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2041. 2021 National Healthcare Quality and Disparities Report: Executive Summary (pdf file)
      ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2021qdr-final-es.pdf
      January 01, 2021 - home health care providers, more emotional and spiritual support from hospice providers, and better communication … The three measures that improved the most reflected improved communication with patients at hospital … under age 65 with public insurance reflect difficulty arranging a usual source of care, lower quality communication

2042. TeamSTEPPS™: Team Strategies and Tools to Enhance Performance and Patient Safety (pdf file)
      ahrqpubs.ahrq.gov/downloads/pub/advances2/vol3/advances-king_1.pdf
      April 07, 2008 - behavioral rating scale that can be used to assess cooperation, leadership, coordination, awareness, and communication … sharing • Willingness to admit mistakes and accept feedback • Bandow31 • Webber32 Closed-loop communication … Communication. … Does training in the core curriculum of leadership, communication, back-up behavior, and cross-monitoring … looking into the impact of such strategies and/or tools by skill (e.g., assessing the impact of only communication

2043. A3 Combo Selfassessment (doc file)
      ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/a3_combo_selfassessment.docx
      June 27, 2014 - . |_| |_| |_| · We have open communication among providers, staff, patients, and caregivers about … shared sense of purpose to decrease mortality and reduce complications. |_| |_| |_| · We have open communication

2044. TeamSTEPPS 2.0 Module 9: Coaching Workshop
      ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule9.pptx
      April 10, 2006 - These competencies are organized into four clusters: communication, performance improvement, relationship … We will also be referencing a handout that defines the competencies. 18 Coaching Competency: Communication … There are three specific areas of coaching competency related to communication. … The second communication area is providing feedback. … The third communication area is listening for understanding.

2045. Technical Bundles Module | Agency for Healthcare Research and Quality
      ahrqpubs.ahrq.gov/hai/tools/mvp/technical-bundles.html
      March 01, 2017 - that helps teams identify and learn from defects, improve safety culture, and improve teamwork and communication

2046. Background Quality Improvement Team Information Form | Agency for Healthcare Research and Quality
      ahrqpubs.ahrq.gov/hai/cusp/toolkit/bckgrnd-qi-team.html
      December 01, 2012 - Understand the Science of Safety Identify Defects Through Sensemaking Implement Teamwork and Communication

2047. Assemble the Team | Agency for Healthcare Research and Quality
      ahrqpubs.ahrq.gov/hai/cusp/modules/assemble/index.html
      July 01, 2018 - Understand the Science of Safety Identify Defects Through Sensemaking Implement Teamwork and Communication

2048. Monitoring Progress for Sustainable Improvement (pdf file)
      ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/e1_combo_monitorprogress.pdf
      June 05, 2016 - Monitoring Progress for Sustainable Improvement Toolkit for Using the AHRQ Quality Indicators How To Improve Hospital Quality and Safety Monitoring Progress for Sustainable Impro…

2049. 2019 Hospital Survey Pilot Test Results Part I (pdf file)
      ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pilot-results-parti.pdf
      September 01, 2019 - Patient Safety Culture Composite Measures Definition: The extent to which… Number of Items Communication … informed when errors occur, discuss ways to prevent errors, and are informed when changes are made. 3 Communication … Frequency Scale (Always, Most of the time, Sometimes, Rarely, Never, Does not apply or Don’t know) Communication … √ Communication Openness No Checkmark. √ Handoffs and Information Exchange √ No Checkmark.

2050. Transitioning to the SOPS™ Hospital Survey Version 2.0: What’s Different and What To Expect, Part I: Main Report (pdf file)
      ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pt1-transition-updated.pdf
      June 01, 2022 - HSOPS 1.0 HSOPS 2.0 Number of HSOPS 1.0 Survey Items Number of HSOPS 2.0 Survey Items Communication … Openness Communication Openness 3 4 Feedback and Communication About Error Communication About Error

2051. 2018 CAHPS Health Plan Survey Database Chartbook Executive Summary (pdf file)
      ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_hpchartbook_infographic.pdf
      January 01, 2018 - 2018 CAHPS Health Plan Survey Database Chartbook Executive Summary CAHPS® 2018 Health Plan Survey Database Results Executive Summary This overview of results summarizes how health plan enrollees across all populations rate their health plan based on the 218 Consumer Assessment of Healthcare Providers and Systems…

2052. Getting Ready for Change Self-Assessment (pdf file)
      ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/a3_combo_selfassessment.pdf
      May 12, 2016 - • We have open communication among providers, staff, patients, and caregivers about quality … • We have open communication among providers, staff, patients, and caregivers about our work

2053. Module 3: Best Practices in Pressure Injury Prevention (doc file)
      ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module3/module3_pu-bestpractices.docx
      June 12, 2018 - Communication among nursing assistants, nurses, and managers is critical to success. … Consider using Tool 3C: Pressure Ulcer Identification Pocket Pad (shown on the next slide) for communication … Care plans focus on the specific dimensions that place patients at greatest risk. · It facilitates communication … This type of risk communication did not adequately tell staff about the most at-risk areas of the Braden

2054. 2022 Medicaid and Children's Health Insurance (CHIP) Chartbook Infographic (pdf file)
      ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2022_chartbook_infographic.pdf
      January 01, 2022 - 2022 Medicaid and Children's Health Insurance (CHIP) Chartbook Infographic 2022 Health Plan Survey Database This overview of results summarizes how Medicaid and Children's Health Insurance Program (CHIP) health plan enrollees assess their health plan based on the 2022 Consumer Assessment of Healthcare Providers…

2055. Module 2: How To Manage Change (doc file)
      ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module2/module2_fall-prevention.docx
      August 24, 2017 - What are the ground rules for managing meeting time and communication?

2056. TeamSTEPPS 2.0 Evidence Base: Team Structure (pdf file)
      ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module2/ebteamstruct.pdf
      January 01, 2012 - treatment options; and greater patient satisfaction.6 To achieve the overarching goals of an MTS, communication

2057. Module 2: How To Manage Change—Training Guide | Agency for Healthcare Research and Quality
      ahrqpubs.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-2/guide.html
      September 01, 2017 - What are the ground rules for managing meeting time and communication?

2058. 2020 CAHPS Clinician & Group Survey Database Chartbook Executive Summary (pdf file)
      ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2020_chartbook_infographic.pdf
      January 01, 2020 - 2020 CAHPS Clinician & Group Survey Database Chartbook Executive Summary 2020 Health Plan Survey Database This overview of results summarizes how health plan enrollees across all populations rate their health plan based on the 2020 Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Health Plan Surv…

2059. Enhancing Performance Via Integrated Health Systems (ppt file)
      ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/system/delivery-system-initiative/casalino/casalino.ppt
      February 16, 2011 - how valuable is phone communication among physicians about patients (even when patient is not referred

2060. 2018 CAHPS Health Plan Survey Database Chartbook (pdf file)
      ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_hpchartbook.pdf
      January 01, 2018 - 2018 CAHPS Health Plan Survey Database Chartbook THE CAHPS DATABASE 2018 CAHPS Health Plan Survey Database 2018 Chartbook: What Consumers Say About Their Experiences With Their Health Plans and Medical Care The content of this document may be used and reprinted without permission except for the following: Fe…