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281. 2022 Updated Results for the AHRQ Surveys on Patient Safety CultureTM (SOPS®) Diagnostic Safety Supplemental Items for Medical Offices (pdf file)
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/DxSftyRpt-Updated-2022.pdf
     January 01, 2022 - However, three items within the composite measure Provider and Staff Communication Around Diagnosis … Provider and Staff Communication Around Diagnosis Providers in this office encourage staff to share … Provider and Staff Communication Around Diagnosis 60% 75% 67% 71% 77% 59% 3. … Provider and Staff Communication Around Diagnosis % Agree/Strongly Agree Providers in this office encourage … Provider and Staff Communication Around Diagnosis 74% 63% 69% 3.

282. TeamSTEPPS Updates | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/teamstepps-program/updated/index.html
     February 01, 2024 - It is guided by emerging research related to teams, team performance, communication, and adult learning … The curriculum also considers additional communication and patient engagement methods, such as patient

283. Health Literacy Professional Education and Training | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/health-literacy/professional-training/index.html
     January 01, 2024 - The following videos show interpreters using TeamSTEPPS communication strategies. … Also available is an in-service curriculum:  Strategies To Improve Communication Between Pharmacy Staff

284. Reviewing the Team's Performance: Debrief | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/teamstepps-program/curriculum/team/tools/debrief.html
     December 01, 2023 - Updates Welcome Guides Curriculum Materials Introduction to Curriculum Module 1: Communication … Timely debriefing facilitates real-time communication and feedback, improves team performance, and provides

285. About Health Literacy | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/health-literacy/about/index.html
     January 01, 2024 - Clear Communication  (National Institutes of Health) Healthfinder.gov Health Literacy  (Centers for … Medicine) Plain Language: Getting Started or Brushing Up  (National Institutes of Health) Risk Communication

286. AHRQ-Sponsored Continuing Education Activities | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/patient-safety/education/continuing-ed/index.html
     November 01, 2023 - challenges in caring for patients with low health literacy as well as strategies to improve patient communication … activities: (1) An Updated Overview of Health Literacy and (2) Improving Health Literacy by Improving Communication

287. Questions and Answers: AHRQ Webinar on Shared Decisionmaking for Chronic Conditions and Long Term Care Planning | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/health-literacy/professional-training/shared-decision/webinars/q-a-chronic-care.html
     September 01, 2020 - Cathleen Morrow: Motivational interviewing and shared decisionmaking are two different communication … For shared decisionmaking, we're using communication to explore options and to understand patient values … The main take-home point that I am hearing is SDM is a language or communication technique, while CMS … is making SDM about tools—not communication.  … SDM is an important communication tool.

288. Implementing Team Approaches for Improving Diabetes Care in Health Centers | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/practiceimprovement/delivery-initiative/rodriguez/index.html
     December 01, 2020 - Patients’ Experiences of Care: CG-CAHPS Communication (k=6). … services 5/5 6/8 Diabetes services 3/5 4/8 Other chronic disease services 0/4 3/8 Shared communication … Slide 23 Communication (CG-CAHPS) Image: Bar graph compares Pre and Post Communication: Community … No differential improvements in clinician-patient communication.

289. Yale Center for Healthcare Innovation, Redesign, and Learning | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/patient-safety/resources/learning-lab/yale-center-long-desc.html
     June 01, 2020 - Communication among hospitals upon patient arrival improved from 38 percent to 91 percent.7 This project … Internal Communication. PSLL Learning Network Webinar #3 Report. AHRQ, Rockville, MD, 2017. … Conversations Across the Continuum: Communication During the Transition of Care From the Hospital to

290. Module 7: Resolution | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes7.html
     August 01, 2022 - Education & Training Resources Module 7: Resolution AHRQ Communication … These skills include nonverbal communication, attentive listening, managing stress in the moment, and … In the CANDOR process, open and transparent communication with patients and families supports the patient … Slide 12 Say: A culture of safety requires open and ongoing communication with both internal

291. Improving Patient Safety in Healthcare | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/funding/grantee-profiles/grtprofile-fairbanks.html
     December 01, 2023 - interviews and focus groups with emergency medicine providers to identify shared information needs; communication … methods, strategies, and barriers; and factors affecting successful communication. … integrated patient-focused status display , tested for workplace usability, to support ED clinicians’ communication

292. CAHPS QI The Case for Improving Patient Experience (pdf file)
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/The_Case_for_Improving_Patient_Experience_-2011_10_01_Transcript.pdf
     January 01, 2011 - Larry Morrissey Well an example that we felt was real important is good communication surrounding the … visit and so we really focused on some of the communication questions like ‘did the provider listen … So we tried to look at things that were correlated with that and we felt the communication questions … Carla Zema We do know from analytic data that communication is one of the strongest drivers of that … Can you share a specific example of maybe how you looked at communication data and used it for quality

293. Publishing and Communications Guidelines | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/research/publications/pubcomguide/index.html
     April 01, 2024 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …

294. Engaging Patients and Families in Their Health Care | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/patient-safety/patients-families/index.html
     June 01, 2023 - Communication and Optimal Resolution (CANDOR) Toolkit The Communication and Optimal Resolution (CANDOR … Toolkit for Engaging Patients To Improve Diagnostic Safety This toolkit is designed to promote enhanced communication

295. TeamSTEPPS 2.0: Instructor Manual | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/teamstepps/instructor/contents.html
     July 01, 2015 - Worksheet Module 2: Team Structure Evidence Base Teams and Teamwork Exercise Sheet Module 3: Communication … Tab C: Fundamental Course Slides Module 1: Introduction Module 2: Team Structure Module 3: Communication

296. Coaching Feedback Form (pdf file)
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module9/ts2-0ltc_module9_coaching_feedback.pdf
     April 24, 2017 - Demonstrated Competency Coaching Criteria Yes No Comments/Suggestions Communication Communicating

297. TeamSTEPPS 2.0: Coaching Feedback Form (pdf file)
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module9/coachfdbk.pdf
     March 20, 2014 - Demonstrated Competency Coaching Criteria Yes No Comments/Suggestions Communication Communicating

298. Selected Best Practices and Suggestions for Improvement (pdf file)
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4v_combo_pdi10-sepsis-bestpractices.pdf
     May 17, 2016 - • Incorporate a mechanism for handoff communication between the emergency department and pediatric … • Equipment for blood draws • Appropriate medications, including antibiotics and vasopressors Communication … • Communication of critical lactate and blood culture results to team in a timely manner Authority … Items Additional Resources Systems/Processes Policies/Protocols Tools Staff Required Equipment Communication

299. Improving Health Information Technology (IT) Patient Safety: A Resource List for Users of the AHRQ Health Information Technology Supplemental Item Set (pdf file)
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/patient-safety-technology-resources.pdf
     May 01, 2023 - EHR System Support and Communication 3 Resources by Additional Measures 3 EHR Patient Safety and Quality … This web page provides a “downtime communication” template as well as customizable communication templates … EHR System Support and Communication 1. … Computerized Provider Order Entry With Decision Support, Test Results Reporting and Follow-Up, and Clinician Communication … EHR System Support and Communication 1.

300. Module 4: How To Implement the Pressure Injury Prevention Program in Your Organization (doc file)
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module4/module4_pu-implementation.docx
     August 31, 2017 - building pressure injury prevention into the electronic documentation system · How to use electronic communication … Slide 21 SAY: Now let’s look at another challenge: communication. … This will help the communication process continue regularly and thoroughly with the least amount of time … regarding pressure injury risk into regular communication, such as during shift handoffs. · Give nurses … This communication may result in continuous quality improvement by providing additional staff training