How To Implement the Fall Prevention Program in Your Organization—Slide Presentation | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-4/slides.html
     September 01, 2017 - Slide 16: Communication During Implementation Staff at all levels need to communicate. … Slide 17: Communication During Implementation Develop a communication process to share information … Identify paths of ongoing communication and reporting.

329. Defining the PCMH | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/ncepcr/research/care-coordination/pcmh/define.html
     August 01, 2022 - Medical home practices also excel at building clear and open communication among patients and families … around-the-clock telephone or electronic access to a member of the care team, and alternative methods of communication

330. Patient Safety Tools | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/research/findings/evidence-based-reports/makinghcsafer.html
     June 01, 2022 - contains patient perspectives on care and patient rating items that encompass key topics, including communication … with doctors and nurses, responsiveness of hospital staff, pain management, communication about medicines … Performance and Patient Safety (TeamSTEPPS®) is a set of tools to help train clinicians in teamwork and communication … adverse events affect patients with limited English proficiency more frequently, are often caused by communication … Tools for Patients and Families AHRQ's Questions are the Answer initiative is designed to improve communication

331. The SHARE Approach—Achieving Patient-Centered Care with Shared Decisionmaking: A Brief for Administrators and Practice Leaders | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-9.html
     September 01, 2020 - Enhances communication between patients and their clinicians. … tools include guides to AHRQ's PCOR materials, shared decisionmaking, and enhanced patient-provider communication … is designed to provide basic information on implementing shared decisionmaking in practice, specific communication … Improving hypertension control in diabetes mellitus: the effects of collaborative and proactive health communication

332. Overview of Patient Safety Learning Laboratory (PSLL) Projects | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/patient-safety/resources/learning-lab/index.html
     February 01, 2024 - Enhancing Patient Safety Through Cognition and Communication (M-Safety Lab) Principal Investigator: … Using incident reports to assess communication failures and patient outcomes . … The project aims were to: Study how flow of communication may affect patient safety. … Enhancing communication in radiology using a hybrid computer-human based system. … Automated, web-based solution for bidirectional EHR-infusion pump communication .

333. TeamSTEPPS Fundamentals Course: Module 5 | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/teamstepps/instructor/fundamentals/module5/ebsitmonitor.html
     March 01, 2014 - and the Agency for Healthcare Research and Quality (AHRQ) to improve institutional collaboration and communication … shared situation awareness. 2 SMMs and situation awareness have been empirically linked to improved communication

334. TeamSTEPPS 2.0 Module 6: Mutual Support
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule6.pptx
     February 09, 2006 - Leadership, which facilitates teamwork through leaders' effective communication with their team members … And it is moderated by communication, which influences the delivery and ultimate effectiveness of the … Style of communication. … Close the loop on task communication. … In verbal communication, CUS and other signal phrases have a similar effect.

335. Speaking Plainly: Communicating the Patient’s Role in Health Care Safety (pdf file)
     ahrqpubs.ahrq.gov/downloads/pub/advances/vol4/Miranda.pdf
     July 01, 2004 - highlights behaviors patients can use to decrease medication errors and improve patient-provider communication … The third step encourages patient activism to prevent potential communication gaps involving test results … Patient- physician communication at hospital discharge and patients’ understanding of the postdischarge

336. Research Medical Center Develops Video to Encourage Continued Use of TeamSTEPPS® | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/news/newsroom/case-studies/201530.html
     November 01, 2015 - The group then made a six-minute video, called Tackling Effective Communication Using TeamSTEPPS . … The video highlights nine important TeamSTEPPS elements, such as the communication technique known as

337. St. Joseph’s Hospital Improves Patient Safety Using AHRQ Tools | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/news/newsroom/case-studies/201511.html
     May 01, 2015 - began implementing the HCAHPS survey in 2010 to improve three key measures: response of hospital staff, communication … For the "communication with doctors" measure, the hospital began using HCAHPS survey scores to develop

338. Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/research/publications/search.html?page=18
     November 01, 2007 - Publication Date: October 2007 Publication Number: 07-0051 Strategies To Improve Communication … The program also explains techniques that pharmacy staff members can use to improve communication with

339. TeamSTEPPS® 2.0 Instructor Manual | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/teamstepps/instructor/scenarios/contents.html
     March 01, 2014 - ) TeamSTEPPS Team Skills: Team Structure Leadership Situation Monitoring Mutual Support Communication … 65 70,71, 73-80, 84 85,86, 93,97, 98, 100,101, 103-106, 108-110, 112-115 117-121, 123-128 Communication

340. Gap Analysis Facilitator's Guide: Appendix E | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/ape.html
     August 01, 2022 - Communication and Optimal Resolution Toolkit Gap Analysis Report for Insert organization name Insert … There is strong consensus that improved communication between providers and patients about risks to which