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301. The CAHPS Ambulatory Care Improvement Guide: Practical Strategies for Improving Patient Experience | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/cahps/quality-improvement/improvement-guide/improvement-guide.html
     March 01, 2023 - improving various aspects of patients' experience with care, including access to care and information (AC), communication … and Treatment for Minor Health Conditions ( PDF , 350 KB)—AC, PC Training To Advance Physicians' Communication

302. Guide To Implementing a Program To Reduce Catheter-Associated Urinary Tract Infections in Long-Term Care (pdf file)
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/implementing-guide.pdf
     March 01, 2017 - Teamwork and Communication provides evidence on why teamwork and communication enhance resident safety … , lists barriers, and offers solutions to overcome barriers to effective teamwork and communication. … • Team formation to plan and implement program • Excellent communication skills learned • Assess … Communication and Engagement To enhance communication skills, AHRQ’s TeamSTEPPS Long-Term Care version … Evaluating team engagement and communication with one another, residents, and families is an ongoing

303. Tool 7, The SHARE Approach, Taking Steps Toward Cultural Competence: A Fact Sheet (pdf file)
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/tools/tool-7/share-tool7.pdf
     April 01, 2014 - the patients you serve regarding cultural appropriateness, beliefs about health, and barriers to communication … Refer to Overcoming Communication Barriers With Your Patients: A Reference Guide for Health Care Providers … clas.asp › The Culture, Language, and Health Literacy Overview video relays effective health care communication

304. Special Edition – Patient Safety Awareness Week | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/news/newsletters/e-newsletter/854.html
     March 01, 2023 - Valdez notes that too often a lack of communication between clinicians and patients and poor coordination … The new research summary includes project findings, which address topics such as communication improvement … released Chartbook on Patient Safety underscores the need to address persistent harms caused by poor communication

305. The SHARE Approach—Taking Steps Toward Cultural Competence: A Fact Sheet | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-7.html
     September 01, 2020 - address the patients you serve regarding cultural appropriateness, beliefs about health, and barriers to communication … Refer to Overcoming Communication Barriers With Your Patients: A Reference Guide for Health Care Providers … /clas.asp The Culture, Language, and Health Literacy Overview video relays effective health care communication

306. Resource List - AHRQ Nursing Home Survey (pdf file)
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/nursinghome-resourcelist.pdf
     April 01, 2023 - Feedback and Communication About Incidents 1. … Communication Openness 1. … Communication Openness, #1, SBAR Technique for Communication: A Situational Briefing Model Composite … Communication Openness 1. … SBAR Technique for Communication: A Situational Briefing Model Composite Measure 11.

307. Previous Announcements About SOPS Surveys | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/sops/news/previous-announcements.html
     November 01, 2023 - extent to which a medical office’s culture supports the diagnostic process, accurate diagnoses, and communication … extent to which the organizational culture supports the diagnostic process, accurate diagnoses, and communication … organizational culture in medical offices supports the diagnostic process, accurate diagnoses, and communication

308. Medical Journal Print Ad | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/questions/resources/print-journal.html
     November 01, 2020 - Glossary News Articles Research on Patient-Clinician Communication

309. Major Nursing Home Quality Measurement Sets | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/talkingquality/measures/setting/long-term-care/nursing-home/measurement-sets.html
     November 01, 2018 - The questionnaire asks residents to report on the nursing home environment, care, communication and respect … residents, this instrument asks the former residents to report on the nursing home environment, care, communication

310. Download Files: Long-Term Care | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/teamstepps/longtermcare/downloads.html
     April 01, 2013 - (Zip file, 16.9 MB) Task Assistance video (Zip file, 4.5 MB) CUS video (Zip file, 7.5 MB) Communication … All Communication videos (Zip file, 66 MB) SBAR video (Zip file, 19.1 MB) Checkback video (

311. SRDR: Systematic Review Data Repository™ | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/cpi/about/otherwebsites/srdr.ahrq.gov/index.html
     August 01, 2013 - A built-in messaging and communication system facilitates team coordination and communication with colleagues

312. Register Now: August 22 Webinar by National Action Alliance Will Address Engaging Boards and Executive Leadership in Safety | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/news/newsletters/e-newsletter/874.html
     August 01, 2023 - culture of labor and delivery units and decrease maternal and neonatal adverse events resulting from poor communication … Perspectives about racism and patient-clinician communication among Black adults with serious illness … Statewide perinatal quality improvement, teamwork, and communication activities in Oklahoma and Texas

313. Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/research/publications/search.html
     January 01, 2024 - diagnostic safety at intrahospital care transitions, from using data analysis tools to using structured communication … and the Agency for Healthcare Research and Quality (AHRQ) to improve institutional collaboration and communication

314. Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/research/publications/search.html?page=0
     January 01, 2024 - diagnostic safety at intrahospital care transitions, from using data analysis tools to using structured communication … and the Agency for Healthcare Research and Quality (AHRQ) to improve institutional collaboration and communication

315. Gap Analysis Facilitator's Guide: Appendix B | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/apb.html
     August 01, 2022 - Do board members receive basic teamwork, communication, and patient safety training? … Is there a clear process for communication among staff in response to adverse events? … medical malpractice insurers for the hospital and practitioners agreed to the process of response and communication

316. Gap Analysis Facilitator's Guide: Appendix C | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/apc.html
     August 01, 2022 - Do board members receive basic teamwork, communication, and patient safety training?         … Is there a clear process for communication among staff in response to adverse events?         … medical malpractice insurers for the hospital and practitioners agreed to the process of response and communication

317. Antibiotic Stewardship | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/education-bundles/urine-culturing/antibiotic-stewardship/part-2-slides.html
     February 01, 2019 - Effective communication is— Complete. Clear. Brief. Timely. … Slide 12: Communication to Enhance Antibiotic Stewardship 10-12 Consider using TeamSTEPPS communication … strategies to standardize communication about antibiotic use S – Situation B – Background

318. Section 1: Overview of Mutual Support Key Concepts and Tools | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/teamstepps-program/curriculum/mutual/overview/index.html
     July 01, 2023 - Updates Welcome Guides Curriculum Materials Introduction to Curriculum Module 1: Communication … Formative Feedback Feedback is information provided to team members through verbal or nonverbal communication

319. Spreadnotes (doc file)
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/spread/spreadnotes.docx
     August 28, 2012 - Spread Framework involves the following components: · Leadership (including setup), · Better ideas, · Communication … Communication Communicating the process to the organization at large and providing specific information … Communication should be clear and consistent to ensure staff members understand the process they are … and internal factors that can benefit or impede spread. · An effective spread plan involves strong communication … use throughout the spread process to ensure the plan is focused, the right people are involved, and communication

320. Potentially Preventable Readmissions: Conceptual Framework To Rethink the Role of Primary Care: Final Report (pdf file)
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/patient-safety/rev-finalreport-update-2021.pdf
     January 01, 2021 - Even within these systems, communication during care transitions is critical. … services are delivered and associated challenges, such as need over time, referral versus services, communication … Finally, working relationships with services are needed to fix communication/coordination breakdowns … know whom to contact about improving processes, or they have been disregarded despite attempts at communication … First, patients greatly value open lines of communication between patients and their primary care physicians