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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_PFE_Benefits_Hosp_508.docx
January 01, 2012 - strategies contributed to significant increases in CAHPS Hospital Survey scores in the domains of communication … with nurses, communication with doctors, pain management, and staff responsiveness.15
Better patient … outcomes
Engaging patients and families through improved communication and other practices also has … Advancing effective communication, cultural competence, and patient- and family-centered care: A roadmap … Which facets of communication have strong effects on outcome: a meta-analysis.
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ahrqpubs.ahrq.gov/patient-safety/settings/hospital/candor/videos/meeting.html
August 01, 2022 - Training
Resources
Planning for Meetings with Family: Video
AHRQ Communication … and Optimal Resolution Toolkit
Communication and Optimal Resolution (CANDOR) is a process that health
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/healthited-issuebrief.pdf
February 01, 2021 - Another study investigated the use of an app to facilitate communication about diagnostic testing in … These and similar nontraditional
approaches may enhance patient engagement and communication during … Diagnostic processes that are
specifically ready for intervention include timely communication of test … Practice improvement, part II: update on patient communication
technologies. … Development of an app to facilitate communication and shared decision-making
with parents of febrile
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ahrqpubs.ahrq.gov/cahps/about-cahps/glossary/index.html
November 01, 2022 - Domains
Domains are broad functional areas covered by CAHPS surveys, such as access to care or communication … The domain of “communication,” for example, could include communication with nurses, communication about … medicines, and communication about self-care at home.
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ahrqpubs.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6i-shared-decisionmaking.html
April 01, 2023 - found to have a positive effect on the quality of treatment decisions, the quality of patient-physician communication … https://www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/2023-ASC-Database-Report-II.pdf
January 01, 2023 - Communication About Patient Information 91% 90% 90% 90% 88%
3. … Communication Openness 90% 89% 89% 87% 90% 91% 90% 88% 89%
5. … Communication Openness 92% 98% 90% 99% 95% 86% 85% 82% 87%
5. … Communication About Patient Information 95% 89% 86% 91%
3. … Communication Openness 95% 88% 86% 93%
5. Teamwork 95% 86% 83% 89%
6.
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/cus-sbar-rural-clinic-guide.pdf
August 30, 2023 - Clinic
Video Objective
To demonstrate how CUS is used to ensure patient safety and showcase the SBAR communication … • Team communication is enhanced by strategies such as CUS and SBAR.
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/topics/public-notes-meeting-summary-110620.pdf
March 11, 2021 - diagnostic
safety and highlights the VA’s efforts to improve the timeliness of
diagnostic testing communication … to patients, including a
measurement system that provides feedback on the timeliness of
communication … included topic-specific comments around diagnostic errors
related to health information technology, communication
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/curriculum/teamstepps-module-3-slides.pptx
February 28, 2022 - Situation Monitoring…
Situation Monitoring
Ensures new or changing information is identified for communication … Request information from others
Direct information to specific team members
Include patient or family in communication … Models
Help Teams
Situation Monitoring
Lead to mutual understanding of situation
Lead to more effective communication … understanding of, or knowledge about a situation or process that is shared among team members through communication
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ahrqpubs.ahrq.gov/hai/tools/surgery/modules/implementation/audit-briefing-slides.html
December 01, 2017 - Improve teamwork and communication. … Primary perioperative team communication tool.
INTRAOP
Back of the form . … POSTOP
Nurse-led handoff communication.
Include procedure, medications, etc. … Post results on department communication board. … Primary perioperative team communication tool.
INTRAOP
Back of the form .
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/contents.pdf
March 21, 2014 - Worksheet
Module 2: Team Structure
• Evidence Base
• Teams and Teamwork Exercise Sheet
Module 3: Communication … Sheet
TAB C FUNDAMENTALS COURSE SLIDES
Module 1: Introduction
Module 2: Team Structure
Module 3: Communication
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module5/igsitmonitor.pdf
February 12, 2014 - • How did the lack of communication during the task affect
your work on the task? … • Were other communication techniques used? If so, what
were they? … • Communication, which facilitates teamwork by enabling team
members to effectively relay relevant … • Leadership, which facilitates teamwork through leaders’
effective communication with their team … Situation monitoring is moderated by communication, which allows
for the sharing of new and emerging
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ahrqpubs.ahrq.gov/prevention/curriculum/index.html
January 01, 2021 - several curriculum tools that health care professionals can use to make care safer and improve their communication … TeamSTEPPS ® is an evidence-based teamwork system aimed at optimizing patient outcomes by improving communication
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ahrqpubs.ahrq.gov/research/findings/final-reports/index.html?page=7
December 01, 2007 - (3)
2023
(2)
2003
(1)
Grantee Report Topics
Medication Safety
(73)
Communication … Grant Number: U18 HS 015904-02 Topic(s): Communication and Teamwork, Medication Safety Publication … Development and Implementation Publication Date: June 2007
Improving Patient Safety Through Provider Communication … Grant Number: U18 HS 015846 Topic(s): Communication and Teamwork Publication Date: June 2007 … Grant Number: R01 HS 011991 Topic(s): Communication and Teamwork Publication Date: September 2006
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-t-taq-questionnaire.pdf
May 31, 2023 - • Communication. … TeamSTEPPS Teamwork Attitudes Questionnaire 4
Communication
Strongly
Agree Agree Neutral Disagree … Poor communication is the most
common cause of reported errors.
27.
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ahrqpubs.ahrq.gov/teamstepps-program/index.html
TeamSTEPPS is an evidence-based set of teamwork tools, aimed at optimizing patient outcomes by improving communication … Introduction to Curriculum
Module 1: Communication
Module 2: Team Leadership
Module
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/labor-delivery-unit/tool_safe-csection.docx
May 01, 2017 - · These scenarios reinforce teamwork and communication related to—
· situational awareness,
· use of … · Use SBAR, callouts, huddles, and closed-loop communication among team members. … This may include the following:
· Prompt, compassionate, and honest communication with the patient and … family
· Investigation
· Ongoing communication with the patient and family
· Apology and remediation … Do safety checklists improve teamwork and communication in the operating room? A systematic review.
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ahrqpubs.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-5.html
September 01, 2020 - Learn more about risk communication and health numeracy
Information on Presenting Probabilities
Trevena … Numeracy skill and the communication, comprehension, and use of risk-benefit information. … Helping patients decide: ten steps to better risk communication. … Formats for improving risk communication in medical tradeoff decisions. … Numeracy skill and the communication, comprehension, and use of risk-benefit information.
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospital-v2-resourcelist.pdf
April 01, 2023 - Communication Openness
1. … Communication About Error
1. … Communication Openness
1. Raising and Responding to Concerns
2. … Communication About Error
1. Communication and Optimal Resolution (CANDOR) Toolkit
2. … Handoffs and Information Exchange
1. 10 Patient Handoff Communication Tools
2.
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ahrqpubs.ahrq.gov/patient-safety/reports/engage/strategies.html
April 01, 2018 - Improves visit efficiency and safety and promotes effective communication. … Warm Handoff Plus :
Promotes collaborative communication, engaging the patient as part of the team. … Supports handoff within the practice to reduce communication drops during transitions.